Cisco Business Edition 6000 (BE6000)

The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

TAC support is very good and responsive, whether it is during a deployment or during operations. Cisco's documentation on all aspects of the solution, be it hardware or software is very clear and easy to understand. An improvement needs to be done on documentation though as you would find typos that are carried over from earlier versions of the document.

The many features and functions are simple to grasp, and customer service is always quick and helpful. It is Ideal for a big contact center with 50 or more workers taking calls. With this arrangement, which includes telephone gear on each workstation, you'll have a clearer and better connection no matter where you are. It has a consistent connection, resulting in better call quality with each client engagement.

Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.

I recommend cisco business edition 6000 for small and [mid-size] [businesses] because it has all the features which we require to operations and licensing cost is affordable it's [a one-time] investment for [set up] the devices and [its] low maintenance only thing is to manage to [license] so I recommend for my colleague.

The sales team of Cisco is very supportive and they have provided us the detail review and provide us trail in our office and after installation we were facing some issues like licensing and users they have provided use very quick solution so the support is best from cisco sales and support team.

Business [centers], call [centers], banks, government offices, and corporates will get lots of benefits with this system as it’s secured reliable, and flexible like devices collaboration easy deployment, etc.

As per the client's feedback and [self-experience.]

Cisco BE 6000 enables teams to collaborate through an integrated platform that offers communication capabilities such as conferencing, paging, messaging, video and voice chat, and routing. The solution is designed for small to midsize businesses.

It would be ideal that it does not have the limit of the number of users it can support.

I think Cisco Business Edition 6000 is very well suited for organizations like mine where you have to be very correct and very good at data delivered in the network without missing a thing. I really recommend this Cisco product no matter where are you from it will adapt perfectly in every environment.

Actually, I am in love with Cisco products as a telecommunication engineer. They offer great quality in the market and I always work with Cisco products. If any issue arises I, as a telecom engineer, know all the tools and network tools to fix it and this is the most important reason I would recommend to anyone else.

For single campus call control, IM and presence the Cisco Business Edition 6000 (BE6000) M works well for medium size business. less appropriate for higher application requirement (even it is mid size organization )

While installing I didn't face any issue with Cisco Business Edition 6000 (BE6000), but I faced technical challenges in applications and was supported by Cisco TAC

Cisco Business Edition 6000 (BE6000) is suited for Enterprise where we need advanced feature in the VoIP, where We have to connect with others vendors. But, BE6000 it's not suitable for most of SMB because the price for the acquisition of BE6000 is high! Also, to manage the solution you need an engineer with good scale and experience

I gave 9, because I was satisfied to addressed all the problem of the client with Cisco Business Edition 6000 (BE6000)

If the customer has a small business site they can use [Cisco Business Edition 6000] because it has all the services they need. The customer can buy another one at another site if the business needs it, then the administrator can integrate them with each other. Comprehensive unified communications capabilities include voice and video calling, voicemail, messaging, and presence and contact center mobility for each user.

It has issues on the chasing.

The Cisco [Business Edition 6000 (BE6000)] is well suited for organizations that have experienced IT staff, or an experienced consultant. Adds/changes do require experience and are not a “next, next, next” type of environment that power users can easily figure out. The system is good for mid range companies, roughly 30 to 1,000 user systems. It may be overkill for smaller than 20-30 user environments.

Cisco TAC is typically great in support. Often times, I always look for a way to get immediately to tier2. By the time I call into support, I’ve gone above and beyond the steps that tier1 will attempt. The great thing about support is there are escalation paths. Tier1 is helpful with end users that are managing their own systems. For those with experience, the TAC has multiple levels of experience.

For a scenario where number of users are less than 1000 and if you need fully UC features, its the best choice. The number of applications supported on the platform is more than enough to run all our UC applications. if the number of users is more than 1K, you need to think towards a platform like Business Edition 7000.

We have installed almost 7-9 boxed of Cisco Business Edition 6000. From hardware replacement to technical support is wonderful. When it comes to documentation, there are good collections of documents available for both installing and mating Cisco Business Edition 6000.

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.

I have a pretty good experience with the Cisco support. But we hat several numbers of Cisco TAC cases that were extreme difficult to manage. But at the end we found always a solution to implement. The knowledge and experience for this solution is existing and Cisco is working hard on this.

The Cisco Business Edition 6000 (BE6000) is well suited for a variety of scenarios. One scenario would be a single large facility that needs its own voice system. A second scenario that it is well suited for would be regional voice system. As long as your device requirements are under the limitations of the system, it works in a variety of scenarios.

Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.

BE6K [is] well suit[ed] for all organizations and enterprises which need [their] own telephony and videoconferencing solution. Whether it is government or business customers, in modern day we all need professional and high quality solutions for collaboration especially in days of COVID-2019 pandemic, when demand of collaboration solutions raised greatly.

In general, BE6K [is] very handy if you think about upgrad[ing] [your] telephony solutions and implement[ing] new collaboration solutions.

BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

Cisco Business Edition 6000 (BE6000) is well suited for environments where we have less than 1000 users, and mostly for remote offices needing hybrid cloud deployment.

It is less suited where there are more than 4 UC applications needed, and will need to go to Cisco UCS solution other than the Cisco BE 6000.

Cisco Business Edition 6000 (BE6000) has backing and support from Cisco TAC, and Cisco has the best support in the technology market, not only for the Cisco Business Edition 6000 (BE6000) but also for all the network and collaboration domains.

It works well for us. We have 583 phone extensions or devices deployed. It is nice that we can put the same extension on multiple phones, rather than having to create a phantom extension, then add the DSS busy lamp to the phone. Employees love the voicemail to email integration. They would not live without it going forward.

It is has been better than normal the Cisco support experience when I call the voice team.

The Cisco Business Edition 6000 is an excellent option when you want to centralize your telephony infrastructure; you will only need a good VPN connection to the server from each site and this solution will work very well. The bandwidth that calls consume is not relevant.
If you have some devices from other vendors and handle SIP, you can stay with those devices because BE6000 can handle the integration for 3rd party SIP devices. If you need to improve business process agility and drive innovation, this is a recommended option.

We deployed the BE6000 at some small sites that were not well connected to the rest of our enterprise network to provide local voice services. The appliance was easy to deploy and configure for the use case. We even set up SIP trunking between the remote systems and our main enterprise system.