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Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.https://dudodiprj2sv7.cloudfront.net/product-logos/HI/CK/6SH7VNSMA8LM.pngPowerful Tool, Cumbersome NavigationChrome River is used by the entire company at all levels. All outside expenses from across the country were to be saved and uploaded so that one it was easier to reconcile in one central location. Each department is able to have their own coding so that the proper P&L is attached.,Provides an abundance of categories to expense within. Seamless interaction with corporate card. Within a week all of you expenses will show up in the program to be categorized.,Receipts have to be PDF formatted. This can make uploading a longer process than needed at times. Lack of phone app to track on the go. I believe I've seen that there is an app available now, but it never worked with my company. This meant having to save all receipts and take time to sit and expense a full trip after the fact instead of being able to do it as you go. The user interface can be difficult to navigate the first few times. It takes some time to get used to starting a trip, starting an expense report, editing either of those, and submitting one.,5,It has made spending at the individual level more transparent. Putting the onus on the individuals to submit and manage their expenses has helped shed light on spending versus just giving a company card. The ability to separate out meal types has made it easier to stay within the company limits for each meal. It's easier to see where overspending may have occurred and the ability to pull it back in. There is usually a constant grumble about having to sit and submit expenses. The system can take a bit to get used to navigating, and it can be a little cumbersome if you do have to itemize each receipt from a trip, especially one lasting 4+ days.,BoxAll digital expense reporting - good for environment, time consuming for userChrome River EXPENSE is my entire organization's new expense management platform. It's incorporated directly through our intranet and can only be accessed that way - no bookmarks allowed. Receipts can be scanned and emailed, or simply forwarded if they are digital to begin with, to the platform. There was plenty of training leading up to the switch to Chrome River.,Digital receipts are frequently issued, so simply forwarding them to the platform saves so many trees! And time! Online cash expense form is much faster and easier than previous hard-copy system my organization used. System remembers names, places, etc.,Not very intuitive - takes a lot of time to get used to it. Requires a lot of information for certain expenses, like hotels, airfare and business meals. Can't be bookmarked on my bookmarks bar, has to be access through a link buried deep in my organization's intranet site.,6,Speeds up expense report approval process Slows down the individual user because much more work/time is required Helps the environment by being all-digital,Center Suite,GoToMeeting, OneDrive, Blackboard,1200Expense Management for the Modern AgeChrome River Expense is being used firm-wide as a complete replacement to an old in-house developed solution that was based off of an MS Access database. Expense has allowed our firm to speed up processing of expense reports, better track how we spend and more accurately and efficiently get expenses charged to clients, as applicable. The integration with our accounting database is nearly seamless which has all but erased the need to rekey anything.,Snap and send (via email) receipt functionality. Integration with accounting system, including image integration. Firm compliance rules and approval routing.,Clunky ad hoc reporting, a more robust and faster reporting tool would be nice. Phone app is not very useful, use the snap and send (via email) function instead.,10,Our firm was able to reassign the equivalent of 1.5 FTE, allowing us to have a ROI of less than a year. As our firm grows, our AP team doesn't have to because Chrome River is scalable and increased usage can easily be absorbed by existing staff.,,UltiPro,700,5,Streamline Expense Management Back up is attached and retained forever within Chrome River Integration with main accounting database systems,Using rules and compliance messages to alert users when they are over budget on certain expenses.,Using pre-approvals for large expenditures Firm credit card expense integration,10Big Fan of Chrome River - Home RunWe are currently using Chrome River to process expense reports, company credit card transactions and vendor bills. We are a 100% fully distributed company, meaning all our employees work remotely so this platform was key in giving structure and workflow to this process.,Workflow is very beneficial being 100% remote. We can see where things are hung up or re-route easily if someone is out or we need additional approval due to type or amount of purchase. We recently implemented the pre-approval module which has significantly helped us manage our expenses and cash flow. Having all our receipts and reports in one place makes it very easy to locate specific expenses or purchases.,It would be better if there was some kind of notification to admin/finance when a company-paid expense was sitting on someone's dashboard for more than 30 days. Being able to see unsubmitted/draft bills and expense reports on a dashboard rather than running analytical reports would be helpful.,10,Positive impact on cash flow because I can better manage expenses with the pre-approval module and I can better manage when cash is going out.,Expensify,QuickBooks Enterprise Solutions, QuickBooks OnlineToyota uses Chrome River for expense reportingToyota Motor Sales, USA, and Toyota Motor North America needed a new expense reporting solution to replace the aging IBM ERS application. We selected Chrome River as our expense reporting solution for all Toyota companies in the US. We combined one expense reporting application and one travel expense policy for all users to simplify the reimbursement process.,Very user-friendly interface Easy configuration Very experienced implementation team that knew our previous system,Listing out the general ledger account being charged for a specific expense,10,Toyota was able to launch the Chrome River application to our users on time and under budget.,,Coupa
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Chrome River EXPENSE
13 Ratings
Score 7.2 out of 101
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Chrome River EXPENSE Reviews

Chrome River EXPENSE
13 Ratings
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Score 7.2 out of 101
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Zach Wasson profile photo
October 16, 2018

Chrome River EXPENSE Review: "Powerful Tool, Cumbersome Navigation"

Score 5 out of 10
Vetted Review
Verified User
Review Source
Chrome River is used by the entire company at all levels. All outside expenses from across the country were to be saved and uploaded so that one it was easier to reconcile in one central location. Each department is able to have their own coding so that the proper P&L is attached.
  • Provides an abundance of categories to expense within.
  • Seamless interaction with corporate card. Within a week all of you expenses will show up in the program to be categorized.
  • Receipts have to be PDF formatted. This can make uploading a longer process than needed at times.
  • Lack of phone app to track on the go. I believe I've seen that there is an app available now, but it never worked with my company. This meant having to save all receipts and take time to sit and expense a full trip after the fact instead of being able to do it as you go.
  • The user interface can be difficult to navigate the first few times. It takes some time to get used to starting a trip, starting an expense report, editing either of those, and submitting one.
One of the benefits of Chrome River is that I rarely noticed down time or error. The system seemed robust enough to handle 100's of users and do so with minimal down time.

I don't think it's as feature rich as it could be, but that also could just be the level that my company was paying for at the time.
Read Zach Wasson's full review
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April 26, 2018

Chrome River EXPENSE Review: "All digital expense reporting - good for environment, time consuming for user"

Score 6 out of 10
Vetted Review
Verified User
Review Source
Chrome River EXPENSE is my entire organization's new expense management platform. It's incorporated directly through our intranet and can only be accessed that way - no bookmarks allowed. Receipts can be scanned and emailed, or simply forwarded if they are digital to begin with, to the platform. There was plenty of training leading up to the switch to Chrome River.
  • Digital receipts are frequently issued, so simply forwarding them to the platform saves so many trees! And time!
  • Online cash expense form is much faster and easier than previous hard-copy system my organization used.
  • System remembers names, places, etc.
  • Not very intuitive - takes a lot of time to get used to it.
  • Requires a lot of information for certain expenses, like hotels, airfare and business meals.
  • Can't be bookmarked on my bookmarks bar, has to be access through a link buried deep in my organization's intranet site.
Works well at keeping e-receipts organized, since they can just be forwarded to the platform rather than printed out - especially helpful for airfare, purchases made thru the Square app, Uber/Lyfts, hotel reservations, etc. Really frustrating to break down a hotel stay - requires splitting types of charges (parking, meals charged to room, actual lodgings, etc). Takes much more time on my end than the old system.
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Jesse Rudolph profile photo
February 21, 2017

Chrome River EXPENSE Review: "Expense Management for the Modern Age"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Chrome River Expense is being used firm-wide as a complete replacement to an old in-house developed solution that was based off of an MS Access database. Expense has allowed our firm to speed up processing of expense reports, better track how we spend and more accurately and efficiently get expenses charged to clients, as applicable. The integration with our accounting database is nearly seamless which has all but erased the need to rekey anything.
  • Snap and send (via email) receipt functionality.
  • Integration with accounting system, including image integration.
  • Firm compliance rules and approval routing.
  • Clunky ad hoc reporting, a more robust and faster reporting tool would be nice.
  • Phone app is not very useful, use the snap and send (via email) function instead.

Chrome River Expense is built with the modern business traveler in mind. Having the ability to snap and send images of receipts while on the road is incredibly useful, especially for those that have an assistant who can then start building an expense report before you return to the office to grant a final approval.

The robust rules engine allows for everything from simple to multilayered approval routing which can allow all required individuals to review staff expenses and the fact that it can be tracked by the end user help reduce extra calls to Accounting asking where something is or when it will be paid.

The biggest downside is that for firms going from having nothing to having such a robust system (even though the system is fairly intuitive) training and handholding for the first 6 months is a must for most staff.

Read Jesse Rudolph's full review
Dorothy Kolb profile photo
March 06, 2017

Chrome River EXPENSE Review: "Big Fan of Chrome River - Home Run"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently using Chrome River to process expense reports, company credit card transactions and vendor bills. We are a 100% fully distributed company, meaning all our employees work remotely so this platform was key in giving structure and workflow to this process.
  • Workflow is very beneficial being 100% remote. We can see where things are hung up or re-route easily if someone is out or we need additional approval due to type or amount of purchase.
  • We recently implemented the pre-approval module which has significantly helped us manage our expenses and cash flow.
  • Having all our receipts and reports in one place makes it very easy to locate specific expenses or purchases.
  • It would be better if there was some kind of notification to admin/finance when a company-paid expense was sitting on someone's dashboard for more than 30 days.
  • Being able to see unsubmitted/draft bills and expense reports on a dashboard rather than running analytical reports would be helpful.
Very well suited for distributed companies. Well-suited for companies that have a lot of individual expenses and bills as well as multiple layers of approvals because it's straightforward to locate where something is in the workflow process.
Read Dorothy Kolb's full review
Warren Keckeisen profile photo
February 28, 2017

Chrome River EXPENSE Review: "Toyota uses Chrome River for expense reporting"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Toyota Motor Sales, USA, and Toyota Motor North America needed a new expense reporting solution to replace the aging IBM ERS application. We selected Chrome River as our expense reporting solution for all Toyota companies in the US. We combined one expense reporting application and one travel expense policy for all users to simplify the reimbursement process.
  • Very user-friendly interface
  • Easy configuration
  • Very experienced implementation team that knew our previous system
  • Listing out the general ledger account being charged for a specific expense
Chrome River is well suited to tailoring our specific needs for receipt requirements, approval levels, and auditing exceptions.
Read Warren Keckeisen's full review
Thomas A. Steele profile photo
February 17, 2017

Chrome River EXPENSE Review: "Manage your expenses so they don't manage you"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Chrome River Expense is being used by the entire firm to record expenses incurred in by attorneys and staff. CR Expense allows us to record expense reports, transmit receipts, get reports. It's not perfect, but it is easy to use, web-based, and ties in well with our accounting systems.
  • Expense categories are flexible and easy for users to select without needing GL numbers
  • Receipts can be transmitted with the report by scanning to the desktop
  • Receipts can be attached to a report via email. That's great for busy attorneys on the road
  • Reporting capabilities are really good and flexible.
  • Getting emails that go to only the right people is a problem. Mostly it's all on or all off for message types. There needs to be a way to send email only to certain people and not to others.
Chrome River Expense is really great for people on the road. It allows you to send receipts via email and they can be applied directly to new reports. This means less opportunity to lose receipts while on trips. It's also well-suited for executives and professionals who have assistants who will enter the expenses on their behalf. The ability to proxy is easy to use and easy for administrators to control.
Read Thomas A. Steele's full review
No photo available
February 22, 2017

Chrome River EXPENSE Review: "Chrome River has been one of the best business decisions we've made in a while"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We started using Chrome River over 2 years ago now. It took us about a year to implement it and once it was ready to be launched, we started switching about 20 people per month until about 5 months after we had the entire campus using it. We have over 350 purchasing card holders plus a few people that don't have a p-card but they still use Chrome River for approvals. We used to process expenses with a paper form that took us a long time to receive. Sometimes they would get lost in someone's desk. Also, we had to tape each receipt to an 8 1/2 x 11 sheet so we could scan them.
  • Terminated the use of paper expense reports
  • Receipts can be easily added to expense reports
  • Expense reports are routed to the appropriate approver and our office can track them at any time and also reroute them if a person is out of the office
  • Some receipts get cropped and zoomed in and are hard to see
  • Adhoc functionality is a little slow
  • Some of the emails are not very clear- for example the "Unused Firm Paid Items" users have a hard time figuring out what that means

Chrome River is extremely helpful for those users who are on the road, they can start creating their reports as soon as they can and upload receipts to the receipt gallery to then add them to the reports (it takes 2-3 days for a charge to post in CR).

I cannot think where this is not well suited for. Maybe for people who have a lot of reimbursements? it would be a lot of data entry.

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February 20, 2017

Chrome River EXPENSE Review: "Chrome River Rocks!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are utilizing the application for expense reimbursement items/purchases.
  • Allows for clear allocation of expenses.
  • Allows for easy reporting by GL codes and types.
  • Drastically reduces time and resources needed to manually obtain approvals for reimbursement processes.
  • The IOS app is very lacking, and at times difficult to use.
This application is well suited for any organization with large volumes of expense reimbursement requests, from both local and remote locations.

The application also allows for direct integration with certain credit card providers to allow payments to be made directly to the credit card company, which assists with saving the requester time.
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About Chrome River EXPENSE

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
Categories:  Expense Management

Chrome River EXPENSE Technical Details

Operating Systems: Unspecified
Mobile Application:No