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CIENCE Sales Development (legacy)

CIENCE Sales Development (legacy)

Overview

What is CIENCE Sales Development (legacy)?

In the legacy Managed Services model, CIENCE provided lead generation services to businesses looking for fast growth by offering multi-channel outbound sales specialization.CIENCE combines research with personalized messaging delivered through multiple channels to create a predictable stream of qualified appointments…

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Recent Reviews

TrustRadius Insights

CIENCE Sales Development has proven to be an invaluable tool for sales and marketing teams in their lead generation efforts. Users have …
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Not a short term ROI generator

7 out of 10
October 26, 2022
We brought Cience in to help launch a B2B Sales Outreach department for our established traditional ecommerce B2C product. It absolutely …
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Terrible Experience

1 out of 10
June 06, 2022
We are launching a new company and product offering free services to build our customer base. Cience was hired to help recruit companies …
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Data forward demand generation

10 out of 10
May 17, 2022
We used CIENCE to help us create an outbound campaign to generate leads for a new product we have just introduced to the market. CIENCE …
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We Love CIENCE!

10 out of 10
February 23, 2022
We utilize CIENCE to help us in following up with leads that we do not have the bandwidth to follow up with properly. We work together to …
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A Trusted Partner

10 out of 10
September 28, 2021
Background: Tevera serves college programs in the helping professions with software and services for field placement, accreditation …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Service Offering Details

What is CIENCE Sales Development (legacy)?

In the legacy Managed Services model, CIENCE provided lead generation services to businesses looking for fast growth by offering multi-channel outbound sales specialization.

CIENCE combines research with personalized messaging delivered through multiple channels to create a predictable stream of qualified appointments for sales teams. The vendor states that to date, they have delivered more than 10's of million leads to over 2,500 clients in over 225 industries.

CIENCE Sales Development (legacy) Screenshots

Screenshot of Leads Dashboard that the CIENCE Team Member works in, daily.Screenshot of An shortlist of partnerships.Screenshot of Activity reports from CIENCE offer a convenient way of keeping up with successes.Screenshot of Each campaign gets its own dedicated, custom-fit landing page.

CIENCE Sales Development (legacy) Videos

Who is CIENCE? Company leadership answers the question.
CIENCE leadership talk about sales specialization.

CIENCE Sales Development (legacy) Supported Products

CIENCE Sales Development (legacy) Availability

GeographyUnited States, Canada, South America, EMEA, APAC
Supported LanguagesEnglish, Spanish, Russian

Frequently Asked Questions

memoryBlue, Belkins, and EBQuickstart are common alternatives for CIENCE Sales Development (legacy).

Reviewers rate IT Service Provider Project Management highest, with a score of 8.6.

The most common users of CIENCE Sales Development (legacy) are from Small Businesses (1-50 employees).

CIENCE Sales Development (legacy) Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)34%
Mid-Size Companies (51-500 employees)33%
Enterprises (more than 500 employees)33%
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Comparisons

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Reviews and Ratings

(51)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CIENCE Sales Development has proven to be an invaluable tool for sales and marketing teams in their lead generation efforts. Users have found success in utilizing the software to research potential customers, schedule high-quality meetings, and handle outreach activities. The thorough research capabilities of CIENCE have been particularly appreciated by users, as it allows them to gather accurate contact information for targeted companies, solving the challenge of finding reliable data. Additionally, the software's flexibility and customization options have given users the ability to tailor their outreach strategies according to their specific needs.

One key use case of CIENCE is running outbound cold email campaigns to generate qualified meetings for account executives. Users have reported impressive open rates for these cold emails, leading to successful appointments with promising prospects. Furthermore, CIENCE helps users follow up with leads, develop email cadences, make phone calls, set up appointments, and coordinate handoffs to sales teams. This streamlines the lead generation process and ensures efficient management of correspondence with leads.

Another important use case is leveraging CIENCE's resources to expand SDR inside sales objectives and benefit sales teams. By utilizing the software's combination of soft-skills and technology applications, users have seen significant improvements in their sales and marketing initiatives. CIENCE assists with market research, processing and qualifying accounts, and generating and managing leads. Its organization, adaptability, and ease of implementation have been highly praised by users.

In summary, CIENCE Sales Development has proven to be a versatile tool that addresses various challenges faced by sales and marketing teams. From lead research and scheduling meetings to running effective outbound campaigns and streamlining lead generation tasks, the software offers a range of valuable use cases that benefit users across different industries.

High-Quality Work: Many users have praised CIENCE for their high-quality work, noting that the team consistently delivers exceptional results. This demonstrates that CIENCE goes above and beyond to provide top-notch service and meet or exceed clients' expectations.

Prompt Communication: Reviewers frequently mention the lightning-fast communication from CIENCE, highlighting their reliability and responsiveness. Clients appreciate that CIENCE is always available to address any concerns or questions promptly, which fosters a strong working relationship based on effective communication.

Expertise in Lead Generation: Several users have commended CIENCE for their expertise in lead generation, emphasizing their wide sector knowledge and access to high-level management contacts. This indicates that CIENCE excels at identifying and targeting key prospects in various industries, resulting in successful outreach campaigns.

Problematic Billing Portal: Reviewers have expressed frustration with the billing portal, stating that it has been problematic and needs improvement in remitting payments efficiently. Some users felt that this issue has caused inconvenience and delays in their payment processes.

Lack of Benchmark Data: Several reviewers have mentioned that CIENCE should provide benchmark data in line with campaign data to improve their offering. This would enable users to better understand how their campaigns are performing compared to industry standards and make more informed decisions.

Inconsistent Lead Quality: A common concern raised by reviewers is the inconsistent quality of leads generated by CIENCE. Some users reported that the leads were not appropriately qualified, resulting in lower budget prospects than expected. This inconsistency can be a challenge for users who rely on high-quality leads for successful sales and marketing efforts.

Attribute Ratings

Reviews

(1-25 of 51)
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Score 7 out of 10
Vetted Review
Verified User
Cience is well suited for providing building blocks when you are starting with very little. They took the time to learn our unique product and weren't hesitant to jump on an account for a less than traditional ICP. If you are looking to outsource sales, just be prepared to be an active voice in the partnership.
Score 1 out of 10
Vetted Review
Verified User
I believe that this company oversells its services. The salesperson confidently reassured us with stories of previous supposed successes. But in my opinion, their system is clunky and fixed to their model only. We paid for a rag-tag team of ‘specialists’ who are all over the place. In the first 3 months of our programme, five or six of our dedicated team members turned over, one at a time. In our experience, the handovers were non-existent, and not one of them (on their own admission) took time to really understood what we do. One even admitted to me that their prospect list is unchecked. I believe that they’ll blind you with your performance stats to give you false hope. Suddenly the three months are up and then, in my experience, they’ll try to sell you a follow-on programme. Despite false promises, they secured ONE real meeting for us and one dud one. LinkedIn is on fire with ex-‘cientists’ on the JOB hunt now complaining about their ex-employer. If we had just given the money to a charity, I’d be feeling a lot better right now.
June 06, 2022

Terrible Experience

Score 1 out of 10
Vetted Review
Verified User
I would rate zero if possible. We have a very simple, easy-to-understand offering. Nothing complex or nuanced. Free offering to get started. Yet we still got nothing. Hard to imagine a situation more straightforward and simple than ours, so I can't imagine this having a positive rate of return for any situation.
Score 1 out of 10
Vetted Review
Verified User
If you are an organization that values collaboration, organization, attention to detail, coachability, and willingness to listen and take feedback, Cience is not the "partner" for you. You fork over your entire 3-month payment upfront with no guarantee of return. What ensues is them checking the boxes with no ownership and accountability along the way. Maybe if you're a drastically simple widget, Cience would work, but if you have a professional services product or something that clearly needs its value props well-articulated, steer clear. You will be burned and they will not work with you at all to take corrective measures, only kick the can further down the road without owning their mistakes.
Score 10 out of 10
Vetted Review
Verified User
If you have a product where you understand the Ideal Customer Profile and are looking to bring leads to your sales teams - CIENCE is going to be a great resource for you to use to stimulate demand. If you are less sure of your product-market fit and ideal customer profile, CIENCE could still be a good option - but you should taper your expectations accordingly.
February 23, 2022

We Love CIENCE!

Score 10 out of 10
Vetted Review
Verified User
CIENCE is great for developing successful email and phone call messaging playbooks, properly following up with leads, and setting appointments.
Score 10 out of 10
Vetted Review
Verified User
We feel so lucky to have such a strong strategic partnership with CIENCE! We are impressed with the dedication and cooperation of their team and have confidence that they will steer us in the right direction for the success of our cold activation pilot program.
Score 10 out of 10
Vetted Review
Verified User
CIENCE is well-suited in taking high-level instructions, understanding the goals and completing projects with a high level of accuracy. They are able to work very quickly in most cases. What's been most valuable is their willingness to take on new, ad-hoc projects on the fly and complete them quickly with a high level of accuracy. My favorite part is that the success team is a total pleasure to work with. One minor area for improvement is that occasionally they have made incorrect assumptions instead of asking for clarity on something.
Jerome Tannenbaum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
They were able to connect us with a very skeptical audience of C-Suite decision-makers in hospitals. Our services were, at the time (Pre-COVID) not what most healthcare executives would have considered mainstream. CIENCE was very effective at making the initial introductions of both our concept and some of the details of our services and got us an audience with many people in our target audience.
Score 8 out of 10
Vetted Review
Verified User
Great for a consulting firm looking for prospective clients. Great for software/product sales. Needs detailed review of copy and messaging to ensure what CIENCE generates in on-brand for the company. Sometimes copy/grammar isn't 100% aligned.
Jason Work Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
They are well-suited for trying out leads in international markets as they have reps around the globe. They are very efficient at contacting old or previously inactive leads/contacts that in-house representatives may not have time for.
Score 10 out of 10
Vetted Review
Verified User
I have already recommended CIENCE to others. Truly lucky to have found them. They produced results immediately. Shifted campaigns quickly to adapt to market needs. Updates are thorough. I love their transparency - all work is shared in an online project management platform - you can access reports, data, progress, scripts, etc. immediately any time.
Score 9 out of 10
Vetted Review
Verified User
The overall lead generations result is great and we have increased our market share in APAC region. During some periods which the result is not good, CIENCE always suggest excellent ideas for us to confront the challenges and improve the situation.
Score 9 out of 10
Vetted Review
Verified User
Cience has a wonderful team and structure for outreach and prospecting. Their methodology is outstanding, they are constantly looking at messaging and identifying if it needs to be updated or is not playing well with the audience. The research team is wonderful and very capable at ferreting out new leads and prospects.
Score 10 out of 10
Vetted Review
Verified User
Initially, our goal was to utilize the CIENCE team as an extension of our Sales arm, utilizing both phone and email outreach, to introduce our company to our existing customer base. This evolved into a much more personal engagement with our customers which included detailed scripts and creation of multiple landing pages that customers could utilize to learn more information.
Blake Shutterly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I think CIENCE is very well suited to companies that have small business development teams. We simply couldn't do what they do with the amount of people we have. It would take us significantly longer to do as much outreach as we've done with them. They might not be well suited in larger companies that have a dedicated sales team.
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