Name: Checktel
Author: Checktel

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Academic Advising

Education

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Corporate Social Responsibility (CSR)

Desktop Publishing

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Enterprise

Accounting

Investor Relations

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Build Automation

Cloud Storage

Continuous Delivery

Converged Infrastructure

Data Center Cooling

Data Fabric

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Threat Intelligence

Value-Added Resellers (VARs)

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Audio Editing

Content Management

Email Marketing

Gamification

Local Marketing

Marketing Automation

Press Release Management

Product Information Management (PIM)

Screen and Video Capture

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Quote to Cash

Sales Coaching

Sales

Cloud Infrastructure Entitlement Management

Security

Apparel

Chargeback Management

Dental

Financial Services CRM

ID Card

Internet of Medical Things

Nonprofit Fundraising

Oil and Gas

Vertical-Specific

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Checktel Call Recorder is a telephone call recording software designed for businesses and organizations. According to the vendor, it allows companies to record both incoming and outgoing calls, storing each conversation in separate files with details such as date, time, and telephone numbers. This software is suitable for businesses of all sizes and is used by professionals in various industries, including brokers, banks, insurers, government agencies, and veterinarians.

## Key Features

**Telephone Call Recording**: Checktel Call Recorder VoIP enables companies and organizations to record telephone conversations, including both incoming and outgoing calls. Each call is stored in its own file, capturing essential information such as date, time, and telephone numbers.

**Sophisticated Software**: Checktel offers software that facilitates easy retrieval and playback of recorded conversations. The software allows for convenient classification and archiving of conversations while retaining call details.

**Multiple Versions**: Checktel Call Recorder is available in different versions, catering to various numbers of concurrent telephone calls. The vendor provides options ranging from 8 concurrent calls suitable for 20 to 30 extensions, up to 50 concurrent calls suitable for 80 to 120 extensions. It is also possible to combine multiple versions to create a system with a capacity of up to 100 concurrent calls.

**Practical Examples**: According to the vendor, recording telephone conversations can be beneficial for security purposes, dispute resolution, and quality assessment across industries. The software can assist in tracing malicious or threatening calls, resolving disputes related to repair costs in sectors like car maintenance, and evaluating patient consultations in the medical field.

**Checktel Call Recorder Software**: Checktel offers two Windows software packages for call recording and playback. The recording software allows users to customize which conversations are recorded, including options for incoming or outgoing calls. The call browser and media player software facilitate easy search and playback of recorded calls.

**Call Browser & Media Player**: The call browser and media player software can be installed on multiple Windows PCs without requiring additional licenses. It provides users with search and listening capabilities based on various call characteristics. Additionally, the software allows for the copying of calls to other folders or storage media.

**Authenticity Check**: Checktel offers a digital signature feature to verify the integrity and authenticity of recorded conversations. The digital signature can detect any manipulation or alteration of the conversation, and it includes call characteristics such as dialed number, date, and time.

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Ultimate

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Professional

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Call Recording

Features that allow the user to record voice and video calls, edit recordings, view recording analytics, and share recorded calls with others.

Pre-Scheduled Recording

The ability to set call recording for scheduled calls ahead of time.

On-Demand Call Recording

The ability to add the call recording software to live calls.

Audio and Video Call Recording

The call recording software will record both the audio and video for the call (e.g. slide decks or other presentations shared on the call will be captured in the recording).

Real-time Recording Controls

The ability to pause, stop, or start recording in real-time on live calls.

Cloud or Local Recording Storage

Recordings are saved either locally on your computer or to a public or private cloud storage space.

Call Transcription

A written transcript of the meeting is available for download. Some products use AI technology to produce more accurate written transcripts.

Recording Editing

The ability to edit the recording (e.g. cut out silent sections) and save the edited version.

Recording Sharing

The ability to share a call or meeting recording using a sharable link.

Call Recording Analytics

Some products provide call or meeting analytics that include speech and text analytics, sentiment analysis, and key phrases mentioned in the conversation.

Call Recording Dashboard

A dashboard showing all recorded calls filterable by rep name, account name, date of the call, etc.

Integration with Third-Party Systems

Allows the user to connect the software with other third-party platforms such as a sales dialer, sales engagement, or contact center software.

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Overview

What is Checktel?