Emburse Chrome River

Emburse Chrome River

Customer Verified
Top Rated
Score 8.8 out of 10
Top Rated
Emburse Chrome River

Overview

What is Emburse Chrome River?

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
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Recent Reviews

Great Software!

10 out of 10
September 13, 2022
Chrome River EXPENSE has made such a difference in how we manager our expense reports. Our employees out in the field are able to timely …
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How Emburse Chrome River Differs From Its Competitors

Configuration

It is not all that easy for Chrome River EXPENSE to set up and configure my organization's specific needs. I feel that it took longer than was necessary to set it up and get every user on boarded and ready to use the platform. There was a lot of training needed and it was not user friendly or …
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Verified User
Director

Integrations

The ways in which my nonprofit organization has benefitted from Emburse Chrome River has been in our ability to use it to continue to comply with required auditing and regulatory compliances. We are a nonprofit, which means we are audited regularly in order to maintain our tax exempt status, and …
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Verified User
Director

Configuration

Easy for Reviewers and users alike. we are able to work together to get reports completed quicker and more efficiently with less efforts. The issues that arise from Chrome River are corrected in a timely manner and we do not see often. Routing and delegating employees accounts are a breeze. All …
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Verified User
Employee

Configuration

It has become much easier over time as the functionalities were added in, and now we are able to setup almost all the personalized configurations ourselves without having the Emburse team set them up for us.
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Verified User
Analyst

Integrations

It has saved us a lot of time in bringing expenses over from our credit card companies. Even more, we've saved a lot of time with customized exports to be able to easily upload these expenses into our FinancialForce system using an FTP server to export and import the files.
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Verified User
Analyst

Configuration

I love how easy it is to update approval routings and how quickly things are send through. The customization is great and they do a great job of keeping up on things AND letting you know about program updates.
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Configuration

It was not the best experience do to the team that worked with my company. Post Go Live was better in achieving the requirements that were needed by my company.
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Configuration

Chrome River was very easy to set up for our organizations specific needs. It integrated very well with our companies ERP system and has been an overall easy experience to train our employees on how to use their program. Because of the simplicity of the process, it has not been hard to integrate. …
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Integrations

Emburse Chrome River has integrated very well with our ERP system. I'm not sure how much manual effort was required when we first adopted this program, but from my experience the integration can be manual. Uploading jobs into Chrome River is a very manual process and has required some effort …
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Configuration

We needed a complicated approval routing that Chrome River did not provide at go-live. Chrome River continues to evolve, and since go-live, has provided additional approval routing options for their customers. We had a great PM who understood our needs and provided recommendations and solutions …
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Integrations

IT resources are minimal. During implementation, we had a dedicated IT resource once we were live we no longer required that resource. When we have needed our local IT support it is because of issues on our ERP platform. We do not dedicate IT resources for Chrome River. We send feeds to Chrome …
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Integrations

Everything input into Chrome River feeds very nicely into our accounting system. Again, it takes some technical resources on the front end, but once it's set up, everything works smoothly. And when we need to make any changes to our feed, we work directly with Chrome River to make those changes …
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Configuration

Pretty easy to make simple changes. Larger changes to getting an external export are much more challenging and we are still working on optimizing this after 2 years.
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Configuration

Chrome River Expense is very easy to set up and configure to our company's needs. We have set up certain blocks for expenses that employees can choose from and we are constantly adding new job phases that they can cost their expenses toward. Chrome River has enabled our company to personalize the …
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Verified User
Administrator

Integrations

Our company uses the ERP system Viewpoint, a company of Trimble. I was not a part of the company when the transition was made from our previous expense reporting software to Chrome River, but I have never heard any employees complain about the difficulty of using Chrome River. There have been some …
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Verified User
Administrator

Configuration

Configuration is easy and Chrome River is very supportive in the process. Report routing can be changed when needed and policy enforcement is critical for our approvers. We have been able to make changes and updates over the 7 years that we have been using Chrome River. Reporting shows us vendor …
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Configuration

The overall set up process is easy, but waiting for the compliance analysts to actually read, test and implement your rules seems to take a very long time. We currently have a case that was opened in April that is still being worked on even though they are just adjustments to the routing rules. …
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Verified User
Analyst

Integrations

Our company has benefited from the fact that we have been with Chrome River before it was called Emburse, so we are some of the early users who have taken it into our company. Our IT department understands the system as well which makes it useful if we have questions. however, the cost and …
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Verified User
Analyst

Configuration

Chrome River EXPENSE is easy to set up if you are a cookie cutter organization. If your organization is more than that, it will take some dedication from your Finance and IT departments to work with Chrome River's project managers and support staff to correctly implement all phases of the …
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Verified User
Team Lead

Integrations

Chrome River integrates with our ERP system to reduce data entry requirements and to improve the data accuracy. This integration takes resources on the front end to properly set up, but those are recouped and then some after the integrations have been implemented. Integrations also protect the …
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Verified User
Team Lead

Integrations

The Accounting Software our business uses is Microsoft Great Plains and Export and Imports between both systems has improved over the 2 years using the Software. I would recommended customers invest in a solid integration software for your Accounting System to eliminate some of the manual …
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Configuration

We went "live" in the middle of COVID, doing it all remotely, and it went extremely well. Our field employees have embraced and even liked Chrome River!
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Integrations

Chrome River Expense's API's were a bit difficult to interface with, mostly because our ERP software didn't have any standard API interfaces.
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Configuration

Chrome River [EXPENSE] is a software for the American market but expanding also to Europe.
In some cases it is easy to setup, like expense types, compliance rules, in others like foreign exchange rates from National banks it is not possible to find a solution. We also spent quite a lot of time with …
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Verified User
Project Manager

Integrations

Setup was easy. We had a 2 day workshop with consultants for the SAP connectors. Internal IT resources for HR and FI are needed but majority was done by consultants. Jobs are setup and running smoothly. Also adaptions were possible and configured. Nevertheless, it is important that employee data …
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Verified User
Project Manager

Configuration

Chrome River EXPENSE setup was fairly easy to set up as long as you have subject matter experts from the Accounts Payable department in the requirements session and decision-makers. Also having the ability to find out answers in a reasonable time frame is a major plus. Other than that, configuring …
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Integrations

Once you have the integrations 100 percent working, the feeds are seamless, and if there are any issues coming in or out of your ERP you will be notified of the issue. The vouchers get automatically created in our ERP system and all the accounts payable team have to do is pay it in the system and …
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Configuration

For us, it was a pretty difficult task to complete the initial build. One reason for this: the organization did not do a comprehensive review of our business procedures prior to building the system. "Needs" changed several times during our build/implementation. It would have helped to have …
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Integrations

The data that lives in Chrome River is only as good as it is in Banner. We are still working out the idiosyncrasies when it comes to many of the HR processes and how they are entered into Banner and fed to Chrome River. What we have found is the level of difficulty that exists keeping Banner up to …
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Configuration

I actually was not part of setting up Chrome River, so I can not speak to any issues or anything that may have gone on while it was initially being set up. I do know now, it's pretty simple to edit approval routing and delegates and things of that nature though.
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Verified User
Employee

Integrations

The reports are typically pretty useful and we use a lot of them in reconciliations for our credit cards every month. It would be great if it was all in one but the way our system is set up it doesn't quite work that way, but it is definitely a time saver.
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Verified User
Employee

Configuration

This took some time to set up. I attribute this to not having the best information available on the chart of accounts, among other knowledge gaps. As we found these in testing, we resolved them and put a strong setup into production. We did have some post-go-live issues to resolve but they were …
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Verified User
Administrator

Integrations

We tied this to Ellucian's Banner, which is our student information system. The data in and out is manageable and we are happy with how it currently works. We look forward to having deeper integration to banner down the road. Being able to use EIS for SSO has made the process easier for employees …
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Verified User
Administrator

Configuration

Unfortunately, I was not part of the setup and configuration of the tool, so can not speak to that process. But as I have had to make refinements, I have found the process to be easy.
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Verified User
Analyst

Integrations

Our process is automated, so it everything feeds into the system. For our company it has been great with little effort by the team. Where we might see some manual effort is if we make a change along the automated process. But that is more monitoring for any errors.
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Verified User
Analyst

Configuration

The initial implementation was very well done and organized by the Chrome River team. It was key for our organization to put the effort in to identify how we wanted the system to work. Smaller changes like adding allocations, new users, etc., are very easy to make. We haven't had to make any …
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Verified User
Manager

Integrations

The output, and corresponding customization, from Chrome River, [have] greatly reduced the time needed to import the data into our ERP platform. Previously we used a lot of manual effort to do so but the integration from CR has drastically reduced that effort.
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Verified User
Manager

Configuration

It is very easy to set up and it has a clear way to track the routing and approval stage that the expenses are in. I can easily see what stage of processing an expense is in when asked by my supervisor or by a vendor. Each user's interface can be customized to be able to do exactly what they need …
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Verified User
Administrator

Integrations

Our accounting payment system works very well when integrating with Chrome River. As an IT Projects staff, I am able to submit invoices for payment processing and track their completion in real-time with our accounting department. This eliminates the need for me to constantly reach out to the …
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Verified User
Administrator

Configuration

Approval routing is easy to set up and adjust. You can also have multiple levels of approvals which is great. The custom reports are also a huge plus and come in handy to see if adjustments need to be made regarding our organization's specific needs. They are very proactive about sending updates …
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Verified User
Account Manager

Integrations

Chrome River isn't currently integrated with our system. However, we can run the reports we need to manually upload them into our system and have made it work. Their IT team did work with ours to do this which was very helpful. It would be great if one day they were fully integrated.
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Verified User
Account Manager

Integrations

We have been able to integrate with our ERP, Financial Force, using SFTP file dropping. There are primary integrations that they have built out with the larger ERP platforms, but they do not currently have an open API to build to push into other ERP's. They do have alternative solutions to assist …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Emburse Chrome River

Emburse Chrome River

N/A
Unavailable

What is Emburse Chrome River?

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://emburse.chromeriver.com/expense…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

16 people want pricing too

Alternatives Pricing

SAP Concur

SAP Concur

$9
per month
What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration. The product is used by over 15,000 clients.

Rippling

Rippling

$8
starting price per user, per month
What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

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Product Demos

Chrome River EXPENSE: The latest, most modern expense management software
01:43
Too Many Receipts? Switch Expense Software (Emburse Chromeriver, Sage, SAP Concur, Webexpenses)
05:28
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Product Details

What is Emburse Chrome River?

Chrome River EXPENSE is designed to automate and simplify the submission, approval and reimbursement of an employee's travel and expense spend. Its intuitive interface works effortlessly and provides full functionality on any device, anywhere, at any time.

Chrome River EXPENSE integrates an employee's travel transactions (including through a corporate travel agency or travel booking tool), as well as personal and corporate credit card purchases and out-of-pocket expenses. Employees can also upload receipt images or forward emails to create accurate expense reports without typing. With its responsive design, users will have the same features and experience on any mobile browser or using mobile apps as they have on a computer or tablet.

Accounts payable teams can use Chrome River's automated compliance, approvals, audit and reporting capabilities that integrate with any ERP solution or financial system. Chrome River EXPENSE is designed to be configurable to fit the way any business works.

Emburse Chrome River Screenshots

Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

Emburse Chrome River Videos

See how we streamline expense management workflows
In this video, the TrustRadius team discusses how to manage your expenses using the Sage Business Cloud, SAP Concur, Emburse Chromeriver, and Webexpenses.

Emburse Chrome River Integrations

Emburse Chrome River Competitors

Emburse Chrome River Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesGlobal
Supported LanguagesArmenian, Bulgarian, Canadian, French, Chinese - Simplified, Chinese - Traditional, Croatian, Czech, Dutch, English - UK, English - US, Estonian, French, German, Greek, Hungarian, Italian, Japanese, Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Thai, Ukrainian, Vietnamese

Emburse Chrome River Downloadables

Frequently Asked Questions

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

Emburse Certify, NetSuite ERP, and Coupa are common alternatives for Emburse Chrome River.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Emburse Chrome River are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

 (166)

Attribute Ratings

Reviews

(1-11 of 11)
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August 25, 2022

We had a Time Consuming Manual Process!

Lorrie Black | TrustRadius Reviewer
Lorrie Black
Sr., Business Analyst
The University of New Mexico (Higher Education, 5001-10,000 employees)
Score 7 out of 10
Vetted Review
Verified User
Key Differentiators
  • Price
  • Product Features
  • Product Usability
  • The ability to create submit compliance rules was a big win for our organization.
    • We were able to incorporate our policies into the process to help our users submit correct reports the first time
    • By including compliance rules we eliminated a lot of the back and forth of approvals and denials
March 30, 2022

Higher Ed Review of Chrome River

BD
Benjamin Dahlke
Director, Fiscal Shared Services
Montana State University (Higher Education, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Key Differentiators
  • Product Features
  • Product Usability
Usability for users across the spectrum of financial management and travel procedures expertise was critical. End users who are not comfortable with "numbers" had to be able to access and utilize the system, whether that's weekly or a couple of times per year.
December 28, 2021

Embrace Emburse Chrome River

Verified User
Employee in Finance and Accounting
Logistics & Supply Chain Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Key Differentiators
  • Product Features
  • Product Usability
  • Product Reputation
How useful the product would be and what it would be worth to us and if it was going to be worth the money for it.
December 03, 2021

Wish we could have implemented Chrome River sooner

Verified User
Administrator in Information Technology
Higher Education Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Key Differentiators
  • Product Features
  • Product Usability
We wanted a product that had to integrate with Banner. This was something that hands down was #1 on what we needed to accomplish. Something that was very close was that we needed to improve a completely manual process that had been broken for a very long time. This was a tall task.
July 29, 2021

Love My Chrome River

Stephen Townsend, CPA | TrustRadius Reviewer
Stephen Townsend, CPA
Director Of Finance
Stark & Stark (Legal Services, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Key Differentiators
  • Price
  • Product Usability
  • Prior Experience with the Product
I implemented and used [Emburse Chrome River] at a pervious firm and was impressed with the functionality and simplicity of administering the product. Additionally the price, which was for a managed implementation was unmatched by competitors, even those offering "free" incentives.
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