Overview
What is Chorus by ZoomInfo?
Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.
Chorus by ZoomInfo and its wonderful insights
Chorus by ZoomInfo 10 Point Meeting Summary is great
Great for subject matter experts
Works well, and is improving
Solid for Call Coaching & Product Feedback solution
Why wouldn't you use Chorus??
A sales tool to help improve employee conversations
Thank you for Chorus
We …
Chorus by Zoom is accurate and saves time
Good basic tool for meeting capture.
Chorus: Must have for a growing sales team
Great Recording Device and Note Taker
How Chorus by ZoomInfo Differs From Its Competitors
Advanced Features
Tech Stack
Innovative Uses
Support & Onboarding
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Use Cases
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Allows us to share recordings with clients for future use and extended trainings
Amazing for Onboarding tour new hires and for our clients …
Innovative Uses
AMAZING and so easy. What a time saver
Advanced Features
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Support & Onboarding
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Our Account Executives can go back and listen to the development teams calls to gage the customers interest based on inflection and what is …
Support & Onboarding
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Support & Onboarding
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View notifications when people watch the recording.
Note taking.
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- Playlists for onboarding
- Scorecards for AE & CSM call reviews
- Customer moments for across the org
Tech Stack
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Support & Onboarding
- ZoomInfo is one of the worst organized companies on earth.
Advanced Features
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Support & Onboarding
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Video Reviews
2 videos
Pricing
What is Chorus by ZoomInfo?
Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Chorus by ZoomInfo?
Chorus by ZoomInfo Features
- Supported: Call Processing, Transcript & Recording
- Supported: Deal Inspection
- Supported: Meeting Experience through Meeting Briefs, Meeting Summaries, Trackers
Chorus by ZoomInfo Screenshots
Chorus by ZoomInfo Videos
Chorus by ZoomInfo Integrations
- Zoom
- Webex Calling
- GoTo Meeting
- Join.me (discontinued)
- ClearSlide
- BlueJeans Meetings (discontinued)
- RingEX
- ConnectAndSell
- Salesloft
- Talkdesk
- Outreach
- Slack
- Five9
- Skype for Business, now part of Microsoft Teams
- HubSpot CRM
- Google Calendar
- Natterbox
- Dialpad Ai Meetings
- Salesforce Sales Cloud
- InsideSales Playbooks
- Koncert
- Truly
- Meet
- Outlook
- Gmail
Chorus by ZoomInfo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Anywhere |
Supported Languages | English |
Chorus by ZoomInfo Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(411)Attribute Ratings
Reviews
(1-3 of 3)Robert Peterson III - Chorus Review
- Call Review
- Coaching & Skill Development
- New Hire Onboarding
The goal is to help leverage chorus in a way that allows us to accelerate call coaching and how reps handle objections, BANT, and diagnosing use cases. One thing we typically struggled with is finding pain on calls, which Chorus will help alleviate.
- Analytics are awesome!
- Call scripts seem pretty accurate when quickly sifting through a call
- UI could use a little more flexibility and ease of use
- Increase in 27% more qualified opportunities at the SDR level since we started using Chorus.
Our core function is to create pipeline for account executives to close. We have three segments:
Small Business
Mid Market
Enterprise
We also have our sales enablement team take on admin privileges while learning tools like Chorus so that knowledge can be passed down to new hires that join our sales organization.
- Call coaching
- Analytics on how we handle competitor conversations
- Diagnosing pain and delivering value
- Depends on the product roadmap for Chorus
- I'd like to see live functionality that we can take advantage of while on a call
The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term.
- Implementation support
We want to make sure Chorus is flexible to our business model, and things that are important to our sales team. Having flexible software makes it easier to have a long-term relationship.
- Don't know
- The analytics are my favorite part by far
- Scorecard functionality is also very useful
- The UI feels somewhat outdated and not as intuitive as I'd like
- Call Review
- Coaching & Skill Development
- Very good at quickly traversing a call, both speed and with who is speaking.
- Always on, no need to remember to add Chorus.
- Great to see who was on the call, helps with finding the right call.
- Biggest challenge - sorting & searching through the volumes of data recorded.
- Better organization of what I am saving.. for future use.
- Team organization.
- My new SCs have a place to go to get up to speak more quickly.
- Passing on information to Services, as we hand off closed opportunities.
- Improvement of my current team on call performance.
- Reviewing past call that you were not part of, but need the information first hand.
- Shadowing and training for new employees.
- Training for existing employees, to improve how they conduct calls.
- Great to share snippets on past customer calls.
- Capture customer requests
- Don't know
- Over all UI was easy to use.
- Sign up was simple for us.
- Training was quick.
- Sometimes difficult to find and create play lists.
- Transcription has been the most accurate solution I have used.
- Commenting is easy on calls.
- Automated categorization of calls and content is great.
- No delays with the recorder joining calls and the speed of upload and transcription are fantastic.
- Like the way the users/listeners system is set up, makes it cost effective as the organization scales.
- The search function is quick and allows me to find the key areas in no time at all!
- Non-English speakers but that is a hard one!
- I'd love to see a little more focus on the outward facing applications (i.e. how the call can be used, dissected and shared to prospects). Right now this is possible but I'd love to be able to differentiate between internal notes and external notes I want the customer to see.
- Live notetaker or connection with zoom so I can signpost notes in real time.
- Increased call effectiveness.
- Less human capital invested in delivering and administering training.
- Hubspot CRM