Overview
What is Chorus by ZoomInfo?
Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.
Chorus by ZoomInfo 10 Point Meeting Summary is great
Great for subject matter experts
Works well, and is improving
Solid for Call Coaching & Product Feedback solution
Why wouldn't you use Chorus??
A sales tool to help improve employee conversations
Thank you for Chorus
We …
Chorus by Zoom is accurate and saves time
Good basic tool for meeting capture.
Chorus: Must have for a growing sales team
Great Recording Device and Note Taker
How Chorus by ZoomInfo Differs From Its Competitors
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Support & Onboarding
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Allows us to share recordings with clients for future use and extended trainings
Amazing for Onboarding tour new hires and for our clients …
Innovative Uses
AMAZING and so easy. What a time saver
Advanced Features
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Support & Onboarding
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Our Account Executives can go back and listen to the development teams calls to gage the customers interest based on inflection and what is …
Support & Onboarding
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Support & Onboarding
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View notifications when people watch the recording.
Note taking.
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- Playlists for onboarding
- Scorecards for AE & CSM call reviews
- Customer moments for across the org
Tech Stack
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Support & Onboarding
- ZoomInfo is one of the worst organized companies on earth.
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Video Reviews
2 videos
Pricing
What is Chorus by ZoomInfo?
Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
59 people also want pricing
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Chorus by ZoomInfo?
Chorus by ZoomInfo Features
- Supported: Call Processing, Transcript & Recording
- Supported: Deal Inspection
- Supported: Meeting Experience through Meeting Briefs, Meeting Summaries, Trackers
Chorus by ZoomInfo Screenshots
Chorus by ZoomInfo Videos
Chorus by ZoomInfo Integrations
- Zoom
- Webex Calling
- GoTo Meeting
- Join.me (discontinued)
- ClearSlide
- BlueJeans Meetings (discontinued)
- RingEX
- ConnectAndSell
- Salesloft
- Talkdesk
- Outreach
- Slack
- Five9
- Skype for Business, now part of Microsoft Teams
- HubSpot CRM
- Google Calendar
- Natterbox
- Dialpad Ai Meetings
- Salesforce Sales Cloud
- InsideSales Playbooks
- Koncert
- Truly
- Meet
- Outlook
- Gmail
Chorus by ZoomInfo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Anywhere |
Supported Languages | English |
Chorus by ZoomInfo Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(410)Attribute Ratings
Reviews
(1-25 of 258)Chorus by ZoomInfo and its wonderful insights
- Great coaching
- Less time wasted in typing notes in CRM after meetings
- More engaging conversations as I'm not tied up writing notes
Chorus by ZoomInfo 10 Point Meeting Summary is great
- Reduced ramp time for new reps
- Where reps need to reduce talk time on calls
- Quantifiable coaching results
Great for subject matter experts
- Reduced time sharing insights from sales to my department
- More consolidation of institutional knowledge
- Improving my understanding of the industry landscape
Works well, and is improving
- More targeted outreach: we don't need to send out plain, boring, generic follow up emails anymore. We can use Chorus to better follow up after meetings making this process more streamlined and effective.
- Fewer non essential meetings: We have a record of all our Chorus meetings, which we can look over to determine if another meeting is necessary or if we have exhausted the target.
- Review purposes: Since our Chorus meetings are archived, we can review key points from previous meetings before any subsequent meetings with those same people. We meet with a lot of folks, so this is helpful to keep track of all the key players.
Solid for Call Coaching & Product Feedback solution
- Reduced ramp time for AEs
- Better quality of conversation in the sales motion
- Better coaching results
Why wouldn't you use Chorus??
- Allows for our teams not able to attend, watch recordings later
A sales tool to help improve employee conversations
- Reduced ramp time
- Increased rep awareness
Thank you for Chorus
- It helps new reps get the flow of conversations
- Helps improve positive feedback from managers
- Shows how your current system is working in comparison to what is being taught
Chorus by Zoom is accurate and saves time
- Saves a lot of time
- Very accurate
Good basic tool for meeting capture.
- Improved coaching outcomes.
- Increased forecasting confidence.
- Decreased POC time.
Chorus: Must have for a growing sales team
- increased rep bandwidth
- continuous learning
- teams can collaborate together to pick up best ways to pitch
Great Recording Device and Note Taker
- Improved Win Rates
Great tool!
- Reduced ramp time for new hires
- Handoffs to team members
- Helps improve client interaction
Chorus.ai is Awesome!
- It reduces he said she said scenarios
- Holds the customer or the sales rep accountable for discussions on the call
- Great hand off review for the next department to onboard the client
Focus on the conversation at hand - not on taking notes
- Reduced ramp time for new reps
- Quantifiable coaching results
- Improved documentation across all tools
Poor speech-to-text, cluttered content, difficult to search
- Potentially some gain in ROI in ramp up time for new employees, currently we have good staff retention, but if this changes maybe this will be of use.
- Reducing cost on training for sales persons.
- As a salesperson Chorus.ai help me to better my sales performance and accuracy on proposals I send based on everything the customer has mentioned during the calls. It's hard to quantify, but it definitely adds on the closing rate percentage.
- Increased visibility into churn + new deals
- Decrease time to ramp (speed up ROI)
- Better understanding of customer (increase retention)
Why you need Chorus.ai!
- Better understanding of the potential clients needs
- Great listening tool
- Great to share with other stakeholders within the company that play a part in the process
Chorus.ai - valuable for employees and managers
- Increased win rates
- Increase in performance specific to metrics recorded by Chorus.
- Coaching results that are easy to understand and actionable.
- Reduced handoff time between Sales and Account Managers.
- Reduced time explaining client issues to internal teams- can easily send the Chorus recording.
- When people leave our company, it is nice having Chorus.ai to help fill us in on gaps around accounts.
Chorus has Increased Collab on our Sales Team!
- Coaching Results
- Increased collaboration amongst teams
- Sharing recordings with perspective clients
- Reduced ramp time for new sales associates and pre-sales team members.
- Library of recording to review.
Helpful Training Tool
- Data kept by Houzz
I love Chorus, happy to have it again
- Reduced Ramp time
- Quicker time to competence
- Specific coaching and feedback