Skip to main content
TrustRadius
Cisco Business Edition 6000 (discontinued)

Cisco Business Edition 6000 (discontinued)

Overview

What is Cisco Business Edition 6000 (discontinued)?

Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Audio conferencing (20)
    8.9
    89%
  • Answering rules (19)
    8.9
    89%
  • Call park (19)
    8.8
    88%
  • Call screening (20)
    8.8
    88%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Cisco Business Edition 6000 (discontinued)?

Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

3 people also want pricing

Alternatives Pricing

What is Talkdesk?

Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.

What is 8x8 Work?

8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

Return to navigation

Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

8.6
Avg 8.2

Call Management

Customized phone system settings

8.8
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

8.7
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

7.5
Avg 8.3
Return to navigation

Product Details

What is Cisco Business Edition 6000 (discontinued)?

Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Webex Calling.

Cisco Business Edition 6000 (discontinued) Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Cisco Business Edition 6000 (discontinued) Competitors

Cisco Business Edition 6000 (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Cisco Business Edition 6000 (discontinued) Downloadables

Frequently Asked Questions

Cisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.

Comcast Business VOIP (VoiceEdge) and Zoom Phone are common alternatives for Cisco Business Edition 6000 (discontinued).

Reviewers rate Multi-level Interactive Voice Response (IVR) and Directory of employee names and Video conferencing highest, with a score of 9.2.

The most common users of Cisco Business Edition 6000 (discontinued) are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(46)

Attribute Ratings

Reviews

(1-21 of 21)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • provides phone support for many models of phones and conferencing devices
  • provides full telephony support for pretty much any phone requirement including call centre options
  • 911 service dialing options and tracking
  • bundle pricing on voice, phone and server licensing
  • requirements gathering is complex and requires cisco sales to help
  • administration and support is very technical and complex
  • out of box setup and time consuming and difficult
  • systems integration is very complex and requires specific skills
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Smarter and more economical telephone system.
  • Deployed on a Cisco UCS server.
  • Easy and centralized management.
  • Unified communications with chat, voice and video for all users.
  • Telephone support in Portuguese with Cisco.
  • A little complicated to install softphone on macbook.
  • It does not support for more than 1200 devices.
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Call control
  • User onboarding
  • Support for remote workers
  • Single pane of glass for management
  • Include tools for inter-cluster migration, currently these are provided by 3rd parties
  • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
Pratham Radadiya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Saves a ton on communication bill.
  • Pre installed software for ready to use.
  • Implementation is very easy well.
  • Learning all the features consume a lot of time.
  • Cisco should also provide for understanding of technology in depth.
  • The pricing are high and worth for small organization as well.
December 08, 2021

4.5 star

Amer Khan Khan - B.Tech, PMP® MIE, CEng.(India) | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
  • Collaboration
  • VoIP
  • Easy management and installation[.]
  • Routing card module should be provided[.]
  • Telephone line card module compatibility and module to be provided[.]
  • Every system [requires] a Cisco router with [a] telephone line module, better if it is in one device [altogether] [.]
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The entire deployment timelines are fairly simple and easy.
  • It is an all in one solution that solves complex communication challenges for business[es].
  • Very powerful, with call processing, voicemail, as well as mobility services all on one platform.
  • Some Contact center functionality are not available.
  • All of the applications are managed separately, so it can be a challenge to learn and manage.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It is very useful.
  • Delivers good quality data to end users.
  • It may need more than one person in my organization to solve any issue for this device.
Steve Davis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Reliability
  • Unification of call and messaging services
  • Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
  • Setting up offsite mobility for Presence can be technically challenging.
  • Call manager can be complex. Experienced engineers required to maintain.
  • Easier wizard driven tools that are native may be beneficial.
Nithin Eluvathingal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Number of applications supported
  • Ease of Deployment with preinstalled applications
  • Perfect fit for organisation with users less than 1000
  • Dual Power Supply doesn't comes by default and which need to be ordered separately.
Score 9 out of 10
Vetted Review
Verified User
  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
  • Limitation of the number of users supported on the platform.
  • Limited number of UC applications that can be run, even though the server has the capacity.
  • Thin Provisioning is not supported.
July 02, 2018

Cisco BE6000 Review

Eric Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Flexibility of configuration
  • More cost effective to deploy at small to medium size locations
  • Great support
  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Return to navigation