TrustRadius Insights
Cirasync has proven to be a valuable tool for many users, addressing various challenges and improving communication and collaboration …
Starting at $1 per month
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What is CiraSync?
Cira Apps in San Jose offers CiraSync, a secure, Azure-based SaaS platform that automates the syncing of Office 365 Global Address Lists, shared calendars, Public Folders, and CRM contacts to a business smartphone in about a minute.
Recent Reviews
Pricing
Enterprise Edition
$1
Cloud
per user, per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://cirasync.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $1 per month
Product Details
- About
- Tech Details
- FAQs
What is CiraSync?
CiraSync Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Cira Apps in San Jose offers CiraSync, a secure, Azure-based SaaS platform that automates the syncing of Office 365 Global Address Lists, shared calendars, Public Folders, and CRM contacts to a business smartphone in about a minute.
CiraSync starts at $1.
Reviewers rate Support Rating highest, with a score of 8.3.
The most common users of CiraSync are from Mid-sized Companies (51-1,000 employees).
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(7)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Cirasync has proven to be a valuable tool for many users, addressing various challenges and improving communication and collaboration within organizations. One key use case is the automatic syncing of the Global Address List with mobile devices, ensuring that users have an up-to-date directory of contacts readily available on their phones. This feature has been particularly beneficial for companies that rely on iOS-only Bring Your Own Device policies, as it eliminates the need to use iCloud and addresses security concerns.
Another important use case is the synchronization of shared calendars and contacts, providing accurate and timely information to field teams without the need for manual acceptance or data entry. Cirasync also simplifies contact management by automating the process of updating contacts on employees' phones, saving time and eliminating the need for manual instructions. Additionally, the software allows for easy access to up-to-date information on iPhones, improving efficiency and user experience.
Cirasync has also proven effective in maintaining company directories with automatically updated contacts across the organization. It facilitates the syncing of unified and up-to-date contacts from public folders to all users, simplifying contact management. Furthermore, Cirasync provides a customizable solution for syncing the Global Address List to different mobile devices, meeting specific needs.
Overall, users have had positive experiences with Cirasync, finding it reliable and easy to use. It has successfully solved various issues related to contact management, syncing calendars, sharing contacts within organizations, and maintaining up-to-date information on mobile devices. While some users have encountered setup issues and expressed concerns about cost, they acknowledge Cirasync as a valuable technical solution.
Easy to Use and Configure: Users have found the product easy to use and configure, with a simple and intuitive administration interface. Many reviewers appreciate the ability to control different contact lists and shared calendars for different groups of users with ease. Some users mentioned that the simplicity and intuitiveness of the administration interface provide a lot of information about the syncing process.
Responsive Support Team: The responsiveness of the support team has been widely praised by users. They state that the support team is helpful whenever needed, providing prompt assistance in fixing issues. Reviewers appreciate their reliability and consider their support as fast, kind, and professional.
Flexible for Changing Needs: Users find the product very flexible for their ever-changing needs. They appreciate being able to choose specific items to sync and targets to sync to, allowing them greater customization options. The product's ability to sync contacts across multiple accounts was also praised by some users.
Confusing User Interface: Some users have found Cirasync's user interface to be confusing, complicated, and not intuitive. They mentioned difficulties in navigating and effectively using the software.
Setup Process Issues: There were issues with the setup process, leading to syncing problems due to missed steps. Users suggested that clearer instructions in the documentation could improve this aspect.
Limited Customization Options: Users have mentioned limitations within Cirasync, such as only being able to auto-sync once a day and lacking an easy way to add custom contact notes/fields. Some users also expressed the need for more granular controls and the ability to sync specific fields for contacts.
Users have made several recommendations for CiraSync based on their experiences with the product. The most common recommendations include:
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Signing up for a trial: Users recommend taking advantage of the trial period offered by CiraSync to evaluate its features and suitability for syncing company contacts to mobile devices.
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Easy setup and administration: Many users find CiraSync to be easy to set up and administer. They appreciate its straightforward implementation process, which helps save time and effort.
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Efficient contact synchronization: Users highly recommend CiraSync for synchronizing contacts across Exchange reliably. They highlight its efficiency in syncing not only contacts but also other elements such as Mail, Calendar, Notes, or Contacts in Office 365.
It is worth noting that while users generally commend CiraSync for its ease of use and efficient contact synchronization, some suggest improvements in terms of user interface enhancements, search functionality within lists, and overall user-friendliness.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
CiraSync is used across our entire organization. When we replaced our inhouse mail server with Office 365 we needed a solution for synchronizing shared calendars across mobile devices. We happened upon CiraSync in a web search. Though we had never heard of the product before we were able to start a free trial run and make a decision on a permanent license with CiraSync very quickly.
- Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
- Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
- A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
- When onboarding a new customer (and we were an early adopter so this may have changed), their training documentation and how to information was limited. We learned some things by trial and error.
- It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
We tried to build the services provided by CiraSync within Microsoft 365. Though we also fully use O365, it does not have anything like what CiraSync does. At the time of choosing CiraSync, we could not find any other products like it. If there are products similar to it now on the market I would [not] be familiar with them as we have had no desire to leave CiraSync.
February 24, 2020
Cirasync, FINALLY a solution for all!
- Cirasync solved a problem that the District had been fighting for years, and did it in a matter of hours!
- We're now using it District-wide. We tested first in the IT Department, then with one of the mobile crews. Once that test was final, word of mouth spread to the rest of the organization, and the requests flooded in. We're now thinking, "How did we live WITHOUT this?"
- What Cirasync does for us, seems rather simple, but finding the right solution, at the right price, with an easy to use interface and administration was a challenge. Cirasync solved each of these issues.
- We have a large organization with contacts inside and outside of the District. This means a lot of contacts! With the multitude of different devices, it's been a challenge at the District to deliver up to date contact lists to users since the first cell phones were purchased here.
- In the past, this was all done manually, and as can be expected, the process was tedious, time-consuming, and never up to date. On top of this, since the issue covered multiple departments, ownership of the budget and solution was challenging.
- Cirasync was able to solve this problem and meet each challenge effectively.
- Contact sync across a multitude of different devices allows us to provide a solution for all users.
- Ease of Administration, ease of use, and user adoption made the implementation painless.
- I'd like to see a few different options regarding licensing option.
- Cirasync has literally saved HUNDREDS of hours of manual contact list updating.
- Cirasync finally gives users in the field and mobile users, the most up to date contacts and calendar data that they've been asking for!
- We chose Cirasync for the following reasons:
- Price - Minimal
- Ease of use
- Ease of Administration
- When we went through the demos and trials of the competition, we kept coming back to how easy Cirasync was to implement and use. With the cost of implementation being so small, it was an easy sell to the departments and managers that needed to get on board.