Chrome River Review
we use it to do expense reports for any time of purchases and travel, government per diem, and anything spent on our travel card
Overview
What is Emburse Chrome River?
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
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What is Emburse Chrome River?
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://emburse.chromeriver.com/expense…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
What is Expensify?
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Emburse Chrome River?
Chrome River EXPENSE is designed to automate and simplify the submission, approval and reimbursement of an employee's travel and expense spend. Its intuitive interface works effortlessly and provides full functionality on any device, anywhere, at any time.
Chrome River EXPENSE integrates an employee's travel transactions (including through a corporate travel agency or travel booking tool), as well as personal and corporate credit card purchases and out-of-pocket expenses. Employees can also upload receipt images or forward emails to create accurate expense reports without typing. With its responsive design, users will have the same features and experience on any mobile browser or using mobile apps as they have on a computer or tablet.
Accounts payable teams can use Chrome River's automated compliance, approvals, audit and reporting capabilities that integrate with any ERP solution or financial system. Chrome River EXPENSE is designed to be configurable to fit the way any business works.
Emburse Chrome River Screenshots
Emburse Chrome River Videos
See how we streamline expense management workflows
In this video, the TrustRadius team discusses how to manage your expenses using the Sage Business Cloud, SAP Concur, Emburse Chromeriver, and Webexpenses.
Emburse Chrome River Integrations
- Deem
- Egencia
- NetSuite ERP
- Sage Intacct
- Microsoft Dynamics GP
- Oracle Fusion Cloud ERP
- AppZen
- Amadeus cytric Travel & Expense Management
- ingogo for business
- Corcentric Payments
- Traxo
- Barclaycard
- Citibank
- Ellucian
- Grab
- Lyft
- Sabre
- SAP
- Spot Hero
- Uber
- United Airlines
- U.S. Bank
- Deltek
Emburse Chrome River Competitors
Emburse Chrome River Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | Global |
| Supported Languages | Armenian, Bulgarian, Canadian, French, Chinese - Simplified, Chinese - Traditional, Croatian, Czech, Dutch, English - UK, English - US, Estonian, French, German, Greek, Hungarian, Italian, Japanese, Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Thai, Ukrainian, Vietnamese |
Emburse Chrome River Downloadables
Frequently Asked Questions
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
Reviewers rate Corporate Card Reconciliation and Payment Status Tracking highest, with a score of 9.
The most common users of Emburse Chrome River are from Enterprises (1,001+ employees).
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(169)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
May 05, 2022
Let Your Business Flow
The expense module is being used throughout the organization in 2 different companies. We use Chrome River EXPENSE for credit card purchases and other employee reimbursements. The credit card feature has addressed the issues of timing on collection or misplacement of receipts. No transaction is finalized unless receipts are attached. This also reduces much leg work down the road when audit season comes and we do not have to pull boxes of receipts. The other feature that solved our business needs is the mileage submissions. By having Goggle Maps interface, users don't have to enter all the data on a form and calculate the mileage trips. All this information is set up in Chrome River. This also reduces fraud by having business rules setup for dates of trip etc.
- OCR Recognition when it comes to receipts. With some, it will auto-populate the transaction amount and merchant, along with the type of expense.
- Mosaic Tiles are mapped to GL expenses, so end users do not need to know the GL Codes that are associated with the expense. They just need to select the correct tile.
- Compliance Rules - Having the capability of setting up multiple rules tailored to your organization has been very helpful.
- Reporting - Additional reporting could be helpful.
- Direct Interface with accounting software - It would reduce time if files between our accounting software and Chrome River can integrate simultaneously.
- Enhancements by Admins - I would like to see Admins have more capabilities to change things, although this is in the works.
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- Cutting staff time on doing repetitive work has been very positive.
- Reducing coding errors on expenses has also improved.
- Having transactions streamlined to the correct workflow has improved our business operations.
Concur was the other software we were comparing, and we found Chrome River EXPENSE to be more user friendly for end-users. We also felt we had more control on setting up the software to our needs.
250
Entry Level positions, Managers, Supervisors, Directors, VP's CEO, CFO etc.
4
Finance department is in charge of the support functions inside the organization.
1. Accounts Payable Manager- Reviews Expenses
2. Controller- Role is the Project Manager
3. Senior Accountant - Reviews Expenses
1. Accounts Payable Manager- Reviews Expenses
2. Controller- Role is the Project Manager
3. Senior Accountant - Reviews Expenses
- Mileage
- Credit Card
- Personal Reimbursements
- Audit Preparation
- Budgeting
- Connecting with Staff
- Price Analysis
- Donors
- Board Reports
No
- Price
- Product Features
- Product Usability
- Product Reputation
Product Use was the biggest factor. We wanted something to be user friendly to the end user and Chrome River is exactly that.
I think for the most part we narrowed down our search based on software's that assist in Mileage tracking and Credit Card Management, which Chrome River was the best at.
- Implemented in-house
No
Change management was a minor issue with the implementation
Since we had issues with prior Audits in reference to Mileage Reports and lost receipts for Credit Cards, we had people bought in to get something like this.
- Integration
- Platform setup
- Online training
I would like to see more Reporting Options.
Some - we have done small customizations to the interface
It was pretty easy. We added a link for our Intranet.
No - we have not done any custom code
We added a field in the invoice and Expense Screens for reference use.
No
have not heard about this function yet
No
Yes, I needed a tile for COVID-19 and mentioned how important it was for funding purposes and it was created very quickly
- Submitting Expense Reports
- upload receipts
- reviewing expense reports to approve
- Reporting capabilities for some reports
Yes
Very well
- Great Plains
The Integration is a little time consuming but it all depends how you setup your data feeds during implemenaiton.
- PAYCOM
yes
- File import/export
No
Look into API's instead of FTP.
Keeping cost neutral has best as we can.
Not at this time.
No
- Performance was better
- Continue to be user friendly
No
March 30, 2022
Higher Ed Review of Chrome River
We use Chrome Rive Expense for university purchase card and travel management, to include travel pre-approvals. It is used across the whole organization--to include 3 sister campuses. It addresses university purchase card receipts and invoice management, accounting reviews, reporting, and audit functions. It eliminated a cumbersome and wasteful paper-based system and automated the approval and review process.
- Chrome River uses a clean operating environment to include a companion mobile app.
- Provides multiple (simple) ways to upload receipts.
- It includes 100s (1000s?) of business rule customizations, and it's becoming easier to manage those in our admin roles without having to request changes through Chrome River.
- Needs increased flexibility in the forms that are used.
- Allow admins to create/customize forms.
- Allow for more editing on returned reports, currently impossible to edit header information.
- Per diem rules linked to start and end times need increased functionality. Our state has very specific rules as they relate to times, and we need greater ability to customize these rules.
- Admins/super delegates should have the ability to see reports in the approval queue of other users.
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- The time it takes to process monthly p-card reports greatly reduced.
- Built-in business rules allow A/P review team to better function in an auditor role.
- Elimination of the paper-based system allowed our business procedures to continue largely unchanged in the COVID-19, remote work, environment.
- Certain faculty members feel like they are taking on more work as many of them are asked to upload receipts and categorize their expense with a valid business purpose, instead of the old process of dropping paper receipts on an admin's desk. It has been a challenge to convince them that the system is actually saving them time and effort in the long run.
- Reimbursements for travelers went from taking months to process to days, or even hours!
Believe CR stacks up well against Concur based on user feedback
2700
End user (expense owner/traveler); accounting; procurement; A/P; audit
8
User Interface / End User reps with CR admin skills and responsibilities; financial systems IT experts to assist with more technical aspects, feeds, etc.
- Purchasing card expense management
- Travel expense management
- Spend audit
- easier to process personal charge abatements for travel
- Utilizing the robust analytics and audit features
No
- Product Features
- Product Usability
Usability for users across the spectrum of financial management and travel procedures expertise was critical. End users who are not comfortable with "numbers" had to be able to access and utilize the system, whether that's weekly or a couple of times per year.
Get more end-users involved and analyze our internal processes prior to evaluation.
- Implemented in-house
No
Change management was a major issue with the implementation
Went from a paper process where (often) expense owners simply dropped a stack of receipts off on an admins desk for "processing"--asking/requiring them to be more responsible for their purchases was a challenge. It would have helped to have increased understanding and buy-in from a strong cohort of those end users prior to implementation and even evaluation/selection.
- Personnel changes on our side
- Testing periods were short
- Internal systems support and integrations were not properly supported
No...so far the normal support channels have been adequate. We were not expecting major changes from our original implementation
Yes
Mostly the anomalies are diagnosed and fixed in a timely manner. Sometimes (a handful) we need to get our assigned customer service rep involved to help get a response to a ticket.
In the early days we worked with a particular technician often to fix early implementation bugs or oversights we had despite extensive testing. His responsiveness was impressive and saved us on multiple occasions.
- receipt upload
- receipt to transaction matching
- Reviews/approvals
- Some of the more complicated reporting tools
- Editing certain items on reports
- Travel Cash Advances
Yes
Awesome! Definitely a huge benefit of Chrome River.
No
No
No