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Chatter (discontinued)

Chatter (discontinued)

Overview

What is Chatter (discontinued)?

Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.

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Recent Reviews

Gladder with Chatter

9 out of 10
January 02, 2020
Incentivized
It is being used by our Sales and Marketing teams to communicate minor announcements and updates. Like a forum for communication within …
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Popular Features

View all 23 features
  • Chat (50)
    9.0
    90%
  • Discussions (51)
    8.1
    81%
  • Mobile Access (49)
    8.0
    80%
  • Notifications (53)
    7.1
    71%
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Pricing

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N/A
Unavailable

What is Chatter (discontinued)?

Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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2 people also want pricing

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Product Demos

X-ATC-Chatter Short Demo

YouTube

Omron F3SG Light Curtain Demo Anti Chatter Mode

YouTube

Salesforce Chatter Demo

YouTube

X-ATC-Chatter 1.5 Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.3
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.4
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.5
Avg 8.1
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Product Details

What is Chatter (discontinued)?

Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.

Chatter (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.

Reviewers rate Chat and Integrates with GoToMeeting and Integrates with Outlook highest, with a score of 9.

The most common users of Chatter (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(98)

Attribute Ratings

Reviews

(1-25 of 27)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I haven't had to use support often, but when I have Salesforce was very responsive. Like with all things Salesforce, it is easy to use and doesn't have too many issues, so I don't think that people will have to use support often, but if so, they are easy to work with and helpful within the product.
Siddarth Upadhya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Simply the best thing to have. What else you can expect from a sales perspective if you have a single login that gives you real-time tracking of all the sales activities? Not only can you have a look but also take actions or give commands to get any action done to respective members. Now we don't have any excuse to miss anything.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
February 29, 2020

Chatter Works for Us

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I haven't had any issues using the Chatter feature. I have not had to use Salesforce's customer service for this tool, so I cannot speak to how that service is. Overall, it's been easy to use, intuitive, and has not been a source of problems for our organization.
February 23, 2020

Chatter is obsolete

Alex Brielmann | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Since I assume Salesforce knows that nobody really likes or wants to use Chatter, they (smartly) probably don't put much support behind it. I don't think I've ever reached out for assistance regarding Chatter, but I also haven't seen any vast improvements in its usability or structure since I started working with Salesforce.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
On the very few occasions, we've run into technical difficulties when using Chatter, we have been able to contact customer support very easy to resolve those issues right away. The quick, efficient support system Salesforce offers works very well and on the ball to fix whatever issues you may encounter. Honestly, we've only had to contact Salesforce support a handful of times in all of our nine years as a business. This is another reason I would highly recommend using Salesforce chatter over other programs.
Gideon Carter | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I haven't requested support from the Chatter team, because of this I don't have a strong idea one way of how the customer support for Chatter works. Our Salesforce administrators internally are handling the majority of the requests that we have within the software. Because of this, I don't have an idea one way or the other how the customer support here operates.
Mauricio Belmonte Mireles | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have never found myself in the need of using help for Chatter, it works pretty well and I receive regular notifications in my email, I usually respond via SFDC and also from the mail and always works smooth. SFDC platform works very well pretty much all the time and has good maintenance.
October 08, 2019

Chatter Review

Claudia Dominguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My Accelerator coordinator, Debra Stamos was very helpful in not only educating me on the platform's extensive capabilities, but she was able to engage in conversation with some of our super users and get specific use cases for Chatter in our org. The program is also very user-friendly as far as the interface goes.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I have never had an issue with Chatter, so I would have to say the support is pretty good in terms of keeping their platform stable. Salesforce is a great company and we are enterprise clients, so if anything were to ever go wonky I'm sure our account managers would be all over it.
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