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Emburse Chrome River

Emburse Chrome River

Overview

What is Emburse Chrome River?

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

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Recent Reviews

Chrome River Review

7 out of 10
October 16, 2023
Incentivized
we use it to do expense reports for any time of purchases and travel, government per diem, and anything spent on our travel card
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Great Software!

10 out of 10
September 13, 2022
Chrome River EXPENSE has made such a difference in how we manager our expense reports. Our employees out in the field are able to timely …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Emburse Chrome River?

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://emburse.chromeriver.com/expense…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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32 people also want pricing

Alternatives Pricing

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

What is Expensify?

Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

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Product Details

What is Emburse Chrome River?

Chrome River EXPENSE is designed to automate and simplify the submission, approval and reimbursement of an employee's travel and expense spend. Its intuitive interface works effortlessly and provides full functionality on any device, anywhere, at any time.

Chrome River EXPENSE integrates an employee's travel transactions (including through a corporate travel agency or travel booking tool), as well as personal and corporate credit card purchases and out-of-pocket expenses. Employees can also upload receipt images or forward emails to create accurate expense reports without typing. With its responsive design, users will have the same features and experience on any mobile browser or using mobile apps as they have on a computer or tablet.

Accounts payable teams can use Chrome River's automated compliance, approvals, audit and reporting capabilities that integrate with any ERP solution or financial system. Chrome River EXPENSE is designed to be configurable to fit the way any business works.

Emburse Chrome River Screenshots

Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

Emburse Chrome River Videos

See how we streamline expense management workflows
In this video, the TrustRadius team discusses how to manage your expenses using the Sage Business Cloud, SAP Concur, Emburse Chromeriver, and Webexpenses.

Emburse Chrome River Integrations

Emburse Chrome River Competitors

Emburse Chrome River Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesGlobal
Supported LanguagesArmenian, Bulgarian, Canadian, French, Chinese - Simplified, Chinese - Traditional, Croatian, Czech, Dutch, English - UK, English - US, Estonian, French, German, Greek, Hungarian, Italian, Japanese, Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Thai, Ukrainian, Vietnamese

Frequently Asked Questions

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

Emburse Certify, NetSuite ERP, and Coupa are common alternatives for Emburse Chrome River.

Reviewers rate Corporate Card Reconciliation and Payment Status Tracking highest, with a score of 9.

The most common users of Emburse Chrome River are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(168)

Attribute Ratings

Reviews

(1-25 of 123)
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October 16, 2023

Chrome River Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • user friendly
  • has wizards for some items
  • the user face is newer
  • lots of options when it comes to different expenses
  • the receipt area sometimes matches wrong
  • sometimes expenses come in and are wrongly identified
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Digital receipts are frequently issued, so simply forwarding them to the platform saves so many trees! And time!
  • Online cash expense form is much faster and easier than previous hard-copy system my organization used.
  • System remembers names, places, etc.
  • Not very intuitive - takes a lot of time to get used to it.
  • Requires a lot of information for certain expenses, like hotels, airfare and business meals.
  • Can't be bookmarked on my bookmarks bar, has to be access through a link buried deep in my organization's intranet site.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It is easy to attach receipts to the expense reports. I take a picture of the receipt, and send it to a specified email address with relevant information like reason for expense and receipt total. It automatically shows up on my dashboard so I can attach it to an expense.
  • It is easy to approve expense reports. An email is sent to the approver, and they can approve directly from the email or access Emburse Chrome River to approve.
  • Credit card items automatically appear on the dashboard within a day or two, so it makes it simple to merge credit card charges with attachments where receipts are required.
  • I would like to see reminders for expense reports that have not been approved. I think it only sends one email, so it would be nice to get follow ups for those that are not quick with approving expenses.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Some Changes are made a lot easier than others, but the changes occur and problems are solved
  • Having the Currency exchange imbedded into the report for our OCONUS travels is an amazing tool, that reduces time expediently
  • Having Step by Step questions per expense allows the employee to be more independent when completing the report
  • Deleting the Entire report without anyway of retrieving it
  • Hotel Itemization needs more detailed steps to follow
  • There are a lot of "Errors uploading receipts" Glitches that occur
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The OCR system is great at reading repeating invoices.
  • Allows users to setup multi-step approval processes.
  • Allows users to easily upload receipts through multiple different means.
  • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
  • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
September 13, 2022

Great Software!

Kortney Fowler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • OCR [Optical Character Recognition]
  • I love that the platform is the same no matter what device you're on
  • Easy to use, no matter computer skill range
  • Sometimes the attachments dont load propertly
August 26, 2022

Chrome River Expense

Philip Barnett | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Compliance training
  • Approval tracking
  • Notifying user of errors
  • They could have a better system for government regulations and compliance
  • Faster resolution time for user requests
  • Better notify customers of how new products came help once they are available
Lorrie Black | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Completely Configurable when it comes to Messages and Warnings. You decide when and where to fire the message. You decide what the message reads. You can add, remove, and/or edit these messages at any time.
  • Configure warnings and messages to match your company policy and update as often as needed. With a recent enhancement we can now add hyperlinks in our warning messages pointing our users directly to your policy.
  • Use messages and warnings to guide your users so that they can submit a correct and complete report the first time, greatly reducing denials.
  • Easily electronically track documents from submit to approval.
  • At go, live reporting was lacking. Since our go-live on 12/1/2016, Emburse Chrome River had made significant updates to reporting. Emburse is now moving to a new reporting tool that doesn't appear to have the same robust, user friendly functionality that we have today.
  • Some releases have caused issues on our side. Emburse Chrome River does fix issues caused by releases but it would be helpful if they engaged clients with testing of upcoming enhancements and releases.
  • There is always pain with growth, Emburse Chrome River is no different. As Emburse Chrome River enhances existing features we are sometimes left in the dark until decisions have been made. There are customer advisory boards, those members should be called upon to provide input before going life.
August 18, 2022

Great Expense System

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Innovating always updating the system to keep it current
  • Help Desk support.
  • Reports to manage company spend
  • storage of all our files - never destroy
  • Support in different languages.
  • Tutorials not always easy to understand.
  • Understanding taxes in other countries better.
  • App for your Canadian customers
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Blocks users from submitting duplicates
  • Prevents users from reimbursements after 30 plus days
  • Allows us to keep track of company spend
  • Offers helpful insights into financial data
  • The compliance analysts are slow to respond
  • The systems receipt image capturing tool makes errors
  • Costly to make adjustments to preexisting rules
Robert Ferrandino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • OCR Recognition when it comes to receipts. With some, it will auto-populate the transaction amount and merchant, along with the type of expense.
  • Mosaic Tiles are mapped to GL expenses, so end users do not need to know the GL Codes that are associated with the expense. They just need to select the correct tile.
  • Compliance Rules - Having the capability of setting up multiple rules tailored to your organization has been very helpful.
  • Reporting - Additional reporting could be helpful.
  • Direct Interface with accounting software - It would reduce time if files between our accounting software and Chrome River can integrate simultaneously.
  • Enhancements by Admins - I would like to see Admins have more capabilities to change things, although this is in the works.
Craig Lundskog | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Capture receipt detail at the time of purchase
  • Interface with our ERP software
  • Structure expense management in very user-friendly enviroment
  • Works well with our day-to-day working habits
  • CR Snap - capture expense coding is missing
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Upload of receipts with OCR
  • Credit card feed
  • Connection to Cytric travel and integration of travel data
  • Payment via vendor accounts in SAP
  • Easily to learn, no intensive training needed
  • Digital archiving
  • PDF report
  • Approval workflow
  • Auditor function
  • European legal requirements
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Chrome River uses a clean operating environment to include a companion mobile app.
  • Provides multiple (simple) ways to upload receipts.
  • It includes 100s (1000s?) of business rule customizations, and it's becoming easier to manage those in our admin roles without having to request changes through Chrome River.
  • Needs increased flexibility in the forms that are used.
  • Allow admins to create/customize forms.
  • Allow for more editing on returned reports, currently impossible to edit header information.
  • Per diem rules linked to start and end times need increased functionality. Our state has very specific rules as they relate to times, and we need greater ability to customize these rules.
  • Admins/super delegates should have the ability to see reports in the approval queue of other users.
Score 9 out of 10
Vetted Review
Verified User
  • It is easy to keep organized.
  • The automatic reminders are very helpful in a large company.
  • Some of the report features are not always easy to get to work easily.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Chrome River EXPENSE provides lots of "help" tools from video to written.
  • CR SNAP has been an awesome tool for our users to get receipts into the tool so expense reports can be easily completed.
  • Chrome River EXPENSE can be customized based on your companies needs.
  • Receipt OCR has still been challenging, especially since tips are handwritten on to the receipt.
  • Ad Hoc reporting is still challenging, videos on creating different reports would be great.
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