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Chartbeat

Chartbeat

Overview

What is Chartbeat?

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

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Recent Reviews

Chartbeat Review

10 out of 10
March 13, 2024
Incentivized
We are a news organization and tracking the daily, weekly, and monthly performance of our content online is essential to our business. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 8 features
  • Reporting in real-time (10)
    8.9
    89%
  • Pageview Tracking (10)
    8.5
    85%
  • Referral Source Tracking (10)
    8.3
    83%
  • Device and Browser Reporting (10)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Chartbeat?

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Web Analytics

Web Analytic features such as SEO tracking, user engagement tracking, pageview tracking, and behavior analysis.

7.6
Avg 7.7
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Product Details

What is Chartbeat?

Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and reporting help media organizations understand, measure, and build business value from the attention earned by their written and video content.


Chartbeat Features

  • Supported: Real-time and historical analytics dashboards
  • Supported: Headline Testing
  • Supported: Image Testing
  • Supported: Reporting Tools
  • Supported: Raw Data Pipeline
  • Supported: Conversions Dashboard
  • Supported: Recommendation Engine

Chartbeat Screenshots

Screenshot of Big Board: For newsrooms, the leaderboard-style visualization shows the  top stories on the biggest screen.Screenshot of Real-time dashboard: Displays how an audience is connecting with content in the moment – across platforms, channels, and devices.Screenshot of Historical Dashboard: To assess content performance, KPIs, and valuable trends over the long term.Screenshot of Heads Up Display: Shows which homepage articles are the top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page.Screenshot of Video Dashboard: Reveals how video content captures viewer attention.Screenshot of Conversion Dashboard: Track conversion metrics and insights.Screenshot of Multi-Site View: Have multiple domains? Keep track of all of them in one place.

Chartbeat Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll

Frequently Asked Questions

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

Contentsquare, Adobe Analytics, and Parse.ly are common alternatives for Chartbeat.

Reviewers rate Reporting in real-time highest, with a score of 8.9.

The most common users of Chartbeat are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(111)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used to track performance of our articles within sections of our digital platforms. Helps us clarify what specific headlines work to draw readers in, and in general, Chartbeat is an incredibly useful tool. The entire organization is using Chartbeat and it provides my colleagues with equally useful data to help guide the decision-making process that takes place every day.
  • Instant data/feedback for how stories are performing.
  • Instant data/feedback for how headlines are performing.
  • Helps us decide which stories work depending on time of day/what regions of the world are awake.
  • Deeper dive on what regions of countries are reading a story.
  • The historical tool doesn't work as quickly as I would like it to.
  • At times, can seem not particularly user-friendly.
Headlines is the best example: If the story is being covered by most/all of our competitors, it is absolutely crucial to get the headline right. The efficient ways that Chartbeat works means that testing different headlines will pay instant dividends with Chartbeat's data indicating what is resonating (or not) with the audience.
Across the board, I find Chartbeat incredibly useful and helpful.
Editorial
Editorial, marketing etc. People who are interested in creating and curating content.
  • Editorial
  • Marketing
  • Creative
  • Usage of content in specific regions
  • Timing of release of content
  • Targeting regions with specific content
  • Different platforms such as vertical video
Essential to what myself and colleagues across the company need for our business needs.
  • Different sections
  • Regional breakdown for usage
  • Numbers per day, week etc.
  • Spikes in popularity
  • N/A
Yes, but I don't use it
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Chartbeat is used across our company as a key analytical tool to monitor audience for our online news platforms. We use it at a national, regional and local level for in excess of 50 news media sites. In my own role I use it across a number of news platforms for which I am responsible. We allow all key editorial staff access to Chartbeat to monitor audience levels. It plays a key role in gauging immediate audience reaction to content and allows is to make operational and strategic decisions based on this information
  • Instant 'real time' analytics
  • Audience sourcing data
  • Flags to indicate important trends
  • Access to historic and individual author data
  • Historic data is limited to three months
  • Chartbeat cannot differentiate between site and app results
  • There is always a suspicion of a 'lag' in data as day closes
An excellent tool for analysing and recording audience data for providers of online news and information. It is a solid, east to navigate platform which allows staff with little training to access key data almost immediately. Enhancements such as heads up display provide an extra level of insight into our news websites
  • I do not have access to the financial arrangements in place, but I would view Chartbeat as a key tool for the company with significant advantages over other analytical software.
  • Continued enhancement of the product, for instance picture previewer, would provide additional value to the service.
Previously our company relied on Adobe for audience data and we had to accommodate an hour or two long lag before seeing the relevant data. In a rolling news operation this did not allow is to respond quickly to audience trends.
Since Chartbeat was made available it is used as a constant tool by our senior editorial team to judge what coverage is attracting audience and this influences further decisions over immediate editorial and strategic planning. Chartbeat is built into our hour-by-hour editorial operation and supported by daily, more granular briefings using Google Analytics.
Generally very easy to use and navigate and the limit of options, compared to say a full Google Analytics suite, actually aids functionality and access, making it more useful as a tool which can be used across the staff. The mobile app does not have the same functionality as the online platform and this could be improved.
Simpler, more effective, real-time tool with broader accessibility for team
Support seems to be solid although there does not appear to be regional (ie. UK) support. One support enquiry I requested asking for an improvement to the interface was however, dealt with promptly and very helpfully and this surprised me a little as it was a UK request to a US support service
  • The Real Time audience page
  • History
  • Specific author data
  • HUD
  • Search functionality
  • Bundling multiple sites
Yes
Well although it is more limited than the desktop site. A useful app but could do with improved functionality
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