Chatter Reviews

Chatter is used throughout the organization for anyone who deals with customer or sales-facing activities. It allows the user to communicate within the product and specifically allows for opportunity specific conversations between Support teams (finance, deal management, legal, etc...) to share information within an opportunity, as well as discuss existing tickets within Salesforce on the platform.

Chatter is being used mainly by the sales department, other departments such as customer success, sales ops, and legal. Others have access but don't use it as much. In the sales department, we use it to communicate inside the Salesforce platform and it makes easy to refer to contacts, leads, opportunities, and accounts without leaving SFDC.

We use it in our department. With so many communication tools that are subject to change throughout the year, it is nice to have all of our CRM users connected in one place.

Sales uses it as a tool to communicate from sales rep to manager and vice versa. For example, if there is something I want my manager to take a look at, they tag me on Chatter. I am instantly notified in my email, and I can go directly to the account. I like that it documents every communication back and forth, so there is a running history. We also use it to move accounts around, i.e, "take this out of my name, move to another rep, new rep this is now in your name," and avoids Slack messages that could get lost in the shuffle. Highly recommend.

Chatter is utilized to provide a consolidated report and the reps past activity. Mainly, the sales department can see exactly which accounts were worked the day prior. In addition, managers can easily see their reps progress on accounts.

We use Chatter internally in multiple ways. We use direct messaging to send private messages back and forth between users. But what we really use it for the most is the Chatter feed on records. We are able to host info about a record in the feed, so in the future we have a reference of what has happened previously.

Chatter is used by the whole organization since we are working with Salesforce. It helps to develop communication between the teams. It's an important tool to share capital information within the organization and to develop a team spirit.

We use chatter for our internal communications and it's complete integration with the salesforce platform.

In StileCreations Co., Chatter is used when consolidating reports and representing past activities. Mainly, this software enables the sales department to have a clear image of the accounts which were balanced in the past. In addition, it enables the managers to clearly see rep progress on their accounts.

We use Chatter to collaborate with information between records. Chatter is a great place to look to see recent updates and new activities. Chatter works similar to Twitter posts but for business users.

We have a couple of different departments utilizing Chatter. It keeps us in touch with each other and helps recognize and celebrate wins within departments. It's a great communication tool to stay connected with each other. I think it's a great tool to communicate with each other and stay up to date.

Chatter is used across our whole organization and is an excellent source of communication. My favorite part about using Salesforce chatter in regards to other chat services is the fact that everything is inside the CRM we are already using every day, so you can leave chatter comments on salesforce leads, contacts and opportunities to collaborate with your team.

We use chatter for initial support tickets, collaboration with our teams asking for advice, to assign tasks to teams, and track initial status. The use of team and key words allows us to track trends and see what still needs work. It is simple enough for end users to use, making it a great first line.

Chatter is used to communicate about specific artifacts in our Salesforce instance. It improves collaboration and clarity within accounts, and allows us to spend more time in Salesforce versus going to a separate application and getting distracted. This is used across sales and marketing within my company. It's very easy to use.

It is used by the sales and marketing teams to support updates or action items to ensure that everyone is on the same page. The ability to tag people and integrate Chatter or chat into opportunities and prospects makes it easy for the various teams to use it on a daily basis.

Chatter is being used by our Global Sales Team as a vehicle to post about news, sales tips, updates, etc. It is directly connected to our Salesforce so we can have conversations about opportunities, and everything can be tracked, searched, and ultimately lives within Chatter/SFDC

It is great because you can create multiple groups within Chatter. We have groups by department, teams within those functions, strategic groups for knowledge share, etc.

Currently, we use Chatter as a way to communicate on open opportunities in Salesforce. This is widely used across the sales organization, and our teams have put a high emphasis on using it to communicate on pipeline and opportunities. Chatter is great as our managers are easily able to message us and add context to questions they have when referencing an opportunity in Salesforce. This keeps a log of conversations based on an opportunity rather than losing it in G-chat.

Chatter is being used across my organization since we switched to Salesforce as our primary CRM. It's used to help track and note any questions or concerns across the sales and delivery teams along the sales and delivery process. If there's a question related to a specific opportunity, it'll generally be asked through Chatter.

We use Chatter to communicate between reps and departments. If a client calls in looking to speak with a certain department that is not mine, I am quickly able to get information to them from using Chatter.

We use Chatter for our entire organization. Chatter is a great way to share, communicate internally, and collaborate in real time. Chatter allows everyone in our organization to connect and collaborate, even if we are not in the same office or space. We can act on critical tasks in a timely manner. It has also been a great forum for teams across the organization to share ideas.

It is used to communicate across organizations on existing records that need attention. This solves the problem for sending Salesforce records one by one to fix the problem.

We use Chatter to solve a number of problems in our department. One of the main purposes it has is to distribute the correct information to a wider team and have an ongoing conversation around points that are relevant to a specific topic for all to see. This can help reduce e-mail clutter and also provide a reference going forward. This is not only done with news articles relating to the company, but also major regulatory changes, procedural changes and general conversation.

Chatter is utilized within nearly all admin areas of our organization. I work on a marketing process team and we use Chatter nearly every day while navigating Salesforce for other team-related needs. One of the biggest benefits of Chatter is the ability to send/share documents between diverse teams, all while housed within the greater Salesforce platform. The organization that I work for is rather large, with many locations, and Chatter helps bring individuals together across great divides. Personally, I appreciate all-encompassing platforms that are able to solve large organization business needs. Chatter helps round out the analytical tool of Salesforce and adds an effective communication function worth integrating into day-to-day communication.

Across the whole organization. Chatter allows Salesforce users to comment on specific Accounts, Contacts and Opportunities in Salesforce. This allows for a constant stream of communication to be done on one record by multiple people.

Salesforce Chatter is used between colleagues to share updates and "live feed" company information. It is available to the whole organization, but not widely used. It addresses gaps in communication. It's like a private social network.