Chrome Remote Desktop Reviews

97 Ratings
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Score 8.7 out of 100

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Reviews (1-8 of 8)

Anonymous | TrustRadius Reviewer
March 12, 2020

Excellent free option, but you'll get more with a paid subscription.

Score 10 out of 10
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Support Rating

1
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
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Allen Shapiro | TrustRadius Reviewer
November 07, 2019

Chrome Remote Desktop enables you to view all your PCs at once

Score 10 out of 10
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Support Rating

8
While I haven't needed to contact Chrome Remote Desktop directly, I have googled the internet to find out how to perform certain tasks on Chrome Remote Desktop and easily found the info I was searching for as Chrome Remote Desktop is a very popular program used by many people and there is plenty of information out there.
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Maurice Samuels | TrustRadius Reviewer
November 06, 2019

Chrome Remote Desktop is better than most

Score 7 out of 10
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Support Rating

5
Support is just using Google to find solutions. No official documentation has been provided. A lot of trail and error and retries before success which can be frustrating. Fortunately, there is a large user base so finding solutions online from other end users is helpful. Hopefully, future releases will be better supported by real-time assistance.
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Anonymous | TrustRadius Reviewer
September 27, 2019

A remote desktop solution that is easy to use, and very cost effective

Score 10 out of 10
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Support Rating

10
I think Google has put together some very good, and brief, documentation on their website, for anyone wanting to read more about utilizing some of the other features of Chrome Remote Desktop. I'm not sure if Google offers any kind of web/email/phone support for this product, but I would honestly say, they have enough instructions/documentation on their website that anyone can use to hit the ground running with using Chrome Remote Desktop.
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Feature Scorecard Summary

Screen sharing (15)
9.1
File transfer (8)
7.6
Instant message (4)
8.0
Secure remote access with Smart Card authentication (3)
8.7
Access to sleeping/powered-off computers (7)
8.0
Over-the-Internet remote session (16)
8.7
Initiate remote control from mobile (15)
8.6
Remote management of servers & workstations (15)
7.0
Remote Active Directory® management (4)
8.9
Centralized management dashboard (8)
7.8
Session record (5)
7.5
Annotations (4)
7.8
Monitoring and Alerts (4)
9.0
Multi-platform remote control (11)
8.4

About Chrome Remote Desktop

Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.
Categories:  Remote Desktop

Chrome Remote Desktop Technical Details

Operating Systems: Unspecified
Mobile Application:No