Cisco Business Edition 6000 (BE6000) Reviews

21 Ratings
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Score 9.3 out of 100

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Reviews (1-7 of 7)

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November 19, 2020
Oleksandr Tsapenko | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
For our company as a Cisco partner - BE6K is one of the most important products in our portfolio. In recent years, we delivered a lot of telephony modernization projects which [we] would not [have] be[en] able to complete without such important part as Cisco BE6K - a key element in any modern collaboration solutions.
  • Implementation and integration.
  • Powerful collaboration engine.
  • Trusted and secure solution.
  • Licensing need to be simplified.
BE6K [is] well suit[ed] for all organizations and enterprises which need [their] own telephony and videoconferencing solution. Whether it is government or business customers, in modern day we all need professional and high quality solutions for collaboration especially in days of COVID-2019 pandemic, when demand of collaboration solutions raised greatly.
In general, BE6K [is] very handy if you think about upgrad[ing] [your] telephony solutions and implement[ing] new collaboration solutions.
Each our customers [that] use BE6K highly evaluated all benefits of this platform especially its multi-functionality - all-in-one solution.
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Read Oleksandr Tsapenko's full review
March 03, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The Cisco BE6000 is being used across our whole organization. We transformed our old analog Siemens HiPath PBX with the Cisco solution, into a new modern and digital solution. We have a dense redundant solution that is capable to answer all the users service requests.
It was for us as IT easy to implement because of its pre-deployment.
  • Density.
  • Pre-deployment.
  • Virtualization Layer.
  • Scalability.
  • Compatibility.
  • Actual Versions.
  • Licensing.
Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
With the Cisco Business Edition 6000 (BE6000) we could transfer our PBX in a modern world. We have now not only telephone services, we implement with it instant messaging and presence, a unified contact center express for our call center agents, and a unity voicemail solution.
We have now video and audio capabilities that boost our communication. We could easily onboard new telephone users and group them with Cisco device profiles. Another advantage is that we could register mobiles with iOS or Android and implement a single number reach feature and an extension mobility.
I have a pretty good experience with the Cisco support. But we hat several numbers of Cisco TAC cases that were extreme difficult to manage. But at the end we found always a solution to implement. The knowledge and experience for this solution is existing and Cisco is working hard on this.
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February 18, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Cisco Business Edition 6000 (BE6000) is being used within our organization at a regional level. It solves the business problem of having an individual phone system at each facility by providing us with a centralized phone system for that particular region. We are able to make a good technical implementation that provides voice services to everyone who needs them.
  • Easy to manage
  • Excellent value for the cost
  • Cisco products have a great reputation
  • Upgrades take time
  • Must have deep technical knowledge to install
  • I'd like to see a nicer web interface for management
The Cisco Business Edition 6000 (BE6000) is well suited for a variety of scenarios. One scenario would be a single large facility that needs its own voice system. A second scenario that it is well suited for would be regional voice system. As long as your device requirements are under the limitations of the system, it works in a variety of scenarios.
The Cisco Business Edition 6000 (BE6000) has allowed our organization to benefit from having the costs of individual voice systems at each separate facility. We have gone to the regional model of voice management where we have one centralized system (with redundancy) that provides voice services to facilities in that region and the Cisco Business Edition 6000 (BE6000) has been one of our partners in that journey.
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
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April 29, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We evaluated Cisco Business Edition 6000 for one of our office outside US, which needed migration to Cisco UC. This eliminates the need to have multiple servers and applications can be housed on a single server
  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
  • Limitation of the number of users supported on the platform.
  • Limited number of UC applications that can be run, even though the server has the capacity.
  • Thin Provisioning is not supported.
Cisco Business Edition 6000 (BE6000) is well suited for environments where we have less than 1000 users, and mostly for remote offices needing hybrid cloud deployment.

It is less suited where there are more than 4 UC applications needed, and will need to go to Cisco UCS solution other than the Cisco BE 6000.
Cisco Business Edition 6000 (BE6000) has backing and support from Cisco TAC, and Cisco has the best support in the technology market, not only for the Cisco Business Edition 6000 (BE6000) but also for all the network and collaboration domains.
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September 20, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is being used by all of the employees on campus. It gave us unified communications for a lower price than continuing to upgrade our Mitel system.
  • It is very flexible in its configuration.
  • Very scalable.
  • It has been very reliable.
  • Easy to upgrade.
  • Reporting options could be better and easier to use.
  • It would be nice to be less complex.
It works well for us. We have 583 phone extensions or devices deployed. It is nice that we can put the same extension on multiple phones, rather than having to create a phantom extension, then add the DSS busy lamp to the phone. Employees love the voicemail to email integration. They would not live without it going forward.
It is has been better than normal the Cisco support experience when I call the voice team.
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January 23, 2019
Mauro Osvaldo Sepulveda Gutierrez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been using this solution for over five years. We are very satisfied with its performance. BE600 is a great solution for corporate telephony systems; it allows us to have the entire corporate telephony on a single device. We have the integration with Active Directory for user management and it works pretty well. The solution is very complete because you can have the voicemail infrastructure on the same device. The performance of the solution is very good; it never crashes and is always up.
  • Device performance.
  • Integration with multiple vendors.
  • Quality of voice and video.
  • User management.
  • Pricing.
  • You need serious training to know how to configure it.
The Cisco Business Edition 6000 is an excellent option when you want to centralize your telephony infrastructure; you will only need a good VPN connection to the server from each site and this solution will work very well. The bandwidth that calls consume is not relevant.
If you have some devices from other vendors and handle SIP, you can stay with those devices because BE6000 can handle the integration for 3rd party SIP devices. If you need to improve business process agility and drive innovation, this is a recommended option.
Read Mauro Osvaldo Sepulveda Gutierrez's full review
July 02, 2018
Eric Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Several locations in my organization have been using a Cisco BE6000 to provide voice services locally. These appliances are very convenient to deploy for small businesses and remote locations that are not connected to a larger enterprise system. They can be a self contained solution providing multiple services all in one package.
  • Flexibility of configuration
  • More cost effective to deploy at small to medium size locations
  • Great support
  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
We deployed the BE6000 at some small sites that were not well connected to the rest of our enterprise network to provide local voice services. The appliance was easy to deploy and configure for the use case. We even set up SIP trunking between the remote systems and our main enterprise system.
Read Eric Taylor's full review

Cisco Business Edition 6000 (BE6000) Scorecard Summary

Feature Scorecard Summary

Hosted PBX (3)
8.3
Multi-level Interactive Voice Response (IVR) (5)
8.2
User templates (5)
7.6
Call reports (4)
6.4
Directory of employee names (5)
8.5
Answering rules (7)
8.3
Call recording (4)
8.2
Call park (6)
8.0
Call screening (7)
6.7
Message alerts (6)
6.6
Video conferencing (6)
7.9
Audio conferencing (6)
9.0
Video screen sharing (1)
8.2
Instant messaging (4)
8.8
Mobile app for iOS (5)
7.9
Mobile app for Android (5)
7.9

What is Cisco Business Edition 6000 (BE6000)?

Cisco Business Edition 6000 is a solution for collaboration for midsized businesses. Cisco Business Edition 6000 is a presented by the vendor as an all-in-one solution that solves complex communications challenges for business with up to 1,000 employees that allows employees to connect with co-workers, customers and business partners from anywhere at anytime.

Cisco Business Edition 6000 (BE6000) Features

Cloud PBX Features

Has featureHosted PBX
Has featureMulti-level Interactive Voice Response (IVR)
Has featureUser templates
Has featureDirectory of employee names

Call Management Features

Has featureAnswering rules
Has featureCall recording
Has featureCall park
Has featureCall screening
Has featureMessage alerts

VoIP system collaboration Features

Has featureVideo conferencing
Has featureAudio conferencing
Has featureInstant messaging

Mobile apps Features

Has featureMobile app for iOS
Has featureMobile app for Android

Cisco Business Edition 6000 (BE6000) Downloadables

Cisco Business Edition 6000 (BE6000) Competitors

Comcast Business VOIP (VoiceEdge), Zoom Phone, GoToConnect (formerly Jive)

Cisco Business Edition 6000 (BE6000) Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Cisco Business Edition 6000 (BE6000)?

Cisco Business Edition 6000 (BE6000) is a telephony and VoIP business phone with unified communications features from Cisco, similar to their enterprise Business Edition 7000 offering though targeted at SMBs with less extensive needs than their larger enterprise counterparts.

What is Cisco Business Edition 6000 (BE6000)'s best feature?

Reviewers rate Audio conferencing highest, with a score of 9.

Who uses Cisco Business Edition 6000 (BE6000)?

The most common users of Cisco Business Edition 6000 (BE6000) are from Enterprises and the Information Technology & Services industry.