Cisco Cloud Email Security

Cisco Cloud Email Security

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Score 9.3 out of 100
Cisco Cloud Email Security


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What is Cisco Cloud Email Security?

Cisco's Cloud Email Security platform is a secure email gateway.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Cisco Cloud Email Security?

Cisco's Cloud Email Security platform is a secure email gateway.

Cisco Cloud Email Security Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo


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Frequently Asked Questions

What is Cisco Cloud Email Security?

Cisco's Cloud Email Security platform is a secure email gateway.

What is Cisco Cloud Email Security's best feature?

Reviewers rate Anti-malware and Threat Detection highest, with a score of 8.2.

Who uses Cisco Cloud Email Security?

The most common users of Cisco Cloud Email Security are from Enterprises (1,001+ employees) and the Hospital & Health Care industry.

Reviews and Ratings




(1-5 of 5)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
Cisco Cloud Email Security is currently being used across our organization, on different geographic locations and regions (APAC, EMEAR and CONUS). During these trying times, more than ever, we rely (more) heavily on email communications and interactions (on top of video conferencing and collaboration) with our office mates, colleagues and customers alike. The main mantra and additional driving force of using this was to prevent any possible data breach that may occur, [especially] now that more IT companies are being targeted as there was a significant increase in remote work.
  • Protects against all major forms of attacks, such as phishing, malware propagation, ransom ware and the likes.
  • It allows us to encrypt outgoing traffic to protect against data loss through outgoing emails and communications.
  • Reporting is also detailed, which is a blessing for people in operations and security roles.
  • Learning curve was a bit steep, and we had to create an internal "quick start guide" [or] FAQ (frequently asked questions) to ease the user difficulty.
  • Management platform is done from two portals (ESA and SMA), which we hope will be merged into [one] in the future.
  • There are, albeit minimal, false alarms an incorrectly tagged emails which prevents users from going BAU (Business as usual).
We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
Support has been mostly internal for us, but in the cases where in we needed guidance and assistance from Cisco, it has been a breeze. [It is] [worth] noting, that we have a service contract, which "shortens" the line towards Cisco support, but generally the issues were non heavily impacting, but rather on the commercial licensing side.
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote. With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Score 9 out of 10
Vetted Review
Review Source
Cloud Email Security is used in the organization to conduct proof of concept with customers as we are Cisco partners. Some problems that may occur are that the parts with which you want to integrate the solution are not well configured since on the part of email security you have no problem.
  • Advanced malware protection.
  • Integration with Office365.
  • The graphical interface.
  • Support to deploy.
The most appropriate scenarios to implement email security is in companies that want to protect the use of electronic mail since it is one of the security breaches that are currently used to perform any type of attack.
Very effective integration with Office 365 and it is highly recommended to add the functionality of advanced malware protection.
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Score 9 out of 10
Vetted Review
Verified User
Review Source
At ARM marketing solutions, we have a very diverse workforce employed across different geographic locations and still rely heavily on email for interactions with our clients and customers. After experiencing a significant data breach, our CIO decided to overhaul our IT security infrastructure. We implemented Cisco Cloud Email Security as our first choice solution for securing Email servers. This tool is implemented across the entire company.
  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
  • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
  • Emails with large attachment sizes can sometimes slow down the email loading process.
We have been using this software at our company for approximately two years now. We have had excellent results from it thus far. This tool is very robust and provides a layered approach towards email security. We have it installed for our employees mobile devices as well.
Wouter Hindriks | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using the Cisco E-mail Security Appliance as our main E-mail gateway towards the internet. It filters incoming and outgoing mail for over 500 domains and thousands of users.
  • Best in class spam filtering using Talos Intelligence.
  • Highly customisable with multiple layers and filters to customise your E-mail flow.
  • Reliable and able to keep up with high volumes of mail and spam.
  • Initial configuration takes time to perform as it is a very powerful solution.
  • Limited context sensitive help.
Will work for both on-prem as hosted exchange services. Scales very well from 100 users to thousands of users.
Randy Zuehlke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
CES is used across our entire network. It addresses the problems of spam and potentially malicious emails. It also gives us the ability to monitor our incoming and outgoing traffic at a granular level.
  • Incoming mail policies and content filtering are easy to implement.
  • Security aspects of the service are great at filtering out unwanted traffic: anti-spam, anti-virus (Sophos and Mcafee), Cisco AMP, outbreak filters, reputation filtering, etc.).
  • Email tracking through the SMA is a breeze, so if you have specific users that are having problems in the receipt of emails, research into the problem is quick and easy.
  • The reporting is detailed for operations and security functions.
  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
We have over 70 locations across the US, some of which change due to the nature of our business, so having Cisco Cloud Email Security provides scalability with relative ease when a new site comes up. An on-prem solution would be much harder to manage.