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Chorus by ZoomInfo

Chorus by ZoomInfo

Overview

What is Chorus by ZoomInfo?

Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

2 videos

Chorus' Call Recording Allows Call Playback In Order to Help Hold Employees Accountable: User Review
03:02
User Review: Call Recording Through Chorus Works As A Key Tool In Content Recall & Employee Coaching
02:06
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Pricing

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What is Chorus by ZoomInfo?

Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI. The platform is designed to foster richer, AI-powered, and contextual interactions, offering businesses unparalleled speed and scale in their communications.

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Product Details

What is Chorus by ZoomInfo?

Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, helping sales teams to hit their number.

Chorus by ZoomInfo Features

  • Supported: Call Processing, Transcript & Recording
  • Supported: Deal Inspection
  • Supported: Meeting Experience through Meeting Briefs, Meeting Summaries, Trackers

Chorus by ZoomInfo Screenshots

Screenshot of Deal and Account VisibilityScreenshot of Post-Meeting BriefScreenshot of Team Analytics

Chorus by ZoomInfo Videos

How MongoDB has cut ramp time and accelerated deal cycles using Chorus.
Chorus.ai can identify any deals that are at-risk in a sales pipeline.
In a few keystrokes, Chorus can be used to filter through conversations and pinpoint relevant information.
With the Chorus.ai by ZoomInfo mobile app, calls can be accessed on the go.
How Chorus Helps to Reduce New Hires Ramp Time

Chorus by ZoomInfo Competitors

Chorus by ZoomInfo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAnywhere
Supported LanguagesEnglish

Chorus by ZoomInfo Downloadables

Frequently Asked Questions

Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.

Gong, Outreach, and Salesloft are common alternatives for Chorus by ZoomInfo.

Reviewers rate Call Recording Playback highest, with a score of 9.5.

The most common users of Chorus by ZoomInfo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(415)

Attribute Ratings

Reviews

(1-25 of 260)
Companies can't remove reviews or game the system. Here's why
Philip Wildstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reduced time spent entering notes into CRM allows sales team to prospect more
  • Chorus by ZoomInfo sends updates on pending deals in pipeline that includes reminders of next steps to take to move each deal forward
  • Points out where coaching is needed for each sales rep
Ashley Linn | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • More targeted outreach: we don't need to send out plain, boring, generic follow up emails anymore. We can use Chorus to better follow up after meetings making this process more streamlined and effective.
  • Fewer non essential meetings: We have a record of all our Chorus meetings, which we can look over to determine if another meeting is necessary or if we have exhausted the target.
  • Review purposes: Since our Chorus meetings are archived, we can review key points from previous meetings before any subsequent meetings with those same people. We meet with a lot of folks, so this is helpful to keep track of all the key players.
Thiago Ló | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reducing cost on training for sales persons.
  • As a salesperson Chorus.ai help me to better my sales performance and accuracy on proposals I send based on everything the customer has mentioned during the calls. It's hard to quantify, but it definitely adds on the closing rate percentage.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reduced handoff time between Sales and Account Managers.
  • Reduced time explaining client issues to internal teams- can easily send the Chorus recording.
  • When people leave our company, it is nice having Chorus.ai to help fill us in on gaps around accounts.
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