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Cisco Business Edition 6000 (discontinued)

Cisco Business Edition 6000 (discontinued)

Overview

What is Cisco Business Edition 6000 (discontinued)?

Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.

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Pricing

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What is Cisco Business Edition 6000 (discontinued)?

Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Talkdesk?

Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.

What is Genesys Cloud CX?

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

8.6
Avg 7.9

Call Management

Customized phone system settings

8.8
Avg 8.3

VoIP system collaboration

Team collaboration via cloud phone system

8.7
Avg 7.9

Mobile apps

Apps are compatible with mobile devices.

7.3
Avg 8.0
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Product Details

What is Cisco Business Edition 6000 (discontinued)?

Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Webex Calling.

Cisco Business Edition 6000 (discontinued) Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Cisco Business Edition 6000 (discontinued) Competitors

Cisco Business Edition 6000 (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Cisco Business Edition 6000 (discontinued) Downloadables

Frequently Asked Questions

Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.

Comcast Business VOIP (VoiceEdge) and Zoom Phone are common alternatives for Cisco Business Edition 6000 (discontinued).

Reviewers rate Multi-level Interactive Voice Response (IVR) and Directory of employee names and Call recording highest, with a score of 9.1.

The most common users of Cisco Business Edition 6000 (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(46)

Reviews

(1-21 of 21)
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B6K - A high audio quality System.

Rating: 9 out of 10
December 08, 2022
Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.

Cisco Business Edition 6000 and its capability is very robust.

Rating: 8 out of 10
December 08, 2022
HH
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
2 years of experience
It is suitable because it is very modern and in line with the employees and its uses such as videoconferences, the contact center and other main uses homogenize the work because of its connectivity and ease of use in different regions, the business has improved significantly since the program was implemented in the areas.

Cisco Business Edition 6000 (BE6000) for SMB

Rating: 8 out of 10
December 07, 2022
Verified User
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
8 years of experience
Businesses in the 200+ staff (and/or handsets) and more is where this shines. Very scalable and pretty straight forward to manage once running. Does have a significant learning curve for administration but organizations this size usually have skilled staff on house.

BE6000 innovated our telephony system with technology and cost reduction.

Rating: 10 out of 10
September 22, 2022
Verified User
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
3 years of experience
I recommend Cisco Business Edition 6000 for scenarios of up to 1200 devices and 1000 users. It's ok for us because we have 800 users, and there are still a lot of licenses left. The Cisco Business Edition 6000 solution is implemented in our data center with redundancy to avoid any downtime. We use messaging, voice, and video features on phones and softphones installed on corporate computers. We have access from anywhere and anytime.

Cisco BE6K: A Bulletproof Enterprise Collaboration Platform!

Rating: 10 out of 10
January 05, 2022
Verified User
Vetted Review
Cisco Business Edition 6000 (discontinued)
4 years of experience
The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

All in one Phone System you will ever need.

Rating: 9 out of 10
January 04, 2022
The many features and functions are simple to grasp, and customer service is always quick and helpful. It is Ideal for a big contact center with 50 or more workers taking calls. With this arrangement, which includes telephone gear on each workstation, you'll have a clearer and better connection no matter where you are. It has a consistent connection, resulting in better call quality with each client engagement.

All in one for Collaboration Tools

Rating: 7 out of 10
December 07, 2021
AA
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
2 years of experience
Cisco BE 6000 enables teams to collaborate through an integrated platform that offers communication capabilities such as conferencing, paging, messaging, video and voice chat, and routing. The solution is designed for small to midsize businesses.

If you want communication quality in your organization choose Cisco Business Edition 6000

Rating: 9 out of 10
November 23, 2021
OJ
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
2 years of experience
I think Cisco Business Edition 6000 is very well suited for organizations like mine where you have to be very correct and very good at data delivered in the network without missing a thing. I really recommend this Cisco product no matter where are you from it will adapt perfectly in every environment.

Collaboration

Rating: 9 out of 10
November 08, 2021
Cisco Business Edition 6000 (BE6000) is suited for Enterprise where we need advanced feature in the VoIP, where We have to connect with others vendors. But, BE6000 it's not suitable for most of SMB because the price for the acquisition of BE6000 is high! Also, to manage the solution you need an engineer with good scale and experience

Cisco Business Edition 6000 Review

Rating: 8 out of 10
September 16, 2021
Verified User
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
5 years of experience
If the customer has a small business site they can use [Cisco Business Edition 6000] because it has all the services they need. The customer can buy another one at another site if the business needs it, then the administrator can integrate them with each other. Comprehensive unified communications capabilities include voice and video calling, voicemail, messaging, and presence and contact center mobility for each user.

Cisco BE6000, a lot of features in a virtual package.

Rating: 8 out of 10
August 12, 2021
SD
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
5 years of experience
The Cisco [Business Edition 6000 (BE6000)] is well suited for organizations that have experienced IT staff, or an experienced consultant. Adds/changes do require experience and are not a “next, next, next” type of environment that power users can easily figure out. The system is good for mid range companies, roughly 30 to 1,000 user systems. It may be overkill for smaller than 20-30 user environments.

My Cisco Business Edition 6000 (BE6000) Review

Rating: 10 out of 10
July 22, 2021
NE
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
11 years of experience
For a scenario where number of users are less than 1000 and if you need fully UC features, its the best choice. The number of applications supported on the platform is more than enough to run all our UC applications. if the number of users is more than 1K, you need to think towards a platform like Business Edition 7000.

Cisco Business Edition 6000 - your Collab island

Rating: 9 out of 10
March 03, 2021
Verified User
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
6 years of experience
Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.

Cisco Business Edition 6000 (BE6000) - Well Worth the Investment

Rating: 10 out of 10
February 19, 2021
Verified User
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
3 years of experience
The Cisco Business Edition 6000 (BE6000) is well suited for a variety of scenarios. One scenario would be a single large facility that needs its own voice system. A second scenario that it is well suited for would be regional voice system. As long as your device requirements are under the limitations of the system, it works in a variety of scenarios.

BE6K - all-in-one for collaboration

Rating: 10 out of 10
November 19, 2020
BE6K [is] well suit[ed] for all organizations and enterprises which need [their] own telephony and videoconferencing solution. Whether it is government or business customers, in modern day we all need professional and high quality solutions for collaboration especially in days of COVID-2019 pandemic, when demand of collaboration solutions raised greatly.

All in One Collaboration Power Pack!

Rating: 9 out of 10
April 29, 2020
Verified User
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
3 years of experience
Cisco Business Edition 6000 (BE6000) is well suited for environments where we have less than 1000 users, and mostly for remote offices needing hybrid cloud deployment.

It is less suited where there are more than 4 UC applications needed, and will need to go to Cisco UCS solution other than the Cisco BE 6000.

Cisco Business Edition 6000 Review

Rating: 8 out of 10
September 21, 2019
Verified User
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
5 years of experience
It works well for us. We have 583 phone extensions or devices deployed. It is nice that we can put the same extension on multiple phones, rather than having to create a phantom extension, then add the DSS busy lamp to the phone. Employees love the voicemail to email integration. They would not live without it going forward.

One of the best telephony solutions.

Rating: 10 out of 10
January 23, 2019
The Cisco Business Edition 6000 is an excellent option when you want to centralize your telephony infrastructure; you will only need a good VPN connection to the server from each site and this solution will work very well. The bandwidth that calls consume is not relevant.
If you have some devices from other vendors and handle SIP, you can stay with those devices because BE6000 can handle the integration for 3rd party SIP devices. If you need to improve business process agility and drive innovation, this is a recommended option.

Cisco BE6000 Review

Rating: 8 out of 10
July 02, 2018
ET
Vetted Review
Verified User
Cisco Business Edition 6000 (discontinued)
3 years of experience
We deployed the BE6000 at some small sites that were not well connected to the rest of our enterprise network to provide local voice services. The appliance was easy to deploy and configure for the use case. We even set up SIP trunking between the remote systems and our main enterprise system.
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