TrustRadius
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.https://dudodiprj2sv7.cloudfront.net/product-logos/AN/7W/AOQAZEXD21JU.pngGoogleChrome Remote Desktops reduces costs!2018-11-09T17:20:25.271ZWe use Chrome Remote Desktop to access computers out in the field or back at the office when out in the field for troubleshooting and technical support. We have also been know to use it to demonstrate or present to clients.,Installing software for non-techies out in the field.
Remote access of files on the host.
Demonstrations for remote users.,Sometimes crashes.
Has limited ability at times.
Must have Chrome to work.,7,Has made things much easier with field operations.
Reduced cost of remote access of field employees computers.
Works with our G suite of products in a seamless manner.,Join.meBrock BruceThe Handy Remote Desktop Software2018-08-08T20:04:17.784ZThis is being used by the IT department to aid in remote desktop support and to check in on the occasional computer that has monitors for us. It really helps us when we need to assist someone that is at a remote site and we only need to hop on real quick to get a quick peek at their issue and resolve it as soon as possible.,Quick install
Fast connection after install
It can be used on many computers
Helpful for remote connections,If you are not an admin user, it freezes up and does not allow you to see anything
Sometimes it does randomly crash, and I don't know why,10,It has completely aided in remotely assisting users in our company
Small install and huge help when assisting
This has increased our response time,TeamViewer,TimeClock Plus, Quick BaseJesus MataClean, lightweight, FREE remote desktop program for multiple platforms2018-03-01T15:21:16.054ZWe use Chrome Remote Desktop to access data and analysis servers from offsite. We've also used it in the Linguistics Lab to remotely access a computer with SuperLab from outside the experimentation booth where we have respondents.,Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
The mobile app is also really really well done.,This program is NOT easy for end-users to set up on their own.
The PIN requirement is secure (which is nice), but it'd be nice to have the option to have an alphanumeric password or something.,9,Chrome Remote Desktop is a great on-the-fly tool for multi-platform applications and has allowed us to easily access various systems remotely where we might otherwise have had to use several different programs per platform.
One negative side has been that the setup is just not user-friendly and we've had to help less tech-savvy individuals set this up nearly every time.,TeamViewerHo'omana Nathan HortonChrome Remote Desktop - Get the most from your Chromebooks2018-04-13T19:57:16.884ZChrome Remote Desktop is one of the solutions we offer for connecting to workstations from our new chomebooks. If it ends up working out, we could potentially replace a large portion of our laptop fleet with cheaper chromebooks. We've found a large number of users only use thier laptops to remote into their desktops.,Setup is simple. Install the app, log in, choose a pin. You're good to go.
Performance is fast. I can even stream games fairly well.
The connections have been pretty stable. No serious issues.,The session can be seen on the screen of the workstation. Could be a privacy issue. It DOESN'T work like traditional RDP, much closer to a screen sharing support session.
There is no built in File Transfer. Its not a deal breaker, but definitely an annoyance.,8,Its helped us explore options for changing over expensive laptops to inexpensive Chromebooks.,Chrome RDP and Citrix,Citrix NetScaler, OnBase by Hyland, Azure Multi-Factor Authentication,5,,Remote access,If Chromebooks can have stable and reliable remote program, we can replace a large portion of our laptop fleet with them,7,No,Price
Product Features
Product Usability
Vendor Reputation,We're still evaluating. Its a free product with no commitment. Its simple to switch.,Implemented in-house,No,Change management was minimal,People forgetting their PIN,10,10,No,We've never need Good Support for this. Can't beat that.,Connecting is one click after initial setup, works well
I like the pin system for connecting from new devices,no file transfer is a killer,Yes, but I don't use it,7Verified UserGoogle Chrome - Free, if you can handle it.2017-07-28T17:04:00.403ZI use Chrome Desktop to access my computers at home from work.,Easy Setup
Connected to your Google account
Provide remote support to others
Encrypted Sessions
Mac Supported,Relies on Google Account
Management of several computers can be kludgy
If software becomes out of date, confusing how to update.,9,Since Chrome Remote Desktop is Free, no negative ROI other than sometimes frustrating interface from Mobile.
For bigger businesses, look elsewhere such as Bomgar.
For personal, Chrome Remote Desktop will fit the bill, since it is free.,Bomgar Remote Support Software and LogMeIn Pro,Bomgar Remote Support Software, Microsoft Azure, Windows ServerDustin Blad
Unspecified
Chrome Remote Desktop
69 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
