Chartbeat

Chartbeat

Top Rated
About TrustRadius Scoring
Score 9.1 out of 100
Top Rated
Chartbeat

Overview

Recent Reviews

Give me a (Chart) beat!

10 out of 10
November 10, 2021
My team uses it to gauge what users are reading and how to rank stories on our website. Chartbeat is displayed prominently in our newsroom …
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Great option for social!

8 out of 10
August 13, 2021
We used Chartbeat to see what was doing well on social media platforms and our website in order to better curate content that will be …
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Decent

9 out of 10
July 27, 2021
I use it to track analytics of editorial content that is published on the website. It is being used across the department, and is likely …
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Chartbeat continues to deliver

9 out of 10
July 16, 2021
Used to track performance of our articles within sections of our digital platforms. Helps us clarify what specific headlines work to draw …
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A very useful tool

10 out of 10
July 16, 2021
Chartbeat is used by our whole organisation to track page views and find out which articles are performing well across our news sites.
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Awards

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Pricing

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What is Chartbeat?

Chartbeat provides real-time web analytics, but is specifically designed for magazine and newspaper publishers making the switch from print to digital. The product tracks where traffic is coming from and helps maximize traffic and engagement.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

9 people want pricing too

Alternatives Pricing

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What is Google Analytics?

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Chartbeat?

Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged.

The vendor boasts Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and robust reporting, to help the world’s leading media organizations understand, measure, and build business value from the attention earned by their written and video content. Chartbeat offers a Mobile app, Slack integration, spike alerts, and flexible API, so that users can always be ready to take action with data at their fingertips.


Chartbeat Features

  • Supported: Real-time and historical analytics dashboards
  • Supported: Headline Testing
  • Supported: Image Testing
  • Supported: Reporting Tools
  • Supported: Raw Data Pipeline

Chartbeat Screenshots

Big Board: A favorite in newsrooms all over the world, our leaderboard-style visualization shows your top stories on your biggest, baddest screen.Real-time dashboard: Understand how your audience is connecting with your content in the moment – across platforms, channels, and devices – so you can act to optimize when trends happen.Historical Dashboard: Intuitively assess content performance, KPIs, and valuable trends over the long term.Heads Up Display: Know which homepage articles are your top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page. Adapt the user experience accordingly, all in your normal workflow.Video Dashboard: Grasp how your video content captures viewer attention so you can capitalize on distribution opportunities.

Chartbeat Downloadables

Chartbeat Competitors

Chartbeat Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll

Frequently Asked Questions

Chartbeat provides real-time web analytics, but is specifically designed for magazine and newspaper publishers making the switch from print to digital. The product tracks where traffic is coming from and helps maximize traffic and engagement.

Contentsquare (Clicktale), Adobe Analytics, and Parse.ly are common alternatives for Chartbeat.

Reviewers rate Usability highest, with a score of 8.7.

The most common users of Chartbeat are from Enterprises (1,001+ employees) and the Online Media industry.

Comparisons

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Reviews and Ratings

 (93)

Ratings

Reviews

(1-25 of 45)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
Chartbeat is really pretty straightforward. The only things that may cause confusion are the string of sidebar features and tools at the left of the screen. I mostly use the big leader board in real-time and the historical feature (looking at the monthly or weekly performance of my team's content) and then generate reports automatically from there.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's easy to use and understand, which can't be said for all data-tracking sites that I've used in the past. It's easy for me to navigate and I didn't need to Google anything in order to find what I needed.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The basic Real-Time and Historical displays are very simple to use. The Advanced Queries option takes a bit more getting used to and some of the numbers in the Heads-Up Display needed to be interpreted with caution. Headline Testing is very straightforward. Image Testing is fairly simple, although would benefit from an option to automatically resize images.
July 27, 2021

Decent

Score 9 out of 10
Vetted Review
Verified User
Review Source
Chartbeat is fine for a general overview but it could be improved with more features, such as better social media implementation, and its mobile apps could also be developed better. It is hard to use on both iOS and Android, and when you are away from your desk that makes it challenging to keep track of what stories are or aren't successful.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It really is super easy to use. I feel like the engineers spent equal amounts of time on creating a tool that captures and splices data and on the user interface and how someone will interact with every link. Oftentimes, you don't get that—engineers often forget that their end user isn't a data scientist or a software engineer so using a tool they built needs to be easy to navigate.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The desktop display is helpful once you set it up, which can be difficult. Looking up more specific stats isn't as intuitive. But overall overviews are very clear and accessible. I wish the mobile app had as much detail as desktop.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It's fairly intuitive. Most people can see the numbers, the color and other visualizations and quickly understand what's going on. Some of the drill-down stuff can be daunting for analytics novices.

The setup requires a bit of technical know-how. Some features, like basing the title on the canonical are not always accurate.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The best part about Chartbeat is how intuitive it is. You really don't need to explain to someone how it works; just plop them down in front of it and let them poke around. They'll quickly get a feel for how it works and how it can be used to streamline their day.
Ariel Insua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Chartbeat is very easy to use, to modify some visuals and filter what kind of information you want to see. Most used for us is the realtime mode. In my opinion, Chartbeat must work on integrating functionalities, for example, if we want to combine more sites we need to use another solution.
January 05, 2021

Chartbeat Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
I'd give it a 10, but I've had to explain to colleagues who are new (or even not new) to Chartbeat how to work their way around the dashboard. Small things, usually involving an accidental change to a different section or workspace.