Name: Cinntra Bridge CRM
Author: Cinntra Infotech

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Development

Attendance Tracking

Career Center

Education

Association Management

Business Intelligence (BI)

Case Management

Collaboration

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Debugging

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

In-Memory Databases

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Managed Private Cloud

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SSL Certificate

Secure Web Gateway

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security Information and Event Management (SIEM)

Security

Automotive

Building Information Modeling (BIM)

Catering

Law Practice Management

Legal Research

Tour Operator

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

ReportsNow

Priority Matrix

Appfluence

eMeetingsOnline

FastPIPE

FastEST, Inc.

Crowdtap

AspenOne Supply Chain Management

Aspen Technology

Azurepath

Azurepath, LLC.

Screenful

Screenful Oy

Frosmo

Frosmo Ltd

Aras PLM

Aras Corporation

Cinntra Bridge CRM is a customer relationship management (CRM) software designed by Cinntra Infotech. According to the vendor, the software aims to provide businesses with a comprehensive view of their customer databases. It is tailored for small to large businesses and is utilized by sales and marketing professionals, customer service representatives, as well as industries such as real estate, e-commerce, and healthcare.

## Key Features

**Contact Management**: According to the vendor, the software allows users to collect, track, and organize contacts automatically with custom lead forms, analytic reports, and social media updates. It provides a centralized location accessible from desktop and mobile applications to keep all contact information in one place. Users can also maintain contact details and access company reports directly from the contact record.

**Deals**: The vendor claims that the software enables users to manage and track deals throughout the sales process. It provides a complete view of deal progress, including stages, expected close dates, and deal values. Users can assign deals to team members and collaborate on deal-related activities.

**Telephony**: According to the vendor, the software integrates telephony features, allowing users to make and receive calls directly within the CRM. It keeps a record of all call activities and conversations, aiming to improve communication and streamline workflows with built-in telephony capabilities.

**Appointment Scheduling**: The vendor states that the software allows users to schedule appointments and meetings with customers and prospects. It offers synchronization with calendars for easy management and sends automated reminders to reduce no-shows and improve attendance rates.

**Project Management**: According to the vendor, the software enables users to manage and track projects within the CRM. It allows users to assign tasks to team members and set deadlines. Users can monitor project progress and collaborate on project-related activities.

**Marketing Automation**: The vendor claims that the software automates marketing processes to streamline campaigns and improve efficiency. Users can create personalized marketing workflows based on customer activity and data. The software also tracks campaign performance and provides analytics for marketing metrics.

**Landing Page Builder**: According to the vendor, the software allows users to create customized landing pages for marketing campaigns. It aims to design visually appealing and conversion-focused landing pages. Users can capture leads directly from landing pages and integrate them into the CRM.

**Social Integration**: The vendor states that the software integrates social media platforms to monitor and engage with customers. Users can track social media interactions and analyze customer sentiment. They can also respond to social media messages and comments directly from the CRM.

**Email Marketing**: According to the vendor, the software enables users to create and send personalized email campaigns. It tracks email open rates, click-through rates, and other email metrics. Users can also automate email workflows based on customer behavior and preferences.

**Mobile Marketing**: The vendor claims that the software allows users to reach customers through mobile channels, such as SMS and push notifications. Users can send targeted mobile messages to specific customer segments. The software also tracks mobile marketing performance and provides engagement metrics.

Cinntra is an Oracle and SAP partner headquartered in Noida, stating that after analyzing the challenges faced by businesses, they developed their flagship CRM software ‘Bridge’ to provide businesses a 360-degree view of customer databases, providing tools to manage leads with end-to-end processes of customer management journey & business metrics.

Norada Solve360

Copper is a customer relationship management (CRM) built as an integration into Google Apps.

Basic - Paid Annually

Professional - Paid Annually

Business - Paid Annually

Starter - Paid Annually

Copper

Cinntra Bridge CRM

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Cinntra Infotech

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Cinntra Bridge CRM

Overview

What is Cinntra Bridge CRM?