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https://media.trustradius.com/product-logos/39/Wh/PO77FZCK601L.JPEGCIENCE - Great service and thorough researchRequirements gathering,CIENCE clearly understood what we needed to accomplish and did so quickly in a very productive way. The research efforts were top notch and the lead generation/prospecting very helpful. We completed a terrific prospect list, as well as a series of meetings with prospective clients.,Research on target markets. Email campaigns. Script generation.,Quantity of appointments generated.,8,I have worked with them before and they did a great job on the research side then. They excel at finding email and contact information, as well as target companies and customers. They also have the ability to find actual customers and make appointments, accelerating your own efforts.,8,EmailDirect.com,BasecampValuable supplement to our sales and outreach teamTurnkey managed services,We enlisted CIENCE to expand our outreach in several directions. The first was for client lead generation with certain key attributes. Along with this, they orchestrated outreach campaigns in partnership and marketing collaboration vectors as well. Their team efficiently delivered results in all these campaigns including research, correspondence, and reporting. This gave us valuable and appropriate leads and connections that will help grow our business both now and into the future.,Research and filtering prospective leads. Very adept in organizing and executing email outreach with high conversion rates. Clear communications and scheduling with clients and our sales team. Excellent reporting of progress throughout the campaigns.,The weekly reports could be handled more efficiently.,10,They deliver high quality and quantity results at appropriate rates. The campaigns they organize are efficient and well executed and they are quick to adopt new ideas or directions into their work. The reporting is clear and consistent and communications with the whole team are generally very constructive.,10,HubSpot, Salesforce App Cloud and Google DriveReview of CIENCE Lead GenerationTurnkey managed services,We were looking to generate leads. While CIENCE provided large lists of prospects and was able to schedule a number of calls, they were not able to generate solid leads that resulted in business.,Being adaptable and flexible when a certain cadence isn’t working well, they pull their knowledge/resources to develop a plan that works better for our service. Very friendly, professional, dedicated team members. Compiling and sharing the results of their work regularly with the team - I think they did a great job of always keeping us abreast of the email activity.,The writing of the email cadences can be improved. At first, they were being written by someone who spoke English as a second language and it showed in some of the expressions used. Lynsday has been great, but I feel like some of the language is still clunky and doesn’t match our company, MK3's, voice. Backing up their strategy with data. When we were looking for alternative approaches for the style of emails being sent out, recommendations were made, but they did not have solid data on how they performed to back them up. Could improve at qualifying leads - a number of the leads we were able to get on the phone with were not appropriately qualified and were operating with budgets much lower than was appropriate for our services.,7,We selected CIENCE because we were looking for a partner to assist with lead generation that we believed would produce results. The criteria were based on a pilot offering combined with a competitive pricing model.,7,HubSpotInexpensive, trustworthy serviceTurnkey managed services,We use CIENCE for our outbound sales. We have an SDR within their team that does email and phone outreach to a list of potential prospects that we provide to them.,Inexpensive - Most US-based SDR agencies are at least 3x the cost. Weekly review with account manager - Our account manager and SDR do a weekly review with stats from the last week, some sample conversations, etc. This is extremely helpful to stay on top of what's happening. Consistent - They have produced consistent results for us over the last few months.,SDRs are not based in the USA. It will take 4 - 6 months to start seeing good results. I'm guessing this is true for any SDR so it's more about having the right expectations. One of our SDRs had to be changed after a few months. This may not happen to everyone but it slowed us up a bit.,8,They provided the service we needed at a price that we were comfortable paying.,8,HubSpotCIENCE builds top-of-funnel for chemical startupTurnkey managed services,Yes, [CIENCE clearly understand the business problem I wanted to solve, and did they actually solved it]. I needed top-of-funnel marketing tactics to execute my sales strategy. CIENCE understood the problem(s) very well and put a team in place to execute. They proved their acumen with the 1st pilot, producing 10 major leads and more importantly, a fantastic ROI for my industry/segment. It was a no brainer to sign up for a year commitment.,Researched/identified the companies in the global market I am in (I don't know all the companies in the massive market of chemicals manufacturing). Researched/identified the key executives and roles I wanted to approach. Provided sales outreach to the executives, 10,000 in four months. Rep provides key persistent follow-up. Provided content experts to complement/check on my content. Designed "waves" of cent for A/B testing. Provided a Project Manager to ensure that metrics are met and ROI continues. Provides, populates, and manages a CRM system for all contacts.,Tough question, as the learning curve to enter any market takes time. CIENCE, with zero experience in my highly technical/science-based sector, overcame this hurdle within two weeks. Their team approach helped to do this. Attention to detail is something that everyone might miss from time-to-time, and we are all learning.,10,I challenged them, as I know their "work" and process extremely well. They responded, producing for me 1000 free leads and impressive B-to-B pitch. It was a great move, because executing on the 1000 leads is what I needed, not the 1000 unqualified leads. Of course, they had the team who could do that, and it's not rocket science, just hard work.,9,Zoom,Accenture Compliance Consulting, Beckon and AddSourceCIENCE - the Lead CatcherCustomer support / Help desk,CIENCE understood we needed more leads. They took our lists and built some of their own, cleaned them, and then worked with us to define our Ideal Client Profile so we could identify their pains. They then developed email wave campaigns in order to generate hand raisers through responders which they qualified and passed as leads. We had an increase in leads because of CIENCE.,They communicate regularly with our Inside Sales Manager to educate them on what we consider a qualified lead, this makes their work true quality. They meet with us weekly in order to go over progress on every running campaign, their results, any obstacles, and to discuss strategies for the following week. If you feel things are not going exactly as you expected, they want to know so they can strategize with you on how to get the results you are looking for.,I would love MORE leads...,9,Economically feasible, limited engagement commitment while you await results. Complete engagement-ready from the start.,9,Basecamp and HubSpot,Cost effective extension of our Insides Sales TeamSolution Integration,We were looking to expand our contact list, create awareness about our brand and identify target accounts for meetings.,Research target individuals and accounts. Develop creative outreach programs. Summarize outreach results with statistics.,Their research is thorough - so no improvement needed there. I cannot identify a 2nd area for improvement.,10,Our criteria were flexible. We wanted a responsive client at a reasonable cost.,10,SalesLoft and iContact,The Art and CIENCE of Sales AccelerationRequirements gathering Turnkey managed services,The primary business problem we were trying to solve when we connected with Cience was figuring out a way to effectively create and scale a Sales Development function within our Sales and Marketing system. For us, this was all about creating a predictable pipeline of conversations and leads for our sales team. Cience completely understood this challenge from our first conversation and they helped us solve it by providing a fully outsourced, end-to-end sales development solution.,Cience is excellent business discovery and uncovering exact needs. Cience is excellent at Lead Generation & Enrichment execution. Cience is excellent at ongoing communication and management of the solution team.,Cience has room for improvement in providing benchmark data in line compared to campaign data.,9,Our selection criteria, in order of importance, came down to capabilities, services, experience, approach, rigor, tools, and price. We selected Cience specifically due to their approach and their alignment with our business model and our Sales & Marketing system. Furthermore, we were impressed by their team approach and dedicated team structure.,10,HubSpot Sales and HubSpot CRMYou Need An Ally Like CIENCEWe're using CIENCE to optimize our sales cycle, generate quality leads, and execute our campaign objectives. It addresses several business problems for our executive and sales team: how to foster new client relationships for our services, target our ideal client, build awareness, and integrate sales objectives alongside our agile research, and analytics sprints to improve our practices.,They've integrated as part of our core team. Beyond that, they have truly learned about our methods to successfully build campaigns tailored to our objectives. Customer service is always professional. We feel our time is valuable, and never wasted.,I have no complaints at this time. Customer service, reporting, lead quality, and targeting have been exceptional.,10,Sales objectives are continually optimized with new benchmarks We continue to push our quarterly goals to new limits with positive returns We have built our brand awareness with our ideal client,HubSpot Sales,Wrike, HubSpot CRM, Google Cloud StorageImprove the efficacy of your SDRs with Cience.Turnkey managed services,Cience has helped immensely with the lead generation data gathering for our email marketing campaign. It was very easy to get up and running and we haven't looked back!,Lead generation data gathering. Communication / transparency.,Upselling to other services!,10,We did a bake off between multiple providers; Cience generated the best data for the companies we were interested in, and were very price competitive with other solutions.,9,Not ApplicableGreat value for lead-generation campaignsCIENCE has stepped in to help generate leads and also do lead management. From starting campaigns to managing them, CIENCE has been the only tool we use in my department. CIENCE takes away the endless and time-consuming tasks of finding leads, qualifying them, contacting them and managing correspondence. They are very organized in their process of implementation, adaptable with changes that come along the way. A true pleasure to work with.,Managed a campaign before and after we attended a trade show, contacting attendees to visit our booth at a given time. After the trade show, CIENCE managed the follow ups as well. Managed a campaign to find leads that would be a good fit for managed travel programs. All email/calls and lead generation aspects were managed by them.,Allowing for the client to interview sales assistants that are good fit for the campaign. i.e. choose someone that might have interest in your industry.,10,We closed 3 accounts in the first 30 days.
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CIENCE
11 Ratings
Score 8.2 out of 101
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CIENCE Reviews

CIENCE
11 Ratings
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Score 8.2 out of 101
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Mic Chaudoir profile photo
June 25, 2019

Review: "CIENCE - Great service and thorough research"

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Research on target markets.
  • Email campaigns.
  • Script generation.
  • Quantity of appointments generated.
If you have a sales prospecting or research project that can benefit from a defined customer list and electronic lead generation, CIENCE will get the job done. This is especially true if you have a detailed customer profile that can be used.
Read Mic Chaudoir's full review
Dmitry Schetnikovich profile photo
March 02, 2019

CIENCE Review: "Valuable supplement to our sales and outreach team"

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Research and filtering prospective leads.
  • Very adept in organizing and executing email outreach with high conversion rates.
  • Clear communications and scheduling with clients and our sales team.
  • Excellent reporting of progress throughout the campaigns.
  • The weekly reports could be handled more efficiently.
CIENCE is a perfect fit for expanding outreach campaigns for SMBs.
Read Dmitry Schetnikovich's full review
Jennifer Brown profile photo
February 26, 2019

"Review of CIENCE Lead Generation"

Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Being adaptable and flexible when a certain cadence isn’t working well, they pull their knowledge/resources to develop a plan that works better for our service.
  • Very friendly, professional, dedicated team members.
  • Compiling and sharing the results of their work regularly with the team - I think they did a great job of always keeping us abreast of the email activity.
  • The writing of the email cadences can be improved. At first, they were being written by someone who spoke English as a second language and it showed in some of the expressions used. Lynsday has been great, but I feel like some of the language is still clunky and doesn’t match our company, MK3's, voice.
  • Backing up their strategy with data. When we were looking for alternative approaches for the style of emails being sent out, recommendations were made, but they did not have solid data on how they performed to back them up.
  • Could improve at qualifying leads - a number of the leads we were able to get on the phone with were not appropriately qualified and were operating with budgets much lower than was appropriate for our services.
CIENCE is well suited for email marketing - great for those email blasts and follow up campaigns. They are less well suited for converting leads. While there was a lot of research done, they never seemed to find potential leads that could convert.
Read Jennifer Brown's full review
Kalyan Varma profile photo
May 06, 2019

CIENCE Review: "Inexpensive, trustworthy service"

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Inexpensive - Most US-based SDR agencies are at least 3x the cost.
  • Weekly review with account manager - Our account manager and SDR do a weekly review with stats from the last week, some sample conversations, etc. This is extremely helpful to stay on top of what's happening.
  • Consistent - They have produced consistent results for us over the last few months.
  • SDRs are not based in the USA.
  • It will take 4 - 6 months to start seeing good results. I'm guessing this is true for any SDR so it's more about having the right expectations.
  • One of our SDRs had to be changed after a few months. This may not happen to everyone but it slowed us up a bit.
I would recommend to any company trying to do outreach at a reasonably high volume - at least 100 people per week. They can also do prospect research but we are not utilizing that service at the moment. Our SDRs do email and phone call based outreach to our prospects.
Read Kalyan Varma's full review
John Currie profile photo
February 15, 2019

Review: "CIENCE builds top-of-funnel for chemical startup"

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Researched/identified the companies in the global market I am in (I don't know all the companies in the massive market of chemicals manufacturing).
  • Researched/identified the key executives and roles I wanted to approach.
  • Provided sales outreach to the executives, 10,000 in four months. Rep provides key persistent follow-up.
  • Provided content experts to complement/check on my content. Designed "waves" of cent for A/B testing.
  • Provided a Project Manager to ensure that metrics are met and ROI continues.
  • Provides, populates, and manages a CRM system for all contacts.
  • Tough question, as the learning curve to enter any market takes time. CIENCE, with zero experience in my highly technical/science-based sector, overcame this hurdle within two weeks. Their team approach helped to do this. Attention to detail is something that everyone might miss from time-to-time, and we are all learning.
As a sales and marketing expert, I can't imagine a scenario [in which CIENCE is not well suited], after learning about them and using them for 6 months. Perhaps, someone who is more interested in building their own "empire" with all internal S&M hires. But I'm focused on Sales results and their ROI regarding where my pipeline has come in 6 months is off the charts.

My sales growth will result in hiring application account support engineers...that may be a place I would encourage them to consider, as that role is more bottom-of-the-funnel work.
Read John Currie's full review
Jacqueline Guerra profile photo
February 15, 2019

User Review: "CIENCE - the Lead Catcher"

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • They communicate regularly with our Inside Sales Manager to educate them on what we consider a qualified lead, this makes their work true quality.
  • They meet with us weekly in order to go over progress on every running campaign, their results, any obstacles, and to discuss strategies for the following week.
  • If you feel things are not going exactly as you expected, they want to know so they can strategize with you on how to get the results you are looking for.
  • I would love MORE leads...
CIENCE is well suited where a company needs qualified leads for larger deals. It is not so well suited for transactional business.
Read Jacqueline Guerra's full review
No photo available
June 11, 2019

CIENCE Review: "Cost effective extension of our Insides Sales Team"

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Research target individuals and accounts.
  • Develop creative outreach programs.
  • Summarize outreach results with statistics.
  • Their research is thorough - so no improvement needed there.
  • I cannot identify a 2nd area for improvement.
CIENCE is well suited for researching industry targets and creating outreach campaigns. They always provide valuable feedback and are very timely in their responses.
Read this authenticated review
Vas Leckas profile photo
March 09, 2018

Review: "The Art and CIENCE of Sales Acceleration"

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Cience is excellent business discovery and uncovering exact needs.
  • Cience is excellent at Lead Generation & Enrichment execution.
  • Cience is excellent at ongoing communication and management of the solution team.
  • Cience has room for improvement in providing benchmark data in line compared to campaign data.
Cience is well suited for companies and organizations that need dedicated sale development effort including research, prospecting, campaigns, and follow up. They are additionally a fit for companies and organizations that have a niche offering where there is less "noise" than other industries by comparison.
Read Vas Leckas's full review
Luciano Pesci profile photo
September 01, 2017

User Review: "You Need An Ally Like CIENCE"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We're using CIENCE to optimize our sales cycle, generate quality leads, and execute our campaign objectives. It addresses several business problems for our executive and sales team: how to foster new client relationships for our services, target our ideal client, build awareness, and integrate sales objectives alongside our agile research, and analytics sprints to improve our practices.
  • They've integrated as part of our core team. Beyond that, they have truly learned about our methods to successfully build campaigns tailored to our objectives.
  • Customer service is always professional.
  • We feel our time is valuable, and never wasted.
  • I have no complaints at this time. Customer service, reporting, lead quality, and targeting have been exceptional.
CIENCE is well suited for iterative testing on campaign objectives, the agile research approach (a critical component of our services model), integrating into organizations who simultaneously employ several lead-generating software applications, and consistent feedback on whether the objectives we've outlined with their team have been met. This seamless integration has set CIENCE apart. In fact, we considered over a dozen lead-generation software companies before selecting CIENCE.
Read Luciano Pesci's full review
No photo available
August 23, 2017

CIENCE Review: "Great value for lead-generation campaigns"

Score 10 out of 10
Vetted Review
Verified User
Review Source
CIENCE has stepped in to help generate leads and also do lead management. From starting campaigns to managing them, CIENCE has been the only tool we use in my department. CIENCE takes away the endless and time-consuming tasks of finding leads, qualifying them, contacting them and managing correspondence. They are very organized in their process of implementation, adaptable with changes that come along the way. A true pleasure to work with.
  • Managed a campaign before and after we attended a trade show, contacting attendees to visit our booth at a given time. After the trade show, CIENCE managed the follow ups as well.
  • Managed a campaign to find leads that would be a good fit for managed travel programs. All email/calls and lead generation aspects were managed by them.
  • Allowing for the client to interview sales assistants that are good fit for the campaign. i.e. choose someone that might have interest in your industry.
Suited to generating leads based on buyer persona previously defined. Suited to manage campaigns via email.
Read this authenticated review

CIENCE Scorecard Summary

About CIENCE

CIENCE provides highly-trained, well-equipped, knowledgeable pools of sales development talent that act as an outbound prospecting department. The goal is to help companies fill their sales pipeline or support growing demand of an already established sales team. The CIENCE team leverages cutting-edge tools, including their own AI-driven platform to optimize outreach on behalf of clients.

According to the vendor, outsourcing sales development can be a flexible, accurate, low-overhead, high-yield way to go to market, requiring companies to spend less to acquire the right customers each month.

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CIENCE Competitors

Pricing

CIENCE Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
34%
Mid-Size Companies (51-500 employees)
33%
Enterprises (> 500 employees)
33%

CIENCE Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Weekly Client Reporting

CIENCE Availability

Geography:United States, Canada, South America, EMEA, APAC
Supported Languages: English, Spanish, Russian