Autoconnections are seamless for the users. There's nothing for them to do once it's all setup.
It recognizes security certificates for the PC and user, so you can easily lock down the connectivity to the specific users and/or machines you need for your environment.
Unless the WIFI is extremely poor, the software can make the connection and allow your users to function on the VPN.
The client logs are usually good enough to begin troubleshooting issues - for example if you aren't getting good enough WIFI for connections or the certificates have expired and so on. However I wish they had more robust logs available without installing their special tools from Cisco support.
I wish it could prevent users from open[ing] applications while it was attempting to connect. It's usually super fast to make connections, but this is based on the WIFI to some degree. Occasionally, we have users open Outlook too fast and add-ins gets disabled. It's not really a problem with this software, but I do wish it had the ability to prevent apps from opening until the connection is made or fails.
Easy installation and configuration. Upon downloading the software, the setup prompts are very intuitive and well-integrated with single sign-on using your company login credentials.
Fast and reliable remote access connection. The VPN access, system scan and DNS protection are all typically completed in less than 10 seconds, and the connection is held continuously for a period of 18 hours without any interruption.
Intuitive layout and accessibility to network and diagnostic information. A quick Status Overview summary is available in 1-click, and the connection time elapsed and remaining are continuously displayed in the viewer window.
Software currently relies on soft token two-factor authentication through PingID. Hard token option or other means of authentication would be a helpful feature for employees with alternate preferences.
System Scan is mandatory and sometimes does not quickly run to completion. There have been instances where the System Scan got stuck at 10% complete for several minutes, which prompts me to disconnect and try again. These are rare (maybe 1 in 100 connection attempts), but cost valuable time.
Slow to reject a mistyped password. If a login password is mistyped, the connection attempt proceeds for several seconds before prompting a re-enter of the password, which is a minor inconvenience and time loss.
Cisco AnyConnect is a secure mobility client solution for secure VPN access for remote works, designed to empower remote workers with frictionless, highly secure access to the enterprise network from any device from anywhere at anytime.