Skip to main content
TrustRadius
ChiroTouch

ChiroTouch

Overview

What is ChiroTouch?

ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

Read more
Recent Reviews

TrustRadius Insights

Users have reported outstanding results with CT ProBill, as it has significantly increased their clinic's collection rate. They praise the …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing

ChiroTouch

$159.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

ChiroTouch Testimonial: Review from Dr. Irwin of Kirkland, Washington

YouTube

ChiroTouch Testimonial: Review from Debra of Tampa, Florida

YouTube

ChiroTouch Testimonial: Review from Dr. Emily DeRocco of Bullock Chiropractic in Chantilly, VA

YouTube

ChiroTouch Testimonial: Review from Christine Dickinson of Kirkland, Washington

YouTube

ChiroTouch Testimonial: Review from Dr. Casey Morgan in Austin, TX

YouTube

ChiroTouch Testimonial - Margaret from Gillis Family Chiropractic, Michigan - CalJam2017

YouTube
Return to navigation

Product Details

What is ChiroTouch?

ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

ChiroTouch Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

Jane.app, Genesis Chiropractic Software, and ChiroFusion are common alternatives for ChiroTouch.

The most common users of ChiroTouch are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(10)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have reported outstanding results with CT ProBill, as it has significantly increased their clinic's collection rate. They praise the software for its thorough analysis, clear explanations, and availability of support, which has led to improved financial performance for clinics. Additionally, outsourcing billing to CTProbill has allowed users to spend more time with their patients. The software has also been effective in helping with Medicare Attestation and simplifying charting and coding. Users find the scheduling feature simple and efficient, and appreciate features like tracking visits, appointment reminders, and electronic billing. ChiroTouch has streamlined processes, improved profits, and simplified appointment scheduling, billing, collections, and office management for users. It serves as a centralized solution for patient information, billing, and doctor's notes. Despite some challenges with learning and support, the software is considered better than previous options used by users. Overall, users find value in the comprehensive package offered by ChiroTouch and appreciate the company's continuous addition of new features to the software.

User-Friendly Interface: Users have consistently praised ChiroTouch for its user-friendly interface, with many stating that it is easy to navigate and understand. The intuitive design of the software makes tasks simple to complete, allowing users to quickly and efficiently manage their practice. Several reviewers have specifically mentioned how the user-friendly interface has improved their productivity and made their daily workflow more seamless.

Customizable Macros: Many users appreciate ChiroTouch's ability to customize macros according to their specific needs. This feature allows them to personalize the software and streamline repetitive tasks, saving time and effort. By creating custom macros, users can automate common actions and create shortcuts for frequently used functions, enhancing efficiency in their practice management processes.

Comprehensive Integration: The all-in-one nature of ChiroTouch is highly valued by users who mention how it integrates various functions such as patient records, SOAP notes, accounting, billing, and credit card payments. This comprehensive integration eliminates the need for multiple separate systems or manual data entry across different platforms. Reviewers have expressed how this integrated approach simplifies their workflow and improves overall organization in managing different aspects of their practice.

Pressured Contracts: Many users have expressed feeling pressured into signing a contract without having the opportunity to try out the software first. This has led to dissatisfaction and potential regrets among these individuals, as they were unable to make an informed decision before committing.

Difficult Customer Support: Numerous reviewers have mentioned experiencing difficulties when attempting to cancel contracts or receive responses from customer support. These challenges in communication and resolution have resulted in frustration and unresolved issues for these users, who have found it challenging to obtain the necessary assistance from customer support.

Disastrous Implementation Process: Users have shared negative experiences with the implementation and training process, describing it as disastrous and incomplete. This can lead to significant obstacles in learning how to navigate the software properly, resulting in difficulties meeting practice needs. The lack of comprehensive training during implementation has caused unnecessary stress and hindered user adoption.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Kristi Saxon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ChiroTouch throughout the whole office from check-in, office visits notes, check out, and billing. It is a one-stop-shop and offers several additional services that will integrate that we use. ex: appointment reminders, emails, scheduling
  • Extensive training was offered when we switched to ChiroTouch.
  • Customer service is excellent and I personally love utilizing the chat feature when I have a question or need someone to walk me through something.
  • The billing feature is very easy to use and helps to maintain excellent insurance collections.
  • Our doctor has a couple of areas he would like to improve in the Note section of the all-in-1 provider section for personal injury patients.
ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
  • ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
  • ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
  • We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
With the intense instruction from ChiroTouch team and easy contact with customer service, I would say that ChiroTouch is the easiest software we have ever used in this office. I can not speak highly enough about the customer service and training staff at ChiroTouch.
A+ Customer Support in all areas of ChiroTouch!
4
The front desk, Chiro assistant, office manager, and the doctor all use the ChiroTouch software.
1
I personally and the go to person if there are any issues with computers or software in the office. I then contact who I need to to help me fix any problems that arise.
  • Check-in
  • Appointment reminders, emails, retention
  • Treatment notes
  • Billing
  • Insurance claims
  • Appointment Reminders
  • Birthday Texts
  • Email or Text Blasts
  • Retention
ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly.
Yes
ChiroTouch replaced SmartCloud in our office. SmartCloud was bought out by ChiroTouch and they eventually phased their software out.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Existing Relationship with the Vendor
I would still use ChiroTouch.
No
No
Anytime there is an issue, which is always been with one of our computers, the customer service department fixes it within minutes. They are always kind, courteous and make me feel my concern is their concern. I always get a call or an email asking me if things are better within a day or two. I particularly like the chat feature and their ability to remote connect and take care of any issue for me.
  • Billing
  • Check-In and Check-Out
  • Appointment Reminders
Return to navigation