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Cincom CPQ

Cincom CPQ

Overview

What is Cincom CPQ?

Cincom CPQ™ is a configure-price-quote platform. Beginning with product configuration, this CPQ software then creates real-time pricing and quoting of those configurations, and delivers a proposal on the spot. The vendor says that this platform is designed to improve the…

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Recent Reviews

TrustRadius Insights

Cincom CPQ is a highly configurable product management system used by many businesses around the world. It enables users to easily …
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Pricing

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What is Cincom CPQ?

Cincom CPQ™ is a configure-price-quote platform. Beginning with product configuration, this CPQ software then creates real-time pricing and quoting of those configurations, and delivers a proposal on the spot. The vendor says that this platform is designed to improve the buying…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Oracle CPQ?

Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

What is PandaDoc?

PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

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Product Demos

Product Demo of Cincom CPQ

YouTube

Configure, Price, and Quote Complex Products & Services Easier with Cincom CPQ™

YouTube

Product Demo of Cincom CPQ

YouTube
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Product Details

What is Cincom CPQ?

Cincom CPQ™ is a configure-price-quote platform. Beginning with product configuration, this CPQ software then creates real-time pricing and quoting of those configurations, and delivers a proposal on the spot.

The vendor says that this platform is designed to improve the buying experience for customers. Additionally the vendor says their solution provides sales reps and dealers with expert knowledge so that they have everything they need to sell.

Cincom CPQ Features

CPQ Features

  • Supported: Quote sharing/sending
  • Supported: E-signature
  • Supported: Product configuration
  • Supported: Configuration options
  • Supported: Pricing rules
  • Supported: Price adjustment
  • Supported: Guided selling/Sales portal
  • Supported: CPQ reporting & analytics
  • Supported: Proposals
  • Supported: CPQ-CRM integration
  • Supported: Attachments to quotes
  • Supported: Renewal management

Additional Features

  • Supported: Advanced Product Configuration
  • Supported: Guided Selling
  • Supported: Document Generation

Cincom CPQ Screenshots

Screenshot of The guided selling interface is easy to use for all sales reps.Screenshot of Capture a client signature on the spot.Screenshot of Cincom CPQ recommends the appropriate engine for the selected trailer type.Screenshot of Additional product options presented in a graphical interface.

Cincom CPQ Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cincom CPQ is a highly configurable product management system used by many businesses around the world. It enables users to easily integrate with other CRM and ERP applications and supports multi-language document printing. With its point-and-click configuration capabilities, it’s easy to use without needing an expert programmer, while the model builder allows users to embed logic into the system without coding knowledge. Common use cases for Cincom CPQ include:

• Integration with Dynamics CRM – this was one of the most important needs identified by customers as they look to streamline their operations and increase efficiency.

• Generating models, rules, and UI without writing code – Cincom CPQ provides a variety of dynamic tools that allow customers to quickly create customizable rules within their product models, speeding up production times and allowing them to get products out faster.

• Reducing incorrect orders – By using guided selling processes, customers are able to ensure that all orders being placed are correct and accurate before committing them to be fulfilled. This has led to reduced errors in ordering resulting in overall savings of time and money for companies who utilize Cincom CPQ’s services.

• Capturing key personnel's knowledge - Using Cincom CPQ’s drag-and-drop functionality makes it easy for even those unfamiliar with programming or web design principles to capture key personnel's knowledge into repeatable processes when creating configurable items. This helps automate tasks and ensures each order follows company policies accurately every step of the way.

Overall, customers have been satisfied with the product but would like more help documents regarding upgrades available online as well as better error messaging when something goes wrong so they can easily identify problems in order to make a correction. Additionally, some customers have experienced difficulty using the product due to browser limitations causing pages to crash when trees become too large or complex. Despite these issues though, companies from all industries are finding success in utilizing Cincom CPQ’s intuitive tools for faster quoting and increased product output as well as improved accuracy through guided sales processes.

Cincom CPQ has been instrumental in streamlining the sales process for users, enabling them to manage all possible product configurations and present exact pricing information with ease. Sales managers have been able to provide accurate product definitions and capture knowledge of key personnel through workflow processes in the Cincom sales portal, allowing for efficient and consistent product recommendations.

The software has enabled users to eliminate the need for engineering to check every item before it gets quoted, freeing up office resources and making the company much more productive. Additionally, the integration of the product catalog with CRM provides a centralized product catalog of sellable products that includes pictures so that the sales team can order the correct items and use this information to assist customers and dealers in quoting and approvals.

Furthermore, this product has helped standardize the sales process, which saves money on external support and ensures the delivery of the right products to customers at the right time. Cincom CPQ's ability to manage different companies, languages, and countries means that sales teams worldwide can use it, reinforcing salesforce control. The software has also helped companies respond more efficiently to RFQs by simplifying approvals and quote processes. With increased efficiency comes customer satisfaction and a substantial reduction in incorrect orders taken, minimizing waste - a game-changer for businesses looking to grow their bottom line while keeping costs down.

Users have had a positive experience with Cincom CPQ, and appreciate the return on investment it provides. Not needing an expert programmer for configuration, being able to embed logic without coding knowledge, and having the ability to integrate with Dynamics CRM are aspects that customers find valuable. The drag-and-drop process helps avoid typos, while the guided selling feature makes it easy for new customers or dealers to follow through with a purchase process. The product has been found to be a great investment for companies, freeing up office resources and increasing productivity. Users also report faster quoting with immediate weights and price returns based on their configurations.

Although there have been some areas for improvement in terms of speed, user experience, error messaging, and difficulty in use - overall users have had positive experiences using Cincom CPQ. Companies can implement this solution into any product, which is beneficial in helping them reach desired results.

Cincom CPQ is praised for its versatility and user-friendliness, making it a great option for companies who need to configure and quote for a variety of products. Customers have experienced the following benefits when using Cincom CPQ:

  • Point and click configuration features make it easy to use without needing an expert programmer.
  • Multi-language document printing makes it ideal for global businesses.
  • The model builder allows users to embed logic into the system without coding knowledge.
  • Improved speed of quoting with immediate weight and price returns based on their configuration.
  • The Drag-and-drop process eliminates typos and the guided selling feature makes it easy for new customers and dealers to follow.

Cincom CPQ enables customers to quickly customize pages, integrate with other applications, and reduce incorrect orders, all while freeing up office resources and making them more productive. The software has some areas for improvement such as speed, user experience, error messaging, and usability; however overall users have had positive experiences with the product.

Users of the Cincom CPQ have generally had positive experiences with the product but there are some common cons or dislikes that have been reported. These include:

  • Limited web browser support which can cause crashes when trees become too large
  • Lack of help documents regarding upgrades, making it difficult to transition to newer versions
  • Speed issues, as well as user experience and difficulties in use

These cons are all related to the same idea, that Cincom CPQ is not yet optimized for usage. The speed issues and difficulty using the software have made it a hindrance for some. Furthermore, limited web browser support can lead to crashes when trees grow beyond what the current browser can handle. Lastly, the lack of help documents makes upgrading cumbersome.

According to user reviews, Cincom CPQ has received the following recommendations:

Research integration with CRM system: Users suggest conducting thorough research on integrating Cincom CPQ with a CRM system before implementing it. This step is seen as essential for seamless data flow and effective sales processes.

Obtain buy-in from different departments: It is advised to obtain buy-in from various departments within the company before starting to use Cincom CPQ. This ensures that all stakeholders are on board and can contribute their expertise, leading to a smoother implementation process.

Have technical and logic skills for model and UI building: Users recommend having technical and logic skills for model and UI building in order to achieve the best results with Cincom CPQ. These skills enable users to customize the software according to their specific business needs and optimize its capabilities.

Overall, these recommendations emphasize the importance of thorough research, internal collaboration, and technical proficiency when implementing Cincom CPQ. Following these suggestions can help businesses maximize the benefits of the software and streamline their sales processes.

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