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What is CIPHR?

CIPHR is an HR software and learning management system (LMS) solution that aims to streamline HR processes and enhance employee development. According to the vendor, CIPHR caters to a wide range of professionals and industries, including Human Resources, recruitment teams, learning and development teams,...

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Users have found this software to be extremely helpful in managing all their applications easily, eliminating the need for additional …
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What is CIPHR?

CIPHR is a comprehensive human resources (HR) suite designed to handle the complete employee lifecycle for businesses and organizations in the U.K. It offers functionality for a variety of HR needs, including core employee tracking, payroll, benefits administration, recruiting, training…

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Product Details

What is CIPHR?

CIPHR is an HR software and learning management system (LMS) solution that aims to streamline HR processes and enhance employee development. According to the vendor, CIPHR caters to a wide range of professionals and industries, including Human Resources, recruitment teams, learning and development teams, charities, non-profit organizations, financial firms, healthcare, education, and manufacturing.

Key Features

HR and Recruitment Reporting Dashboards: According to the vendor, CIPHR provides insights into key HR metrics such as application volume, time to hire, and cost per hire. It also facilitates succession planning activities and assists in assessing internal candidates for critical roles. The system can track and manage internal applications and reward successful employee referrals.

Secure Data Transfer: CIPHR ensures compliance with GDPR regulations by securely transferring personal data across software suites. The vendor claims that it effectively manages permissions, stores personal data, and automates compliance tasks. It also facilitates data provision for Subject Access Requests (SARs) and mitigates risks associated with GDPR breaches.

Employer Branding and Recruitment Streamlining: The vendor states that CIPHR helps highlight employer branding and streamline the recruitment process. It aims to simplify and shorten application processes to avoid losing top talent. The system leverages automation to screen, shortlist, and recruit the best candidates efficiently, allowing HR teams to focus on strategic work.

Candidate Relationship Management (CRM) and Applicant Tracking System (ATS): According to the vendor, CIPHR's CRM stores previous applications and CVs for future vacancies, while the ATS facilitates recruitment, screening, and hiring processes. The CRM also engages and nurtures potential candidates through automation, and the ATS coordinates exchanges between applicants and recruiters.

Cloud-based Recruitment Software: CIPHR is a cloud-based recruitment software accessible from any internet-connected device, according to the vendor. It offers additional security and minimizes the risk of data loss. The system ensures secure storage of applicant details in compliance with GDPR regulations.

Integrated HR and Learning Management System (LMS): The vendor claims that CIPHR enhances staff development and ensures greater data accuracy. It automates training-related tasks and delivers an excellent user experience. CIPHR also develops personalized learning content based on staff preferences, tracks workforce progress, and identifies skills gaps. The system integrates HR, learning, and payroll solutions, providing easy access to audit trails.

GDPR Compliance: CIPHR holds ISO 27001:2013 certification for information security management, according to the vendor. They state that the system regularly reviews internal security measures and provides GDPR and information security training to employees. CIPHR ensures compliance with subject access requests (SARs) and provides tools for data retention, anonymization, and deletion.

Employee Data Management: CIPHR efficiently manages employee data, including personal information, job details, and contact information, according to the vendor. It provides a centralized database for storing and updating employee records, enabling easy search and retrieval of employee data, saving time and reducing administrative burdens.

Payroll Integration: CIPHR seamlessly integrates with payroll systems, transferring employee data from HRIS to payroll software, according to the vendor. This integration reduces data entry errors and ensures accurate and timely payment.

Recruitment and Onboarding: According to the vendor, CIPHR streamlines the recruitment process and attracts top candidates. It manages job postings, applicant tracking, and onboarding. The system collects essential information from new hires and facilitates pre-start training.

CIPHR Features

  • Supported: Employee Lifecycle Management
  • Supported: Employee Self Service
  • Supported: Management Analytics
  • Supported: Absence Management
  • Supported: Performance Management
  • Supported: Payroll
  • Supported: Employee Onboarding
  • Supported: Business Intelligence
  • Supported: Realtime Reporting


Zoopla Presentation: Employee Engagement - The cornerstone of a retention strategy (HRSS 2016)

CIPHR Competitors

CIPHR Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesUK
Supported LanguagesEnglish
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this software to be extremely helpful in managing all their applications easily, eliminating the need for additional software. They appreciate the convenience of having everything in one place, which saves them time and effort. The payroll integration feature has been particularly beneficial, as it has made it easier for employees to process payroll and has saved them time on repetitive tasks. This has allowed them to focus on more important aspects of their job. Additionally, the ability of CIPHR to track employee attendance and manage payroll data has been highly appreciated by businesses. It has provided them with accurate information and insights that have allowed them to make informed decisions and effectively manage their workforce. The software's ability to securely manage employee information has also been valued by users, as it eliminates concerns about data breaches and unauthorized access.

While the software provides detailed management information and streamlines HR processes, users have mentioned a few drawbacks. Some have found it to be expensive, especially during the initial training and implementation phase. They have also mentioned that it can be challenging to navigate and not very user-friendly at first. However, customers have generally had positive experiences working with the CIPHR team, who have adapted the system to their specific needs and provided helpful customer service. The implementation process is methodical, comprehensive, and well-supported, with a strong focus on accurate and comprehensive data migration. Another benefit of the software is its accessibility via SaaS, allowing admins and employees to access it 24/7 from anywhere. Users appreciate the self-service function that gives staff and managers the freedom to manage their work life without constant HR involvement. Overall, the system's clean and well-organized layout makes it easy to navigate without compromising its professional appearance.

Efficiency and Automation: Many reviewers have praised Cipher for its automated processes, which have significantly improved efficiency and made navigation easy. Users appreciate how these features streamline their workflow without compromising the professional-looking layout.

User-Friendly Interface: The user-friendliness of Cipher and its well-designed layout for navigating to different sections have been mentioned positively by numerous users. They find it easy to use out of the box, but also customizable when needed, making it adaptable to their business needs.

Excellent Customer Service: The customer service provided by Cipher has received high regard from users. Both the IT support staff and customer support team are described as friendly, helpful, and knowledgeable. Reviewers appreciate their quick issue resolution and extensive support in using the system effectively.


  1. Overwhelming Dashboard UI: Some users have found the dashboard UI to be overwhelming and have suggested the ability to customize tabs for a more streamlined experience.
  2. High Cost and Additional Costs: Several users have expressed dissatisfaction with the high cost of the product, stating that it did not significantly reduce administrative burden. They also mentioned being unhappy with the additional costs associated with different modules.
  3. Slow Performance and Lack of Help Options: Users have complained about the slow performance of the software, having to wait for screens to refresh. Additionally, some sections of the software were not explicit and lacked visible help options, making it difficult for newcomers to understand certain parts.


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Score 8 out of 10
Vetted Review
Verified User
We are confident in our ability to keep track of our employees' information with the support of CIPHR. We can use it to keep track of employee absences and manage payroll information. We are grateful for the opportunity to expand our business. It has a clean, well-organized layout that is easy to navigate without sacrificing the site's professional appearance thanks to the site's automated operations.
  • It's easy to use, and the layout makes it simple to get around to the areas you're interested in.
  • Affordability Support for the implementation of new procedures.
  • Also, everything is arranged in a way that makes it easy to locate distinct parts.
  • Due to its high price, it hasn't been able to alleviate much of the time-consuming administrative strain.
  • No assistance options may be found in several parts, making it difficult for newcomers to understand.
Everything appeared to be in order based on the sales pitch. It wasn't until the post-implementation stage that we understood what wasn't included or was an additional expense. This has restricted our ability to use the system. The help desk is typically helpful and sympathetic, however, it sometimes takes a while for a solution to be provided.
  • Hiring candidates
  • Doing background checks
  • Searching for former/current workers are all part of the process
  • Streamlined processes; decreased paperwork; increased productivity.
We've been able to give more specific management information, but the expense of the new modules hasn't eliminated much of the time-consuming admin load. Training and implementation were too fast-paced for our liking. In the event this is your first time using an HR Management system, make sure you perform an extensive investigation.
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