Emburse Chrome River

Emburse Chrome River

Customer Verified
Top Rated
Score 8.8 out of 10
Top Rated
Emburse Chrome River

Overview

What is Emburse Chrome River?

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
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Recent Reviews

Great Software!

10 out of 10
September 13, 2022
Chrome River EXPENSE has made such a difference in how we manager our expense reports. Our employees out in the field are able to timely …
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How Emburse Chrome River Differs From Its Competitors

Configuration

It is not all that easy for Chrome River EXPENSE to set up and configure my organization's specific needs. I feel that it took longer than was necessary to set it up and get every user on boarded and ready to use the platform. There was a lot of training needed and it was not user friendly or …
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Integrations

The ways in which my nonprofit organization has benefitted from Emburse Chrome River has been in our ability to use it to continue to comply with required auditing and regulatory compliances. We are a nonprofit, which means we are audited regularly in order to maintain our tax exempt status, and …
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Configuration

Easy for Reviewers and users alike. we are able to work together to get reports completed quicker and more efficiently with less efforts. The issues that arise from Chrome River are corrected in a timely manner and we do not see often. Routing and delegating employees accounts are a breeze. All …
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Configuration

It has become much easier over time as the functionalities were added in, and now we are able to setup almost all the personalized configurations ourselves without having the Emburse team set them up for us.
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Integrations

It has saved us a lot of time in bringing expenses over from our credit card companies. Even more, we've saved a lot of time with customized exports to be able to easily upload these expenses into our FinancialForce system using an FTP server to export and import the files.
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Configuration

I love how easy it is to update approval routings and how quickly things are send through. The customization is great and they do a great job of keeping up on things AND letting you know about program updates.
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Configuration

It was not the best experience do to the team that worked with my company. Post Go Live was better in achieving the requirements that were needed by my company.
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Configuration

We needed a complicated approval routing that Chrome River did not provide at go-live. Chrome River continues to evolve, and since go-live, has provided additional approval routing options for their customers. We had a great PM who understood our needs and provided recommendations and solutions …
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Integrations

IT resources are minimal. During implementation, we had a dedicated IT resource once we were live we no longer required that resource. When we have needed our local IT support it is because of issues on our ERP platform. We do not dedicate IT resources for Chrome River. We send feeds to Chrome …
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Integrations

Everything input into Chrome River feeds very nicely into our accounting system. Again, it takes some technical resources on the front end, but once it's set up, everything works smoothly. And when we need to make any changes to our feed, we work directly with Chrome River to make those changes …
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Configuration

Pretty easy to make simple changes. Larger changes to getting an external export are much more challenging and we are still working on optimizing this after 2 years.
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Configuration

Chrome River Expense is very easy to set up and configure to our company's needs. We have set up certain blocks for expenses that employees can choose from and we are constantly adding new job phases that they can cost their expenses toward. Chrome River has enabled our company to personalize the …
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Integrations

Our company uses the ERP system Viewpoint, a company of Trimble. I was not a part of the company when the transition was made from our previous expense reporting software to Chrome River, but I have never heard any employees complain about the difficulty of using Chrome River. There have been some …
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Configuration

Configuration is easy and Chrome River is very supportive in the process. Report routing can be changed when needed and policy enforcement is critical for our approvers. We have been able to make changes and updates over the 7 years that we have been using Chrome River. Reporting shows us vendor …
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Configuration

The overall set up process is easy, but waiting for the compliance analysts to actually read, test and implement your rules seems to take a very long time. We currently have a case that was opened in April that is still being worked on even though they are just adjustments to the routing rules. …
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Integrations

Our company has benefited from the fact that we have been with Chrome River before it was called Emburse, so we are some of the early users who have taken it into our company. Our IT department understands the system as well which makes it useful if we have questions. however, the cost and …
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Configuration

Chrome River EXPENSE is easy to set up if you are a cookie cutter organization. If your organization is more than that, it will take some dedication from your Finance and IT departments to work with Chrome River's project managers and support staff to correctly implement all phases of the …
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Integrations

Chrome River integrates with our ERP system to reduce data entry requirements and to improve the data accuracy. This integration takes resources on the front end to properly set up, but those are recouped and then some after the integrations have been implemented. Integrations also protect the …
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Integrations

The Accounting Software our business uses is Microsoft Great Plains and Export and Imports between both systems has improved over the 2 years using the Software. I would recommended customers invest in a solid integration software for your Accounting System to eliminate some of the manual …
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Configuration

We went "live" in the middle of COVID, doing it all remotely, and it went extremely well. Our field employees have embraced and even liked Chrome River!
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Integrations

Chrome River Expense's API's were a bit difficult to interface with, mostly because our ERP software didn't have any standard API interfaces.
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Configuration

Chrome River [EXPENSE] is a software for the American market but expanding also to Europe.
In some cases it is easy to setup, like expense types, compliance rules, in others like foreign exchange rates from National banks it is not possible to find a solution. We also spent quite a lot of time with …
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Integrations

Setup was easy. We had a 2 day workshop with consultants for the SAP connectors. Internal IT resources for HR and FI are needed but majority was done by consultants. Jobs are setup and running smoothly. Also adaptions were possible and configured. Nevertheless, it is important that employee data …
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Configuration

Chrome River EXPENSE setup was fairly easy to set up as long as you have subject matter experts from the Accounts Payable department in the requirements session and decision-makers. Also having the ability to find out answers in a reasonable time frame is a major plus. Other than that, configuring …
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Integrations

Once you have the integrations 100 percent working, the feeds are seamless, and if there are any issues coming in or out of your ERP you will be notified of the issue. The vouchers get automatically created in our ERP system and all the accounts payable team have to do is pay it in the system and …
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Configuration

For us, it was a pretty difficult task to complete the initial build. One reason for this: the organization did not do a comprehensive review of our business procedures prior to building the system. "Needs" changed several times during our build/implementation. It would have helped to have …
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Integrations

The data that lives in Chrome River is only as good as it is in Banner. We are still working out the idiosyncrasies when it comes to many of the HR processes and how they are entered into Banner and fed to Chrome River. What we have found is the level of difficulty that exists keeping Banner up to …
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Configuration

I actually was not part of setting up Chrome River, so I can not speak to any issues or anything that may have gone on while it was initially being set up. I do know now, it's pretty simple to edit approval routing and delegates and things of that nature though.
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Integrations

The reports are typically pretty useful and we use a lot of them in reconciliations for our credit cards every month. It would be great if it was all in one but the way our system is set up it doesn't quite work that way, but it is definitely a time saver.
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Configuration

This took some time to set up. I attribute this to not having the best information available on the chart of accounts, among other knowledge gaps. As we found these in testing, we resolved them and put a strong setup into production. We did have some post-go-live issues to resolve but they were …
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Integrations

We tied this to Ellucian's Banner, which is our student information system. The data in and out is manageable and we are happy with how it currently works. We look forward to having deeper integration to banner down the road. Being able to use EIS for SSO has made the process easier for employees …
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Configuration

Unfortunately, I was not part of the setup and configuration of the tool, so can not speak to that process. But as I have had to make refinements, I have found the process to be easy.
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Integrations

Our process is automated, so it everything feeds into the system. For our company it has been great with little effort by the team. Where we might see some manual effort is if we make a change along the automated process. But that is more monitoring for any errors.
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Configuration

The initial implementation was very well done and organized by the Chrome River team. It was key for our organization to put the effort in to identify how we wanted the system to work. Smaller changes like adding allocations, new users, etc., are very easy to make. We haven't had to make any …
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Integrations

The output, and corresponding customization, from Chrome River, [have] greatly reduced the time needed to import the data into our ERP platform. Previously we used a lot of manual effort to do so but the integration from CR has drastically reduced that effort.
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Configuration

It is very easy to set up and it has a clear way to track the routing and approval stage that the expenses are in. I can easily see what stage of processing an expense is in when asked by my supervisor or by a vendor. Each user's interface can be customized to be able to do exactly what they need …
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Integrations

Our accounting payment system works very well when integrating with Chrome River. As an IT Projects staff, I am able to submit invoices for payment processing and track their completion in real-time with our accounting department. This eliminates the need for me to constantly reach out to the …
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Configuration

Approval routing is easy to set up and adjust. You can also have multiple levels of approvals which is great. The custom reports are also a huge plus and come in handy to see if adjustments need to be made regarding our organization's specific needs. They are very proactive about sending updates …
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Integrations

Chrome River isn't currently integrated with our system. However, we can run the reports we need to manually upload them into our system and have made it work. Their IT team did work with ours to do this which was very helpful. It would be great if one day they were fully integrated.
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Integrations

We have been able to integrate with our ERP, Financial Force, using SFTP file dropping. There are primary integrations that they have built out with the larger ERP platforms, but they do not currently have an open API to build to push into other ERP's. They do have alternative solutions to assist …
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Integrations

IT is better able to review and track expenses which are integrated into budgeting and financial software tools. Individually it gave each location a way to easily [cross-reference] expense data with budget tracking software.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Emburse Chrome River?

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://emburse.chromeriver.com/expense…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

16 people want pricing too

Alternatives Pricing

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration. The product is used by over 15,000 clients.

What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

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Product Demos

Chrome River EXPENSE: The latest, most modern expense management software
01:43
Too Many Receipts? Switch Expense Software (Emburse Chromeriver, Sage, SAP Concur, Webexpenses)
05:28
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Product Details

What is Emburse Chrome River?

Chrome River EXPENSE is designed to automate and simplify the submission, approval and reimbursement of an employee's travel and expense spend. Its intuitive interface works effortlessly and provides full functionality on any device, anywhere, at any time.

Chrome River EXPENSE integrates an employee's travel transactions (including through a corporate travel agency or travel booking tool), as well as personal and corporate credit card purchases and out-of-pocket expenses. Employees can also upload receipt images or forward emails to create accurate expense reports without typing. With its responsive design, users will have the same features and experience on any mobile browser or using mobile apps as they have on a computer or tablet.

Accounts payable teams can use Chrome River's automated compliance, approvals, audit and reporting capabilities that integrate with any ERP solution or financial system. Chrome River EXPENSE is designed to be configurable to fit the way any business works.

Emburse Chrome River Screenshots

Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

Emburse Chrome River Videos

See how we streamline expense management workflows
In this video, the TrustRadius team discusses how to manage your expenses using the Sage Business Cloud, SAP Concur, Emburse Chromeriver, and Webexpenses.

Emburse Chrome River Integrations

Emburse Chrome River Competitors

Emburse Chrome River Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesGlobal
Supported LanguagesArmenian, Bulgarian, Canadian, French, Chinese - Simplified, Chinese - Traditional, Croatian, Czech, Dutch, English - UK, English - US, Estonian, French, German, Greek, Hungarian, Italian, Japanese, Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Thai, Ukrainian, Vietnamese

Frequently Asked Questions

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

Emburse Certify, NetSuite ERP, and Coupa are common alternatives for Emburse Chrome River.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Emburse Chrome River are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-25 of 87)
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Score 8 out of 10
Vetted Review
Verified User
We have not used any other products at the moment as we are still trying to get all employees on the same page with the Chrome River software. Once company wide everyone is on the same page we hope to expand the software to more products to make our work more efficient.
August 26, 2022

Chrome River Expense

Philip Barnett | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
The user interface and features surpass the experience and similar features of other products because of the following. Good customer support to also make the program better. Also, a good interface to navigate the expense creation process.
Lorrie Black | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Chrome River provided us: Paperless process Electronic routings Realtime status Configurable to fit our business policies. The implementation team understood our needs and accepted the challenge of making sure those needs were met. At the time we when live, Chrome River offered us a perfect solution for our needs. Now, Emburse Chrome River has several products available to help us manage Travel and Expense.
Karen Keegan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We currently use Concur for travel bookings. I was not impressed with Concur when our procurement department was getting this product set up. Not very flexible. I imagine (and have heard stories from other current Chrome River organizations) that this is similar for their expense reporting product.
August 18, 2022

Great Expense System

Score 9 out of 10
Vetted Review
Verified User
Chrome River was selected for ease of use and price per report. One of our affiliates was already using Chrome River and it came highly recommended and we were able to negotiate a price per report that was within our budget. Most of the expense systems have the same features and benefits making it hard to choose
Score 7 out of 10
Vetted Review
Verified User
Concur was a very detailed platform that we used at my old company, but it was not very user friendly. The compliance rules set up required heavy detail from the employee that leadership or managers would not even read. the rules set in place resulted in slow processing times as well.
June 22, 2022

Rocky River Flowing

Score 10 out of 10
Vetted Review
Verified User
Chrome River is better than paper expense reimbursement reports. Paper reports can provide more flexibility and customization than Chrome River in some aspects though Chrome River also allows for some things not available with paper processing. The efficiency, accuracy, security, and control Chrome River provides makes it a better system than paper report submissions.
Score 10 out of 10
Vetted Review
Verified User
Chrome River [EXPENSE] is globally deployable. Furthermore, a good connection between cytric Travel and Chrome River [EXPENSE] is available and working smoothly. Additionally, travel data are transferred into Chrome River [EXPENSE]. We installed a connection to our credit card provider. Chrome River [EXPENSE] fits best in our IT landscape and we detected a better connection to SAP than competitors.
Score 9 out of 10
Vetted Review
Verified User
I haven't actually used anything like this before outside of doing expense reports via Excel sheets and coding them by hand into Netsuite, so this is a massive difference.
Score 10 out of 10
Vetted Review
Verified User
What I like about Chrome River EXPENSE is the access the administrator has to making updates. With Concur I had to reach out to someone our IT team to make any changes. I also like that I get to test the updates in a sandbox before moving to production, this reduces the amount of back and forth when a change results is not what was expected.
Score 9 out of 10
Vetted Review
Verified User
This software is basically just the other end of Emburse Chrome River and works in almost the exact same way. They both work well together and I think they are easy to use for any staff, no matter their level of technological knowledge. I would recommend an organization to use both of them if needed.
Jordan Kerr, CPA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The 3 biggest reasons we went with Chrome River were: The dynamic workflow capabilities of Chrome River compared to other systems. We have 30-45 budget owners who need to review/approve based on the budget codes they oversee. Most other systems just allowed for a departmental figure to review/approve. The ability to generate encumbrance reports for our non-profit needs. The cost-benefit of system features and functionality to the pricing model.
Jose Romero | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
November 14, 2021

Emburse Chrome River

Danielle Bulla | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I think Chrome River is much more intuitive and user-friendly. Also, I love the ease of pulling data and diving into analytics with Chrome River. The system is very dynamic and changes in real-time. As far as Concur goes, I had a lot of difficulty and redundant motions when trying to navigate the admin side.
Score 9 out of 10
Vetted Review
Verified User
Emburse Chrome River Expense is the first expense management system that our university has used. I do not have any other product to evaluate or compare it with. Before deciding to purchase and use Emburse Chrome River Expense, we did have a few other product demos but high up levels made the determination of which product to purchase based on ease of use, integration capability, and cost.
Athena Gazikas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We shopped Rydoo and another online expense reimbursement platform but ultimately chose Emburse Certify for our needs. Emburse Certify was more customizable for our organizations needs. This was our first time using an online expense platform. Previously, as recently as 2018, we required expenses to be FedEx'd to the office with original receipts attached. Emburse Certify has made life better for everyone in the organization, not to mention cut our FedEx'd bill down to a third of what it was.
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