Skip to main content
TrustRadius
Cisco 1000 Series Integrated Services Routers (ISR 1000)

Cisco 1000 Series Integrated Services Routers (ISR 1000)

Overview

What is Cisco 1000 Series Integrated Services Routers (ISR 1000)?

Cisco 1000 Series Integrated Services Routers (ISR 1000) provides software-defined WAN and integrated security features.

Read more
Recent Reviews

Secure and simple

7 out of 10
February 27, 2024
Incentivized
The [Cisco 1000 Series Integrated Services Routers (ISR 1000)] is being used across the whole organization. It supports our need to run …
Continue reading

Cisco Review

10 out of 10
August 26, 2023
Incentivized
The product we use is for in the network access layer for the customers to access the circuits, to use through the internet to more net …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Product Details

What is Cisco 1000 Series Integrated Services Routers (ISR 1000)?

Cisco 1000 Series Integrated Services Routers (ISR 1000) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco 1000 Series Integrated Services Routers (ISR 1000) provides software-defined WAN and integrated security features.

Reviewers rate Usability highest, with a score of 8.8.

The most common users of Cisco 1000 Series Integrated Services Routers (ISR 1000) are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(51)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
March 04, 2024

Can be improved!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Cisco 1000 Series Integrated Services Routers as a VoiceGateway for our organization.
  • It runs the iOS software
  • It's pretty stable as iOS software
  • It doesn't cost too much
  • Configuration
  • Web interface
  • Voice debugging
  • Debugging in general
  • Commands
  • Configuration logic
  • Sip manipulations
  • Hardware performance
Cisco 1000 Series Integrated Services Routers are used especially for voice gateway connections, but the configuration is not so easy for a large scale implementation and the debugging features are missing, you only have the CLI, but it's not usable for a large deployment.
  • A good impact
Actually are used only because when I have an ISDN, I have to use it. If I don't need the physical connection, I will use c8000v.
AudioCodes Mediant Enterprise Session Border Controllers (E-SBCs), Perimeta Session Border Controller (SBC), Ribbon Session Border Controller (SBC)
20
They are in a small warehouse, where we have a separate internet connectivity
1
They for sure need a CCNA Certifications, because even if it's in a small warehouse we need to be sure that everything works as expected.
  • wifi 6 capable
  • advanced security with an integrate firewall
  • lte backup connection
  • firewall for our warehouse
  • accesspoint for the wifi
  • if the fiber goes down we still have connection via lte
  • home connected routers to provide vpns directly to offices
it's pretty stable
Not Sure
  • Scalability
  • Integration with Other Systems
  • Ease of Use
the fact that we don't need other devices to act as firewall or AP it's the reason why we use it, it's easy to use since you can configure everything very well directly on it.
i don't know
The implementation basically works, you configure it and it's easy to use, the problem with implementation using this kind of products is the fact that complex things require very complex configurations and the troubleshooting is too complicated due to a missing web interface or missing integrations that simplify that part.
troubleshooting consist only in debugging via CLI.
  • Implemented in-house
Yes
-design
-configuration and testing
-migration
  • debugging
  • configuration
  • changing behaviors of the process
i've never contacted
no because it's not business critical
i've never contacted support
Becuase it's a very simple device to use, it's not so scalable like other devices of competitor's vendors, but the CLI works pretty well, the device is stable and also the upgrade is not so complicated.
  • CLI
  • Upgrade
  • Configuration
  • CLI
  • Troubleshooting
  • Debugging
Dave King | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Cisco Routers in all our offices. The routers service all our network traffic for all employees. The routers sit in front of the Firewall in the DMZ. We use the routers for our Voice services and we also use them for our MPLS Data services. We found that the Cisco routers handle Voice traffic very well. We setup Quality of Service on each of the routers to prioritize network traffic to ensure we experience the highest call quality to ensure our Voice traffic takes priority over all the other network traffic. We also have Cisco routers processing our MPLS Data for our inter office connectivity for both voice, data and printing needed.
  • Quality of Service for managing Data priority
  • Mean Time between Failures - We have found Cisco hardware is reliable
  • Fast network performance and availability
  • Device Management
  • Software Updating
  • GUI Interface
We find them well suited for corporate offices, as well as remote office environments. They have proven excellent in managing network traffic between offices, such as MPLS, as well as managing voice traffic to ensure the best call quality is experienced. The hardware is very reliable, and I have found over the years there are very few if any hardware failures. I would say if you are used to GUI management, there could be a small learning curve as Cisco management is generally handled via the command line.
  • Longevity - help avoiding replacing bad hardware
  • Reducing several routers into one device
  • Saving on annual maintenance with reduced hardware
We have used DLink and Fortinet Routers. I find Cisco superior in management, reliability and overall network performance over the two. I will say Fortinet has not experienced any failures and does provide very similar functionality, I simply find Cisco to be my preferred Router hardware. I further base this on support. When things go wrong and they often can in networking, they Support team is excellent in helping identify and resolve the issue quickly.
20
We use these as a small office, remote office connectivity. With the limited support staff, we use the ISR 1000 to allow remote connectivity. It is basically an all in one solution with Cisco SDWAN solutions allows us to secure the remote network quickly and easily. Freeing up our limited tech resources to concentrate on other projects and support.
3
We have a limited support staff, an knowledgeable IT Director and we use regular staff that have an greater aptitude for the technical aspects. They can assist in various support roles. With the ISR 1000 Series once they are configured we can utilize or technical staff members and what them through hooking them up.
  • Remote connectivity
  • Security
  • SD-WAN
  • Quickly spin up an remote/Home office
  • Software Defined Network for better security
  • Wireless 5G/5G networks
Based on the Cisco brand reliability and outstanding support
No
  • Scalability
  • Integration with Other Systems
  • Ease of Use
We needed something that did not require extensive technical knowledge or learning cure due to our limited number of technical staff.
May get out technical staff members to participate to allow for possible in-house trainging
The easy of setup and configuration
  • Implemented in-house
  • Third-party professional services
It required the initial 3rd party integration help to get a better understanding of the product, avoid wasting time and then transition to in-house
No
Change management was a minor issue with the implementation
We unfortunately do not have a formal change management system in place so this was not an issue for us
  • Initial learning curve for in-house technical staff
  • Online Training
It was very helpful
Cisco has always provided the best support in the industry, with the ISR 1000 Series included. I have never run into a situation where Cisco wasn't able to provide a fix or a valid workable work around.
We always purchase the premium support for all our Cisco Products including the ISR 100 series. We the limited number of technical staff, it is impossible to be an expert in every aspect of technology and it is important to rely on Vendor support to help us through any issues we can not quickly resolve on our own.
No
When calling in if the first engineer can not fix the issue they will escalate to a senior level engineer. There are time when I stubbornly spent way more time they I should have trying to figure out an issue and calling into support assist in resolving quickly.
They work as expected and provide the necessary functionality and security our company needs. Once configured there is minimal hands on required
  • GUI Web based user interface
  • SD-WAN
  • command line access
We found it reliable and on par with what we expected
We found it always available with limited to no downtime
Excellent performance, no reported issue by the users
Worked well in our Cisco Meraki environment
  • Meraki Switches
They worked well together, nit reported issues
  • not at this time
none at this time
None of the above
Do your homework before you start any implementation,/Change or intergradations. I would always recommend a Proof of concept phase in an isolated environment if at all possible
We use CDW and they are excellent
Easy to work with and very knowledgable
Price and support
Very Fair
Use a vendor you have a relationship and trust that is a Cisco Authorized vendor
No
  • Remote connectivity especially during COVID
  • Continued relibality
  • Security
  • support
No
No
June 15, 2018

Routers!

Eric Parks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Cisco ISR 1000 Series
  • Cisco ISR 4000 Series
They are used for our perimeter devices.
  • Tons of features are there for testing in a lab.
  • Can survive through most anything. 140 degrees in Iraq and it made it.
  • There are cheaper routers out there.
For branch sites a FortiGate that is much cheaper will get the job done. Management who is spending the money doesn’t really care if it makes it a challenge to administer.
  • When it’s a new feature you want and you paid up front it is really nice to just turn it on and go.
Compatibility is huge. We want to integrate TrustSec and StealthWatch.
As in the previous answer ISE and StealthWatch along with switches will be a big help if they integrate as well as claimed.
I’ll juat say I hate FortiNet.
FortiGate does not integrate well even by themselves
  • BGP
  • Product Features
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
  • Analyst Reports
Features and when new people show up they already understand it.
Our only support we needed was given by our Cisco rep (Kelly McGrew) and he’s very knowledgeable and has a great personality.
40
We are a lab.
1
CCNA is a minimum.
  • Considering MPLS for our large dark fiber network
  • MPLS
  • Tuning BGP attributes.
Cisco always has documentation. Other vendors may not.
Yes
FortiGate. They do not integrate well with others
In no way
  • Implemented in-house
No
  • any issues we had were due to lack of experience.
Train and practice!
No
Not in outing. Only switching and VOIP.
  • EIGRP basics
  • BGP with policies... and everything I’m studying for CCIE written.
Very well documented.
June 12, 2018

Bears love Cisco!

David East | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Cisco ISR 1000 Series
We use ISR routers at every store. We use ASRs at or corporate locations. All traffic from stores is required to go to corporate. We place filters on the routers to block traffic between stores. The routers have a primary and a secondary connection and switch automatically where there are too many failures on the main connection.
  • They just run. We have almost no history of device failure
  • They integrate well into our overall infrastructure
  • Easy to configure
  • Licensing needs simplification
  • Support needs to escalate faster
  • Cost
Enterprise networks should be using Cisco Routers. They work very well and have an array of features that help solve many problems. Small companies may have trouble with the cost.
  • Since they don’t fail, our business keeps going.
  • We have just two engineers for a 400 store chain.
Very important. We have a small staff and can not afford to have engineers needing to know about several different vendors’ equipment.
Yes. We use the Cisco Routers as a part of our security solution. They provide netflow information and have filters employed.
N/A. I have always used Cisco routers.
The overhead of using several companies’ devices was detrimental to our plans.
  • Connectivity to stores
  • Network segmentation
  • Data filtering.
Usually support is excellent. There have been issues where the support person hangs on to a problem too long before escalating. This causes our problems to extend to unacceptable lengths.
4000
Enterprise connectivity
2
Logical mind. Good troubleshooting skills. Knowledge of TCP/IP networking.
  • Point-to-point VPN for stores that could not get our standard WAN connection technology.
  • Small remote locations with limited connection options
They have proven themselves to be flexible, reliable and are a leader and standard in the industry.
Yes
Premium support provides faster access to advanced support people. We have good engineers that usually don’t open calls unless they can’t figure it out for themselves. First level support engineers almost never resolve our calls.
Yes
Yes. The TAC escalated to dev engineers who collected information and provided a fix.
Our team had been working with internal and consulting resources for more than a week to resolve an issue. We called the TAC and had a solution in under 30 minutes. The engineer KNEW what he was doing, troubleshot extremely well and provided the fix.
Return to navigation