Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000)

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Top Rated
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Score 8.9 out of 100
Top Rated
Cisco Business Edition 6000 (BE6000)

Overview

Recent Reviews

Collaboration

9 out of 10
November 08, 2021
As a solution provider, we have proposed to client how to migrate the Alcatel PABX to Cisco Unified Collaboration via Cisco Business …
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Awards

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Popular Features

View all 16 features
  • Audio conferencing (17)
    9.0
    90%
  • Answering rules (16)
    8.2
    82%
  • Call park (16)
    7.7
    77%
  • Call screening (17)
    6.5
    65%

Reviewer Pros & Cons

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Pricing

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What is Cisco Business Edition 6000 (BE6000)?

Cisco Business Edition 6000 (BE6000) is a telephony and VoIP business phone with unified communications features from Cisco, similar to their enterprise Business Edition 7000 offering though targeted at SMBs with less extensive needs than their larger enterprise counterparts.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.cisco.com/c/en/us/solutions…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Webex Calling?

Webex Calling is a cloud-based phone system optimized for midsize businesses, providing a PBX solution with a virtual receptionist and personalized voice mailboxes, calling with extension numbers, direct inward dialing (DID) numbers, directory URIs (email-style addresses), or directory-based…

What is VirtualPBX?

VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.

Features Scorecard

Cloud PBX

8.3
83%

Call Management

7.7
77%

VoIP system collaboration

8.3
83%

Mobile apps

8.8
88%

Product Details

What is Cisco Business Edition 6000 (BE6000)?

Cisco Business Edition 6000 is a solution for collaboration for midsized businesses. Cisco Business Edition 6000 is a presented by the vendor as an all-in-one solution that solves complex communications challenges for business with up to 1,000 employees that allows employees to connect with co-workers, customers and business partners from anywhere at anytime.

Cisco Business Edition 6000 (BE6000) Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Cisco Business Edition 6000 (BE6000) Downloadables

Cisco Business Edition 6000 (BE6000) Competitors

Cisco Business Edition 6000 (BE6000) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco Business Edition 6000 (BE6000) is a telephony and VoIP business phone with unified communications features from Cisco, similar to their enterprise Business Edition 7000 offering though targeted at SMBs with less extensive needs than their larger enterprise counterparts.

Comcast Business VOIP (VoiceEdge) and Zoom Phone are common alternatives for Cisco Business Edition 6000 (BE6000).

Reviewers rate Audio conferencing and Mobile app for iOS highest, with a score of 9.

The most common users of Cisco Business Edition 6000 (BE6000) are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (42)

Ratings

Reviews

(1-16 of 16)
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Score 10 out of 10
Vetted Review
Reseller
Review Source
TAC support is very good and responsive, whether it is during a deployment or during operations. Cisco's documentation on all aspects of the solution, be it hardware or software is very clear and easy to understand. An improvement needs to be done on documentation though as you would find typos that are carried over from earlier versions of the document.
Pratham Radadiya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Mohammed Ashfaq Hussain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The sales team of Cisco is very supportive and they have provided us the detail review and provide us trail in our office and after installation we were facing some issues like licensing and users they have provided use very quick solution so the support is best from cisco sales and support team.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Actually, I am in love with Cisco products as a telecommunication engineer. They offer great quality in the market and I always work with Cisco products. If any issue arises I, as a telecom engineer, know all the tools and network tools to fix it and this is the most important reason I would recommend to anyone else.
Score 9 out of 10
Vetted Review
Reseller
Review Source
While installing I didn't face any issue with Cisco Business Edition 6000 (BE6000), but I faced technical challenges in applications and was supported by Cisco TAC
November 08, 2021

Collaboration

Auguste Fotso Defo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
I gave 9, because I was satisfied to addressed all the problem of the client with Cisco Business Edition 6000 (BE6000)
Steve Davis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Cisco TAC is typically great in support. Often times, I always look for a way to get immediately to tier2. By the time I call into support, I’ve gone above and beyond the steps that tier1 will attempt. The great thing about support is there are escalation paths. Tier1 is helpful with end users that are managing their own systems. For those with experience, the TAC has multiple levels of experience.
Nithin Eluvathingal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have installed almost 7-9 boxed of Cisco Business Edition 6000. From hardware replacement to technical support is wonderful. When it comes to documentation, there are good collections of documents available for both installing and mating Cisco Business Edition 6000.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I have a pretty good experience with the Cisco support. But we hat several numbers of Cisco TAC cases that were extreme difficult to manage. But at the end we found always a solution to implement. The knowledge and experience for this solution is existing and Cisco is working hard on this.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
Oleksandr Tsapenko | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
In general, BE6K [is] very handy if you think about upgrad[ing] [your] telephony solutions and implement[ing] new collaboration solutions.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cisco Business Edition 6000 (BE6000) has backing and support from Cisco TAC, and Cisco has the best support in the technology market, not only for the Cisco Business Edition 6000 (BE6000) but also for all the network and collaboration domains.