Amazing social network with effective results
[Chatter] is the platform that is being used to help our organization for communication purposes. Through
Chatter I easily share the data …
Overview
What is Chatter (discontinued)?
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.
Recent Reviews
Chatter: A great feature of Salesforce!
Chatter is used by sales and IT to make note of notable events and calls that occur with existing accounts.
Popular Features
- Chat (50)9.090%
- Discussions (51)8.181%
- Mobile Access (49)8.080%
- Notifications (53)7.171%
Pricing
N/A
Unavailable
What is Chatter (discontinued)?
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
X-ATC-Chatter Short Demo
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Omron F3SG Light Curtain Demo Anti Chatter Mode
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Salesforce Chatter Demo
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X-ATC-Chatter 1.5 Demo
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Features
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Product Details
- About
- Tech Details
- FAQs
What is Chatter (discontinued)?
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.
Chatter (discontinued) Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.
Reviewers rate Chat and Integrates with GoToMeeting and Integrates with Outlook highest, with a score of 9.
The most common users of Chatter (discontinued) are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(98)Attribute Ratings
Reviews
(1-25 of 52)Companies can't remove reviews or game the system. Here's why
May 07, 2021
Amazing social network with effective results
- It is amazing to track the activities of all employees.
- One of the most important thing it improves our relationship with our customers.
December 04, 2020
Great Option for a Communication tool
- It took awhile for our departments to get used to utilizing Chatter but once employees were comfortable with it, it's a fantastic tool
- Easy to utilize
- Well organized format
April 04, 2020
Chatter: Get social within Salesforce!
- Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
- Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
- Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
- Timely updates helps us not to miss any action items.
- Helping share any updates within the team.
- Keeping track of all team member's activities.
- Helps track all opportunities.
- Working best within our team.
- Biggest ROI has been helping manage or technical solutions consultants time by consolidating questions.
- On the down side it can be frustrating to wait a few days for an answers.
- Provides clear direction of where to start for help.
February 29, 2020
Chatter Works for Us
- Positive executive visibility
- ROI
February 23, 2020
Chatter is obsolete
- Alerts people
- Has no impact on ROI
February 22, 2020
A Crucial Component in Managing Work Flow Communication
- Significant ROI
- A daily task enabler for higher productivity
February 11, 2020
Chatter: A collaborative communication tool
- I do not have insight into ROI, but we have invested in many tools like this and it seems to be comparable.
January 21, 2020
Great way to keep up with updates!
- It's not used a lot in my department, but other departments certainly use it to keep up.
January 17, 2020
Chatter: A great feature of Salesforce!
- Chatter helps all team members stay on the same page.
January 02, 2020
Gladder with Chatter
- Added to ease of communication
- Saves time
November 08, 2019
As a sales-rep, Chatter is a forget-able feature that has little impact on day to day activities
- Faster delivery of information from internal Support teams.
October 28, 2019
Only a must-have if you already use Salesforce
- It works with your SFDC so you don't pay extra for it.
- It is being used only by a part of the organization so we need to have another internal communication tool for all the employees.
- The return on investment is null, it has no direct impact on the performance of the teams.
October 08, 2019
Chatter Review
- Easy communication that otherwise would be missed. Time spent communicating with staff via email or in-person has been the biggest ROI.
October 08, 2019
Chatter Review
- Positively impacted our switch to Lightning as I am able to share information in one place.
October 08, 2019
An Excellent Collaboration Tool
- Better team collaboration.
September 24, 2019
Great for interoffice communications and Saleforce CRM intergrations
- Improved interoffice communications across all departments
- The ROI is will worth it since it improves staff communications
- More options for customers to communicate with company staff
September 17, 2019
Chatter is a simple, useful tool
- Allows us to move faster
- Easy to know who should be doing what
- Easy to track progress
September 14, 2019
Chatter is simple, but necessary
- Better communication among sales teams.
- Increased revenue due to better collaboration.
- Faster deal cycle due to increased communication.
August 26, 2019
Check out my thoughts on Salesforce Chatter
- I'd say it is neutral ROI due to the fact that I personally didn't find Chatter to speed up my workflows. Often times it just felt like another tool I had to connect with teammates through instead of what most of us were used to like Hangouts or Slack.
August 26, 2019
Chatter Review - Does what it needs to, nothing more
- Helps keep a database of info and allows new hires to go back, search, and access content.
- Creates one central place for communication.
- Directly within Salesforce. Makes it easy to have everything in one solution.
- Allows transparency between the organization and all offices
August 22, 2019
Chatter does it's job but is often not used by employees
- Chatter has kept me accountable for responding to management about next steps on opportunities.
- Chatter has kept me involved in team polls by managers.
- Chatter has kept me up to date on my pipeline management and deal cycles.
August 17, 2019
Chatter at a glance
- Helps us keep track of accounts coming in and out, where to focus our sales energy.
August 06, 2019
A necessary, if not clunky, addition to Salesforce
- It's a good service to publicly note account changes, steps in the sales process, and documentation.
- Organization is a little bit better than what we had before.
- As with any software, its usefulness only goes as far as user adoption. It's tough getting everyone to use it the same way.