CIENCE

CIENCE

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.7 out of 100
Top Rated
CIENCE

Overview

Recent Reviews

Data forward demand generation

10 out of 10
May 17, 2022
We used CIENCE to help us create an outbound campaign to generate leads for a new product we have just introduced to the market. CIENCE …
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We Love CIENCE!

10 out of 10
February 23, 2022
We utilize CIENCE to help us in following up with leads that we do not have the bandwidth to follow up with properly. We work together to …
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CIENCE Lead Generation

8 out of 10
May 02, 2021
We have been using CIENCE for help with lead generation in the B2B space. We have a specific market we are aiming for and so finding new …
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2019

Popular Features

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List upload/download (26)

8.7
87%

List quality (29)

8.5
85%

Ideal customer targeting (27)

8.4
84%

Identification of new leads (26)

8.4
84%

Reviewer Pros & Cons

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Pricing

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What is CIENCE?

CIENCE provides managed sales specialization services to businesses looking for fast growth. The vendor states CIENCE combines best-in-class research with personalized messaging delivered through multiple channels to create a predictable stream of qualified appointments for…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://cience.com/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

Prospecting

8.5
85%

Sales Intelligence Data Standards

8.5
85%

Data Augmentation & Lead Qualification

8.3
83%

Sales Intelligence Email Features

8.5
85%

Service Offering Details

What is CIENCE?

CIENCE provides managed sales specialization services to businesses looking for fast growth.

The vendor states CIENCE combines best-in-class research with personalized messaging delivered through multiple channels to create a predictable stream of qualified appointments for sales teams. To date, they state they have delivered more than 3.55 million leads to over 600 clients in over 130 industries.

CIENCE Screenshots

Leads Dashboard that your CIENCE Team Member works in, daily.An shortlist of partnerships we're most proud of.Activity reports from CIENCE offer a convenient way of keeping up with our successes.Each campaign gets its own dedicated, custom-fit landing page.

CIENCE Videos

Who is CIENCE? Watch company leadership talk about who we are and what we do.
CIENCE leadership talk about our core belief — sales specialization.

CIENCE Downloadables

CIENCE Supported Products

CIENCE Competitors

CIENCE Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)34%
Mid-Size Companies (51-500 employees)33%
Enterprises (more than 500 employees)33%

CIENCE Availability

GeographyUnited States, Canada, South America, EMEA, APAC
Supported LanguagesEnglish, Spanish, Russian

Comparisons

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Frequently Asked Questions

What is CIENCE's best feature?

Reviewers rate Load time/data access highest, with a score of 8.8.

Who uses CIENCE?

The most common users of CIENCE are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (46)

Ratings

Reviews

(1-25 of 46)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We used CIENCE to help us create an outbound campaign to generate leads for a new product we have just introduced to the market. CIENCE helped us to create the content, process, and identify the right leads for us to pursue. Moreover, they then did the outreach to the identified targets using the materials we had developed.
  • Outbound dialing
  • Demand generation
  • Analytics
  • Not all products are ready for outbound campaigns - it would be great if CIENCE could level set early expectations on what kind of responses we can expect given the maturing of the tool.
If you have a product where you understand the Ideal Customer Profile and are looking to bring leads to your sales teams - CIENCE is going to be a great resource for you to use to stimulate demand. If you are less sure of your product-market fit and ideal customer profile, CIENCE could still be a good option - but you should taper your expectations accordingly.
February 23, 2022

We Love CIENCE!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We utilize CIENCE to help us in following up with leads that we do not have the bandwidth to follow up with properly. We work together to develop email cadences based on the target audience and they also make phone calls on our behalf. They help set up appointments and coordinate handoff to our sales team.
  • Appointment Setting
  • Lead Follow Up
  • Email Messaging
  • Ability to reach out on LinkedIn without using a personal profile
CIENCE is great for developing successful email and phone call messaging playbooks, properly following up with leads, and setting appointments.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Due to the limited capacity of our internal xDR organization, the objective of the pilot is to work CIENCE, leveraging their outbound SDR services targeting cold contacts in the Enterprise and Corp segments, with a focus on CIAM and Security personas with the goal of activating 4%+ of the contacts targeted in the pilot.
  • Provides a strong strategic partnership
  • Dedication and cooperation with our marketing teams
  • Provides recurring updates on the progress of our pilot program
  • Strong collaboration and communication with cross-functional teams
  • We are working on a pilot so both our teams are learning together
We feel so lucky to have such a strong strategic partnership with CIENCE! We are impressed with the dedication and cooperation of their team and have confidence that they will steer us in the right direction for the success of our cold activation pilot program.
Score 10 out of 10
Vetted Review
Verified User
Review Source
CIENCE is performing several services for us, including contact research, company data enrichment, list scrubbing, ecommerce category classification and other various ad-hoc data research and scrubbing related projects. These services are being used for our sales and business development initiatives. CIENCE's work has allowed us to better understand or addressable market, target our ICP and identify + connect with our target prospects.
  • Contact info research
  • List scrubbing
  • Ad-hoc data research and enrichment
  • Accuracy has been an issue in rare instances
CIENCE is well-suited in taking high-level instructions, understanding the goals and completing projects with a high level of accuracy. They are able to work very quickly in most cases. What's been most valuable is their willingness to take on new, ad-hoc projects on the fly and complete them quickly with a high level of accuracy. My favorite part is that the success team is a total pleasure to work with. One minor area for improvement is that occasionally they have made incorrect assumptions instead of asking for clarity on something.
Jeff Winesett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using Cience for outbound marketing outreach to help find and schedule initial sales conversations.
  • very responsive
  • proactive communication
  • clear goal setting and meeting of those goals
  • outbound "cold" calling
  • being more explicit in establishing campaign success criteria
  • would love to see a month-to-month subscription option
Very sell suited for "top of the funnel", initial conversation meeting scheduling. Great at executing cross channel outbound marketing campaigns.
Ashkan Eskandari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are often in a position where we find industries and/or companies that are interested in our services but getting reliable contact information can be a challenge. CIENCE provides our team with incredibly accurate information for the companies that we are targeting as part of our marketing and client solutions outreach.
  • Great communication - very responsive and friendly
  • Reliable delivery of solutions
  • Intuitive and helpful dialogue around what is needed from our side
  • They could suggest other industries or companies to us more often
They've been amazing to work with! I would certainly recommend them to a colleague.
Kim Anchors | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
CIENCE has been very helpful in helping us expand our contact information for accounts. We've found their information to be reliable and reasonably priced. The team is responsive and has the ability to handle the scope of research we need.
  • Account contact research
  • Account profile information
  • Recent and up-to-date information
  • My experience was great. I can't think of any way to improve.
If you are looking for additional contacts to expand your buyer profiles for accounts, CIENCE does a great job.
September 28, 2021

A Trusted Partner

Rhys Larson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Background: Tevera serves college programs in the helping professions with software and services for field placement, accreditation reporting, and assessment management. We've recently added a professional division that helps our student graduates find great jobs through our niche job board at tevera.pro.

Cience's Impact: Our sales process in higher ed is really locked in with very specific prospects at universities and colleges, but for our new professional division, we faced a huge challenge: we have tens of thousands of organizations that we need to reach but little to no information other than email addresses. Cience's team has appended our information with valuable organizational and contact information including decision makers for our specialized settings. The results are outstanding but more importantly, the team has been awesome to work with as they have learned what we are looking for and have consistently provided solutions that match our goals and budgets. I highly recommend Cience if you are looking for similar help and results.* (*Unless your organization competes with us in which case, find your own secret weapon!)
  • Collaboration and problem solving
  • Data appending and enhancement
  • Solution development in line with budget requirements
  • Operationally, none.
  • Their billing portal has been problematic and I hope they can fix some issues that take a little more time to remit payments (which we gladly make given their results).
Figuring out who your organization needs to reach and giving you information and insight into them so that your marketing is highly targeted and effective.
Ambrosia Roque | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Cience for one department but the results benefit our sales team. It helps our R&D department work through our lead list.
  • Provides great data
  • Great communication
  • Wants to understand your company to provide accurate information to potential clients
I've had a great experience with Cience this far. I think they provide great and detailed data.
Jerome Tannenbaum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
CIENCE was used by the National Sales and Marketing group to describe our telemedicine services. The target audience was executives in the C-suites of more than 2,000 hospitals in the United States. CIENCE identified the key members of each hospital, and how to most effectively contact them, including phone, email, and other means.
  • Rapidly created marketing scripts based on the domain knowledge we provided.
  • Rapidly identified the key executives and ways to reach them in our target audience.
  • Provided well-spoken representatives who were able to get our message across.
  • Provided excellent weekly feedback on their 'hit-rate.'
  • None. They performed as well, or better than expected.
They were able to connect us with a very skeptical audience of C-Suite decision-makers in hospitals. Our services were, at the time (Pre-COVID) not what most healthcare executives would have considered mainstream. CIENCE was very effective at making the initial introductions of both our concept and some of the details of our services and got us an audience with many people in our target audience.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have been using CIENCE for help with lead generation in the B2B space. We have a specific market we are aiming for and so finding new leads can be challenging. CIENCE has really helped us approach our lead generation strategy in a much more strategic way - determining who we want to target and why they are important. In addition, their own use of data and analytics is very impressive - they have one of the best scoreboards I've seen! Finally, I can't say enough about their flexibility and interest in trying new things. We've had great discussions about new ways to do things and a true test and learn approach.
  • client service - always there when we need them and exceptionally responsive
  • Follow up - we get so busy with our "day job" but the CIENCE team always keeps us on track
  • Flexibility - always willing to listen and try new things
  • Hard to tell so far. We havent closed any deals yet, but the leads have all been strong
Well suited when the client knows the type of leads they are looking for
Carl Lorimer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
CIENCE was brought on board to assist in the design and execution of outbound campaigns. Their team seamlessly filled a gap in our sales and marketing teams that existed due to limited bandwidth. Using their proven formula for success, after gaining an understanding of our ICP the CIENCE team took the lead in developing outreach copy and target customer research. Once all parties were in agreement on the game plan, we kicked off the sequence and the results were immediate. Beyond leads and sales, CIENCE's work has lead to a better understanding of our market's unmet needs but also their future wishlist, greatly informing our product development. The campaign has not only affected the bottom line, but many other aspects of our organization that better empower us to make critical strategic decisions going forward.
  • Outbound campaign strategy
  • Organization and proactive communication with us, the customer
  • Data capture and synthesis
  • N/A
If your organization either has no SDR staff or ICP research capability, CIENCE fills this critical gap.
Score 8 out of 10
Vetted Review
Verified User
Review Source
CIENCE helps us find quality leads, develop engaging content, and manage sending waves of customized marketing emails and LinkedIn messages. This has generated 3-4 meetings per week with valuable prospects. CIENCE does a great job of reporting and follow up with bi-weekly calls and active slack engagement.
  • Great communication and reporting.
  • Strong followup and relationship management.
  • Deliver quality leads and meetings with prospects.
  • In the beginning we had some issues with landing page development.
  • Sometimes grammar and copy needs additional review.
Great for a consulting firm looking for prospective clients. Great for software/product sales. Needs detailed review of copy and messaging to ensure what CIENCE generates in on-brand for the company. Sometimes copy/grammar isn't 100% aligned.
Jason Work Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
CIENCE is being used by our Marketing department to supplement the work of our Sales Development representatives and reach more prospective customers, contacting leads that our primary in-house team may not get to.
  • Great communication. We are aware of every successful contact their phone representative makes.
  • Strong accountability. They want feedback on every sales opportunity to know if they can improve in the future.
  • Nothing comes to mind. Maybe increasing their familiarity with some of our product features to further improve their pitch?
They are well-suited for trying out leads in international markets as they have reps around the globe. They are very efficient at contacting old or previously inactive leads/contacts that in-house representatives may not have time for.
Great communication and accessibility.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Marketing Research and Lead Generation.
  • Data Integrity
  • Data Reporting
  • Quickly learned business and acted as extension of core sales team
  • Strong communication, frequent updates, keep campaigns on schedule
  • Friendly, adaptable, produce results
  • nothing bad to say. Daria and her team = dream team!
I have already recommended CIENCE to others. Truly lucky to have found them. They produced results immediately. Shifted campaigns quickly to adapt to market needs. Updates are thorough. I love their transparency - all work is shared in an online project management platform - you can access reports, data, progress, scripts, etc. immediately any time.
Prompt communication.
Score 9 out of 10
Vetted Review
Verified User
Review Source
CIENCE is a great partner with us and provide[s] professional lead generation service for us. It is a big challenge for targeting the APAC region, but CIENCE has overcome this challenge brilliantly. They keep improving and enhancing their outreach strategies, which in turn generate qualified sales accepted leads and fruitful appointments, so our sales teams can focus on converting those leads into new business.
  • Detailed and informative weekly reports.
  • Responsive actions.
  • Fruitful market data analysis and strategies.
  • Room for improvement in the early stage of campaign preparation.
  • None.
The overall lead generations result is great and we have increased our market share in APAC region. During some periods which the result is not good, CIENCE always suggest excellent ideas for us to confront the challenges and improve the situation.
They have a pool of talented teams and being responsible.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cience is our top of funnel lead generation arm. They are handling outreach, initial discussion and appointment setting. We have a very niche and specialized industry and Cience has a firm grasp on what we do and how to get appointments set.
  • Email Prospecting
  • Content Creation
  • Prospect Follow Up
  • Team Turnover
  • Onboarding new team members
Cience has a wonderful team and structure for outreach and prospecting. Their methodology is outstanding, they are constantly looking at messaging and identifying if it needs to be updated or is not playing well with the audience. The research team is wonderful and very capable at ferreting out new leads and prospects.
They are wonderful to work with.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Outreach to existing and potential customers in a brand new territory in an effort to schedule in-person, introductory meetings. This included distilling large contact lists, creating a professional landing page, and automatically scheduling meetings in Outlook for different sales team members. The primary outcomes we were looking for were in-person meetings, brand awareness, and evangelism of our company's core capabilities.
  • Contact list data integrity.
  • Email campaigns.
  • Scheduling meetings.
  • Landing web page creation.
  • Phone scripting.
  • Flexibility of utilizing existing company standards, e.g. existing CRM, messaging platforms, etc...
  • Shorter on-boarding period.
Initially, our goal was to utilize the CIENCE team as an extension of our Sales arm, utilizing both phone and email outreach, to introduce our company to our existing customer base. This evolved into a much more personal engagement with our customers which included detailed scripts and creation of multiple landing pages that customers could utilize to learn more information.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We're using CIENCE for the sales team to begin our initial forays into outbound prospecting. 2020 is our first year of intentional outbound demand generation and we needed an effective partner to help with first steps.
  • Create email copy.
  • Use all prospecting channels (LinkedIn, Email and Phone).
  • Provide metrics and reporting.
  • Prospect research.
  • Meeting confirmations - sometimes they would cancel.
Well suited to start your outbound program and help test approaches. Useful to augment resources for AEs if you don't have sufficient resources internally.
Blake Shutterly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
CIENCE has allowed us to scale our outreach in a way that my internal team could not have done alone. They work with our business development team and are very good at what they do. With a team member dedicated to lead development, email outreach, call outreach, and the account manager, their singular focus is what makes the team so great.
  • CIENCE is very timely with everything they're delivering.
  • CIENCE is always available to answer questions/concerns.
  • CIENCE is professional and impressive with what they deliver.
  • I don't have anything bad to say about CIENCE.
I think CIENCE is very well suited to companies that have small business development teams. We simply couldn't do what they do with the amount of people we have. It would take us significantly longer to do as much outreach as we've done with them. They might not be well suited in larger companies that have a dedicated sales team.
Petra Pasquina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We had a wonderful experience working with CIENCE. They offered us the ability to scale our outreach to thousands of potential customers that our internal team just didn't have the bandwidth to handle. The CIENCE team was very flexible and used the most current strategies and technology to help us manage and track campaigns.
  • Customer outreach
  • Campaign tracking & reporting
  • Account management
  • Creative development
  • Copywriting
If you are looking to scale your sales efforts by adding an SDR team without the added expense and time, CIENCE is the perfect solution. They ramp-up very quickly and are a cost-effective solution in the market.
Score 10 out of 10
Vetted Review
Verified User
Review Source
CIENCE helped us to develop a systematic approach for lead generation via inbound and outbound marketing. They are constantly researching new potential customers for us, and doing all of the hard work involved each and every day to ensure the highest quality meetings are being scheduled. They are primarily being used by our sales and marketing teams, but the impact of their work is felt across the entire organization. Their team creates and optimizes our messaging and outreach by testing and adapting to the responsiveness and feedback of our prospects. This solves a critical issue for us because our C-level team is limited in bandwidth, and CIENCE's expert work allows us to focus on closing deals, be more innovative, and execute the company's vision.
  • The team at CIENCE is incredible. Our assigned Customer Success Manager (Yaroslav), SDR (Valeriya), and Lead Copywriter (Amanda) have produced some of the best work we've had by any of our vendors. They are all top-notch talent and are also some of the most hardworking, helpful, and genuine people I've had the pleasure to work with.
  • CIENCE is lightning fast in their communication. They are reliable, responsive, and always doing their best to exceed our expectations.
  • CIENCE is not only one of our most productive vendors, but they are also one of the most strategic partners of ours. They sincerely care about the results that they produce and are always thinking outside the box to make our program better each day.
  • The team is incredibly resourceful and collaborative. CIENCE will regularly bring in a variety of experts to our weekly calls to help us resolve issues that I would usually expect to be out-of-scope for them. They never cease to amaze me with how much knowledge is shared between their departments and how willing they are to jump in and support us.
  • There isn't much to say here for me from a feature or functionality perspective. We've always had a very seamless interaction with CIENCE from a technology standpoint. I have to admit that I am typically the bottleneck if things ever get stuck because our team at CIENCE usually has to push me to get materials and documentation for our campaigns.
  • We once ran into a slight issue with the timing for our contract renewal. I needed to pause our service because of a large deal we acquired, and I needed to save some extra funds to ensure we could prepare for it properly. I was technically too late to put the pause in time based on the dates in our contract. However, the CIENCE team worked closely with me to come up with a creative solution that was understanding of my challenging situation at the time, while also favoring our long-term partnership rather than short-sighted revenue gains.
CIENCE is well suited for any organization that is willing to invest the proper time and effort with their team to fully utilize their services and leverage the wonderful talents of their team. It is probably much less appropriate if you think that CIENCE is simply a vendor that should work independently and magically produce groundbreaking results. They will absolutely produce results and exceed expectations, but your organization has to do your part as well to ensure the success of the program.

When I first started working with CIENCE, I had many other priorities and honestly did not put enough focus on our program. Despite this, CIENCE was able to produce good results. After I realized that I had not been attentive enough and moved some other things around to prioritize our work with CIENCE, the results grew significantly.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We brought in CIENCE to help us identify leads for potential collaboration opportunities and schedule appointments with those leads.
  • Copywriting.
  • Lead generation.
  • Appointment setting.
  • There were certain requirements for us to complete in order for them to be able to reach the volume that was promised, but those were not clearly stated in the initial discussion or contract.
CIENCE will do a great job of researching leads, writing thoughtful messaging, and working with your team to set up appointments during the best times for you.
Lindon A. Crow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Productive Learning leads executive-only advisory boards and CIENCE was used for their marketing abilities to find prospective candidates, connect with them via email and set up an appointment with one of my team members. We are using CIENCE specifically for our Corporate Training department and connecting to C-Level and executives across all industries.
  • Writing email copy for multi-email campaign.
  • Quantifying and tracking all processes.
  • Weekly updates and meetings and an ability to adjust quickly with new offerings we create.
  • We'd like to take our current database and find "lookalike" prospects, meaning, taking the characteristics of our current database and finding similar demographic/psychographics. They were unable to do that, but we found a way around it.
Ongoing email marketing to a large number of people is what CIENCE does best. They write the emails, find the prospects, email the prospects, and do follow-up with them. They also can create landing pages for those prospects to move to. We did not use them for other activities, but I believe they do more as well.
March 25, 2020

Solid Investment

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CIENCE for lead generation for our Sales Team. Their goal is to set the initial appointment with the correct title and in our desired target market.
  • Detail oriented
  • Great writing
  • Good reporting
  • Good communication with clients
  • Good lead quality
  • Would love to see some sort of pay for performance model.
Any kind of lead generation would benefit from CIENCE. Not sure if it is as relevant for e-commerce type businesses.