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Cisco Business Edition 6000 (BE6000) Reviews

11 Ratings
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Score 9.0 out of 100

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Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
September 20, 2019

Cisco Business Edition 6000 Review

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is being used by all of the employees on campus. It gave us unified communications for a lower price than continuing to upgrade our Mitel system.
  • It is very flexible in its configuration.
  • Very scalable.
  • It has been very reliable.
  • Easy to upgrade.
  • Reporting options could be better and easier to use.
  • It would be nice to be less complex.
It works well for us. We have 583 phone extensions or devices deployed. It is nice that we can put the same extension on multiple phones, rather than having to create a phantom extension, then add the DSS busy lamp to the phone. Employees love the voicemail to email integration. They would not live without it going forward.
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Mauro Osvaldo Sepulveda Gutierrez | TrustRadius Reviewer
January 23, 2019

One of the best telephony solutions.

Mauro Osvaldo Sepulveda Gutierrez
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been using this solution for over five years. We are very satisfied with its performance. BE600 is a great solution for corporate telephony systems; it allows us to have the entire corporate telephony on a single device. We have the integration with Active Directory for user management and it works pretty well. The solution is very complete because you can have the voicemail infrastructure on the same device. The performance of the solution is very good; it never crashes and is always up.
  • Device performance.
  • Integration with multiple vendors.
  • Quality of voice and video.
  • User management.
  • Pricing.
  • You need serious training to know how to configure it.
The Cisco Business Edition 6000 is an excellent option when you want to centralize your telephony infrastructure; you will only need a good VPN connection to the server from each site and this solution will work very well. The bandwidth that calls consume is not relevant.
If you have some devices from other vendors and handle SIP, you can stay with those devices because BE6000 can handle the integration for 3rd party SIP devices. If you need to improve business process agility and drive innovation, this is a recommended option.
Read Mauro Osvaldo Sepulveda Gutierrez's full review
Eric Taylor | TrustRadius Reviewer
July 02, 2018

Cisco BE6000 Review

Eric Taylor
Score 8 out of 10
Vetted Review
Verified User
Review Source
Several locations in my organization have been using a Cisco BE6000 to provide voice services locally. These appliances are very convenient to deploy for small businesses and remote locations that are not connected to a larger enterprise system. They can be a self contained solution providing multiple services all in one package.
  • Flexibility of configuration
  • More cost effective to deploy at small to medium size locations
  • Great support
  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
We deployed the BE6000 at some small sites that were not well connected to the rest of our enterprise network to provide local voice services. The appliance was easy to deploy and configure for the use case. We even set up SIP trunking between the remote systems and our main enterprise system.
Read Eric Taylor's full review

Cisco Business Edition 6000 (BE6000) Scorecard Summary

Likelihood to Recommend (11)
9.0
Support Rating (1)
8.0

Feature Scorecard Summary

Hosted PBX (1)
10
Multi-level Interactive Voice Response (IVR) (2)
9.5
User templates (3)
8.3
Call reports (3)
5.0
Directory of employee names (3)
7.8
Answering rules (3)
9.3
Call recording (2)
8.7
Call park (3)
8.9
Call screening (3)
8.3
Message alerts (3)
8.4
Video conferencing (3)
5.3
Audio conferencing (3)
8.8
Instant messaging (1)
7
Mobile app for iOS (2)
7.3
Mobile app for Android (2)
7.3

About Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) is a telephony and VoIP business phone with unified communications features from Cisco, similar to their enterprise Business Edition 7000 offering though targeted at SMBs with less extensive needs than their larger enterprise counterparts.
Categories:  VoIP

Cisco Business Edition 6000 (BE6000) Technical Details

Operating Systems: Unspecified
Mobile Application:No