Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000)

Top Rated
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Score 8.9 out of 100
Top Rated
Cisco Business Edition 6000 (BE6000)

Overview

Recent Reviews

Collaboration

9 out of 10
November 08, 2021
As a solution provider, we have proposed to client how to migrate the Alcatel PABX to Cisco Unified Collaboration via Cisco Business …
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Awards

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Popular Features

View all 16 features
  • Audio conferencing (17)
    9.0
    90%
  • Answering rules (16)
    8.2
    82%
  • Call park (16)
    7.7
    77%
  • Call screening (17)
    6.5
    65%

Reviewer Pros & Cons

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Pricing

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What is Cisco Business Edition 6000 (BE6000)?

Cisco Business Edition 6000 (BE6000) is a telephony and VoIP business phone with unified communications features from Cisco, similar to their enterprise Business Edition 7000 offering though targeted at SMBs with less extensive needs than their larger enterprise counterparts.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.cisco.com/c/en/us/solutions…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Webex Calling?

Webex Calling is a cloud-based phone system optimized for midsize businesses, providing a PBX solution with a virtual receptionist and personalized voice mailboxes, calling with extension numbers, direct inward dialing (DID) numbers, directory URIs (email-style addresses), or directory-based…

What is VirtualPBX?

VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.

Features Scorecard

Cloud PBX

8.3
83%

Call Management

7.7
77%

VoIP system collaboration

8.3
83%

Mobile apps

8.8
88%

Product Details

What is Cisco Business Edition 6000 (BE6000)?

Cisco Business Edition 6000 is a solution for collaboration for midsized businesses. Cisco Business Edition 6000 is a presented by the vendor as an all-in-one solution that solves complex communications challenges for business with up to 1,000 employees that allows employees to connect with co-workers, customers and business partners from anywhere at anytime.

Cisco Business Edition 6000 (BE6000) Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Cisco Business Edition 6000 (BE6000) Downloadables

Cisco Business Edition 6000 (BE6000) Competitors

Cisco Business Edition 6000 (BE6000) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco Business Edition 6000 (BE6000) is a telephony and VoIP business phone with unified communications features from Cisco, similar to their enterprise Business Edition 7000 offering though targeted at SMBs with less extensive needs than their larger enterprise counterparts.

Comcast Business VOIP (VoiceEdge) and Zoom Phone are common alternatives for Cisco Business Edition 6000 (BE6000).

Reviewers rate Audio conferencing and Mobile app for iOS highest, with a score of 9.

The most common users of Cisco Business Edition 6000 (BE6000) are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (42)

Ratings

Reviews

(1-18 of 18)
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Score 10 out of 10
Vetted Review
Reseller
Review Source
The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.
Pratham Radadiya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The many features and functions are simple to grasp, and customer service is always quick and helpful. It is Ideal for a big contact center with 50 or more workers taking calls. With this arrangement, which includes telephone gear on each workstation, you'll have a clearer and better connection no matter where you are. It has a consistent connection, resulting in better call quality with each client engagement.
Mohammed Ashfaq Hussain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I recommend cisco business edition 6000 for small and [mid-size] [businesses] because it has all the features which we require to operations and licensing cost is affordable it's [a one-time] investment for [set up] the devices and [its] low maintenance only thing is to manage to [license] so I recommend for my colleague.
December 08, 2021

4.5 star

Amer Khan Khan - B.Tech, PMP® MIE, CEng.(India) | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
Business [centers], call [centers], banks, government offices, and corporates will get lots of benefits with this system as it’s secured reliable, and flexible like devices collaboration easy deployment, etc.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Cisco BE 6000 enables teams to collaborate through an integrated platform that offers communication capabilities such as conferencing, paging, messaging, video and voice chat, and routing. The solution is designed for small to midsize businesses.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I think Cisco Business Edition 6000 is very well suited for organizations like mine where you have to be very correct and very good at data delivered in the network without missing a thing. I really recommend this Cisco product no matter where are you from it will adapt perfectly in every environment.
Score 9 out of 10
Vetted Review
Reseller
Review Source
For single campus call control, IM and presence the Cisco Business Edition 6000 (BE6000) M works well for medium size business. less appropriate for higher application requirement (even it is mid size organization )
November 08, 2021

Collaboration

Auguste Fotso Defo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
Cisco Business Edition 6000 (BE6000) is suited for Enterprise where we need advanced feature in the VoIP, where We have to connect with others vendors. But, BE6000 it's not suitable for most of SMB because the price for the acquisition of BE6000 is high! Also, to manage the solution you need an engineer with good scale and experience
Score 8 out of 10
Vetted Review
Verified User
Review Source
If the customer has a small business site they can use [Cisco Business Edition 6000] because it has all the services they need. The customer can buy another one at another site if the business needs it, then the administrator can integrate them with each other. Comprehensive unified communications capabilities include voice and video calling, voicemail, messaging, and presence and contact center mobility for each user.
Steve Davis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The Cisco [Business Edition 6000 (BE6000)] is well suited for organizations that have experienced IT staff, or an experienced consultant. Adds/changes do require experience and are not a “next, next, next” type of environment that power users can easily figure out. The system is good for mid range companies, roughly 30 to 1,000 user systems. It may be overkill for smaller than 20-30 user environments.
Nithin Eluvathingal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
For a scenario where number of users are less than 1000 and if you need fully UC features, its the best choice. The number of applications supported on the platform is more than enough to run all our UC applications. if the number of users is more than 1K, you need to think towards a platform like Business Edition 7000.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Cisco Business Edition 6000 (BE6000) is well suited for a variety of scenarios. One scenario would be a single large facility that needs its own voice system. A second scenario that it is well suited for would be regional voice system. As long as your device requirements are under the limitations of the system, it works in a variety of scenarios.
Oleksandr Tsapenko | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
BE6K [is] well suit[ed] for all organizations and enterprises which need [their] own telephony and videoconferencing solution. Whether it is government or business customers, in modern day we all need professional and high quality solutions for collaboration especially in days of COVID-2019 pandemic, when demand of collaboration solutions raised greatly.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cisco Business Edition 6000 (BE6000) is well suited for environments where we have less than 1000 users, and mostly for remote offices needing hybrid cloud deployment.

It is less suited where there are more than 4 UC applications needed, and will need to go to Cisco UCS solution other than the Cisco BE 6000.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It works well for us. We have 583 phone extensions or devices deployed. It is nice that we can put the same extension on multiple phones, rather than having to create a phantom extension, then add the DSS busy lamp to the phone. Employees love the voicemail to email integration. They would not live without it going forward.
Mauro Osvaldo Sepulveda Gutierrez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Cisco Business Edition 6000 is an excellent option when you want to centralize your telephony infrastructure; you will only need a good VPN connection to the server from each site and this solution will work very well. The bandwidth that calls consume is not relevant.
If you have some devices from other vendors and handle SIP, you can stay with those devices because BE6000 can handle the integration for 3rd party SIP devices. If you need to improve business process agility and drive innovation, this is a recommended option.
July 02, 2018

Cisco BE6000 Review

Eric Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We deployed the BE6000 at some small sites that were not well connected to the rest of our enterprise network to provide local voice services. The appliance was easy to deploy and configure for the use case. We even set up SIP trunking between the remote systems and our main enterprise system.