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ChartHop

Score8.5 out of 10

21 Reviews and Ratings

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What is ChartHop?

ChartHop, from the company of the same name in New York, is an organization management platform, providing org chart that integrates with HRIS systems, workforce analytics with custom reporting, and tools to support people and succession planning, compensation plans, and process performance reviews and data.

Categories & Use Cases

Media

Rich employee profiles: Used to drive connections across the employee base while humanizing people data
Visualizations: Familiar formats like org charts, graphs, and maps enable anyone to understand the data.
Consolidated data: Data is accessed in one place through ChartHop’s integrations with existing HR systems, including HRIS, compensation, equity, engagement, and performance.
Flexible reporting: Data can be sliced and diced across any dimension, through custom configurations or by using out-of-the-box options

1 / 4

Key Features

Learn about the best (and worst!) features ChartHop has to offer, as determined by TrustRadius' reviewers.
Based on 21 ratings of ChartHop's features
View all features

Top Performing Features

  • Pre-built content

    Pre-built HR metrics and analytics available in product, including reports and reporting dashboards.

    Category average: 8.3

  • Automated data collection

    Automated collection of key talent data.

    Category average: 8.6

  • Data analysis

    Reports and dashboards presenting data with drill-down capabilities

    Category average: 8.5

Areas for Improvement

  • Self-service insights

    Ability of non-analyst users to glean insights

    Category average: 8

  • Benchmarking

    Built-in industry data allowing firms to benchmark their HR performance and compare to peer organizations

    Category average: 7.8

  • Predictive analytics

    Machine learning capabilities provide accurate predictions for hire times, staff turnover, etc. Also allows for "what-if"scenario planning

    Category average: 7

Reviews

What users are saying about ChartHop.
View all reviews

Amazing Experience That Still Holds Up

Incentivized
Mahavir BaboolallView profile
Owner in Corporate at RAD Artists Network (501-1000 employees employees)

Use Cases and Deployment Scope

We use ChartHop for general visualizations for proof of concepts, newer ideas that are less mature in their development and also for more pitch-focused objectives that involve executive audiences. We also use this product for straightforward org chart development. The scope of our scale deals with gigabyte-level data and our audience is in the hundreds as to who sees our visualizations.

Pros

  • Easy chart manipulation
  • Good color schemas
  • Readable fonts that those who can't see as well can see

Cons

  • When org charts or other visualizations get really big, the UI gets very buggy
  • Sometimes the platform will randomly lag or will automatically refresh and I will lose progress
  • Can sometimes be difficult for new users to learn due to new features that have been added. Lots to try and learn.

Return on Investment

  • This relationship is not as clear
  • When comparing this service to others, it may simply be a matter of preference
  • This visualization platform is only a way to enables ideas that will increase things like ROI. I don't see it as something that impacts revenue.

Usability

Alternatives Considered

Bamboo, Pingboard and Lattice

Other Software Used

Atlassian Confluence, Workday Payroll and Workforce Management, Google BigQuery

A very unique product that simplifies org chart.

Incentivized
Verified User
Manager in Marketing (201-500 employees employees)

Use Cases and Deployment Scope

We have used the tool since the pandemic started and our organization's strength grew from 100 to 300+ employees in 9 months. For someone like me who has used ppts for managing organization charts initially, this tool has been an absolute blessing to visualize organization charts in a simple manner. Another advantage here is that it can easily pull all the employee data from the HRMS. A very visually appealing tool to understand people analytics.

Pros

  • Visualized organisation chart in simple way.
  • integrates with HRMS platforms.
  • The reporting and dashboard are easy to understand and is completely automated.

Cons

  • It took us a lot of time to implement and onboard this tool. Though we love the tool now, the onboarding could have been smoother.
  • UI looks outdated, room for improvement. Difficult to navigate.

Return on Investment

  • Less hours spent on working on ppt for organisation chart.
  • Detailed reporting makes it easy to understand for everyone.

Other Software Used

Xoxoday Empuls

Simplify your HR life

Incentivized
Verified User
Consultant in Human Resources (51-200 employees employees)

Use Cases and Deployment Scope

In a brand new department, we had the urge to implement work processes and methods to better manage operational issues. ChartHop was the choice. It brings together all our people data (i.e. payroll, demographic, performance, engagement). The software handles data with extreme care, ensuring

the most sensitive data is protected (focal point).

Pros

  • Automate workflows.
  • Reporting.
  • Automatically updated org chart.
  • Estimate headcount costs (salary and bonus).

Cons

  • API integration (integrate the applications you need).
  • Develop a detailed training plan.

Return on Investment

  • Increased productivity.
  • Easier planning and forecasting.
  • Make better decisions faster.
  • Better and more productive remote-work.

Glance of review (5 months experience) for ChartHop

Incentivized
Verified User
Employee in Engineering (51-200 employees employees)

Pros

  • Visualization of organization chart
  • Analytic data collection
  • Tracking of organization history

Cons

  • Search options (detailed information on employee changes)
  • Information about what different color code means
  • Company goal settings

Return on Investment

  • Positively helps understanding the whole company structure
  • Positive impact on effectively announcing employee changes to the entire company

Other Software Used

Slack, Jira Software

Works for just viewing, but not sure if we get the most out of the feature set that is offered.

Incentivized
Verified User
Analyst (51-200 employees employees)

Pros

  • The org chart is very easy to use
  • It can be integrated into other things like internal company websites
  • The UI looks nice

Cons

  • I can't edit my description easily... some of the tabs just are unintuitive
  • There should be an easy step-by-step guide to how to use it

Return on Investment

  • Not sure I am just a user I did not take part in purchasing this product

Other Software Used

Looker, Mixpanel, GitHub

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