Cisco Intersight

Cisco Intersight

Customer Verified
Score 8.1 out of 10
Cisco Intersight

Overview

What is Cisco Intersight?

The Cisco Intersight platform provides intelligent cloud-powered infrastructure management for the Cisco Unified Computing System™ (Cisco UCS®) and Cisco HyperFlex™ platforms. The platform offers a level of management that enables IT organizations to analyze, simplify, and automate their environments.
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Recent Reviews

Excellent Product

8 out of 10
October 25, 2021
We use Cisco Intersight to help with our management and operations of Cisco devices. We don't need to have a separate VPN into our network …
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How Cisco Intersight Differs From Its Competitors

Process Simplification

It has added another level of complexity to my current knowledge base. If I was new to any of the things Intersight can manage then it would be a great tool to help intergrate Cisco but if you already have experience it only adds another layer of information to learn and maintain. It has not saved …
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Process Simplification

We have saved many hours of time by not having to login to multiple management consoles. Having the vulnerability notification is also very helpful.
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Integration

We have not connected other applications with Intersight but we will look into this.
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Process Simplification

It saves me time every morning when opening up just Cisco Intersight instead of eight Cisco HyperFlex Connects, four Cisco UCS managers, and some other tools. So it simplifies the morning routine by a minimum of fifteen minutes every day. Also, it saves us time when there is a problem and we are …
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Analytics

It has allowed us to be more proactive in finding possible issues or bottlenecks within our Cisco hardware. It also helps us in maintaining a good security posture having all of our equipment running on the latest updates.
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Analytics

We are able to see the health and performance of our entire environment in one place. Cisco also notifies our IT staff of bugs and updates proactively, saving time and guesswork.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Cisco Intersight?

The Cisco Intersight platform provides intelligent cloud-powered infrastructure management for the Cisco Unified Computing System™ (Cisco UCS®) and Cisco HyperFlex™ platforms. The platform offers a level of management that enables IT organizations to analyze, simplify, and automate their…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.cisco.com/c/en/us/solutions…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Cisco Intersight?

Cisco Intersight is a Software as a Service (SaaS) lifecycle management platform that delivers simplified configuration, maintenance and support for Cisco Unified Computing System™ (Cisco UCS®) and Cisco HyperFlex™ systems, other Cisco Intersight-connected devices, and third-party Intersight-connected devices. With Cisco Intersight users can manage and get support for Cisco Intersight-connected servers and third-party storage servers with full lifecycle capabilities to analyze, update, fix, and automate the environment in ways that were not possible with prior generations tools. These capabilities empower organizations to achieve significant TCO savings and deliver applications faster in support of new business initiatives.

Cisco Intersight Features

  • Supported: Unified management
  • Supported: Inventory information and status
  • Supported: Open API
  • Supported: Seamless integration and upgrades
  • Supported: Model-based deployment
  • Supported: Telemetry data collection
  • Supported: Customizable dashboard
  • Supported: User-interface launch
  • Supported: Platform compliance

Cisco Intersight Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

The Cisco Intersight platform provides intelligent cloud-powered infrastructure management for the Cisco Unified Computing System™ (Cisco UCS®) and Cisco HyperFlex™ platforms. The platform offers a level of management that enables IT organizations to analyze, simplify, and automate their environments.

AWS Config, Salt Open Source Automation Engine, and HashiCorp Terraform are common alternatives for Cisco Intersight.

Reviewers rate Usability highest, with a score of 8.5.

The most common users of Cisco Intersight are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-15 of 15)
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Joacim Wicander | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use it as a tool to help customers with their management and operations of Cisco servers. With Cisco Intersight we don't need to have a VPN to the customer to be able to help with the management of operations of the servers. We also use it to deploy IKS (kubernetes) clusters at customers private cloud and in our lab
  • TAC cases
  • Remote management
  • Life cycle management
  • HCL
  • Installation and upgrades for Cisco Hyperflex
  • Kubernetes
  • IWE, beeds to be able to handle not just IKS virtual machines
For me as a consultant with many customers running Cisco Servers in their DC, Cisco Intersight helps me and the customer to install/maintain and troubleshoot these servers without me being on-site or via VPN. The connected TAC functionality is the best part of Cisco Intersight today. You can directly from Intersight create a TAC case and the upload of the tech support files is done automatically so we don't have to do this manually. This is not only for Cisco Servers anymore—I learned this last week—but you can use it for Cisco ACI, and the upload of the tech support files if/when you are creating TAC cases. This requires Cisco ACI version 4.2
Because Cisco is actively developing Cisco Intersight. Because Cisco listens to users of Cisco Intersight and actively develops suggestions and fix issues found.
Documentation is superb and it is always updated after suggestions
Score 7 out of 10
Vetted Review
Verified User
Cisco Intersight is currently being used by our organization for hardware monitoring and management. We currently monitor all of our physical servers using Cisco Intersight. We were using Cisco's IMC Supervisor solution and have migrated to Intersight. We also use Cisco Intersight to upgrade the firmware and software on our physical host. Cisco Intersight HCL allows us to easily confirm that our server hardware is running the correct version of firmware and drivers.

  • Firmware Upgrades
  • Hardware Monitoring
  • System policies
  • Hardware Compatibility Checks
  • System profiles
  • User Notifications
  • Automatic TAC case creation is hit or miss
  • Quicker refresh rates when applying changes
  • Needs ability to easily add widgets to the dashboard
  • Some of the functions and features are hard to find
  • Cisco licensing is somewhat confusing
Cisco Intersight is very well suited for doing firmware upgrades across all of your cisco hardware. So far we have had no problems pushing out new firmware. It's also well suited for hardware management. Cisco TAC has the ability to pull logs for the IMC for themselves, which saves you from having to pull the logs yourself and then uploading them to the case. It may or may not be appropriate for upgrading operating systems. I have not been able to test it.
I have had servers TAC cases open for issues with Cisco Intersight. Some have yet to be resolved. One case that is still open is where the HCL status ( Hardware Compatibility List ) shows not validated when It should be. We have several servers that have the exact same hardware, OS, and the same firmware. One server will show the HCL is not validated but all others will.
We haven't needed or used the embedded analytics feature of this product. When we do I'll be sure to update my review.
Score 10 out of 10
Vetted Review
Verified User
Intersight allows me to easily have a global view of all my Cisco ucs servers (serial numbers, support contracts, status, error details etc...), which are present on multiple datacenters. My use of the solution is fairly basic, but even then it's a huge help to manage my datacenters. Intersight allows me also to have cases opened at the moment of a hardware failure (which is a big win) <br>
  • Support
  • Inventory
  • Licencing management
  • Lower price
We often have memory sticks that stop working because we have many servers with over 2TB or RAM and thanks to intersight each time there is a memory failure, the replacement stick is on its way far before the case starts to be investigated on our side, this is especially useful when a failure happens at night
The case is always opened with the required information needed for the support
Score 6 out of 10
Vetted Review
Verified User
I have used Intersight to deploy/install/configure Cisco UCS, UCS chassis, stand-alone servers and HyperFlex
  • Details on which step it is currently at during a HyperFlex installation
  • Showing errors and error details
  • It is very difficult to troubleshoot issues within Intersight without involving Cisco support
  • No access to Fabric Interconnect to test connectivity or configurations
  • Cannot change IP address of Fabric Interconnects without un-claiming them and unconfiguring them back to UCS mode.
Cisco Intersight is very good for beginner users who are not going to make any changes to HyperFlex or Cisco UCS. If you are an experienced user, Intersight is only for after the configuration is complete and you can hand it off to less experienced people.
There are very few Cisco support technicians who understand Intersight. You have to put that the item is claimed in Intersight in the ticket name in order to get any chance of getting a technician with knowledge of Intersight.
Score 7 out of 10
Vetted Review
Verified User
It is nice to have 1 management console for multiple servers, server chassis, and devices. I feel the price is a little high and the different levels of licensing can be confusing. It is nice you can see vulnerabilities in firmware on certain license levels, advantage and up, I believe.
  • Vulnerability Notification
  • 1 pane of glass for management
  • compatible with lots of Cisco products
  • Confusing Licensing
  • High price for some licensing levels
  • Not all products integrated/supported yet
It is very good if you have lots of Cisco Servers and lots of Cisco blade chasis. It is not so good for just 1 blade chasis or just a few servers.
Someone helped us set it up that was very knowledgeable from Cisco. He was an Intersight specialist, which was very helpful.
Score 10 out of 10
Vetted Review
Verified User
We use Intersight Connectivity for the Cisco ACI Fabric to automatically generate TechSupport files for the device Serial Number and link it to the Service Request that was opened for the device. Also, it is possible to generate and pre-upload TechSupports to Intersight using the TAC Assist feature. This simplifies the collection of information and greatly reduces the time that is needed for Cisco TechSupport to analyze the logs.
  • Simple installation and configuration.
  • Automated tasks.
  • Proactive Service Request creation based on faults.
  • Licensing could be simpler.
It is a great tool to simplify log collection through the Cisco Connected TAC center. Proactive RMA is also a nice feature that can greatly reduce the time that is needed to finish the RMA process. Cisco Security Advisories, Field Notices, EoL Advisories Acknowledged advisories, and field notices are also available for all devices connected to Intersight.
Cisco Intersight enables Cisco TAC to automatically generate and upload Tech Support Diagnostic files when a Service Request is opened. This makes it a lot easier and faster to exchange necessary information with Cisco TAC.
Score 9 out of 10
Vetted Review
Verified User
I used Cisco Intersight in my research environment to manage firmware and easily deploy code from the cloud. It's a great tool to manage many things in one package, and Stony Brook benefitted from it greatly. In the past, many up-to-date versions of firmware would sit on computers, and nobody would know where or who had it. It's also great to know that Ciscos SaaS products are always secure.
  • SaaS cloud code management and deployment.
  • It is secure.
  • Driven by APIs.
  • I liked everything.
IT, research, inventory. It could be well suited almost anywhere except home, but the support is really good, so it's easy to make it work anywhere. The VMs are particularly helpful in my field of research, and many tedious or mundane tasks are made super easy on this platform. It does what it aims to do well and more!
Support for this platform is unmatched. I've used only a couple of other platforms, honestly, but Cisco Intersight's support system really works, and they do a great job. Any issue I've had was solved in a timely manner with a polite representative who cared about helping me and not just plainly reading off of a script that doesn't actually help. I rate it well.
I don't know why I need to write 50 words, but the usability is great. Everything is generally intuitive, and I never spent a long time looking for what I needed.
Gerardo Huerta Robles | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
In our case Cisco Intersight was integrated with Cisco UCS manager solution, we can monitor and manage server remotely which is crucial for our operation. We have end customer services running on our organization and that critical data center operations need to be up the most time of the year. We get notifications of use for our servers, an advantage only possible through Cisco Intersight.
  • Remote infrastructure monitoring.
  • Health servers notifications.
  • Automation tasks.
  • A better documentation of use.
  • More scenarios of examples.
  • Integration with third-party servers.
It is well suited for environments where applications are crucial to be up the most time possible. If you are running web services app and you want to monitor resources and automate tasks like assign CPU and RAM to specific VM this is for you. I think scenarios where it is less appropriate should be scenarios where you have standalone severs and these are saturated with VM that if you decrease the RAM or CPU to add it to another one would cause a disaster, but the advantage is the remote monitoring from everywhere.
It is a 24/7 service but unfortunately the Spanish service needs to incorporate more Spanish engineers.
Very friendly GUI, the provisioning system is fast, you can add servers as soon as you have the dashboard and all running up. Workload optimizer have an intuitive interface you can design and deploy workflows for specific apps.
Score 8 out of 10
Vetted Review
Verified User
Cisco Intersight is used to provide visibility into our Cisco UCS footprint which spans across numerous data centers across the globe. Intersight allows us to have a single pane of glass to monitor our UCS environment and provide administrators with a global view of our environment. Intersight also allows for the automated opening of TAC cases to simplify support and parts replacement.
  • Snapshot of current support contract status
  • Automated opening of support tickets with Cisco TAC
  • Detailed inventory information (if appropriate licensing is purchased)
  • Cost of advanced license features can limit feasability
  • Limited support for different types of hardware (limited devices are supported)
  • Limited monitoring functionality compared to traditional SNMP polling based applications
Businesses with a homogeneous environment of Cisco devices can quickly enable cloud-based monitoring. Smaller footprints may find Cisco Intersight to be cost competitive compared to other enterprise class solutions. The cost to monitor large environments can be free (basic licenses) or if advanced features are required; other solutions may provide more value for the cost.
Overall, the functionality and stability of Cisco Intersight is similar to other enterprise monitoring solutions. Some issues have required calls into Cisco TAC to resolve issues while others have resulted in support replying that there are known issues that plan to be addressed in future releases.
Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)
Daniel Aramayo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
I manage all my infrastructure (Cisco UCS, Pure Storage, VMware) from Intersight. I make use of workflows to orchestrate all my infrastructure. It also simplifies the firmware upgrade of Cisco UCS. It also makes load balancing of resources simple and efficient with workload optimizer. It keeps expanding support for devices as well as vendors and even cloud environments.
  • Orchestration.
  • Optimization recommendations.
  • Centralized management.
  • Vulnerability advisories.
  • Simplifies Cisco UCS firmware upgrades.
  • Can install Cisco hyper flex solution.
  • Support other virtualization software like Proxmox and Xen, newer versions of them.
  • It needs to test more the new features before releasing them.
If you have Cisco UCS then Intersight is a must. If you also have a supported storage and supported virtualization platform you are going to make the most use of the features it offers. It really simplifies management, and configuration via orchestration. It also keeps you informed of security vulnerabilities regarding your infrastructure.
Once a bug or problem is detected, it may take a while before it's resolved. Otherwise support is great, they respond quickly and try to help in any way they can.
October 25, 2021

Excellent Product

Score 8 out of 10
Vetted Review
Verified User
We use Cisco Intersight to help with our management and operations of Cisco devices. We don't need to have a separate VPN into our network to be able to manage the devices. Highly recommend the implementation of this solution.
  • Central management.
  • Cost savings.
  • Ease of use.
Central management of our infrastructure.
Excellent, quick, professional support.
Score 10 out of 10
Vetted Review
Verified User
Cisco Intersight is the first Web tool that I open in the morning. My team and I are using it to take a look at all of our Cisco HyperFlex Clusters and all of our Cisco UCS Standalone Servers to see if there is any new problem or any problem left that we can address today. We are the only department using it, cause we are the IT department.
  • One single pane of glass for all the servers
  • You are able to configure the views, so it matches your needs
  • All HyperFlex Cluster, all UCS Managers and all UCS servers through one tool
  • The on-prem version needs quicker updates
  • HyperFlex stretched cluster upgrade still missing
We use Cisco Intersight to take a look in the morning for errors or problems and for forecasting storage usage by example. So we use it for monitoring mostly. Cisco Intersight is able to deploy Hyperflex Clusters or configure UCS managers and servers, but we do not use this by now.
If you have bigger problems with the on-prem version, the support team is sometimes a bit slow in their reactions and you have to keep going, to get your help. But finally, all problems, that we have addressed, have been resolved to my full appreciation!
everything works well and is really useful
Score 9 out of 10
Vetted Review
Verified User
Used to manage all of our Cisco equipment, mostly to keep all the equipment up to date in terms of firmware releases and updates and also to monitor and prevent possible failures.
  • Collect information form your Cisco equipment.
  • Monitor Cisco equipment.
  • Ability to add 3rd party hardware to it (specially networking devices).
  • Better monitoring alarm systems.
  • Easier rollout.
If you use Cisco equipment (networking and computing) it's a no-brainer as it helps you keep all your equipment in line and up to date and best of all the free tier is already pretty good!
Cisco Support is usually a bit hit and miss, but, in the case of Intersight, we have had a very positive experience from Cisco as it's a product they are pushing and offering plenty of support for.
It has allowed us to be more proactive in finding possible issues or bottlenecks within our Cisco hardware. It also helps us in maintaining a good security posture having all of our equipment running on the latest updates.
Score 10 out of 10
Vetted Review
Verified User
Our IT department uses Cisco Intersight to manage and monitor multiple Cisco UCS installations across multiple data centers. It allows us to quickly see the health and configuration status of our computer infrastructure in one place.
  • Accessible from anywhere online.
  • Cisco is always adding new functionality.
  • Easy to learn and use on a daily basis.
  • Requires internet connectivity, which may not be an option for some IT environments.
Intersight is constantly evolving over the past few years, and Cisco continues to make the platform more useful. The only caveat is that Intersight requires connectivity to the internet, either directly or via a proxy appliance. If your organization's security posture does not allow connectivity, there is no locally deployable alternative option.
Intersight is a great option for Cisco customers and has tight integration for all UCS products. It can't do everything, but Cisco is actively adding capabilities all the time.
We are able to see the health and performance of our entire environment in one place. Cisco also notifies our IT staff of bugs and updates proactively, saving time and guesswork.
Wouter Hindriks | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Cisco Intersight enables web-based management of Cisco UCS & Hyperflex clusters regardless of physical location. It will also enable you to depoly upgrades and even complete configurations via this web interface, remote deployment could become plug and play. Another great feature is the checking against supported firmware and driver baselines and the growth forecasting available in the product.
  • Web based but secure via MFA
  • Base checks for security and software issues
  • Remote diagnostics for Cisco Support
  • Basic access is free.
  • Workload optimization available in higher tiers.
  • Mobile app has some minor display issues.
  • Most exciting features are still being rolled out.
If you have a UCS/Hyperflex environment connect it to Cisco Intersight and you can judge for yourself if it's adding value for you.
Excellent, any issues I had were resolved within 1 week.
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