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Checkr

Checkr

Overview

What is Checkr?

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

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Recent Reviews

TrustRadius Insights

Checkr is a powerful tool that has become our go-to solution for conducting thorough background checks on potential employees. By …
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great experience

9 out of 10
January 12, 2023
Incentivized
We use Checkr to perform BGV and also have built a custom solution to see the inputs added on Checkr on our internal in-house tool. The …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Checkr?

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Checkr?

Checkr Video

Checkr Forward 2021 Opening Video MB01ZWWCS6JM5QY

Checkr Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

Findigs, TransUnion SmartMove, and ACRAnet are common alternatives for Checkr.

The most common users of Checkr are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(60)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Checkr is a powerful tool that has become our go-to solution for conducting thorough background checks on potential employees. By utilizing Checkr, we can ensure that we are not sending violent offenders to our clients' homes and maintain the safety and security of our customers. The comprehensive nature of the background checks provided by Checkr, which include offense types, dates, and severity, allows us to make informed decisions about the suitability of candidates for our company. In addition to keeping our clients safe, Checkr also helps us comply with licensure requirements, giving our clients peace of mind knowing that we are sending vetted employees to work in their homes.

One of the key benefits of using Checkr is its integration capabilities. It seamlessly integrates with our HRIS, Rippling, streamlining the onboarding process and automating background checks as employees join our organization. This automation has not only saved us countless man-hours but also made it easier for us to follow up with candidates and references. The speed and efficiency of the background check process with Checkr have been remarkable, except for candidates living in rural areas who may require additional time to provide necessary documents. Overall, the convenience, thoroughness, and cost-effectiveness of Checkr have made it an indispensable tool in ensuring risk mitigation and compliance in our industry.

User-Friendly Interface: Users have consistently praised Checkr for its user-friendly interface, which has made it easy for both administrators and job candidates to navigate the platform. The intuitive design and layout have been appreciated by many reviewers, allowing them to efficiently perform background checks without any confusion or difficulty.

Efficient Automation: Many users have expressed their satisfaction with Checkr's automated background check process. This feature has saved them significant time and streamlined their hiring process, as they no longer need to manually handle each step of the screening procedure. The automation capabilities provided by Checkr have proven to be a valuable asset for businesses looking to optimize their recruitment efforts.

Responsive Customer Service: Reviewers frequently mention the exceptional customer service provided by Checkr. Users appreciate the helpfulness, responsiveness, and quick assistance offered by the support team when faced with questions or issues. This reliable customer service not only ensures a smooth experience but also gives users confidence in using Checkr as their background check provider.

Difficulties with Support: Some users have found it challenging to receive the support they need when encountering issues with Checkr. They have expressed frustration at the lack of responsiveness from the account manager and slow response times from Checkr's support team.

Integration Glitches: There have been reports of occasional glitches in the integration of Checkr, which can be frustrating for users. These technical issues disrupt their workflow and may require extra time and effort to resolve.

Lack of Customization Options: Several users feel that customization options within Checkr are limited. While this may be influenced by regulatory constraints, some users desire more flexibility in tailoring the platform to meet their specific needs.

Attribute Ratings

Reviews

(1-20 of 20)
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Score 5 out of 10
Vetted Review
Verified User
Incentivized
When it comes to background checks Checkr gets the job done! Checkr offers many different packages as well as package customization which is great. The integrations are awesome when it comes to setting up workflows and automating on-boarding. With some time and research however you could surely find a cheaper solution that does the same out there.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
When applicants report a criminal history, we use Checkr to research the specifics on their criminal background, aiding us in decision making on whether or not a candidate is appropriate for our company. Since we send our employees to clients' homes, it is vital that we do not have any employees with offenses against children, or in general violent offenses.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can recommend Checkr to pretty much anyone looking to do background verifications, their pricing is certainly flexible enough to accommodate most requirements. The only scenario where it might not be a good fit for you is if you need a LOT of detail in your verification reports. Checkr is usually pretty succinct in its verification.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Human Resources departments are typically thin, and HR professionals tend to seize every opportunity we have to streamline onboarding processes. Checkr is very easy to use and produces quality results quickly and cost effectively.
January 12, 2023

great experience

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Checkr is streamlining and automating the background check process, which is a tremendous benefit for a small HR team who typically doesn't have the bandwidth to manually conduct education verifications or criminal searches, but hires in a massive scale. Checkr nicely integrates with my ATS, Payroll, and security monitoring platform for SOC 2 compliance, making things more efficient, especially with a small HR team. Ordering background checks takes only a couple of clicks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Checkr is a great, efficient background check vendor. We have a simple process and it meets our needs perfectly. Checkr offers a few different levels of background screens so we can request a more in-depth report for certain positions. For example, run a credit check for candidates for business Office/Accounting positions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is great for a smaller company that would like to be able to review results prior to hiring on candidates. It has been great for us especially in saving time that was previously spent on conducting background checks and employment verification. It's also great if a company wants to hire someone in quickly, and don't want to wait several days for results to come back. May be well-suited for larger companies (unless they have a dedicated team that reviews the results), or for companies that need a much more in-depth background check or employment verification.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Checkr is integrated with our HRIS which allows for a seamless onboarding experience, this is a huge factor in the ease of launching background checks. The ability to order different types of packages based on our needs (sometimes we need teh MVR, sometimes we don't) is also a great feature. We like being able to drill down on the full report and see where there may be hang ups when they occur.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Again, their Customer Service is great! We had a candidate come back with some information that made them not hirable. After the "adverse action" information was sent to the candidate, he responded to Checkr with some new information. Unfortunately, it was not yet in the court system - but Checkr did an automatic "Recheck". This all happened within a 24 hour period.

Back to the Minors. When I receive information from the managers of my company, I have to information to show that the individual is a minor or not. It would be nice to get an email from Checkr that a minor tried to complete the report or better yet, for them to be able to run checks on minors.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
As a staffing agency, we often have a sizeable amount of candidates (25-75) starting on an assignment at one time. Checkr has the ability to run background checks for those candidates in bulk, which is a huge timesaver for us! This was the main reason we switched over. It's also great that our hiring system (Rippling) connects seamlessly to Checkr, if we are hiring a one-off candidate.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I cannot really think of any scenario where Checkr could not be used. It gets the job done across a diverse range of roles. The results are brought in at an acceptable speed at the least and often a great speed. Support has been great whenever we have need them as well.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Well suited for large # of employees and automating the process. Does become a little hassle if multiple employees do not have valid documentation provided. It will only give 1 reminder to you and the employee, not multiple as desired.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you are thinking about hiring US citizens, this is an incredible took that will run the required background checks to make sure you are hiring someone you can trust.

Checkr will give you a detailed report based on the level you select. The basic one includes all the basic information you need to make a hiring decision.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Doing the background checks we need, we have not run into any major issues with the platform. It is a great tool and seems to get our reports in a timely manner.

My only issue would be with the platform being newer, it seems like it could offer more options for users. Plus, the customer service was slow when we needed to call to address an issue, but the issue was resolved when they did pick up.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The integration is nice, things go automatic, and background checks are thorough.

The integration helps give us more time in our day because background checks are initiated as the employee completes their onboarding. It requires no work from us, unless an invitation expires or they never onboard.

There are lots of details in the background checks, which helps us get clear answers.
October 12, 2021

Check out Checkr

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The ease of use in the volunteer space is outstanding. Volunteers simply respond to a quick e-mail with limited information to safely and securely start their background check process. Results are quickly delivered back to our organization to review and engage with potential volunteers. It's really nice having a comprehensive background check at this price point and convenience.
Mark Wampler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
They have been a pleasure to work with for running background checks for our Church on our volunteers and staff members. Once we got it setup we have had very few, if any, issues with the integration and process. It just works.
September 28, 2020

Checkr Checks out!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Checkr is great for gig economy platforms and other contractor type work scenarios. It's also amazing for companies that are hiring nationwide, as you get advanced information in their geography section of analytics.
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