Cisco Business Edition 6000 (BE6000)
Top Rated
Cisco Business Edition 6000 (BE6000)
Overview
Recent Reviews
Reviewer Sentiment
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Positive ()
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Awards

Popular Features
View all 16 featuresAudio conferencing (17)
9.0
90%
Answering rules (16)
8.2
82%
Call park (16)
7.7
77%
Call screening (17)
6.5
65%
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Pricing
View all pricingEntry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.cisco.com/c/en/us/solutions…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
Features Scorecard
Cloud PBX
8.3
83%
Call Management
7.7
77%
VoIP system collaboration
8.3
83%
Mobile apps
8.8
88%
Product Details
What is Cisco Business Edition 6000 (BE6000)?
Cisco Business Edition 6000 is a solution for collaboration for midsized businesses. Cisco Business Edition 6000 is a presented by the vendor as an all-in-one solution that solves complex communications challenges for business with up to 1,000 employees that allows employees to connect with co-workers, customers and business partners from anywhere at anytime.
Cisco Business Edition 6000 (BE6000) Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Cisco Business Edition 6000 (BE6000) Downloadables
Cisco Business Edition 6000 (BE6000) Competitors
- Comcast Business VOIP (VoiceEdge)
- Zoom Phone
- GoToConnect (formerly Jive)
Cisco Business Edition 6000 (BE6000) Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
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Frequently Asked Questions
What is Cisco Business Edition 6000 (BE6000)?
Cisco Business Edition 6000 (BE6000) is a telephony and VoIP business phone with unified communications features from Cisco, similar to their enterprise Business Edition 7000 offering though targeted at SMBs with less extensive needs than their larger enterprise counterparts.
What are Cisco Business Edition 6000 (BE6000)'s top competitors?
Comcast Business VOIP (VoiceEdge) and Zoom Phone are common alternatives for Cisco Business Edition 6000 (BE6000).
What is Cisco Business Edition 6000 (BE6000)'s best feature?
Reviewers rate Audio conferencing and Mobile app for iOS highest, with a score of 9.
Who uses Cisco Business Edition 6000 (BE6000)?
The most common users of Cisco Business Edition 6000 (BE6000) are from Enterprises (1,001+ employees) and the Information Technology & Services industry.
Reviews and Ratings
(40)
Reviews
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January 05, 2022
Cisco BE6K: A Bulletproof Enterprise Collaboration Platform!
We use the Cisco BE6K solution as our enterprise telephony platform for our offices across the region. We predominantly use CUCM, CIMP, and UCCX applications. For our remote users, we use Cisco Jabber as the endpoint, on Windows and Android. We have also integrated our [Cisco] BE6K solution with Microsoft Teams in order to use the Cisco Webex endpoints we have on Teams meetings.
- Call control
- User onboarding
- Support for remote workers
- Single pane of glass for management
- Include tools for inter-cluster migration, currently these are provided by 3rd parties
- Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
The integration of on-premise CUCM with cloud meeting (Webex) and the video interop with Microsoft Teams and Zoom has helped us to keep Cisco as the collaboration platform of choice in our organization. The integrations are done so well that it hardly affects user behavior when trying to access the other 3rd party services. User adoption is high as a result.
January 04, 2022
All in one Phone System you will ever need.
The Cisco Business Edition 6000 comes with a comprehensive set of collaboration technologies, including premium voice, video, messaging, instant messaging and presence, conferencing, video conferencing, and more. You may choose tools based on your company's needs, which can increase productivity and build customer connections.
- Saves a ton on communication bill.
- Pre installed software for ready to use.
- Implementation is very easy well.
- Learning all the features consume a lot of time.
- Cisco should also provide for understanding of technology in depth.
- The pricing are high and worth for small organization as well.
This system has never given me any problems. In our network, there were probably tens of thousands of phones and users. There were several choices for transferring calls to internal extensions or outside lines, parking the call for someone else to pick up, placing the call on hold, and so on. Even conference calling was straightforward, something I've never been able to do with prior phone systems without hanging up on someone.
December 11, 2021
Cisco Business Edition BE6000 for every business
[My] organization is a [mid-size] where we have multiple departments located on different locations and cites so avoid communication gap we were looking for all in one solution where our user can do voice video meetings so we have decided to move to cisco business edition 6000 M product it is for [mid-size] companies like us we have around 800 users on different location and it [supports] around 1000 users including mobile.
- [VoIP] calling
- Video calling
- Compatible with mobile devices
- Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
- As of now I [don't] see any issue with the BE6000 so far.
Cisco BE6000 is easier to setup in existing [infrastructure] and it help us lot high resolution video and audio quality and IVR and voicemail box these are the features from which our users benefited a lot most exciting feature is all in one solution so we dont need to look for other products or technology.
December 08, 2021
4.5 star
We used the same model in many of the sites as per the client requirement and configured with the files devices and all the users are very satisfied and [have] no complaints.
- Collaboration
- VoIP
- Easy management and installation[.]
- Routing card module should be provided[.]
- Telephone line card module compatibility and module to be provided[.]
- Every system [requires] a Cisco router with [a] telephone line module, better if it is in one device [altogether] [.]
Beneficial[.]
December 07, 2021
All in one for Collaboration Tools
The solution is IP Telephony, but it is also video conferencing, instant messaging, presence, and mobility. All this in just one hardware.
- The entire deployment timelines are fairly simple and easy.
- It is an all in one solution that solves complex communication challenges for business[es].
- Very powerful, with call processing, voicemail, as well as mobility services all on one platform.
- Some Contact center functionality are not available.
- All of the applications are managed separately, so it can be a challenge to learn and manage.
With Cisco BE6000 we managed to homogenize the servers for Collaboration and, best of all, have a single support provider.
November 23, 2021
If you want communication quality in your organization choose Cisco Business Edition 6000
This device is a very important one in my organization. We use it to manage all the networks for all the employees in my organization. This product can easily be used by the IT department and it also delivers good quality data to end-users. I recommend it for medium organizations like our is.
- It is very useful.
- Delivers good quality data to end users.
- It may need more than one person in my organization to solve any issue for this device.
We lately have seen the importance of Cisco products because we want to keep in touch with all our employees, online meetings, our organization servers and it has helped a lot mostly during these pandemic days. It is very important to be part of Cisco and to have Cisco products that can afford so much communication, having all in one system has made our work easier
November 09, 2021
[My] Cisco Business Edition 6000 (BE6000) Experience
I have implemented Cisco Business Edition 6000 in one of [our] projects and we [have] support[ed] them after installation. We are happy with the technology.
- Call control
- Unity
- InformaCast for paging
- The VMware versions
- Changing of VMware versions
As you mentioned, its complete solution for most of the application. We have SIP and connected via branch so we reduce the cost of calling where the standard phone system doesn't have such features.
November 08, 2021
Collaboration
As a solution provider, we have proposed to client how to migrate the Alcatel PABX to Cisco Unified Collaboration via Cisco Business Edition 6000 (BE6000) with 250 IP phone! With the Alcatel PABX they was limited and cost on some features! After deploying the Cisco Business Edition 6000 (BE6000) we have migrate all the functionalities on Alcatel to Cisco. And after that we have add some advance feature and configure SRST for remote in offshore and also configure Imagicle billing to manage and limite the consuming of external call.
- Call control
- IVR
- SRST
- Mobile extension
- Centralized admin interface
I think it will simplify the administration
September 16, 2021
Cisco Business Edition 6000 Review
We are using it at small sites like in Africa as it is suitable for business there. We have mega clusters as well and they are part of the same design. We rarely have issues with the BE6000 services.
- Supports four collaboration applications, plus one for management.
- Optimized for up to 1,000 users.
- Server Replication
- Veeam Backup
- Server Processor
BE6000 saves money and effort. We can boot all servers from it and they can all integrate into the system without any other costs, which saves effort from the admin site or the collaboration engineer who works with BE6000. Moreover, it's more scalable because we can add other servers to it without any issue.
August 12, 2021
Cisco BE6000, a lot of features in a virtual package.
For the implementations I’ve delivered, [Cisco Business Edition 6000 (BE6000)] is used by the entire company, not just specific to a department. BE6000 has been used to unify call management, and messaging. It has been used to customer to business interaction, as well as mobility for internal connectivity. All in all, it is a good mid range system.
- Reliability
- Unification of call and messaging services
- Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
- Setting up offsite mobility for Presence can be technically challenging.
- Call manager can be complex. Experienced engineers required to maintain.
- Easier wizard driven tools that are native may be beneficial.
It’s convenient to have everything under one box. An engineer experienced with call manager and easily pickup the Presence aspect. Users love voicemail to email or audio and presence integration. Call handoff is a nice feature to be used between mobile phone and desk phone. Minimizing the amount of platforms we have to integrate is better for end users and those that support them.
July 22, 2021
My Cisco Business Edition 6000 (BE6000) Review
We have multiple division and branches across the country. We were initially using Avaya Ip office at our HQ which we replaced with Cisco Business Edition 6000 solution. Eventually, we replaced our branch offices PBX system with Cisco Business Edition 6000 Solutions. MRA is one of the major features which we rely on, which [helps us] save on our mobile bills. We call our colleagues through jabber.
- Number of applications supported
- Ease of Deployment with preinstalled applications
- Perfect fit for organisation with users less than 1000
- Dual Power Supply doesn't comes by default and which need to be ordered separately.
One thing we liked is MRA and it reduced the cost of using GSm calling between our colleagues. Making use of CUC auto attendant made our Pilot number calling more attractive and made our receptionist more productive.
March 03, 2021
Cisco Business Edition 6000 - your Collab island
The Cisco BE6000 is being used across our whole organization. We transformed our old analog Siemens HiPath PBX with the Cisco solution, into a new modern and digital solution. We have a dense redundant solution that is capable to answer all the users service requests.
It was for us as IT easy to implement because of its pre-deployment.
It was for us as IT easy to implement because of its pre-deployment.
- Density.
- Pre-deployment.
- Virtualization Layer.
- Scalability.
- Compatibility.
- Actual Versions.
- Licensing.
With the Cisco Business Edition 6000 (BE6000) we could transfer our PBX in a modern world. We have now not only telephone services, we implement with it instant messaging and presence, a unified contact center express for our call center agents, and a unity voicemail solution.
We have now video and audio capabilities that boost our communication. We could easily onboard new telephone users and group them with Cisco device profiles. Another advantage is that we could register mobiles with iOS or Android and implement a single number reach feature and an extension mobility.
We have now video and audio capabilities that boost our communication. We could easily onboard new telephone users and group them with Cisco device profiles. Another advantage is that we could register mobiles with iOS or Android and implement a single number reach feature and an extension mobility.
February 19, 2021
Cisco Business Edition 6000 (BE6000) - Well Worth the Investment
The Cisco Business Edition 6000 (BE6000) is being used within our organization at a regional level. It solves the business problem of having an individual phone system at each facility by providing us with a centralized phone system for that particular region. We are able to make a good technical implementation that provides voice services to everyone who needs them.
- Easy to manage
- Excellent value for the cost
- Cisco products have a great reputation
- Upgrades take time
- Must have deep technical knowledge to install
- I'd like to see a nicer web interface for management
The Cisco Business Edition 6000 (BE6000) has allowed our organization to benefit from having the costs of individual voice systems at each separate facility. We have gone to the regional model of voice management where we have one centralized system (with redundancy) that provides voice services to facilities in that region and the Cisco Business Edition 6000 (BE6000) has been one of our partners in that journey.
November 19, 2020
BE6K - all-in-one for collaboration
For our company as a Cisco partner - BE6K is one of the most important products in our portfolio. In recent years, we delivered a lot of telephony modernization projects which [we] would not [have] be[en] able to complete without such important part as Cisco BE6K - a key element in any modern collaboration solutions.
- Implementation and integration.
- Powerful collaboration engine.
- Trusted and secure solution.
- Licensing need to be simplified.
Each our customers [that] use BE6K highly evaluated all benefits of this platform especially its multi-functionality - all-in-one solution.
April 29, 2020
All in One Collaboration Power Pack!
We evaluated Cisco Business Edition 6000 for one of our office outside US, which needed migration to Cisco UC. This eliminates the need to have multiple servers and applications can be housed on a single server
- It helps with easy installation and setup for new office / migration.
- Supports Hybrid Cloud and on-prem deployments.
- Scalable Solution - catering to upgrade from a legacy platform.
- Limitation of the number of users supported on the platform.
- Limited number of UC applications that can be run, even though the server has the capacity.
- Thin Provisioning is not supported.
September 21, 2019
Cisco Business Edition 6000 Review
It is being used by all of the employees on campus. It gave us unified communications for a lower price than continuing to upgrade our Mitel system.
- It is very flexible in its configuration.
- Very scalable.
- It has been very reliable.
- Easy to upgrade.
- Reporting options could be better and easier to use.
- It would be nice to be less complex.
January 23, 2019
One of the best telephony solutions.
We have been using this solution for over five years. We are very satisfied with its performance. BE600 is a great solution for corporate telephony systems; it allows us to have the entire corporate telephony on a single device. We have the integration with Active Directory for user management and it works pretty well. The solution is very complete because you can have the voicemail infrastructure on the same device. The performance of the solution is very good; it never crashes and is always up.
- Device performance.
- Integration with multiple vendors.
- Quality of voice and video.
- User management.
- Pricing.
- You need serious training to know how to configure it.
July 02, 2018
Cisco BE6000 Review
Several locations in my organization have been using a Cisco BE6000 to provide voice services locally. These appliances are very convenient to deploy for small businesses and remote locations that are not connected to a larger enterprise system. They can be a self contained solution providing multiple services all in one package.
- Flexibility of configuration
- More cost effective to deploy at small to medium size locations
- Great support
- Cost could always be lower, but you get a solid product for your investment
- Licensing can still be confusing if you need multiple products on the appliance
- Redundancy/DR