Chartbeat

Chartbeat Reviews

Customer Verified
Top Rated

Do you work for this company? Learn how we help vendors

Ratings and Reviews
(1-25 of 40)

Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Review Source
We get to up our monthly listener rate because I can see what posts our listeners interact with the most and act accordingly which has made our listeners feel heard and valued and important to the content curating process.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It ensures we can react quickly to any stories which are attracting particular interest, and we can also look at individual articles and pages to see if there is a point where people are leaving the page, and which links they are clicking on, to ensure we are maximising every visit.
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is such a critical feature because it has helped in so many ways. First, we can see what's working at any given moment and therefore have a sense of what's trending. Secondly, we can see what to put money behind. If something is taking off on social, we can boost it and capture new audience, but if something is taking off on newsletter we can try to promote it on social to see if we can't make that piece of content go viral. Lastly, we can see where to go in and add affiliate or related links quickly if we feel that the story is lacking.
Score 8 out of 10
Vetted Review
Verified User
Review Source
From a user standpoint, Chartbeat helps identify wasted energy, which is a highly useful endeavor. If a two-minute video embedded in an article is getting the same engagement as a 10-minute video, there's no reason to waste the extra time needed to edit a 10-minute video when two will do.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The real-time data allows us to manage our site on the fly, giving more users stories of interest as they're developing. It's key to stay on top of things in the breaking news cycle that we live in.
July 27, 2021

Decent

Score 9 out of 10
Vetted Review
Verified User
Review Source
Being able to see when website visitors interact with content in the moment is helpful because I can use that data to then refresh the content when it is performing badly, or provide supplementary content when it is doing well. This means that the benefits of one good article can often lead to benefits for other articles, which I would otherwise not be able to track.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is very helpful in determining what stories we should continue to update and stay on top of versus stories that are not performing well and we shouldn't sink resources into. It also shows us what stories we should do sidebars and follow-up stories on in order to capitalize on the traffic of stories that are performing well.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Timing is everything in digital publishing. Chartbeat enables us to see the trends, see when we start declining in traffic from various channels to produce social updates or additional search signals to boost our volume in those respective channels.

Additionally, we can see prior week's trends. This is particularly important for comparing week-over-week tentpole event coverage.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It's been extremely beneficial because in some cases, it helps us decide whether we'll continue to follow a story if we see a lot of people find news value in it, or decide to cover something else if we see not too many people are interested in it.
Score 10 out of 10
Vetted Review
Verified User
Review Source
By making changes in headlines, design, display and visuals, we are able to consistently optimize the homepage experience -- key to subscriber growth and retention -- for engagement and usability. If a piece of content is under-performing, we see it now and can take immediate action, making changes or swapping it out.
November 29, 2020

MyReview

Graeme Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
[Charbeat] has had a behavioral impact on our organization. As a newspaper group, we have historically been tied to print deadlines- Chartbeat exemplifies a live organization with an audience waiting to be served. It also has a behavioral aspect in that people get used to a par performance - say 3,000 concurrents - and it keeps them focused when under-performing.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Knowing how our content is performing in real-time is critical in determining what content we post to different platforms (FB, Twitter, etc.) If we're able to know immediately which content readers most enjoy, we can be more selective in posting our best content to each platform. Chartbeat allows us [to] know extremely quickly what content is most important to our readers, and thereby allows us a strategic advantage on other platforms.
Ariel Insua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
This is the best of Chartbeat. The realtime does [it] all easier. We can change and adapt our sites with hot information, and for us, this is so important. We can see the content performance in UI and interactions through the Chrome extension. This combination of different tools with different focuses gives us the power to understand the content in places of sites and how our visitors interact with all content.

What is Chartbeat?

Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged.

The vendor boasts Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and robust reporting, to help the world’s leading media organizations understand, measure, and build business value from the attention earned by their written and video content. Chartbeat offers a Mobile app, Slack integration, spike alerts, and flexible API, so that users can always be ready to take action with data at their fingertips.


Chartbeat Features

  • Supported: Real-time and historical analytics dashboards
  • Supported: Headline Testing
  • Supported: Image Testing
  • Supported: Reporting Tools
  • Supported: Raw Data Pipeline

Chartbeat Screenshots

Big Board: A favorite in newsrooms all over the world, our leaderboard-style visualization shows your top stories on your biggest, baddest screen.Real-time dashboard: Understand how your audience is connecting with your content in the moment – across platforms, channels, and devices – so you can act to optimize when trends happen.Historical Dashboard: Intuitively assess content performance, KPIs, and valuable trends over the long term.Heads Up Display: Know which homepage articles are your top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page. Adapt the user experience accordingly, all in your normal workflow.Video Dashboard: Grasp how your video content captures viewer attention so you can capitalize on distribution opportunities.

Chartbeat Downloadables

Chartbeat Competitors

Chartbeat Pricing

Chartbeat Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll

Frequently Asked Questions

What is Chartbeat?

Chartbeat provides real-time web analytics, but is specifically designed for magazine and newspaper publishers making the switch from print to digital. The product tracks where traffic is coming from and helps maximize traffic and engagement.

What is Chartbeat's best feature?

Reviewers rate Usability highest, with a score of 8.7.

Who uses Chartbeat?

The most common users of Chartbeat are from Enterprises and the Online Media industry.