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Chartbeat

Chartbeat

Overview

What is Chartbeat?

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

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Learn from top reviewers

Chartbeat Review

Rating: 10 out of 10
September 30, 2024
IncentivizedVetted ReviewVerified User
Daily metric monitoring of the audience to understand which content generates performance. From there, guide editors and reporters. This same monitoring helps generate insight...
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Lisiane Mossmann
Employee - Other
Editor de Conteudo SEO
Correio do Povo

Big fan of Chartbeat

Rating: 10 out of 10
September 5, 2024
IncentivizedVetted ReviewVerified User
We use Chartbeat to monitor live (fluid) recurrents to our website, other sister publications, and specific sections of our website. Chartbeat paints a picture of exactly who ...
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Kate Lally
Employee - Other
SEO writer
Reach PLC, formerly Trinity Mirror
Chartbeat8 years of experience

I love Chartbeat!

Rating: 10 out of 10
March 12, 2024
IncentivizedVetted ReviewVerified User
I use it to track visitors to our website, and learn what they are reading, how much time they are spending on the site, where they are coming from. This data helps inform whe...
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Melissa M. Hart
Team Lead - Other
Digital Editor
Adirondack Explorer
Chartbeat3 years of experience

Would definitely recommend Chartbeat - 100%

Rating: 10 out of 10
March 6, 2024
IncentivizedVetted ReviewVerified User
We use Chartbeat on a regular basis every day to monitor the analytics of our website, both in realtime and reflecting on the past performance of content using the historical ...
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Verified user
Team Lead
Chartbeat1 year of experience

Great to determine quality of stories

Rating: 9 out of 10
March 6, 2024
IncentivizedVetted ReviewVerified User
We use it companywide for analytics to see what is and what isn't working to see where we need to focus our website content. It helps us also figure out where we stand with ou...
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Verified user
Administrator
Chartbeat1 year of experience
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How Chartbeat Differs From Its Competitors

Real-Time Data

The beginning of work based on data because before we were in the dark and taking actions according to our intuition.

O início de um trabalho feito a partir de dados porque antes estávamos no escuro e fazendo ações de acordo com nossa intuição.
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Content Optimization

Always. It makes us realize better times to post. Which content performs best and which days have the best audience and where that audience is.

Sempre. Faz com que a gente perceba horários melhores para postar. Quais conteúdos performan melhor e quais dias têm melhor audiência e onde está essa …
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Engagement Metrics

It makes us plan to have exclusive content early in the morning when our loyal audience is most present on the site.

Faz com traçássemos planos de ter conteúdos exclusivos pela manhã bem cedo quando o nosso público leal está mais presente no site.
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Real-Time Data

Hugely. This was our main reason for linking up with Chartbeat. We cover a live news sporting environment, so any lag in our data reporting is costing us time and affecting our position in a competitive market. Our editorial team has to be able to make decisions in an instant, not wait for the …
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Content Optimization

The main thing we have been able to do is find ways to get people to engage for longer with our longer content. We are a specialist publication which often focuses on depth, so we spend a lot of time working out how we can make people stay on articles that could be up to or over 1500 to 2000 …
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Engagement Metrics

We want to make sure that we are catering to many times of fan, not just the super hardcore who form a large part of our most engaged audience. So the breakdown of reader loyalty is important because it quickly enables us to see if we are bringing in enough new users by making sure our content is …
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Real-Time Data

It helps us figure out what stories are bringing readers to our site and what stories we should avoid going forward. We are also able to keep track of which stories work better as found in organic searches and which work better as stories that are passed around through social media.
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Content Optimization

It allows us to see what evergreen stories people want to see for weekend posting, while also showing us which stories our DMA want to see during the week. It also allows us to make sure we are prioritizing page views while keeping our commitment to keep our stories relevant to our local community.
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Engagement Metrics

Concurrents have helped us not only with what stories do well, but also what times readers will read our stories or watch our videos. Quality clicks do the same thing, and reader loyalty will allow us to figure out which stories to focus on for the broadcast as opposed to the website.
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Real-Time Data

Yes, especially now that we're in the middle of migrating to Google Analytics 4, which is still our official source of data for reporting. We use Chartbeat for day-to-day newsroom operations and taking action on the fly. For one, our social media managers consult Chartbeat to select stories they …
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Content Optimization

We have used the Headline Testing feature to encourage people on our homepage to read the top stories at the moment. Also, our SEO team uses Chartbeat when it formulates search-optimized article pitches for our editors every day. Lastly, we use Spike Alerts to identify our "drop everything and …
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Engagement Metrics

Chartbeat’s reader engagement metrics have helped us confirm our theories about our audiences' behavior. We use them in content planning during weekly editorial pitch meetings. We also look to these metrics to inform our inchoate first-party data strategy, particularly when we try to check for …
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Real-Time Data

It ensures we can react quickly to any stories which are attracting particular interest, and we can also look at individual articles and pages to see if there is a point where people are leaving the page, and which links they are clicking on, to ensure we are maximising every visit.
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Content Optimization

The Heads-Up Display and testing tools provide vital insights into what our readers are interested in and enable those that use it to get better at choosing the right content and writing the right headlines to optimise performance. You can now look further back through headline test results than …
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Real-Time Data

it has helped us to easily identify what is working and to publish more content like the piece in question or enhance what has already been published. Chartbeat also lets us know what should stay on the page longer and when something might be able to be moved lower or off the page.
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Content Optimization

We have. The additional tools are greatly appreciated. The A/B headline testing tool is a bit more complicated to use properly and understand but more advanced teams have found it helpful.
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Engagement Metrics

Definitely. As we try to move teams away from vanity metrics to focus on engagement, we appreciate all of these more qualitative metrics that Chartbeat provides. For us, engaged time is particularly helpful in terms of looking at performance.
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Real-Time Data

It's helpful to understand the realtime flow if we need to to update our homepage to offer the trending content in different ways, prompting push alerts on trending content or understanding spike referrals if they come out of the blue.
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Engagement Metrics

It is in process- we are using the Chartbeat metrics in reporter meetings and story planning. I don't know if any single metric has influenced decisions - we often use it as backup for strategy as well.
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Real-Time Data

Yes, as specified earlier. Real time data may help indicate when there is an issue with one of sites - either on the tech side or with our ad stack.
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Real-Time Data

This enables us to make realtime decisions on optimizing stories when they are still hot in the eyes of the public. This is key for breaking and trending topics.
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Content Optimization

We use Chartbeat to look at what stories perform best and what channels the work best in. So we are able to create stories target for those channels and then monitor whether we are successful in these efforts.
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Engagement Metrics

The reader engagement metrics have enabled us to understand which stories do a better job of driving engagement. We also get ideas for related stories to link to from our stories.
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Real-Time Data

Recent coverage of a breaking news story that was shared on a live blog meant Chartbeat was an invaluable tool. By being able to see the story ranking live on our home page, we could see and make the most of engagement spikes and respond to sudden surges of interest in real time
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Engagement Metrics

It has a big influence. News output is always engineered to suit the current interest in a topic. If interest wanes, we can divert resources elsewhere, but if interest surges we know we need to channel our efforts into that particular story.
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Real-Time Data

Having access to real-time audience data with zero lag is an essential feature and one of the highlights of Chartbeat. With this component, I am able to adjust articles in real-time (ex: adding imagery, breaking apart blocky text paragraphs, or editing SEO headlines) to further bump up my story on …
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Content Optimization

My web content performance has significantly risen since using Chartbeat, but the key is you have to USE it and use it often. If you have no intention of looking at this daily, then try something else. The benefits are in real-time engagement metrics showing you exactly where you need to tailor a …
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Engagement Metrics

The reader engagement metrics (including reader loyalty and engaged time) are something I look at daily and in historical reports. If I see a loyal reader is only spending 30 seconds on a story that took a lot of reporting and typically takes 7 minutes to read, then I know there is some adjustment …
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Real-Time Data

It's fantastic to know what our readers are interacting with at a certain time, or what story is getting traction to open avenues to further story digging. It also allows us to step up promotion or post it more to get more traffic.
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Engagement Metrics

Concurrents definitely is something we look at to help organize the homepage and learn more about what is being selected by readers. It also shows us what old content may be resurfacing, signaling to us what else we can post online to fit the search.
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Real-Time Data

It's the best. You are able to see what users are reading to the second. It helps move stories around on your site to make sure the story doing well gets more prominence.
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Real-Time Data

By making changes in headlines, design, display and visuals, we are able to consistently optimize the homepage experience -- key to subscriber growth and retention -- for engagement and usability. If a piece of content is under-performing, we see it now and can take immediate action, making …
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Content Optimization

We use Chartbeat to optimize our web content performance in realtime mostly to guide programming decisions involving the daily content creation cycle. That's at the heart of the tool. The source tracking feature, however, is an under-appreciated realtime aspect. You know immediately not just that …
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Engagement Metrics

Use of Chartbeat's reader engagement metrics has not changed the type of content we publish on Tribune Publishing websites, but it did change how we look at that content and allowed us to measure and think of success differently. Plus, Chartbeat's beaconing approach just provides better engagement …
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Real-Time Data

We're able to adjust story placement on the site based off user popularity. We also sometimes include certain stories in newsletters or in push alerts based off of seeing the real-time success in Chartbeat.
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Real-Time Data

[Charbeat] has had a behavioral impact on our organization. As a newspaper group, we have historically been tied to print deadlines- Chartbeat exemplifies a live organization with an audience waiting to be served. It also has a behavioral aspect in that people get used to a par performance - say …
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Real-Time Data

Knowing how our content is performing in real-time is critical in determining what content we post to different platforms (FB, Twitter, etc.) If we're able to know immediately which content readers most enjoy, we can be more selective in posting our best content to each platform. Chartbeat allows …
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Real-Time Data

Seeing how our visitors are interacting with our content is the prime use for us with Chartbeat. As mentioned previously, it allows us to see how well breaking or detailed news content is performing online, and often gives us inspiration to do follow-up content on this topic to maximise user …
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Engagement Metrics

We often look at the amount of new users, regular users and loyal readers to see how many people continue to visit our sites. This is useful for seeing how far our stories are reaching to audiences. We also utilise the engaged time metric to see how long people stay on our stories. This helps to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Chartbeat

Chartbeat

N/A
Unavailable

What is Chartbeat?

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

24 people also want pricing

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Google Analytics

Google Analytics

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What is Google Analytics?

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

Parse.ly

Parse.ly

$499
per month
What is Parse.ly?

Parse.ly is a content optimization platform for online publishers. It provides in-depth analytics and helps maximize the performance of the digital content. It features a dashboard geared for editorial and business staff and an API that can be used by a product team to create personalized or…

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Features

Web Analytics

Web Analytic features such as SEO tracking, user engagement tracking, pageview tracking, and behavior analysis.

7.6
Avg 8.1
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Product Details

What is Chartbeat?

Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and reporting help media organizations understand, measure, and build business value from the attention earned by their written and video content.


Chartbeat Screenshots

Screenshot of Big Board: For newsrooms, the leaderboard-style visualization shows the top stories on the biggest screen.Screenshot of Real-time dashboard: Displays how an audience is connecting with content in the moment – across platforms, channels, and devices.Screenshot of Historical Dashboard: To assess content performance, KPIs, and valuable trends over the long term.Screenshot of Heads Up Display: Shows which homepage articles are the top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page.Screenshot of Video Dashboard: Reveals how video content captures viewer attention.Screenshot of Conversion Dashboard: Tracks conversion metrics and insights.Screenshot of Multi-Site View: Keeps track of multiple domains in one place.

Chartbeat Competitors

Chartbeat Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll

Frequently Asked Questions

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

Contentsquare, Adobe Analytics, and Parse.ly are common alternatives for Chartbeat.

Reviewers rate Reporting in real-time highest, with a score of 8.9.

The most common users of Chartbeat are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 55)

Chartbeat Review

Rating: 10 out of 10
Incentivized
September 30, 2024
LM
Lisiane Mossmann
Editor de Conteudo SEO
Correio do Povo (Newspapers, 201-500 employees)
Vetted Review
Verified User
Real-Time Data
The beginning of work based on data because before we were in the dark and taking actions according to our intuition.

O início de um trabalho feito a partir de dados porque antes estávamos no escuro e fazendo ações de acordo com nossa intuição.

Big fan of Chartbeat

Rating: 10 out of 10
Incentivized
September 05, 2024
KL
Kate Lally
SEO writer
Reach PLC, formerly Trinity Mirror (Media Production, 1001-5000 employees)
Vetted Review
Verified User
Chartbeat
8 years of experience
Real-Time Data
It is a hugely beneficial tool as we can, basically, see what works and what doesn't, as well as having an idea as to which content needs more love ie social pushes etc

Would definitely recommend Chartbeat - 100%

Rating: 10 out of 10
Incentivized
March 06, 2024
Verified User
Team Lead in Product Management
Media Production Company, 11-50 employees
Vetted Review
Verified User
Chartbeat
1 year of experience
Real-Time Data
Hugely. This was our main reason for linking up with Chartbeat. We cover a live news sporting environment, so any lag in our data reporting is costing us time and affecting our position in a competitive market. Our editorial team has to be able to make decisions in an instant, not wait for the data to catch up so we can find out what's going on on our own website.

Great to determine quality of stories

Rating: 9 out of 10
Incentivized
March 06, 2024
Verified User
Administrator in Other
Broadcast Media Company, 10,001+ employees
Vetted Review
Verified User
Chartbeat
1 year of experience
Real-Time Data
It helps us figure out what stories are bringing readers to our site and what stories we should avoid going forward. We are also able to keep track of which stories work better as found in organic searches and which work better as stories that are passed around through social media.
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