Q: What are Cherwell Service Management (discontinued)'s top competitors?

ServiceNow IT Service Management , IFS Assyst , and CA Service Management, with CA Service Desk Manager are common alternatives for Cherwell Service Management (discontinued).

Question 1

What is Cherwell Service Management (discontinued)?

Accepted Answer

Cherwell Software was a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. It was acquired by Ivanti, and has reached EOL.

Question 2

What are Cherwell Service Management (discontinued)'s top competitors?

Accepted Answer

ServiceNow IT Service Management, IFS Assyst, and CA Service Management, with CA Service Desk Manager are common alternatives for Cherwell Service Management (discontinued).

Question 3

What is Cherwell Service Management (discontinued)'s best feature?

Accepted Answer

Reviewers rate Organize and prioritize service tickets and Expert directory and Service restoration highest, with a score of 10.

Question 4

Who uses Cherwell Service Management (discontinued)?

Accepted Answer

The most common users of Cherwell Service Management (discontinued) are from Enterprises (1,001+ employees).