Chartbeat Reviews

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90 Ratings
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Score 8.9 out of 100

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TrustRadius Top Rated for 2021

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Reviews (1-25 of 34)

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July 16, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Usability

10
It really is super easy to use. I feel like the engineers spent equal amounts of time on creating a tool that captures and splices data and on the user interface and how someone will interact with every link. Oftentimes, you don't get that—engineers often forget that their end user isn't a data scientist or a software engineer so using a tool they built needs to be easy to navigate.
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July 16, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Usability

8
The best part about Chartbeat is how intuitive it is. You really don't need to explain to someone how it works; just plop them down in front of it and let them poke around. They'll quickly get a feel for how it works and how it can be used to streamline their day.
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July 16, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Usability

8
The desktop display is helpful once you set it up, which can be difficult. Looking up more specific stats isn't as intuitive. But overall overviews are very clear and accessible. I wish the mobile app had as much detail as desktop.
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July 16, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Usability

9
It's fairly intuitive. Most people can see the numbers, the color and other visualizations and quickly understand what's going on. Some of the drill-down stuff can be daunting for analytics novices.

The setup requires a bit of technical know-how. Some features, like basing the title on the canonical are not always accurate.
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July 16, 2021
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Usability

6
Chartbeat is fine for a general overview but it could be improved with more features, such as better social media implementation, and its mobile apps could also be developed better. It is hard to use on both iOS and Android, and when you are away from your desk that makes it challenging to keep track of what stories are or aren't successful.
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July 16, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Usability

9
Overall, it's been a great resource in the building, as well as out because of its mobile capabilities.
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July 16, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Usability

10
It has a very user-friendly interface that is easy to track.
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December 15, 2020
Kurt Gessler | TrustRadius Reviewer
Score 10 out of 10
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Usability

9
Chartbeat's primary tools -- the editorial dashboard and its heads-up display -- are world class. It also offers a good multivariate headline testing tool. It has a solid mobile app. We use its API to power many other features, including content recommendation. However, advanced queries has good data but needs a better user interface.
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November 29, 2020
Graeme Brown | TrustRadius Reviewer
Score 9 out of 10
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Usability

9
[Charbeat is] really user friendly both on desktop and mobile. In terms of being able to extract live data, it has been transformational. We are able to make live content decisions backed up by research from platforms which is relevant at the time of publication. The app makes it possible for me to stay in touch with performance when I am not working.
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December 02, 2020
Michael Geheren | TrustRadius Reviewer
Score 10 out of 10
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Usability

10
It's just easy to use. Doesn't require training. If I have a question about a specific data point, I just hover and it tells me.
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January 08, 2021
Ariel Insua | TrustRadius Reviewer
Score 8 out of 10
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Usability

8
Chartbeat is very easy to use, to modify some visuals and filter what kind of information you want to see. Most used for us is the realtime mode. In my opinion, Chartbeat must work on integrating functionalities, for example, if we want to combine more sites we need to use another solution.
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November 19, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Usability

7
Generally very easy to use and navigate and the limit of options, compared to say a full Google Analytics suite, actually aids functionality and access, making it more useful as a tool which can be used across the staff. The mobile app does not have the same functionality as the online platform and this could be improved.
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October 02, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Usability

8
Very strong, simple interface. Could do with more options to filter the real-time data, and greater opportunities to access the historical data. But you can get a lot out of it in just a few minutes and build from there.
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What is Chartbeat?

Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged.

The vendor boasts Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and robust reporting, to help the world’s leading media organizations understand, measure, and build business value from the attention earned by their written and video content. Chartbeat offers a Mobile app, Slack integration, spike alerts, and flexible API, so that users can always be ready to take action with data at their fingertips.


Chartbeat Features

Has featureReal-time and historical analytics dashboards
Has featureHeadline Testing
Has featureImage Testing
Has featureReporting Tools
Has featureRaw Data Pipeline

Chartbeat Screenshots

Chartbeat Downloadables

Chartbeat Competitors

Chartbeat Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Chartbeat Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Chartbeat Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:All

Frequently Asked Questions

What is Chartbeat?

Chartbeat provides real-time web analytics, but is specifically designed for magazine and newspaper publishers making the switch from print to digital. The product tracks where traffic is coming from and helps maximize traffic and engagement.

What is Chartbeat's best feature?

Reviewers rate Usability highest, with a score of 8.1.

Who uses Chartbeat?

The most common users of Chartbeat are from Enterprises and the Media Production industry.