Emburse Chrome River

Emburse Chrome River

Customer Verified
Top Rated
About TrustRadius Scoring
Score 9.0 out of 100
Top Rated
Emburse Chrome River

Overview

Recent Reviews

Great Software!

10 out of 10
September 13, 2022
Chrome River EXPENSE has made such a difference in how we manager our expense reports. Our employees out in the field are able to timely …
Continue reading

Chrome River Expense

7 out of 10
August 26, 2022
We use Emburse Chrome River as our main system for travel and expenses. It is used to help create compliance to help guide users to be …
Continue reading

Great Expense System

9 out of 10
August 18, 2022
We use Chrome River for expense reports, auditing and approving. Chrome river provides ease of use for those claiming business expenses …
Continue reading

Rocky River Flowing

10 out of 10
June 22, 2022
The whole organization uses Chrome River EXPENSE for expense reimbursement processing. This application facilitates submission and …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Emburse Chrome River, and make your voice heard!

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Emburse Chrome River?

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://emburse.chromeriver.com/expense…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

11 people want pricing too

Alternatives Pricing

What is Concur Travel and Expense?

Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration. The product is used by over 15,000 clients. Concur is now an SAP company.

What is Expensify?

Expensify enables users to manage expenses, pay bills, send invoices, and book travel. Supports unlimited receipt scanning and mileage tracking to next-day reimbursement, to automate preaccounting systems. - Unlimited receipt scanning: Snap a photo of any receipt and Expensify 's SmartScan…

Return to navigation

Product Demos

Chrome River EXPENSE: The latest, most modern expense management software
01:43
Return to navigation

Features Scorecard

No scorecards have been submitted for this product yet..
Return to navigation

Product Details

What is Emburse Chrome River?

Chrome River EXPENSE is designed to automate and simplify the submission, approval and reimbursement of an employee's travel and expense spend. Its intuitive interface works effortlessly and provides full functionality on any device, anywhere, at any time.

Chrome River EXPENSE integrates an employee's travel transactions (including through a corporate travel agency or travel booking tool), as well as personal and corporate credit card purchases and out-of-pocket expenses. Employees can also upload receipt images or forward emails to create accurate expense reports without typing. With its responsive design, users will have the same features and experience on any mobile browser or using mobile apps as they have on a computer or tablet.

Accounts payable teams can use Chrome River's automated compliance, approvals, audit and reporting capabilities that integrate with any ERP solution or financial system. Chrome River EXPENSE is designed to be configurable to fit the way any business works.

Emburse Chrome River Features

Emburse Chrome River Screenshots

Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

Emburse Chrome River Video

See how we streamline expense management workflows

Emburse Chrome River Downloadables

Emburse Chrome River Integrations

Emburse Chrome River Competitors

Emburse Chrome River Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesGlobal
Supported LanguagesArmenian, Bulgarian, Canadian, French, Chinese - Simplified, Chinese - Traditional, Croatian, Czech, Dutch, English - UK, English - US, Estonian, French, German, Greek, Hungarian, Italian, Japanese, Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Thai, Ukrainian, Vietnamese

Frequently Asked Questions

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

Emburse Certify, NetSuite ERP, and Coupa are common alternatives for Emburse Chrome River.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Emburse Chrome River are from Enterprises (1,001+ employees) and the Higher Education industry.
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

(1-25 of 121)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
Review Source
Honestly, I would not be able to in good faith recommend Emburse Chrome River to a colleague or another similar organization. It is not a user friendly interface, which is very frustrating for all users. I feel that it is slow and hard to navigate. The user interface is not user friendly and is not fast and seamless. It is hard to learn and unnecessarily complicated.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Chrome River in my experience is suited to the employees being more independent when completing their reports, due to the extensive questions and steps. This allows us (the reviewers) to come in and assist the employees more efficiently. I think it fits well with out needs and easy to help our employees
Score 10 out of 10
Vetted Review
Verified User
Review Source
Emburse Chrome River is great for housing all of your expense functionality needs in one place and allows quite a bit of personalized customization. It's also great for reviewing expenses and setting up procedures to make sure all expenses go through the correct route of approval before being fully approved.
Nicholas Molinari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
If you are looking for a good Expense management system and you have a medium size to large company, then Chrome River is a great option for you. I don't think it would make a lot of sense for a small company. It would still work, but I feel there are probably cheaper options that will serve your company just as well. The program is very easy to use and is very easy to integrate into the company.
Lorrie Black | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We used to have a paper-intensive process, it could take a couple of weeks before a person is reimbursed for travel or other out of pocket expenses. Now with Emburse Chrome River, we often process payments within 48 hours after submitting the request. With tools like Chrome River SNAP and their mobile app travelers can begin their reimbursement request immediately, no need to wait until you are back in the office. Electronic approvals mean you are not chasing down paper from office to office. You can access the system anytime from anywhere to see where your report is in the approval process.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Emburse Chrome River is great for tracking the everyday expenses of credit card users within an organization. I would recommend the program to others because of how easy it is to track the transactions of your employees or any other company cards you use. It works very well for automatic payments, such as monthly bills, and works well for tracking expenses with employees who have a personal card.
August 18, 2022

Great Expense System

Score 9 out of 10
Vetted Review
Verified User
Review Source
Chrome River allows claimants to submit expenses in a timely fashion and reimburse promptly. Auditing of submissions is easy to do, and innovation of OCR technology takes some of the steps out of the process for the claimant. No paperwork to store and save, all done by Chrome River and is easily accessible.
Score 7 out of 10
Vetted Review
Verified User
Review Source
The overall system works really well, and it has some great built in features that prevent the employee from making an error, or allows us as admins to catch their mistake before it is paid out or approved. However, the compliance analysts that build rules or support our database are very slow to respond, and it takes weeks to get updates. There are also fees hidden with every adjustment, even if you had already built out the custom rules.
June 22, 2022

Rocky River Flowing

Score 10 out of 10
Vetted Review
Verified User
Review Source
Chrome River is well suited for organizations where expense owners are on the go and need to have an easy way to submit their expense reports in the moment while traveling. It takes the need for saving receipts and trying to piece the information together when returning from a business trip.
Robert Ferrandino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
If your business is heavy with credit card use along with mileage requests then this is the software you need to use to improve the flow of your operations. Having said that, if you're not heavy with these types of transactions then it might not be beneficial to your operation.
Craig Lundskog | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Works well in the fast-paced purchase environments. Captures receipt details through highly reliable OCR technology. Must submit expense reports for approval. Would be nice to have an option to by-pass this all together in certain circumstances.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Pros:

Chrome River [EXPENSE] is an easy to learn travel expense tool. Training effort is limited. Compliance rules are guiding the users to correctly upload and enter receipts, which are already uploaded and recognized via OCR during the business trip. Uploading can easily done via APP, mail or receipt gallery. There is no need for storing paper. Chrome River [EXPENSE] is supporting digital archiving. Interfaces to SAP are working smoothly and the effort for installing was minimal.

Con:
We would prefer, if the accountants / auditors could change / adapt the expense report by themselves. Entries / information for which traveler's are not the experts like expense types, VAT or other income related stuff should be possible to change without return and starting the approval process once again. Standard PDF report gives room for improvement.

Score 9 out of 10
Vetted Review
Verified User
Review Source
Well suited for organizations with straightforward business rules and a manageable amount of expense types/cost codes. Tougher to use in organizations with a high turnover rate of employees (lots of changes to supervisors and moving departments impacts the automated routing). Also, the interface can get cumbersome with the huge number of expense types and cost codes that we have.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It's [Emburse Chrome River] great for what we use it for. I do think some of the reports can be a little tricky though and so those might need some work. If you have a lot of users with credit card activity, I think this is a really good program to use. If you have more activity that is typically reoccurring, monthly or otherwise, I wouldn't be as likely to suggest this set up.
Score 9 out of 10
Vetted Review
Verified User
Review Source
This has worked so well with Ellucian's Banner. Training end-users is manageable and the processes behind the scenes are simple too. This was one of the most impactful tools we added to our system. I would recommend this to anyone who is addressing manual processes that would benefit from improvement.
Score 10 out of 10
Vetted Review
Verified User
Review Source
If you are looking to improve the employee expense reimbursement process, Chrome River is definitely an option to be considered. It is a very easy tool to learn to use, and has a lot of add-on features.

Where Chrome River would not be suited is for very small companies, as the pricing per user could be greater than the ROI.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Chrome River has been great for our organization to increase efficiencies in the expense reporting process. The ease of use on a mobile phone, along with the OCR capabilities to match receipts with charges makes the end-user experience much better. During the pandemic, our T&E program took a drastic decline. This resulted in some end users [believing] the system was too sophisticated for our organization's needs. To me, that is a nice problem to have.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Emburse Chrome River is a highly suitable tool for any organization that is processing invoices for payments from many different vendors. It also works well for any organization that needs to have an easy tool for its staff to do expense reporting for reimbursements. I honestly think it is appropriate for any organization that needs to have an easy way for the Accounting Department or general staff to keep track and submit things for payment, although it probably works best for organizations that are larger than 50 or so staff.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The app is easy to use and we love the app and the desktop looks the same. So it's easy to walk someone through it no matter what they're using. The ability to run custom reports is invaluable! Easy to set people up, easy to set expense coding up. Overall very easy to use.
Jordan Kerr, CPA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Chrome River is a dynamic and robust system if you are needing strong workflow options. You can build/design the workflow approvals off of any field, including user-defined fields. The system is also unique to other cloud-based systems in your ability to customize your instance of the platform. The front-end system is extremely clean and intuitive for end-users, but I would recommend someone with more technical competency for the implementation and maintenance of the system. Chrome River has excellent customer service and competent implementation specialists to help you throughout the whole process.
Return to navigation