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Checkr

Checkr

Overview

What is Checkr?

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

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Recent Reviews

TrustRadius Insights

Checkr is a powerful tool that has become our go-to solution for conducting thorough background checks on potential employees. By …
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great experience

9 out of 10
January 12, 2023
Incentivized
We use Checkr to perform BGV and also have built a custom solution to see the inputs added on Checkr on our internal in-house tool. The …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Checkr?

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Checkr?

Checkr Video

Checkr Forward 2021 Opening Video MB01ZWWCS6JM5QY

Checkr Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

Findigs, TransUnion SmartMove, and ACRAnet are common alternatives for Checkr.

The most common users of Checkr are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(60)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Checkr is a powerful tool that has become our go-to solution for conducting thorough background checks on potential employees. By utilizing Checkr, we can ensure that we are not sending violent offenders to our clients' homes and maintain the safety and security of our customers. The comprehensive nature of the background checks provided by Checkr, which include offense types, dates, and severity, allows us to make informed decisions about the suitability of candidates for our company. In addition to keeping our clients safe, Checkr also helps us comply with licensure requirements, giving our clients peace of mind knowing that we are sending vetted employees to work in their homes.

One of the key benefits of using Checkr is its integration capabilities. It seamlessly integrates with our HRIS, Rippling, streamlining the onboarding process and automating background checks as employees join our organization. This automation has not only saved us countless man-hours but also made it easier for us to follow up with candidates and references. The speed and efficiency of the background check process with Checkr have been remarkable, except for candidates living in rural areas who may require additional time to provide necessary documents. Overall, the convenience, thoroughness, and cost-effectiveness of Checkr have made it an indispensable tool in ensuring risk mitigation and compliance in our industry.

User-Friendly Interface: Users have consistently praised Checkr for its user-friendly interface, which has made it easy for both administrators and job candidates to navigate the platform. The intuitive design and layout have been appreciated by many reviewers, allowing them to efficiently perform background checks without any confusion or difficulty.

Efficient Automation: Many users have expressed their satisfaction with Checkr's automated background check process. This feature has saved them significant time and streamlined their hiring process, as they no longer need to manually handle each step of the screening procedure. The automation capabilities provided by Checkr have proven to be a valuable asset for businesses looking to optimize their recruitment efforts.

Responsive Customer Service: Reviewers frequently mention the exceptional customer service provided by Checkr. Users appreciate the helpfulness, responsiveness, and quick assistance offered by the support team when faced with questions or issues. This reliable customer service not only ensures a smooth experience but also gives users confidence in using Checkr as their background check provider.

Difficulties with Support: Some users have found it challenging to receive the support they need when encountering issues with Checkr. They have expressed frustration at the lack of responsiveness from the account manager and slow response times from Checkr's support team.

Integration Glitches: There have been reports of occasional glitches in the integration of Checkr, which can be frustrating for users. These technical issues disrupt their workflow and may require extra time and effort to resolve.

Lack of Customization Options: Several users feel that customization options within Checkr are limited. While this may be influenced by regulatory constraints, some users desire more flexibility in tailoring the platform to meet their specific needs.

Attribute Ratings

Reviews

(1-20 of 20)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Really easy to use.
  • It can do a lot of different type of background verifications
  • Fast turn around time.
  • Its always accurate
  • Integrates really well with our ATS.
  • The email that goes out to our candidates sometimes ends up in Spam/Junk so email deliverability could be better.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Integrates seamlessly with Rippling
  • Easy to understand product line of screening options that are cost effective
  • User interface for both the admin and job candidate is very straightforward
  • I have used multiple screening vendors over the course of my career and Checkr is by far the best.
  • I frequently misspell their name - dropping the second "C"...
  • I really wouldn't change anything. I like their platform.
January 12, 2023

great experience

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The ETA calculation to predict when screening will complete for each background check report is good
  • The SSO is a huge plus point and helps us to seamlessly login
  • the chrome extension comes in super handy to add and update information
  • the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions
  • when a background check is pending due to an outside cause, the estimated time doesn't always get updated. but their support is super responsive and helpful
  • its slightly expensive
  • occasionally the tool goes down for sometime
January 11, 2023

Speedy Background Checks

Teresa Deroba | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Quick background checks
  • Clearly identifies what may be the hold up during a background
  • Notifies you once the background is complete
  • For rural areas, it would be nice for the process to go a little quicker
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Look at numerous areas of a candidates background
  • Very quick with the detailed information
  • Customer service is wonderful and quick to respond to questions/problems
  • I would love to be able to run checks on minors through this platform. We have to use a different system for all minors
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • easy process to send requests to candidate & run background checks
  • background packages are fairly comprehensive
  • friendly customer service
  • the ability to run bulk background checks (especially helpful for staff agencies!)
  • connects seamlessly to our hiring system
  • website interface is a little outdated
  • no live chat feature
  • extensive clearance process just to run credit checks (requires tour of office)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • API integration with Workable
  • Multiple background check levels
  • Easy to use for all employees involved in the hiring process (not only admin)
  • Accessible pricing
  • Running background checks for international candidates
  • Running automatic background checks for people that has lived in multiple states and countries
  • Explanation from where are they getting the information provided for each candidate
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Secure background checks
  • Quick and efficient
  • Detailed reports
  • Has crashed at times when using platform
  • While the platform works, it can be basic and generic with info at times
  • Can be difficult to contact customer service if an issue
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Thorough checks
  • Integrations with our HRIS
  • User friendly UI
  • Checks can take a long time (range from 2 hours to one week)
  • Sometimes there are glitches with the integration.
  • Checkr Support can be a bit slow to get back to you
  • There are occasional outages in their platform.
October 26, 2021

Great Partnership

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Automation of BG check process
  • Candidate communication/support
  • Product enhancements
  • Work on lowering BG check fees in high cost states (i.e. NY)
  • Resist the temptation to inject politics into discussions regarding new products - - very bad taste in my mouth from some comments made by a member of the expungement product team during her pitch. The comments were politically charged and unnecessary. Happy to provide more detail if necessary
Mark Wampler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automation of the background check process
  • Quality of background checks
  • Ease of use
  • We do not store Social Security information about our users; Checkr handles all of that.
  • Customization of some things can be a little lack, but that is more of a regulation issue not a company issue.
September 28, 2020

Checkr Checks out!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The analytics section in the dashboard allows you to sort by geography and date so you fully understand where and when your applicants are applying.
  • The training resources available to employees make sure that we are fully compliant.
  • The dedicated account manager helps us through all hurdles.
  • The analytics section is not fully customizable and some data has to be retrieved manually.
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