Cirrus Insight

Cirrus Insight

About TrustRadius Scoring
Score 7.1 out of 100
Cirrus Insight

Overview

Recent Reviews

Salesforce Inbox done right

10 out of 10
March 01, 2018
We use Cirrus Insight to easily create leads in Salesforce and to interact with Salesforce data from our Outlook inboxes. This saves us …
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Pricing

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Starter

$27

Cloud
per user/month

Closer

$45

Cloud
per user/month

Rainmaker

$72

Cloud
per user/month

Entry-level set up fee?

  • $500 per installationOptional
For the latest information on pricing, visithttps://www.cirrusinsight.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $15 per month

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Cirrus Insight?

Cirrus Insight is a plugin for Gmail and Outlook for salespeople. The vendor says it's an all-in-one sales productivity platform with world-class Salesforce integration. 250,000 people use Cirrus Insight and its sister products Attach.io and Assistant.to to work faster and smarter from the inbox and calendar. Cirrus Insight was ranked #41 on the Inc. 500 list of fastest-growing companies in 2016.

Cirrus Insight Features

  • Supported: Email tracking & open alerts
  • Supported: Attachment tracking
  • Supported: Personalized scheduling pages
  • Supported: Mail merge email campaigns
  • Supported: Follow up reminders
  • Supported: Document management
  • Supported: Email nurturing campaigns
  • Supported: Event scheduling pages
  • Supported: Save and share telephone scripts
  • Supported: Individual and team metrics

Cirrus Insight Screenshots

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Cirrus Insight Downloadables

Cirrus Insight Competitors

Cirrus Insight Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)25%

Cirrus Insight Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Frequently Asked Questions

Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.

Cirrus Insight starts at $15.

Yesware, Groove, and Marketo Sales Connect (ToutApp) are common alternatives for Cirrus Insight.

The most common users of Cirrus Insight are from Small Businesses (1-50 employees) and the Computer Software industry.

Comparisons

View all alternatives

Reviews and Ratings

 (50)

Ratings

Reviews

(1-22 of 22)
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Daniel Chance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Cirrus Insight is well suited for any company or individual who is working directly with customers, contacts, or prospects. The ease of access to all of this information right in your inbox will save them 100s of hours in the long run.

I would say that there is still a use-case, but if you are in engineering or a technical role it may not be as useful.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Well-suited:
  • Sales, customer support, or other functions in which you need to quickly log emails to Salesforce
  • Functions in which it's important to know exact open and click rates for your email
  • Organizations with high tech proficiency so you can easily troubleshoot and learn how to use a tool that offers many settings.
Not well-suited:
  1. Organizations with low tech proficiency, or for people who are overwhelmed with multiple software add-ons
Jeff Bramhall | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
I think the use cases where it would be useful are:
- a sales team who is email heavy
- an organization who can elaborate the value they want to achieve from email tracking and automation software
Successful implementation of the tool also requires that you set standards within your organization so you can easily transfer knowledge.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It's great for people who are regularly in their email inbox but need to interact with Salesforce data or create Salesforce data easily from their inbox. Cirrus Insight also makes it easy to log emails into Salesforce. It works both with Outlook and Gmail.
Sasha Chait | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Cirrus is a great solution if you want to make it easy for users to access Salesforce (for both viewing and adding information) from their inbox. Doing this is a great way to see your database actually be used and see results from that.
Score 8 out of 10
Vetted Review
Verified User
Review Source
For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
Pedram Mizani, MD, MHSA | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
My client located in Miami scheduled an appointment with me and got a Madrid time zone Calendar item. We checked her calendar setting and it was on EST correctly. Another client in India was able to schedule a Sunday meeting with me, whereas my calendar does not allow for that to happen.
Blake Cohen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Anyone who sends and receives a lot of emails and works primarily out of Salesforce can see good benefits from Cirrus, especially if your company follows the motto of "If it's not in Salesforce, it doesn't exist." On my heavier days, it easily saved me half an hour of manually logging all my emails. It's also useful if you need to track opens, link clicks, and attachment downloads.
Kelsie Hamilton | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
It's well suited if you're a Windows user. They're still working on the Mac updates. It's very helpful if you want to integrate more of your emails into your Salesforce system and want to capture all of that more accurately. For our organization, capturing conversations and documents is very vital, so it made a lot of sense. We're a small team and it works well for us, but I think it could work just as properly for a larger team too. It's less appropriate if you don't really care about the email to Salesforce functionality or haven't really thought about it before. For us, it was a huge gap and need and it really addressed it.
September 15, 2017

Cirrus(sly) Awful

Graham Hill | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
For logging emails it's great. It's fluid and it syncs everything I send with Salesforce. IF all you're interested in is tracking emails, this tool works well. The flight plan feature is underdeveloped and doesn't work well/at all most of the time.

There are much better options out there, I don't recommend.
Dailius Wilson | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
I feel that Cirrus Insight adds alot of value to our function but at the same point has some clear flaws which make it hard to recommend. The product, especially for Gmail - reminds me of something that has moved out of the Beta stage too early in product development. If they gave the app a solid overhaul and improved the reliability of the features I could see my feedback improving
Score 10 out of 10
Vetted Review
Verified User
Review Source
Cirrus Insight is most suited for sales professionals communicating via email. Especially, those in outbound prospecting roles. There's no excuse not to log your activity in Salesforce since it's as easy as clicking a button.
Chad Griffeth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Different roles have different benefits to the use of Cirrus in our organization. I have not expanded the use of Cirrus as much as I would like and it would be helpful for Cirrus to create some fact sheets on how they might benefit different roles in an organization (Customer Service, Marketing, etc.).
Craig Grella | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
If you are looking for a way to integrate google apps and salesforce, this is the single best tool available on the market. For the price at which it is being offered, it will pay for itself in just a few days. You will become more efficient using it, and that extra time saved will make you more profitable as well.