Cisco 3504 WLAN Controller Reviews

31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-8 of 8)

Companies can't remove reviews or game the system. Here's why.
December 13, 2020
Umair Ali Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cisco 3504 WLAN Controller has been a part of our IT infrastructure for more than 2 years now. We are mainly using it to manage our entire wireless network including our head office and remote offices. All our access points are registered on it and we can view and control all our wireless users from a single dashboard.
We have two units in a HA pair and they have been working fine since the deployment.
  • Centralized management of Access points and WLANs
  • Centralized Management of users
  • Single pane of view for all wireless statistics
  • Auto Failover
  • Backed by Cisco's global support
  • Auto configuration backup is not available
  • OS upgrade in a HA pair
  • Better searching option in mac address filter list
  • Direct integration with microsoft AD without using ISE
Cisco has a wide range of wireless controllers and 3504 is the entry level controller. It can support up to 150 Access points. Therefore it is very well suited for medium sized enterprises , however small businesses can also use it in their networks but it is not so light on the budget and small businesses will find it very expensive.
Read Umair Ali Khan's full review
January 29, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We purchased the Cisco 3504 Series Wireless LAN Controller as a direct upgrade and replacement for an older 2000 series model. It was purchased to increase our WLAN deployment and get some much-needed performance increase. We are using it at multiple sites as a way to manage, upgrade, and configure Cisco access points.
  • The user interface is faster and more responsive than the previous model.
  • Well built and sturdy hardware.
  • Included racking equipment was a nice touch.
  • This generation, the prices on these seem to have increased.
  • Cisco could do a better job of phone support.
  • Also they still seem to lack their Cisco touch when it comes to licensing.
The 3500 series is something I would recommend to just about any business looking to manage their Cisco access points in a smoother and faster way. Rolling out a large amount of AP's in a short amount of time is probably the best part of the WLC system. As well as keeping up with a demanding workforce.
Read this authenticated review
May 13, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It's the main controller for our WiFi solution. Used across all branches and multiple offices. The main problem it solves is central WLC for AP which are in remote locations. Adding prime solution with WLC helps to understand the reporting of wireless users and WiFi usage patterns. Being small and lightweight its most efficient WLC out there.
  • AP management.
  • Guest WiFi solution.
  • User reporting.
  • User or client roaming.
  • More AP support.
  • Integration with firewall for Guest WiFi.
  • GUI could be improved.
Good for streaming telemetry. It's well suited for Bring-Your-Own-Device (BYOD) and Guest WiFi solution. For small offices and remote sites you can use Bonjour and Chromecast services as well. Same controller can act as centralized mode for campus environments and for lean branches deployments. It's not suited for large multi campus environments.
Cisco TAC is well known and SLA levels are great. Cisco support website and Cisco communities are another help for issues resolution. TAC is always supportive over Webex and helps to resolve issues pretty fast. This is another assurance for people to go with Cisco as the TAC capabilities are proven for all product lines.
Read this authenticated review
November 18, 2019
Benjamín Marrón Rojas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
As Cisco Partners, in our organization we have already implemented several 3504 devices for our small clients that do not need more than 120 Access Points. The problems solved by the 3504 controller are communication between all departments of the organization, focusing on mobility without the need to be physically in your workplace.
  • Mobility. There is no need to have wired devices.
  • High Availibility. By implementing two WLC 3504 we can create a solution that is redundant of the SSO type.
  • Easy to Deploy. Simply connect the equipment and through a wizard and we configure the WLC.
  • I think that the price is a little bit expensive in comparision with other vendors.
  • Maybe need to add a redundant power supply.
  • Maybe better time for booting the WLC.
The scenarios in which we could use the 3504 controller could be many, based on the size of the company or the place where it is intended to be placed. Since the WLC 3504 is limited to 150 Access Points and 3000 clients or connections we can say that it is It is better to implement this type of solution with small to medium-sized clients. If a higher density of users is required, a more robust equipment would be need to cover the total capacity for the wirelessly connected devices.
The support for this equipment is very good because they provide support only from engineers specialized in each area, and if necessary, the issue is scaled with another area for a solution. On the other hand they can attend to you 24 hours a day and if your device has a hardware-related issue, they send you a new device the next day so you have the least amount of disruption of service.
Read Benjamín Marrón Rojas's full review
November 07, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used across our remote locations in Central America, including using local switching and AP 1852 connected to the WLC.
  • Simple to use.
  • Clean air technology.
  • No failures so far!
  • Licensing price is high.
  • Not fully compatible with DNA.
It is well suited for both local and remote branches and uses.
We have had no issues so far, so there has been no need to contact support.
Read this authenticated review
September 05, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source
We currently use the Cisco 3504 for small to medium sized wireless deployments for our customer's wireless deployments. We haven't utilized the integration with SD-Access and DNA Center yet but plan to in the near future. We have been replacing the older 2500 series WLCs with these to get the added throughput and additional visibility they offer.
  • Centralized Management of wireless APs
  • Added visibility and analytics on traffic and utilization
  • Enhanced GUI thats easier to use and provides more details than its predecssors
  • Faster AP failover in the event you lose a controller
  • Would be nice to see SFP+ ports instead of 1 mGig port for additional connectivity options
  • The upgrade process could be more streamlined like Meraki where you can do everything from the GUI instead of having to login to Cisco.com, find the new version, upload it, etc.
The 3504 is great for mid size wireless deployments where you don't expect the number of APs to exceed 100. The platform is much faster than then older 2504 and have added a bunch of enhancements. I wouldn't recommend this for enterprise deployments due to its scalability. For deployments that scale multiple sites we have used a mix of 3504s and Meraki deployments.
The GUI is easier to navigate as compared to the 2504. Also the responsiveness of the GUI, the quicker failover capabilities and the enhanced visibility are all major improvements over the previous generation WLC.
As expected the support from TAC is second to none. Great for troubleshooting, configuration and hardware replacement if required.
Read this authenticated review
June 18, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use the 3504 as our foreign anchor to another institution's controller. So we can have shared access points, they are sending our wifi out, and on the way, anchoring the traffic to our controller. Its smart simple and working very well. And compared to its former model 2504, it is better because It supports SSO witch we also have configured.
  • Form factor
  • Capacity
  • Function level
  • When I have a 5g port why not also have a 10 g port?
The controller is good for sites where you have up to 150 access points, which is the maximum it can handle. Or, it will anchor the guest traffic out to the DMZ zone from other controllers. It can also be used for FlexConnect remote sites as the controller the APs are connecting to.
Read this authenticated review
October 01, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We started to globally deploy Cisco 3504 WLAN Controller (WLC) when 2504 went end of life. With a WLC it's possible to centrally manage all the access points of one or more sites. This makes management more convenient. So instead of configuring each single AP, it's possible to modify everything in just one place, such as firmware upgrades and that means fewer costs for maintenance.
  • Central management
  • High availability
  • CLI
  • Sometimes with the GUI it's not easy for a new deployment, so we often use CLI
  • Every new firmware changes the order of the CLI configuration making upload of a template impossible
  • They could make a similar code of IOS, in order to unify commands
Best use for a 3504 WLAN Controller is in a data center or in general in central and strategic sites, to control all the local and branch access points. I suggest creating a proper design considering that the maximum number of access points is 150. Avoid installing too many WLC or too few, otherwise, it would mean a waste of money.
This can open an entire chapter, since it's related to the Cisco TAC. It really depends who is taking charge of the ticket, but in general my experience is not that good since it's not easy to find a good engineer for wireless support. More often I found more skilled people while I was handling ISE issues.
Read this authenticated review

What is Cisco 3504 WLAN Controller?

The Cisco 3504 Wireless (WLAN) Controller provides centralized control, management, and troubleshooting for small to medium-sized enterprises and branch offices.
Categories:  Wireless LAN

Cisco 3504 WLAN Controller Technical Details

Operating Systems: Unspecified
Mobile Application:No