Name: Chime CRM Solution Suite
Uploaded: 2018-07-17T07:52:02.000Z
Duration: 1 min 12 s
Description: Want to see how Chime can be your partner for all your real estate needs? Visit https://chime.me

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

PHP Frameworks

Product Lifecycle Management (PLM)

Text Editors

Development

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Meeting Management

PDF Editors

Payment Facilitation

Supply Chain Management

Visitor Management

Enterprise

Accounting

Blockchain Payments

Crypto Asset Management

Hedge Fund

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Archiving

Cloud Storage

Composable Infrastructure

Custom Software Development Services

Data Masking

Database Performance Monitoring

Email Encryption

Endpoint Security

Firewall

Fraud Detection

IT Asset Disposal

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Network Performance Monitoring

Network Traffic Analysis (NTA)

NoSQL Databases

Software Composition Analysis (SCA)

Storage Management

Value-Added Resellers (VARs)

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Creative Collaboration

Domain Registration Services

Email Marketing

Marketing Automation

Native Advertising

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales

Cloud Infrastructure Entitlement Management

File Integrity Monitoring

Security

3D Modeling

Membership Management

Real Estate

Simulation

Vertical-Specific

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### Lead Management
Users generally praise Chime CRM's lead management capabilities, highlighting its efficiency in handling thousands of leads while maintaining a personalized touch. The platform's automated lead follow-up features are particularly lauded for streamlining the process of engaging with leads and organizing client bases. Despite some minor issues with lead sorting parameters, users appreciate Chime's user-friendly interface and its ability to consolidate leads from various sources, making follow-up activities more manageable. The system's integration with websites and lead capture tools also receives positive feedback for enhancing lead generation and follow-up efforts.

### Client Communication
Reviewers generally praise Chime CRM's client communication capabilities, highlighting features such as text messaging, email integration, and communication history tracking. Users appreciate the convenience of being able to communicate with clients through various channels within the platform. While some users mention minor issues with the texting interface and email design limitations, overall, Chime CRM is commended for its effectiveness in facilitating communication with clients and leads. The platform's ability to streamline communication processes and provide tools for personalized and timely interactions is well-received by users.

### Marketing Automation
Users unanimously praise Chime CRM's robust marketing automation capabilities. They appreciate the ease of setting up drip campaigns, creating effective ads, and utilizing automated alerts and notifications to engage with clients. The platform's integration with various tools and its AI assistant feature are highlighted as valuable assets in streamlining marketing efforts. Despite some minor concerns about specific features like the Design Center, overall, users find Chime CRM's marketing automation functionalities to be a significant asset in their business operations.

### Transaction Coordination
Users generally praise Chime CRM's transaction management capabilities, highlighting its efficiency in tracking transactions, managing documents, and providing a streamlined process from initial contact to closing. While some users mention that there are areas for improvement in the transaction system, such as the inability to add multiple people or the need for enhancements in checklists and client portals, overall, users appreciate the all-in-one solution that Chime CRM offers for transaction coordination. The platform's innovative features, easy navigation, and integration with other software contribute to a positive experience for users, allowing them to effectively manage transactions and stay organized throughout the process.

### AI and Technology Integration
Users across the reviews have varying opinions on Chime CRM's AI capabilities and technology integration. While some users praise the AI assistant for its ease of use and ability to capture leads effectively, others express concerns about the AI bot's tendency to misunderstand leads and provide untimely responses. The general consensus seems to be that Chime CRM's AI and technology integration have room for improvement, with users highlighting both strengths and areas that need enhancement.

### Reporting and Analytics
Users seem to have mixed feelings about Chime CRM's updates and tracking features. While some appreciate the system's ability to consolidate client data and provide customizable options, others express concerns about the frequency and impact of updates on the user interface. The tracking and analytics capabilities integrated into the CRM receive praise for their effectiveness in monitoring website activity and client interactions. However, there are occasional reports of minor flaws or bugs following updates, which may require prompt resolution by the customer service team. Despite these challenges, users acknowledge the value of Chime CRM in facilitating efficient reporting and analytics processes within their business operations.

### Property Listings and MLS Integration
Users appreciate Chime CRM's efficient integration with MLS, enabling easy access to property listings and streamlined property alerts. While some users find limitations in sharing listings via text links and note discrepancies in search terms, the overall consensus leans towards the platform's ability to enhance property search criteria and facilitate direct communication with prospects through the website. Despite minor drawbacks, users value Chime CRM's capacity to provide a user-friendly experience in navigating property listings and MLS integration.

### Real Estate CRM Tools
Users consistently highlight the robust capabilities of Chime CRM's real estate CRM tools. The platform's integration of CRM, website management, AI, and lead generation tools into a single program streamlines operations for real estate professionals. Many users appreciate the convenience of having all communication channels and transaction details centralized within Chime, simplifying the process from lead generation to closing. The cost-effectiveness and efficiency of Chime's real estate CRM tools are frequently commended, with users noting the platform's evolution towards a comprehensive solution for managing real estate businesses.

### Agent Performance and Training
User sentiment regarding Chime CRM's agent performance and training capabilities varies across reviews. Some users appreciate the extensive training resources available, highlighting the tools that enable agents to focus on revenue-generating activities. However, there are also mentions of challenges faced due to the complexity of the platform, indicating a need for more comprehensive training and support. It is evident that while some users find the training beneficial and empowering, others struggle with the learning curve and the lack of adequate technical assistance.

### Client Portals and Interaction
Users generally appreciate Chime CRM's client engagement tools and communication features. The client portal functionality, although mentioned as needing improvement in terms of transaction management and checklists, is seen as a valuable tool for securely uploading documents and tracking transaction progress. The AI interaction, while not perfect, is noted to be improving. Clients find the auto emails and texts helpful in maintaining a connection and staying engaged during busy periods. Additionally, the ability to send video text messages for re-engaging older leads is highlighted as a positive feature that adds a personal touch to client interactions.

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Basic

Standard

monday.com

BrokerMint

Brokermint

Chime CRM

Real estate property management software helps property managers and real estate owners manage commercial and residential rental properties with capabilities such as online applications and lease agreements, vacancy posting, rent collection, maintenance cycles, and tenant screening.

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Likelihood to Recommend

Chime is an all in one CRM solution suite. We offer help in generating leads, cultivating relationships, encouraging leads to close, and more. Chime provides team management features, lead and customer management and content management. We offer many solutions for agents and teams of all sizes.Chime sends automated alerts when a new lead is entered, and users can also configure automatic reply emails for new leads. Managers can use configurable assignment rules to automatically assign leads to specific agents. Email marketing campaigns can be set up for individual agents or an entire organization.Phone and email support are available, as well as mobile apps for iOS and Android.

Chime Technologies

Chime CRM Solution Suite

Want to see how Chime can be your partner for all your real estate needs? Visit https://chime.me

Sierra ILS

Sierra

Realtor

Chime CRM 2023-11-02 09:22:48

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Home

Real Estate Property Management Software

Chime CRM is undeniably powerful, among the most robust platforms available. However, it falls short in the customer service department, ranking poorly compared to other major brands from my experience. My personal experience has been riddled with numerous issues, ranging from difficulties setting up LSA leads to ongoing billing problems. The process of getting LSA leads initiated was agonizingly slow, as three different individuals in the same position were responsible for building my ads. Frustrated by the delays, I took matters into my own hands and had my ads up and running before Chime even released their version. Billing has been a recurring nightmare, despite my repeated requests to downgrade my dialer package. I continue to be charged for the higher package, and although they claim to investigate the issue, no resolution has been found. It's disheartening that a product with such potential is tarnished by abysmal customer service.

 Interestingly, this sentiment is shared not only by me, but also within real estate mastermind groups on Facebook from my experience. The consensus is clear: Chime's product may be solid, but it is unfortunately coupled with subpar customer service.

customer service
costumer service
follow through
Writing a complaint about an ad manager to that ad manager is a sure fire way that it gets buried or not communicated up

Good crm
dialer
being overcharged multiple times
They dont do refunds just credits

Chime CRM

Overview

What is Chime CRM?