Emburse Chrome River

Emburse Chrome River

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Top Rated
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Score 9.0 out of 100
Top Rated
Emburse Chrome River

Overview

Recent Reviews

Great Software!

10 out of 10
September 13, 2022
Chrome River EXPENSE has made such a difference in how we manager our expense reports. Our employees out in the field are able to timely …
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Chrome River Expense

7 out of 10
August 26, 2022
We use Emburse Chrome River as our main system for travel and expenses. It is used to help create compliance to help guide users to be …
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Great Expense System

9 out of 10
August 18, 2022
We use Chrome River for expense reports, auditing and approving. Chrome river provides ease of use for those claiming business expenses …
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Rocky River Flowing

10 out of 10
June 22, 2022
The whole organization uses Chrome River EXPENSE for expense reimbursement processing. This application facilitates submission and …
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Awards

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Pricing

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What is Emburse Chrome River?

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://emburse.chromeriver.com/expense…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Concur Travel and Expense?

Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration. The product is used by over 15,000 clients. Concur is now an SAP company.

What is Expensify?

Expensify enables users to manage expenses, pay bills, send invoices, and book travel. Supports unlimited receipt scanning and mileage tracking to next-day reimbursement, to automate preaccounting systems. - Unlimited receipt scanning: Snap a photo of any receipt and Expensify 's SmartScan…

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Product Demos

Chrome River EXPENSE: The latest, most modern expense management software
01:43
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Features Scorecard

No scorecards have been submitted for this product yet..
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Product Details

What is Emburse Chrome River?

Chrome River EXPENSE is designed to automate and simplify the submission, approval and reimbursement of an employee's travel and expense spend. Its intuitive interface works effortlessly and provides full functionality on any device, anywhere, at any time.

Chrome River EXPENSE integrates an employee's travel transactions (including through a corporate travel agency or travel booking tool), as well as personal and corporate credit card purchases and out-of-pocket expenses. Employees can also upload receipt images or forward emails to create accurate expense reports without typing. With its responsive design, users will have the same features and experience on any mobile browser or using mobile apps as they have on a computer or tablet.

Accounts payable teams can use Chrome River's automated compliance, approvals, audit and reporting capabilities that integrate with any ERP solution or financial system. Chrome River EXPENSE is designed to be configurable to fit the way any business works.

Emburse Chrome River Features

Emburse Chrome River Screenshots

Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

Emburse Chrome River Video

See how we streamline expense management workflows

Emburse Chrome River Downloadables

Emburse Chrome River Integrations

Emburse Chrome River Competitors

Emburse Chrome River Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesGlobal
Supported LanguagesArmenian, Bulgarian, Canadian, French, Chinese - Simplified, Chinese - Traditional, Croatian, Czech, Dutch, English - UK, English - US, Estonian, French, German, Greek, Hungarian, Italian, Japanese, Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Thai, Ukrainian, Vietnamese

Frequently Asked Questions

Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.

Emburse Certify, NetSuite ERP, and Coupa are common alternatives for Emburse Chrome River.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Emburse Chrome River are from Enterprises (1,001+ employees) and the Higher Education industry.
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Comparisons

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Reviews

(1-25 of 119)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The OCR system is great at reading repeating invoices.
  • Allows users to setup multi-step approval processes.
  • Allows users to easily upload receipts through multiple different means.
  • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
  • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
September 13, 2022

Great Software!

Kortney Fowler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • OCR [Optical Character Recognition]
  • I love that the platform is the same no matter what device you're on
  • Easy to use, no matter computer skill range
  • Sometimes the attachments dont load propertly
August 26, 2022

Chrome River Expense

Philip Barnett | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Compliance training
  • Approval tracking
  • Notifying user of errors
  • They could have a better system for government regulations and compliance
  • Faster resolution time for user requests
  • Better notify customers of how new products came help once they are available
Nicholas Molinari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Chrome River tracks expenses very well
  • Chrome River is easy to use and allows for easy integration in a company
  • Chrome River offers many reports and audit services that make the expense process flawless
  • The audit feature can be extremely strict, which can be frustrating if the program is telling employees their receipts are not valid for their expense.
  • It would be beneficial if reports required receipts. There can be a lot of unknowns with what the expense is for if there is no receipt attached.
  • A small feature that could be changed is that you are not allowed to use a form of punctuation in the description of the reports. This can be a little annoying if you need a comma or an apostrophe.
Lorrie Black | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Completely Configurable when it comes to Messages and Warnings. You decide when and where to fire the message. You decide what the message reads. You can add, remove, and/or edit these messages at any time.
  • Configure warnings and messages to match your company policy and update as often as needed. With a recent enhancement we can now add hyperlinks in our warning messages pointing our users directly to your policy.
  • Use messages and warnings to guide your users so that they can submit a correct and complete report the first time, greatly reducing denials.
  • Easily electronically track documents from submit to approval.
  • At go, live reporting was lacking. Since our go-live on 12/1/2016, Emburse Chrome River had made significant updates to reporting. Emburse is now moving to a new reporting tool that doesn't appear to have the same robust, user friendly functionality that we have today.
  • Some releases have caused issues on our side. Emburse Chrome River does fix issues caused by releases but it would be helpful if they engaged clients with testing of upcoming enhancements and releases.
  • There is always pain with growth, Emburse Chrome River is no different. As Emburse Chrome River enhances existing features we are sometimes left in the dark until decisions have been made. There are customer advisory boards, those members should be called upon to provide input before going life.
August 18, 2022

Great Expense System

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Innovating always updating the system to keep it current
  • Help Desk support.
  • Reports to manage company spend
  • storage of all our files - never destroy
  • Support in different languages.
  • Tutorials not always easy to understand.
  • Understanding taxes in other countries better.
  • App for your Canadian customers
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Blocks users from submitting duplicates
  • Prevents users from reimbursements after 30 plus days
  • Allows us to keep track of company spend
  • Offers helpful insights into financial data
  • The compliance analysts are slow to respond
  • The systems receipt image capturing tool makes errors
  • Costly to make adjustments to preexisting rules
June 22, 2022

Rocky River Flowing

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Communication facilitation.
  • Compliance Rule validation.
  • Receipt/image capture.
  • Application support.
  • User training.
  • Customization.
Robert Ferrandino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • OCR Recognition when it comes to receipts. With some, it will auto-populate the transaction amount and merchant, along with the type of expense.
  • Mosaic Tiles are mapped to GL expenses, so end users do not need to know the GL Codes that are associated with the expense. They just need to select the correct tile.
  • Compliance Rules - Having the capability of setting up multiple rules tailored to your organization has been very helpful.
  • Reporting - Additional reporting could be helpful.
  • Direct Interface with accounting software - It would reduce time if files between our accounting software and Chrome River can integrate simultaneously.
  • Enhancements by Admins - I would like to see Admins have more capabilities to change things, although this is in the works.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Upload of receipts with OCR
  • Credit card feed
  • Connection to Cytric travel and integration of travel data
  • Payment via vendor accounts in SAP
  • Easily to learn, no intensive training needed
  • Digital archiving
  • PDF report
  • Approval workflow
  • Auditor function
  • European legal requirements
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Chrome River uses a clean operating environment to include a companion mobile app.
  • Provides multiple (simple) ways to upload receipts.
  • It includes 100s (1000s?) of business rule customizations, and it's becoming easier to manage those in our admin roles without having to request changes through Chrome River.
  • Needs increased flexibility in the forms that are used.
  • Allow admins to create/customize forms.
  • Allow for more editing on returned reports, currently impossible to edit header information.
  • Per diem rules linked to start and end times need increased functionality. Our state has very specific rules as they relate to times, and we need greater ability to customize these rules.
  • Admins/super delegates should have the ability to see reports in the approval queue of other users.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It is easy to keep organized.
  • The automatic reminders are very helpful in a large company.
  • Some of the report features are not always easy to get to work easily.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Chrome River EXPENSE provides lots of "help" tools from video to written.
  • CR SNAP has been an awesome tool for our users to get receipts into the tool so expense reports can be easily completed.
  • Chrome River EXPENSE can be customized based on your companies needs.
  • Receipt OCR has still been challenging, especially since tips are handwritten on to the receipt.
  • Ad Hoc reporting is still challenging, videos on creating different reports would be great.
Jordan Kerr, CPA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Robust PO and Invoice Workflow Approval.
  • Solid integration and data feed options to connect with most ERP's.
  • Clean and intuitive interface for end users.
  • The ability to apply multiple PO's to a single invoice.
  • The ability to import transactions/invoices through a ccv feed.
  • Build out their API connections so you can push and pull data into the system.
Jose Romero | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Automatically categorizes expense types using eWallet.
  • Saves report drafts for easy access.
  • Alerts when you have an outstanding expense for timely record keeping[.]
  • A few times categories were a bit off but it's easy enough to correct.
  • Would be nice to see the original bill.
  • Pre-populated fields would streamline even further once a similar report has been created.
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