Overview
What is Checkr?
Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.
Gets the job done but could be more cost efficient!
Background checks you can trust
Fast background checks you can trust.
Streamlining Your Background Screens Starts with Checkr
great experience
Efficient background check vendor
Great background check option for small businesses!
Speedy Background Checks
Dependable information, quick!
Great Product for ADULT background checks!
Checkr helps manage the load on bulk hiring!
Works exactly as advertised. Great value.
Effective and Efficient Automations, worth the cost
Great system to run background checks that connects to your favorite hiring system
Checkr offers multiple …
Checkr is just what we were looking for
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
What is Checkr?
Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
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What is Checkr?
Checkr Video
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Checkr Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
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Reviews and Ratings
(60)Community Insights
- Business Problems Solved
- Pros
- Cons
Checkr is a powerful tool that has become our go-to solution for conducting thorough background checks on potential employees. By utilizing Checkr, we can ensure that we are not sending violent offenders to our clients' homes and maintain the safety and security of our customers. The comprehensive nature of the background checks provided by Checkr, which include offense types, dates, and severity, allows us to make informed decisions about the suitability of candidates for our company. In addition to keeping our clients safe, Checkr also helps us comply with licensure requirements, giving our clients peace of mind knowing that we are sending vetted employees to work in their homes.
One of the key benefits of using Checkr is its integration capabilities. It seamlessly integrates with our HRIS, Rippling, streamlining the onboarding process and automating background checks as employees join our organization. This automation has not only saved us countless man-hours but also made it easier for us to follow up with candidates and references. The speed and efficiency of the background check process with Checkr have been remarkable, except for candidates living in rural areas who may require additional time to provide necessary documents. Overall, the convenience, thoroughness, and cost-effectiveness of Checkr have made it an indispensable tool in ensuring risk mitigation and compliance in our industry.
User-Friendly Interface: Users have consistently praised Checkr for its user-friendly interface, which has made it easy for both administrators and job candidates to navigate the platform. The intuitive design and layout have been appreciated by many reviewers, allowing them to efficiently perform background checks without any confusion or difficulty.
Efficient Automation: Many users have expressed their satisfaction with Checkr's automated background check process. This feature has saved them significant time and streamlined their hiring process, as they no longer need to manually handle each step of the screening procedure. The automation capabilities provided by Checkr have proven to be a valuable asset for businesses looking to optimize their recruitment efforts.
Responsive Customer Service: Reviewers frequently mention the exceptional customer service provided by Checkr. Users appreciate the helpfulness, responsiveness, and quick assistance offered by the support team when faced with questions or issues. This reliable customer service not only ensures a smooth experience but also gives users confidence in using Checkr as their background check provider.
Difficulties with Support: Some users have found it challenging to receive the support they need when encountering issues with Checkr. They have expressed frustration at the lack of responsiveness from the account manager and slow response times from Checkr's support team.
Integration Glitches: There have been reports of occasional glitches in the integration of Checkr, which can be frustrating for users. These technical issues disrupt their workflow and may require extra time and effort to resolve.
Lack of Customization Options: Several users feel that customization options within Checkr are limited. While this may be influenced by regulatory constraints, some users desire more flexibility in tailoring the platform to meet their specific needs.
Attribute Ratings
Reviews
(1-20 of 20)Gets the job done but could be more cost efficient!
- Easy user experience
- Integrates with our HRIS
- Integrates with our ATS
- Allows Candidates to provide clarification as needed
- Customer Service response time
- Pricing keeps increasing
- Timing of background checks returning
Background checks you can trust
- background checks
- detailed descriptions
- matched details
- I enjoy Checkr as is.
Fast background checks you can trust.
- Really easy to use.
- It can do a lot of different type of background verifications
- Fast turn around time.
- Its always accurate
- Integrates really well with our ATS.
- The email that goes out to our candidates sometimes ends up in Spam/Junk so email deliverability could be better.
Streamlining Your Background Screens Starts with Checkr
- Integrates seamlessly with Rippling
- Easy to understand product line of screening options that are cost effective
- User interface for both the admin and job candidate is very straightforward
- I have used multiple screening vendors over the course of my career and Checkr is by far the best.
- I frequently misspell their name - dropping the second "C"...
- I really wouldn't change anything. I like their platform.
great experience
- The ETA calculation to predict when screening will complete for each background check report is good
- The SSO is a huge plus point and helps us to seamlessly login
- the chrome extension comes in super handy to add and update information
- the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions
- when a background check is pending due to an outside cause, the estimated time doesn't always get updated. but their support is super responsive and helpful
- its slightly expensive
- occasionally the tool goes down for sometime
Efficient background check vendor
- User friendly process
- Quick turnaround time
- Good customer service
- Provide simpler option to send candidates a reminder
Great background check option for small businesses!
- Results layout is clear and concise
- Easy to follow results
- Results back quickly
- More options as far a state-wide or national checks
Speedy Background Checks
- Quick background checks
- Clearly identifies what may be the hold up during a background
- Notifies you once the background is complete
- For rural areas, it would be nice for the process to go a little quicker
Dependable information, quick!
- Quick results.
- Easy to read dashboard.
- It can be difficult to get support when you do have an issue.
- Account manager is not as attentive as we would like.
Great Product for ADULT background checks!
- Look at numerous areas of a candidates background
- Very quick with the detailed information
- Customer service is wonderful and quick to respond to questions/problems
- I would love to be able to run checks on minors through this platform. We have to use a different system for all minors
Back to the Minors. When I receive information from the managers of my company, I have to information to show that the individual is a minor or not. It would be nice to get an email from Checkr that a minor tried to complete the report or better yet, for them to be able to run checks on minors.
Checkr helps manage the load on bulk hiring!
- easy process to send requests to candidate & run background checks
- background packages are fairly comprehensive
- friendly customer service
- the ability to run bulk background checks (especially helpful for staff agencies!)
- connects seamlessly to our hiring system
- website interface is a little outdated
- no live chat feature
- extensive clearance process just to run credit checks (requires tour of office)
Works exactly as advertised. Great value.
- User Interface
- Pricing
- Convenience
- Improve mobile reliability. Sometimes crashes.
Effective and Efficient Automations, worth the cost
- Automate Screenings
- Notification of Results
- Manual follow ups for employees that are missing documentation, lack of multiple reminders.
Checkr offers multiple levels of background check at relatively accesible prices. It is extremely easy to use with the integration on our platform, since everything is connected.
You receive a report once Checkr has finalized the background check.
Checkr is connected through an API to our hiring system, Workable.
- API integration with Workable
- Multiple background check levels
- Easy to use for all employees involved in the hiring process (not only admin)
- Accessible pricing
- Running background checks for international candidates
- Running automatic background checks for people that has lived in multiple states and countries
- Explanation from where are they getting the information provided for each candidate
Checkr will give you a detailed report based on the level you select. The basic one includes all the basic information you need to make a hiring decision.
Checkr is just what we were looking for
- Secure background checks
- Quick and efficient
- Detailed reports
- Has crashed at times when using platform
- While the platform works, it can be basic and generic with info at times
- Can be difficult to contact customer service if an issue
My only issue would be with the platform being newer, it seems like it could offer more options for users. Plus, the customer service was slow when we needed to call to address an issue, but the issue was resolved when they did pick up.
Easy to use, helpful integration
It's important to us to hire individuals without problems with drugs or alcohol since they're operating very dangerous and heavy machinery. Checkr helps calm our fears a bit.
- Thorough checks
- Integrations with our HRIS
- User friendly UI
- Checks can take a long time (range from 2 hours to one week)
- Sometimes there are glitches with the integration.
- Checkr Support can be a bit slow to get back to you
- There are occasional outages in their platform.
The integration helps give us more time in our day because background checks are initiated as the employee completes their onboarding. It requires no work from us, unless an invitation expires or they never onboard.
There are lots of details in the background checks, which helps us get clear answers.
Great Partnership
- Automation of BG check process
- Candidate communication/support
- Product enhancements
- Work on lowering BG check fees in high cost states (i.e. NY)
- Resist the temptation to inject politics into discussions regarding new products - - very bad taste in my mouth from some comments made by a member of the expungement product team during her pitch. The comments were politically charged and unnecessary. Happy to provide more detail if necessary
Check out Checkr
- Cost effective
- Easy to use
- Efficient and quick results
- None
Checkr works so you don't have to
- Automation of the background check process
- Quality of background checks
- Ease of use
- We do not store Social Security information about our users; Checkr handles all of that.
- Customization of some things can be a little lack, but that is more of a regulation issue not a company issue.
Checkr Checks out!
- The analytics section in the dashboard allows you to sort by geography and date so you fully understand where and when your applicants are applying.
- The training resources available to employees make sure that we are fully compliant.
- The dedicated account manager helps us through all hurdles.
- The analytics section is not fully customizable and some data has to be retrieved manually.