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Score 8.8 out of 100
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Chorus' Call Recording Allows Call Playback In Order to Help Hold Employees Accountable: User Review
User Review: Call Recording Through Chorus Works As A Key Tool In Content Recall & Employee Coaching
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What is, from ZoomInfo, is a platform for generating actionable call notes and insights into sales conversation for optimization and sales enablement or training purposes harnessing AI.

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  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

MongoDB Uses Chorus to Ramp New Reps Faster and Coach Their Team to Success
Zoom Uses Chorus to Fuel Growth Through Continuous Improvement
02:44 uses Chorus to Improve Sales Productivity
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Features Scorecard

No scorecards have been submitted for this product yet..
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Product Details

What is

Chorus is a Conversation Intelligence solution and part of ZoomInfo’s (NASDAQ: ZI) go-to-market software, data, and intelligence, boasting more than 20,000 companies worldwide as users. Founded in 2015, Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights aim to provide the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice of the customer across the entire organization. The vendor states customers like Zoom, Mavenlink, Qualtrics, Adobe, TripActions, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-100%. Chorus has offices in San Francisco, Tel Aviv, Boston, Toronto, and Salt Lake City. Features

  • Supported: Records, transcribes, and analyzes virtual meetings and direct dials
  • Supported: In-depth analytics on conversation trends that show you what works (or doesn't)
  • Supported: Coach reps using Coaching Initiatives tied to custom scorecards, self-coaching metrics, and manager recommendations
  • Supported: Leverage features like AI-curated playlists, commenting, sharing to improve learning and collaboration on deals
  • Supported: Review deals and forecast based on conversation trends and risks surfaced from call content
  • Supported: Get the mobile app to keep things moving on the go Screenshots

Screenshot of Talk Track Analytics - Compare top reps with others or closed-won deals with closed-lost dealsScreenshot of Score a call and leave personalized comments for coaching repsScreenshot of Gain deep insights into call activity, conversation or sales skills, market intelligence and more.Screenshot of Your call recording view contains actionable conversation metrics and deal context for better meeting prep and call follow-ups.Screenshot of We make sharing calls (or call snippets) a snap.Screenshot of Deal Hub provides unparalleled visibility int your deals. Videos

Learn how MongoDB has cut ramp time by as much as 50% and accelerated deal cycles using Chorus.
Zoom uses Chorus to onboard new reps and coach the entire team as they scale their business.
Learn how accelerated their onboarding process for reps (including remote hires), uncovered insights that drove better performance from all team members, and created greater cross-functional alignment. To learn more about, visit: Downloadables Integrations Competitors Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAnywhere
Supported LanguagesEnglish

Frequently Asked Questions, from ZoomInfo, is a platform for generating actionable call notes and insights into sales conversation for optimization and sales enablement or training purposes harnessing AI.

Gong, Salesloft, and ExecVision are common alternatives for

Reviewers rate Usability highest, with a score of 9.

The most common users of are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.
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  • It is very easy to dictate calls after you have been on them. makes it very easy to visually review what was said in calls.
  • The function of attributing the percentage of speaking time to each speaker is very helpful to see who was the dominant person driving the conversation. It helps to identify key people to reach out to and follow up with calls.
  • makes it very easy to have an interview process. The review after the initial interview process with is very simple with great dictation and a clear visual of speaking times. It also has a seamless integration process you can feel confident with.
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