Overview
What is Chekkit?
Chekkit is an all-in-one customer experience software. The Chekkit platform aims to make it easy to get reviews online and conveniently interact through local channels like SMS, Facebook Messenger, webchat, and website leads. Chekkit states they are a small business,…
Pricing
Entry-level set up fee?
- $100 per installationRequired
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Chekkit?
Chekkit Features
- Supported: Webchat
- Supported: Reviews
- Supported: Payments
- Supported: Messenger
- Supported: Video chat
Chekkit Screenshots
Chekkit Video
Watch Chekkit Tour
Chekkit Integrations
Chekkit Competitors
Chekkit Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | USA, Canada, Australia |
Supported Languages | English, French, Spanish |
Chekkit Customer Size Distribution
Consumers | 0% |
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Small Businesses (1-50 employees) | 100% |
Mid-Size Companies (51-500 employees) | 0% |
Enterprises (more than 500 employees) | 0% |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Chekkit is a versatile software that can solve a wide range of business problems faced by various industries. Users have reported that Chekkit has helped to streamline communication with clients, saving time and increasing customer satisfaction. The platform provides seamless multi-channel communication with clients, allowing businesses to collect necessary information and address problems quickly and efficiently. Additionally, Chekkit offers smart replies and preset templates, making it easier to communicate with clients and customers.
For businesses struggling to generate reviews or maintain a strong online presence, Chekkit provides valuable reporting on search results and ratings.The software allows businesses to compare themselves to similar companies and track progress over time, resulting in increased phone calls from new clients who become returning customers. Chekkit also assists in increasing SEO for websites, ranking higher on Google search and getting new patients. Businesses have reported tremendous increases in patient flow after using Chekkit's services. By aggregating reviews and social media inboxes, the software helps manage online reputation and respond to patient reviews promptly. In short, Chekkit helps businesses build their online reputation, showcase positive experiences, stand out from the competition and increase customer satisfaction.
Affordability: Users found Chekkit to be a cost-effective platform compared to competitors, with pricing transparency and affordability that makes it an ideal solution for businesses. Many users appreciated the competitive pricing of Chekkit.
Ease of use: The software was straightforward and easy to use, making communication between customers, office, and field technicians faster and smoother. Many users appreciated the fact that the software was easy to learn, implement, and use, which made it an ideal solution for businesses with limited technical resources.
Automated review requests: Users loved the efficient way of requesting reviews on multiple platforms such as Google or Facebook through automated review requests. This feature helped them stay current on customer feedback while saving time by consolidating work efforts.
Glitches in Mobile Version: Some users have reported glitches and difficulties when using the mobile version of Chekkit. They have experienced technical issues, such as bots getting caught in a loop or the app on their iPhone being buggy.
Cluttered User Interface: Some users have found the user interface cluttered, making it difficult for them to navigate the software. They suggest that more thorough tutorials and documentation are needed to simplify the user experience.
Limitations on Outgoing Messages: Users have expressed frustration that there is a cap on outgoing messages, and that they are charged for going over the limit. This has caused some users to resort to other forms of communication like email or Facebook Messenger.
Based on user reviews, there are three common recommendations for Chekkit:
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Explore other alternatives: Some users suggest looking into other options along with Chekkit. They mention that while Chekkit is a functional tool, it's worth considering other alternatives as well.
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Excellent service and staff: Many reviewers highly recommend Chekkit for its exceptional service and helpful staff. They praise the customer support team for their assistance and expertise.
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Cost-effective marketing solution: Users find Chekkit to be a cost-effective tool for marketing their businesses. They appreciate the features provided by Chekkit and believe it offers a great deal for the price.
Overall, users recommend giving Chekkit a chance and comparing it to other options, highlighting its functionality, excellent customer service, and affordability as key advantages of using this platform.