Name: Chat Outsource
Price: 199 USD
Author: Chat Outsource

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Continuous Integration

Mind Mapping

Development

Attendance Tracking

Education

Business Intelligence (BI)

Case Management

Collaboration

Diagramming

Enterprise Resource Planning (ERP)

Office Suites

Enterprise

Accounting

Online Trading

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Credentialing

Diversity, Equity, and Inclusion (DEI)

Freelance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Authentication

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Digital Experience Monitoring (DEM)

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

High Availability Cluster

Integration Platform as a Service (iPaaS)

M2M Application Development

Managed Security Service

Message Oriented Middleware

Modular Storage Area Network (SAN)

Network Performance Monitoring

Phishing Detection and Response

Security Validation

Storage Area Network

Virtualization Management

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Reference Management

Email Marketing

Identity Resolution

Marketing Automation

Mobile Marketing

SMS Marketing

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Security Posture Management

Security

Building Information Modeling (BIM)

Catering

Equation Editors

Intelligent Document Processing

Legal Research

Moving Software

OSS/BSS (Operations Support/Business Support)

Online Voting

Real Estate Property Management

Vertical-Specific

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Chat Outsource is a live chat support service and software that aims to provide businesses of all sizes with a solution for engaging website visitors and delivering customer support. According to the vendor, this product is suitable for various professions and industries, including ecommerce, food and restaurant, business service providers, education, and legal sectors.

## Key Features

**Free Chat Software**: According to the vendor, Chat Outsource offers a customizable chat widget with premium features at no cost. It claims to provide multilingual support, a high load dashboard, and secure encryption, making it suitable for businesses in various industries.

**24x7 Certified Industry-specific Chat Agents**: The vendor states that Chat Outsource employs certified chat agents who are trained on leading chat software. These agents are available 24/7 to engage website visitors and provide customer support. According to the vendor, they offer industry-specific expertise for sectors such as real estate, tourism, healthcare, education, and ecommerce.

**Increase Sales by 300%**: According to the vendor, Chat Outsource aims to convert website visitors into leads, resulting in a significant increase in sales. The vendor claims that with a team of 24/7 chat experts, no leads are missed, and quick resolution times aim for 100% customer satisfaction.

**Ticket Escalation & Much More**: The vendor states that Chat Outsource provides real human chat support to escalate customer tickets and queries, aiming to build strong, long-term relationships with customers. Additionally, according to the vendor, Chat Outsource offers a range of additional services beyond chat support.

**Lowest Price Guaranteed**: The vendor offers agent-based pricing packages (Agent Pro & Agent 24X7) and chat-based pricing (Chat Pro). According to the vendor, these packages are tailored to ensure 100% customer satisfaction at competitive prices, starting as low as $99 per month. The vendor also claims that if a lower price is found elsewhere, the service can be obtained for free.

**Any Software, Any Industry**: According to the vendor, Chat Outsource consists of an award-winning team with industry-specific chat experts who are trained on all leading chat software. The vendor claims that this ensures the best customer experience for various industries, including real estate, tourism, healthcare, education, and ecommerce.

**Free Signup**: The vendor states that signing up for Chat Outsource is quick and easy, requiring basic contact information, industry details, and website address. Users can start a free live demo to explore the service.

**Creating Knowledge Base**: According to the vendor, Chat Outsource analyzes website traffic to create a knowledge base for a customized chat solution. The vendor claims that this knowledge base is tailored to meet specific business requirements and goals.

**Take our Free live demo**: The vendor states that certified industry-specific chat experts undergo training based on the knowledge base. Users can initiate a free live demo to familiarize themselves with the service quality.

**Activate Package**: After the demo, users can choose and activate a chat agent service package. The vendor offers monitoring reports to track business growth.

Basic

Help.com Chat

Help.com

Live2Support is a live chat software for online customer service

Live2Support

Chat Outsource

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Chat Outsource

Overview

What is Chat Outsource?