Cisco Firepower 1000 Series Reviews

Very robust enterprise-grade security solution with updated threat features to handle any current and upcoming threats. The solution is backed by Cisco Talos to ensure constant security updates. Integrated AnyConnect remote client VPN is a big plus to allow for secure remote workers access. Easier to set up a site to site VPN due to the large user base and case studies published on integrating to other manufacturer solutions.

Support is quite good. Cisco Smartnet and TAC are the best in the industry. Any calls into TAC are handled quickly with good resolution. I’ve not had to utilize Smartnet for any hardware issues but would expect a superior experience as this is a critical piece of the company’s network. Any calls are typically handled with urgency.

The Firepower threat feed capability to detect the malware paten in the network works really well, the auto-update will be the plus point that helps to keep the paten up-to-date for detection. The logging capability is a major feature that helps our SOC team to detect the threats and even filter the unwanted log entries to save process and storage in SIEM.

There is no issue with Cisco Customer support. My personal experience is when we had an issue integrating a DB server with SIEM setup. We faced reachability issues from the remote site. We had a support person from Cisco and the calm way he handled and identified the issue in the critical situation was really nice and later provided proper RCA.

For small-scale industry, e.g., our NGO client with small infrastructure, the Cisco Firepower 1000 Series performs extremely well. With proper logging, it is really good and comfortable to take under monitoring by logs. But "if" we decide to install more resources in the setup in the infra and the Firepower can't handle it, which could cause us to move to a different license.

The Cisco support was really good. For instance, once we happened to face an issue that couldn't be resolved by our senior resource. Cisco support got in touch within a short time and resolved the issue quickly and politely.

Most suited for small businesses that need enterprise grade functionalities such as IPS and URL filtering. It is less suited for cases where there is a demand for for CPU intensive or traffic intensive functionalities such as TLS decryption. Overall, it is a great product but lacks features, especially monitoring. Additionally, when purchasing and operating Firepower with FDM there is no automated procedure to change to FMC in order to scale up for more firewalls.