Cisco IP Phone 6800 Series

Cisco IP Phone 6800 Series

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Score 8.1 out of 100
Top Rated
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Cisco IP Phone 6800 Series

Overview

Recent Reviews

Cisco IP Phone Review

3
January 24, 2022
The range of devices available to clients is one of the features that makes Cisco's IP phones so ideal for businesses of all sizes. Cisco …

Cisco IP Phone 6800 Series Review

9
January 05, 2022
Phones are connected to [the] server and when we have [an] issue we just do [a] hard reset or escalate to [the] voice team, we check they …
Read full review

Happy with Cisco

7
December 01, 2021
Cisco IP Phone 6800 phones are used and offer the best QoS in audio with Ethernet. As well as the fast integration and low power usage. …

Cisco IP Phone 6800 Series Review

8
October 11, 2021
It's a great phone that is the best solution for internal communication between our departments. The phone options to call special …
Read full review

A Cisco wireless phone for the masses

8
December 17, 2020
We needed a solution that does not rely on WiFi since we've had so many issues with WiFi phones in the past, especially from Cisco, …
Read full review

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Awards

TrustRadius Award Top Rated 2022

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Pricing

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What is Cisco IP Phone 6800 Series?

The Cisco IP Phone 6800 Series multiplatform phones are designed for affordability. The vendor states they deliver reliable, business-grade audio, with Gigabit Ethernet integration and low power usage, and are ideal for customers with moderate to active VoIP needs. The 6800 Series phones are…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://engage2demand.cisco.com/lp=1106…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Google Voice?

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

What is RingCentral MVP?

RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription…

Features Scorecard

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Product Details

What is Cisco IP Phone 6800 Series?

The Cisco IP Phone 6800 Series multiplatform phones are designed for affordability. The vendor states they deliver reliable, business-grade audio, with Gigabit Ethernet integration and low power usage, and are ideal for customers with moderate to active VoIP needs. The 6800 Series phones are supported on Cisco-approved third-party unified communications as a service (UCaaS) providers.

Cisco IP Phone 6800 Series Features

  • Supported: Secure and reliable voice
  • Supported: Simpler administration via gigabit ethernet switches
  • Supported: Business-grade VoIP

Cisco IP Phone 6800 Series Screenshots

Cisco IP Phone 6800 Series Video

The latest Cisco IP phones reduce regulatory compliance risks and provide the latest technology with the option to be on-premises or cloud.

Cisco IP Phone 6800 Series Competitors

Cisco IP Phone 6800 Series Technical Details

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Reviews and Ratings

 (32)

Reviews

(1-14 of 14)
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Jorge E. Cantillo C. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
With Cisco IP Phones 6800 you can get a really IP Phone communication. It supports PoE and you just need to register it to a Cisco Callmanager. It is a very excellent Cisco IP Phone, like other Cisco Products and in addition, some models support KEM and 1GB Ethernet Connection.
  • IP Phone + KEM Support
  • 1GB Ethernet Support
  • PoE support
  • QoS Support
  • Desk Phone
  • No Camara support
  • Mitel Platform Support could be great
  • Portuguese Language (Brazil) support could be great
Cisco IP Phone 6800 Series is well suited at NOC/SOC, CallCenters, Reception Office, Home Office, Schools, Hospitals, Bus Station, Train Stations Embassy, etc. I think it is useful in the majority of the scenarios when you need to talk by phone. Less appropriate in Telepresences Environments and other scenarios where camera video is needed.
March 24, 2022

Cisco IP Phone 6800

Alaa Mohamed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Well, I haven't [faced] any problems with [the] device, and working [well].
  • Are very functional with a built-in speakerphone.
  • Programmable keys that help a lot[.]
  • Better voice quality and better mic quality[.]
  • NBE
  • Alfagr for Engineering & Contracting
  • Banque Misr
The Cisco IP phone is a good device for organizations or [companies], I recommend it for any organization or company to use the IP phone for calling of [the] international, local area, even if for extension purposes.
Nishit Chittora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I have been using a Cisco IP Phone 6800 Series phone for communicating with team members as well as folks working on sites, during the pandemic we are working remotely and the biggest challenge is to communicate with multiple folks at a time, so this phone helps taking multiple calls at a single time. The pro features like fixed-function buttons which cater one-touch access to key features and support in local language which.
  • Taking multiple calls at a time
  • Soft-touch keys
  • Up to 2 SIP registration
  • Color display
  • Secure calling
  • The display can be made a little larger
  • HD display
  • The volume rocker can be placed in hand device
  • Options to format fonts
Well, I couldn't find the scenarios where it cant be used, It's wall-mountable, and you can make multiple calls at a time. It's energy-efficient. The best scenario to be mentioned is to have a call with multiple folks at a time you can use speed dials or choose contacts from your list. The phone has a great speaker with distinctive clarity of different voices and also it offers noise reduction from your environment which helps in having quality calls with the team and clients as applicable. In our line of service where client satisfaction is a top priority, such devices help in assuring the same since our client and support staff works in noisy production env.
Jesse Bridgelal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The phone supports VoIP Telephone services, is easy to use and reliable. The phones are resilient, can withstand daily usage, and usually provide services for a number of years without having to replace. There are also good after-sales services and several vendors offer the items for purchase and also provide support.
  • Provides good quality audio
  • Provides intuitive interface
  • Provides reliable gigabit ethernet for the PC
  • Backlit buttons would help for poorly lit areas
  • Handset that is resilient to continuous sanitizing and cleaning
  • More rounded, smoother design of the instrument instead of the harsh square shape
Very good for busy, every day use offices. Excellent choice for a cloud platform. These phones work well in conditions where everyday use and the occasional fall of the desk may occur as they are strongly built. They are also well suited for environments where an economical but reliable device is required and where gigabit ethernet is a must.
January 24, 2022

Cisco IP Phone Review

Pratham Radadiya | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
The range of devices available to clients is one of the features that makes Cisco's IP phones so ideal for businesses of all sizes. Cisco has traditionally supplied administration platforms and communication, ranging from more entry-level options through enterprise-standard administrative platforms and communication.
  • Low power usage
  • Audio quality is excellent
  • No communication issue after installing it
  • Price range is a bit over the roof
  • Very minimal integration services
  • It needs premium to run
The Cisco IP Phone 6800 Series multiplatform phones are built to be cost-effective. But, for many of my colleagues, it might not be the saving grace they need. What I mean is that for a large organization with a history of IP phones it is well and good, but it might be a bit too expensive for retailers.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Phones are connected to [the] server and when we have [an] issue we just do [a] hard reset or escalate to [the] voice team, we check they are pointing to [the] correct server.
  • Call blocking
  • Call transfer
  • Conference calls
  • Secure has password
  • No videos display
  • Not user friendly
  • No user manual for our users online
[The] phone doesn't work when you connect to different floors Lan cable.
Mohamed Saad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Delivers reliable, business-grade audio, with Gigabit Ethernet integration and low power usage. [A] very effective solution with our VOIP needs.
  • Support One-Button Call Park.
  • Support Wi-Fi auto scan.
  • Smaller size
  • Different modes for the display screen.
  • No other thoughts.
Accessibility features with Cisco IP Phone 6861 multiplatform Phones.
Mohammed Ashfaq Hussain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We were using other telephones such as Panasonic and Avaya IP phone for some of our offices we were getting issues like noise and communication issues so our management decided to switch to cisco USC and cisco IP phone initially we use for one to two office locations for trail purpose after that we are using in most of our branch offices.
  • The voice clarity is very good[.]
  • Avoid disturbance
  • More features and button on the phone comparatively other model and brands[.]
  • If it could have wireless feature or cordless feature that would be very great[.]
  • Sometimes display light did not work[.]
As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.
December 01, 2021

Happy with Cisco

Brahim Raouyane | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Cisco IP Phone 6800 phones are used and offer the best QoS in audio with Ethernet. As well as the fast integration and low power usage. The use is made for scientific research on QoS in virtual networks and as an end-user it is perfect. If we can, we can use other products Cisco for testing and searching.
  • Call handling.
  • Call forwarding.
  • Low energy.
  • Security.
  • 6G integration.
Well done in call forward and QoS and security.
Nandha Kumar Sathiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the Cisco IP Phone to communicate with our clients onsite and to carry out meetings with people who are onsite. Cisco IP Phone effectively helps us make communication better with people onsite with better voice quality and better mic quality. It helps in bridging the gap between offshore and onsite folks.
  • Mic quality.
  • Build quality.
  • Speaker quality.
  • Bigger display panel.
  • Rigid receiver wire.
  • Glow in the dark buttons.
Cisco IP Phone 6800 series is well suited for offices and places where communication has to take place recurrently with offshore and onsite. Fit for people who attend meetings quite often and is especially recommended for professional use. The Cisco IP Phone 6800 doesn't fit for any personal use and is not recommended for home use.
Yohannes Negash (JW) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
The Cisco IP phone is a good device for organization or company, I recommend it for any organization or company to use the IP phone for calling of international, local area, even if for extension purposes.
  • Good communication to working.
  • High internet connection.
The Cisco IP Phone is a good device of for organization or company, I'm recommended for organization or company to use the IP Phone for their organization or company for calling of international, local aria even if for extension purpose, my address of problems is the IP Phone needs high bandwidth, so it's a limit of to use the Cisco IP Phone.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's a great phone that is the best solution for internal communication between our departments. The phone options to call special department numbers [are] great and the phone itself looks very good and easy to use. As for the menu, it is very easy to handle and the phone speaker is great, I can hear it from up to 2 meters.
  • Great speaker.
  • Easy menu.
  • The handle is comfortable.
The buttons can sometimes get stuck and the up and down buttons are not that great. [In] the scenario of calling offshore numbers the phone gets cut off easily. [Also,] the wire of the phone is not that long so when making a private call the wire doesn't [extend] that well.
Score 8 out of 10
Vetted Review
Reseller
Review Source
We needed a solution that does not rely on WiFi since we've had so many issues with WiFi phones in the past, especially from Cisco, including the 7825 and 8821 series. DECT is reliable and so we looked at the Cisco IP Phone 6825 and quality-wise it works fine for audio. It's being used in our department only.
  • Audio quality is solid
  • It is portable and has good distance capability
  • It's compact and easy to carry
  • Battery life is decent
  • Buttons could be designed better/larger/easier to find and press
  • More intuitive GUI; takes time to figure out how to navigate around
  • Webex registration process is terrible; this needs to be improved
It's great for warehouse/shop floor situations or for mobile workers. It's great for home users as well so they can roam around without calls dropping. It's not as useful if you are a stationary knowledge worker.
Score 8 out of 10
Vetted Review
Verified User
Review Source
[Cisco IP Phone 6800 Series] is used by the organization for calling - great for group numbers and multiple users to voice mail.
  • Ease of use
  • Caller ID
  • Transferring and merging calls
  • Ability to change ringer based on internal or external call
Great for group calls - the rollover feature is good. It makes it easy to have hotlines. The audio is clear and consistent. Easy to access voice messages and you can see you have voice messages without having to dial in through your number. The speed dial is easy to use - this comes in handy because we are often calling the same departments over and over - with a touch of a button we are able to connect right away; with out looking at a hand out for the digits.