TrustRadius Insights
Convenient: Users appreciate the convenience of Chiron Health, which allows them to confirm their insurance information and payment method …
Overview
What is Chiron Health?
Chiron Health is designed to help physician practices provide convenient health care access for their patients through telemedicine – and receive full reimbursement. With this solution physicians can offer secure video visits to their patients. The vendor’s value proposition is that their solution boosts patient satisfaction…
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What is Chiron Health?
Chiron Health is designed to help physician practices provide convenient health care access for their patients through telemedicine – and receive full reimbursement. With this solution physicians can offer secure video visits to their patients. The vendor’s value proposition is…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://chironhealth.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Chiron Health/athenahealth Integration Demo
YouTube
Product Details
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- Tech Details
- Downloadables
What is Chiron Health?
Chiron Health is designed to help physician practices provide convenient health care access for their patients through telemedicine – and receive full reimbursement. With this solution physicians can offer secure video visits to their patients. The vendor’s value proposition is that their solution boosts patient satisfaction and increases efficiency.
Chiron Health Features
- Supported: Telemedicine - HIPAA-compliant video visits
- Supported: Guaranteed Reimbursement - patient eligibility is automatically checked and verified. Guaranteed reimbursement for private payer video visits.
Chiron Health Screenshots
Chiron Health Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS |
| Supported Countries | United States |
| Supported Languages | English |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Convenient: Users appreciate the convenience of Chiron Health, which allows them to confirm their insurance information and payment method easily. Several reviewers have mentioned that it is particularly helpful during the COVID-19 pandemic as it enables patients to contact health professionals without risking contracting the disease.
Reliable: Reviewers find Chiron Health reliable with great audio and video quality. This has made it easy for both practitioners and patients to use. Many users have appreciated this feature, making telemedicine appointments more productive and efficient.
Ease-of-use: The ease-of-use of Chiron Health has been appreciated by many users, which makes appointments convenient for both practitioners and patients. They can keep appointments regardless of bad weather or distance from each other, avoiding traveling far just to make an appointment.
Setup and implementation issues: Some users have experienced long delays when setting up Chiron Health, with months passing before their issues were resolved. Reviewers felt ignored or forgotten about during this time.
Customer support responsiveness: Multiple reviewers have reported that customer support is unhelpful, taking weeks to respond to questions or changes. This has caused frustration for users who need timely assistance.
Billing challenges: Several reviewers report that billing has been a constant challenge with Chiron Health, requiring them to check every invoice for accuracy and request refunds multiple times. These issues have caused financial losses and added stress for users.