Cisco Meraki MX Firewalls Reviews

73 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-25 of 30)

Luis Lozada | TrustRadius Reviewer
February 21, 2020

Meraki MX - User friendly firewall

Score 7 out of 10
Vetted Review
Verified User
Review Source
We implement the Meraki MX Firewalls solution for multiple customers we monitor and manage, which is applied to their entire organization. The single pane of glass to manage the solution via the cloud portal is priceless.
  • Easy to set up and configure - makes deployments a lot smoother.
  • Cloud management - priceless.
  • User-friendly web-based GUI - very easy to navigate to the different settings.
  • CLI access from the portal would be nice. Fortinet has this feature and it's invaluable for troubleshooting.
  • The MXs need true SD-WAN functionality; not just a failover mechanism.
  • The MX has NG firewall functions, but fall short compared to a Fortinet firewall.
The Meraki MX Firewall is great for small to mid-size companies that have a small to no IT staff because it's easy to manage once its setup. The web portal facilitates the ease of management; especially when it comes to upgrading to the latest code. For scenarios that require stricter firewall functions, or granularity of rules, it's best to use another vendor such as Fortinet or Palo Alto.
Read Luis Lozada's full review
Anonymous | TrustRadius Reviewer
December 12, 2019

Manage all your network devices from one location with a great UI

Score 9 out of 10
Vetted Review
Review Source
We use Meraki MX Firewalls within our organization and also provide MX firewalls to our end users. Our entire organization is protected behind MX series firewalls, from our corporate HQ to our remote satellite offices.
  • Great status charts and notification alerts.
  • Easy to use UI.
  • Cisco Meraki licensing costs tend to be high compared to competitors.
  • Once your licensing expires the hardware is useless.
Meraki MX Firewalls are great for medium to large-sized organizations since they are extremely easy to manage and deploy to remote offices. Meraki MX firewalls are less appropriate for small organizations since the licensing costs tend to get expensive.
Read this authenticated review
Anonymous | TrustRadius Reviewer
December 11, 2019

Run to get Meraki!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use many MX firewalls to connect our various businesses with their SD-WAN approach. It allows us to manage multiple properties from one pane of glass.
  • Management.
  • Usability.
  • Some don’t have dual power supplies.
Meraki has an MX for all size businesses. If you want something that is robust, easy to manage and can be configured in minutes, this is the system for you.
Read this authenticated review
Jane Updegraff | TrustRadius Reviewer
September 24, 2019

Meraki MX Appliances are awesome for small to medium-sized business

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Meraki MX appliances as the primary firewall at each of our 15 locations. Meraki MX appliances are not just firewalls, they are a way to create a network "mesh" without having to know arcane engineering skills like you would need for most advanced firewalls. Meraki MX firewalls are a really good choice for a small to medium-sized enterprise that has limited engineering staff, because even a moderately experienced generalist can deploy and maintain these devices without the need for very advanced networking skills.
  • Meraki MXs are simply great at being easy to setup, deploy and maintain without advanced skills. They are so simple to use that one can just plug them in, give them a few IP addresses and ranges and they work.
  • Meraki MX appliances are compact and fit in a single rack unit (1U) space, and they consume less electricity and generate less heat than similarly-sized (as far as capacity goes) devices.
  • Meraki MXs have a cloud control panel (like other Meraki devices do) that is very easy to understand. If you don't understand it, their support and customer success account managers are right there to help.
  • Meraki MXs are not inexpensive. They cost quite a bit more than your average sonicwall or watchguard.
  • Like all Meraki devices, if you stop paying the subscription (which is their entire license model) you can no longer manage the device. For Meraki, subscription is equal to use license.
  • Meraki MX can't do everything that a full-blown Cisco ASA can do and that's because the user can't program every feature that they have. For some very advanced firewall features you might have to open a ticket with Meraki support and have them add a configuration setting for you using the command line, which users do not have full access to. Even then, we have found that there are some advanced settings that they simply can't do. Steer clear if you have a very large, complex environment that needs and advanced firewall. For that you'll need a Palo Alto or a large FortiGate, something like that.
Meraki MX appliances are a great solution for very easily creating a "mesh" network for a small to medium-sized enterprise. They are just as secure and cal do the same kind of traffic shaping, access control, layer 3 routing, etc. as any other small to medium firewall. It is NOT for a very large, complex networks because it is simply not designed to do everything that would be required.

Meraki MX appliances are also very well-suited for companies that do not have an advanced network engineer on staff. This is because they require less technical expertise to deploy, configure and maintain. Don't get me wrong, you have to know something about networking, but you don't have to be a CCIE or anything. A somewhat knowledgeable network administrator or experienced generalist can handle it. But again, if you need very specific redundancy features and very complex rules and policies, this is not your firewall.
Read Jane Updegraff's full review
Preston Collins | TrustRadius Reviewer
June 13, 2019

Magical Meraki MX for Mid sized businesses

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Meraki MX’s Across our entire organization. We have 5 branch offices and 2 headquarters buildings. We use the MX’s to mesh VPN all of our offices together. The Meraki line is easy to use due to its cloud-based management graphical interface. It also integrates with all of our other Meraki equipment and our Cisco equipment alike.
  • Easy configuration
  • Easy reporting
  • Easy management
  • Lacks some advanced features
  • GUI requires multiple pages to navigate
  • Needs better on prem management options
The Cisco Meraki MX line is best suited for small to mid sized business units that need to inter connect offices. The Meraki VPN solution is extra easy to setup and manage multiple endpoints from a single dashboard. The Meraki firewall rules are extremely intuitive and easy to configure as well.
Read Preston Collins's full review
Brian Duffy | TrustRadius Reviewer
October 01, 2019

Meraki MX: easy to setup and manage, lacking some critical features

Score 6 out of 10
Vetted Review
Verified User
Review Source
We use Cisco Meraki to easily deploy networks to multiple locations around the country. It reduces IT management overhead with the simplicity and single pane of glass administration from the Meraki cloud. It provides a security gateway for our network as well as remote site connections and a remote worker client connections. It is used by all departments in order to access business resources within the company.
  • VPN Setup: extremely easy, do not need any technical knowledge, anyone can do it.
  • Administration: can administer from anywhere you have an internet connection.
  • Reliability: solid reliable product:
  • Setup: setup is extremely easy, no technical knowledge needed.
  • Lack of DNS capability: it is uncommon for a gateway device not to have the ability to be a DNS server, it can act as a DHCP server so why not a DNS server. DNS server would add a lot of value as it would reduce the need for one to be put on the internal network
  • Support: support is atrocious. They do not work to provide you with helpful solutions but provide canned answers without digging into the details of your network or researching your network errors.
It is well suited for small businesses with little to no IT staff. Larger non-profits that do not have an IT staff, or if IT is made up of volunteers (such as churches,) would be a good fit for Meraki MX. Not suitable for large corporations with dedicated IT staff that can manage a much more affordable product that has more features.
Read Brian Duffy's full review
Nathan Roberts | TrustRadius Reviewer
July 30, 2019

Gateway Security Nirvana

Score 10 out of 10
Vetted Review
Verified User
Review Source
We installed the Cisco Meraki MX Firewall about two years ago, replacing a Dell SonicWall 2600. It is the gateway for redundant Internet connections for our organization and consolidates in a single device SD-WAN, traffic shaping, threat protection, access control, content filtering, and routing. It works seamlessly with the Meraki switches and wireless APs that I have on my network, giving me a comprehensive, cloud-based view of my entire network from a single dashboard. Before I had to log in to the firewall, switches, and APs separately (by device, no less) to monitor, configure, and update them, and I had to be on the network to do it. Now from one browser tab, and from anywhere, there is a secure Internet connection, I can monitor, configure, and update my network.
  • Provides for a comprehensive, graphical view of LAN and WAN status, including bandwidth consumption over time.
  • The security center allows you to view affected clients and the threats that were levied against them. You can configure the system to email reports. I have one waiting for me in my inbox every morning, so I can review the activity of the previous day. For real-time views, I can simply access the dashboard.
  • The content filtering is easy to configure and works extremely well. Traffic shaping allows you prioritize traffic on the network, such as VOIP and video conferencing, while limiting others, such as social media and music streaming services. You can also assign flow preferences by VLAN; for example, I channel VOIP traffic through a separate WAN interface from all other traffic.
  • The device makes it easy to configure VLANs, by which you assign uplinks and bandwidth limitations and also provide addressing via DHCP.
  • I have appreciated the lengths to which Cisco has gone to document the Meraki product line. And when that hasn't sufficed, the Meraki tech support has been incredible. They will log in to your network and help you get things properly configured if there is an issue or you want to make changes.
  • I purchased the Meraki Insight product, which allows for an extra layer of monitoring of what is happening on your network and monitors connectivity to other networks. It also allows you to set alerts for when your network, your ISP's network, or the remote connection is having an issue. This is extremely helpful, but I feel this should be included in the base product considering the price of the support package.
  • It is designed to work with other Meraki products. If you install this product but your switches, APs, cameras, etc, are from another vendor, you will be missing out on the integrations and insights that come from managing your network from a single, cloud-based dashboard.
If you want the best of the best, need/want to be able to manage your network from anywhere, and are able to make a commitment to have an all-Meraki network, then the Meraki MX Firewall is for you (keep in mind there are several models of the MX firewall, so you can buy the one that matches your needs). I have a 400 series firewall, which is at the top end, but if you have a small network with just a few users and don't need redundant Internet connections, for example, you can choose a lower-end model. The Meraki line of products is not cheap, but they are worth it if you can stretch your budget. Once you've had a taste of software-defined networking, you will never want to have it any other way.
Read Nathan Roberts's full review
David Perkin | TrustRadius Reviewer
June 26, 2019

Meraki MX Firewall - Excellent choice for schools

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Meraki MX as a security appliance/firewall. The traffic shaping feature has been beneficial in our school environment. The Meraki MX was easy to configure and deploy and customer support is outstanding.
  • Easy to configure and deploy
  • User-friendly management console
  • Excellent Layer 7 filtering capabilities
  • The license must be active, therefore, yearly licensing costs must be calculated and budgeted.
  • Increased granularity in the dashboard controls
The traffic shaping ability of Cisco Meraki MX Firewall is highly beneficial in the school environment.
Read David Perkin's full review
Anonymous | TrustRadius Reviewer
June 17, 2019

Review review review a router today!

Score 9 out of 10
Vetted Review
Review Source
They are being sold to our customers. They provide a single pane of glass view of the network and are easy to administer and deploy. The auto-VPN technology can save hours on deployment. They still provide enterprise-level security with integrations into AMP and Umbrella. Providing SD-WAN features as well makes this a great product.
  • SD-WAN
  • Auto-VPN
  • ZTP
  • Access lists harder to manage.
  • Lacking some enterprise features.
  • No enterprise versions of the product.
These devices are best suited for small to medium businesses or mid-market. They are not best for enterprise customers. The security feature set is great and there are a lot of options for education and retail. They come with a lot of ethernet ports and with wireless options, making them a great branch device.
Read this authenticated review
James Martin | TrustRadius Reviewer
March 14, 2019

Great firewall solution

Score 9 out of 10
Vetted Review
Verified User
Review Source
We utilize the Meraki firewall at one of our satellite offices and they provide us the gateway/firewall functionality, as well as opeating a site-to-site VPN connection back to our main office. As well as this, they allow for personal client VPN access, which makes it possible for key members to connect remotely to the company.
  • The cloud management console is incredibly easy to use and very powerful
  • The device looks the part, so for an open plan office it looks good
  • Forms part of the Meraki estate to easily add wireless and switches into the network
  • Very quiet operation, doesn't make nearly as much noise as other firewalls
  • Not cheap to purchase initially
  • While the interface in the cloud is great (and constantly improving) it's aimed towards the less techy, and so certain features are squirreled away.
  • once you have committed you have to pay for the cloud access for them to work. DO your homework on costs
  • Can be difficult to sort issues if your internet connection drops internally
Been great for our satellite office, but looking to expand to others as the multi-wan site to site VPN solution looks great. IT integrates well with the other solutions we have (wifi and switches), so monitoring all aspects of the network are very easy and troubleshooting is a doddle as a result.
Read James Martin's full review
Marc Benner | TrustRadius Reviewer
March 12, 2019

The Cisco Meraki MX Firewall has made network management less stressful

Score 9 out of 10
Vetted Review
Verified User
Review Source
Illinois College is using an MX450 with a hot spare as our main campus internet firewall. We also use an MX400 with a hot spare as our firewall for public internet IP addresses. Both address several issues as far as traffic shaping and security. We also use the Advanced Security license to address Malware and Intrusion Protection.
  • Ease of Configuration.
  • Clear information on what the device is doing to block Malware or prevent Intrusions.
  • Reporting of issues when they arise via email.
  • Not as flexible for advanced users who may have some very specific settings they would like to change. This does not affect our team but I have heard others complain outside of our organization.
  • Client VPN is a bit spotty. There is not a specific client for this which would make set up a lot easier. Setting up the VPN in Windows is not as robust as we would like.
Meraki MX Firewalls are an excellent choice for smaller organizations with a smaller IT team. It allows me to give the access needed to other IT professionals in my department without the concern that they will make big mistakes in the configuration. The automatic Site-to-Site VPN is also handy for external locations.

It may not be suitable for larger locations that need a lot of advanced flexibility configuration-wise.
Read Marc Benner's full review
Jonathan Tanis | TrustRadius Reviewer
March 11, 2019

I wish all products worked like Meraki

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the Cisco Meraki MX Firewall for our whole organization and utilize their firewall, switches, and wireless APs at a branch office and also for remote employees to connect everyone on a single VPN. They could not be easier to setup initially nor easier to manage, both on site and remotely. They have had every feature we could think of helping and again, I can't undersell how easy they are to manage.
  • Ease of Setup - When your device is shipped, you can log in to your dashboard and start setting it up. Then, once you connect it, it grabs all the settings from the cloud. We switched over from our previous solution in a couple hours, and if you know what you are doing, you could accomplish it faster.
  • Ease of Administration - With the dashboard, you can administer everything remotely. The Meraki Dashboard is also easy to use. It has lots of capabilities that we don't currently take advantage of such as Content Filtering. Connecting branch offices and remote workers is very simple to roll out as well.
  • Features - Our previous HP switches would constantly have ports go, and it was hard to tell which ones. With Meraki, we haven't had any ports fail in 3 years, but if we do, you can monitor and see which users are using which ports on the connected switches.
  • RADIUS - We've connected JumpCloud with the RADIUS functionality and it works great.
  • The menus took some getting used to initially, but fortunately, their documentation and support have been great and I got the hang of things.
  • Cost. I wish they cost less. But, you get what you pay for, and I think they are reasonable.
  • Not many complaints. I feel like a bit of a fanboy, but I've been really happy with my Meraki devices.
These are great for SMBs and I would imagine scale well for enterprises, though I don't have expertise in that arena. I love how all their products "mesh" together nicely. They are easy to buy, easy and fast to setup, and easy to manage. They are exceptionally good for offices with multiple locations.
Read Jonathan Tanis's full review
Daniel Hosking | TrustRadius Reviewer
March 07, 2019

Cisco Meraki makes routers easy!

Score 10 out of 10
Vetted Review
Review Source
Cisco Meraki routers provide cost-effective WAN solutions that are quick for us to design, deploy, operate and manage for our clients.
  • Built-in security and PCI compliance reporting
  • SD-WAN functionality
  • Easy deployment with templates
  • Troubleshooting
  • A better management display for security issues on the management dashboard
They have been great, in my experience, for networks of over 100 sites for deployment and management. The effort for both of these is a fraction of traditional routers.
Read Daniel Hosking's full review
Scott Stefan | TrustRadius Reviewer
March 02, 2019

Cisco Meraki MX is a great firewall and IPS solution

Score 9 out of 10
Vetted Review
Review Source
Cisco Meraki MX Security Appliances are being used both across my entire company network and in multiple clients I support. Cisco Meraki MX Security Appliances solve the business problems of property protecting business networks, data and internet traffic. Moreover, by adding on the Advanced Security License to the Cisco Meraki MX Security Appliance, you get active IPS protection that is easy to manage and powerful protection.
  • Easy to manage.
  • Industry-leading security protection.
  • Great support when needed.
  • Great performance and uptime.
  • Price can be out of the range for some small businesses.
  • An active license needs to be renewed and active at all times.
  • Support response for low-level tickets can be long at times.
Very well suited for small and medium-sized business with a small or no IT staff. Moreover, regulated industries such as HIPAA Covered Entities are a good candidate for Cisco Meraki MX's, since you can purchase the Advanced Security License and have full IPS coverage for all internet traffic in and outbound.
Read Scott Stefan's full review
Randy Haan | TrustRadius Reviewer
March 01, 2019

Cisco Meraki Firewall review – no more all nighters !

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Cisco Meraki MX devices in over 500 location across the Western United States, Hawaii, Alaska and Micronesia’s to perform corporate VPN tunnels to sensitive data, maintain PCI Compliance, provide content filtering and intrusion detection.
  • Static and Dynamic WAN IP assignment is simple to use and set up
  • 4G Failover is crictical on our retail outlet and allows for maximum uptime
  • High Availibility for our Data Centers and key locations
  • Easy to manage and configure even from a smart phone or tablet in the field
  • One pane of glass for our entire WAN and Security
  • Muiltcast over WAN - This is a key technology for notification and paging that Meraki has promised for 4 years but has not delivered.
  • Manage discrete aspects like built in wireless or firewall rules by policy rather than my template.
  • Capacity to group large numbers of networks in regions or segments. Hard to search thru 500 networks when they are all in a single drop down list.
Cisco Meraki MX devices are an excellent fit for the small or medium company in managing a large number of satellite offices in a seamless and homogenous fashion. Great not to depend on a CCIE to have to configure an ASA firewall rule or troubleshoot a breach.

Not the best for protecting Data Center environments where complex application needs and vulnerabilities can crop up.
Read Randy Haan's full review
Justin McDermott | TrustRadius Reviewer
January 12, 2019

Meraki MX

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use MX Meraki for our retail branch banking. We use them as easy to manage air droppable systems. With branches spread out, it's important to reduce the cost for administration and remote admin is Meraki's strength.
  • Remote Administration
  • Low cost low CAPEX
  • Easy to use interface
  • Requires internet
  • OPEX may not be best model
Meraki routers are perfect for branch operations.
Read Justin McDermott's full review
Andrew Murphy | TrustRadius Reviewer
January 11, 2019

Cisco Meraki MX Firewalls are very easy to manage

Score 10 out of 10
Vetted Review
Verified User
Review Source
Every business needs a firewall. Businesses with more than one location need a way to connect those locations securely. Instead of buying expensive site to site data connections, you can buy lower-cost internet connections and use the Meraki MX Firewalls to connect your locations through their Site to Site VPN. It includes the normal firewall of ports. You also get a content filter, threat protection with AMP, and it acts as a VPN concentrator.
  • Site to Site VPN. Easily connect your locations in either a Mesh or Spoke VPN.
  • Content Filtering. Protect your PC's with content filtering.
  • Cloud Managed. You can configure almost everything in the cloud. You can see traffic graphs and tell when your connections go up and down.
  • Client VPN.
  • Cisco Meraki AMP isn't full AMP. It would be nice to have full AMP available on the Meraki MX.
  • Licensing and Support. A great device, however, you have to keep renewing your license to use it. It would be nice to separate support from License and have a lifetime license and pay yearly support. If you don't pay support you could still manage it. Currently, if you don't renew then you can not manage the device anymore. It will work with the last config only.
Cisco Meraki MX Firewalls are best suited for companies that have small IT departments. They are easy to configure and allow a lot of the complex things you can do with Cisco Routers with a web interface instead of having to know command line programming. It is very intuitive to figure out how to setup or change settings. You don't need a certification to configure or work with these.
Read Andrew Murphy's full review
David Westgate | TrustRadius Reviewer
March 14, 2019

To Meraki, or not to Meraki?

Score 10 out of 10
Vetted Review
Review Source
Implementing Meraki across our various branches has helped with business continuity. The reporting enables us to plan correctly, and it is the ease of deployment is what really stands out. We have been able to save so much on rollouts, and the management console makes it a breeze to manage.
  • Deployment times reduced.
  • Central Management costs.
  • View into the network greatly improved, all the way to Layer 7.
  • Security greatly improved.
  • Reporting is great online, but an improvement to export the reports to PDF would be great.
From small businesses with a single access point to some of the largest companies. Retail stores, the reporting can give you some detailed insight to your customers, from numbers to repeat customers etc.
Read David Westgate's full review
Anonymous | TrustRadius Reviewer
March 01, 2019

Cisco Meraki MX Security Appliances Review

Score 9 out of 10
Vetted Review
Review Source

We use Meraki MX as a security appliance/firewall. With an advanced security license, the content filtering, IDS, and geographical blocking features are surprisingly good compared to using alternative solutions with no noticeable performance hit as long as you size the unit properly.

The geographical blocking is a great security feature but you have to use with planning. I’ve managed to block a few vendors' websites and mail servers without realizing what country those vendors were located in. When you’re not use to having geographical blocking the first time I I had that problem it took a while to troubleshoot why the connectivity was missing. Sorta over secured myself. Not the MX’s fault.

  • The dashboard brings all management features with you wherever you are. All you need is an Internet connection and a browser and you can manage the solution. The dashboard tracks your uplink connectivity to the dashboard and double checks with you all changes impacting the connectivity, making it much safer to enact changes remotely. Dual WAN connections are greatly simplified and site-to-site VPNs automatically connect regardless of what WAN connection is active.
  • Site-to-Site VPNs are the easier to setup than any other vendor’s solution. You simple pick two or more devices to tunnel together and then select what network subsets should be allowed to cross the tunnel and you are done. The solution handles all the details. Site-to-site VPNs can dynamically follow IP changes with no need for static IPs.
  • For MSPs the dashboard is even more convenient as all your clients are on the same MSP account. Switching between managing different clients Meraki equipment is a few clicks once you login to the dashboard. Two-factor authentication is available for enhanced dashboard security.
  • Some advanced enterprise features are missing, but for SMBs this solution is a dream to deploy and manage. Complex environments should look elsewhere, but I personally have not ran across anything that Meraki has not been able to handle so far. On the dashboard is a “Make a Wish” button to request new features. In three years, I have made three wishes and they were all were granted.
During the Intel CPU clock signal component issue in early 2017 Meraki’s MX84 product line was impacted. Once Meraki started getting replacement CPUs they shipped a replacement MX84 to swap my production unit. I was very impressed to learn how easy a hardware swap works with the Meraki dashboard. It was very simple to add the replacement unit. It began to function as a warm spare so I could then remove the old serial numbered device. A few minutes later and the replacement unit downloaded the production configuration and we were up and running on the replacement hardware. I understand scaling to a larger MX is just as simple. I have not used the units larger than the MX100 but have heard the larger units have had some issues.
Read this authenticated review
Anonymous | TrustRadius Reviewer
March 08, 2019

Firewalling With Ease

Score 8 out of 10
Vetted Review
Verified User
Review Source
Transitioning from traditional firewalls to Meraki branded firewalls was more of an opportunity to enhance "usability" while still maintaining the strong Cisco name. The ease of manageability and not having an army of CCNA's with firewall knowledge was made easier using Meraki MX Firewalls.
  • Instead of complex rule-based ACLs, Meraki simplifies the creation of access rules through its graphical interface.
  • Deployed with other Meraki-based products, Meraki MX Firewalls provide complete visibility across the network from end-point to core.
  • Support is much easier to work with and updates are much easier.
  • Integrating into non-Cisco or other networks sometimes is difficult. We had to call support to correct a connectivity issue.
  • Although you can request features, sometimes feature requests never materialize.
I feel that Meraki equipment is excellent for a small organization. I am not so sure it has the robustness of a larger, more powerful firewall to run in large organizations. I think it will get there with the Cisco backing but at this time, there are better products for organizations of that size.
Read this authenticated review
Anonymous | TrustRadius Reviewer
March 02, 2019

This little thing works. Really!

Score 10 out of 10
Vetted Review
Verified User
Review Source
It's used by the entire organization. It solves the failover feature that usually was big trouble for us. Everytime the MPLS failed, our team needed to work as crazy to fix again.
  • Failover control
  • Web management
  • QOS
  • Mix VPN and other links to ensure safety
  • Have the option to use more failover connections. Two are enough in most cases.
  • Be a little bit more granular in the dashboards.
  • The "application control" feature should have documentation to shout what the application is. Urls and ports related to that application.
Well suited for scenarios where do you need a simple interface to manage the environment, maybe even for non-IT professionals. Less appropriate when you need to manage your environment without answering to a central location. This is one of the main features, but for us, using a single appliance, it's really not good.
Read this authenticated review
Andrew Vawdrey | TrustRadius Reviewer
February 16, 2018

My life is easier thanks to Meraki

Score 10 out of 10
Vetted Review
Verified User
Review Source
We recently purchased a Meraki MX Firewall for our organization as we are growing and need a more heavy duty piece of equipment that can handle all our traffic. This Firewall is being used across the whole organization although most users have no idea it is being used or what a firewall is or does. We bought this product because our older firewalls were no longer able to handle our growing traffic and was dropping packets or crashing altogether. So far our Cisco Meraki MX Firewall has been perfect and have had no issues.
  • Easy to setup
  • UI is a breeze to work with
  • Set up before it arrived then connected it to the internet and it added my config
  • Yearly subscription price was a little out of my comfort zone but upper management agreed it was a must have with our growing company
Meraki gear, in my opinion, is best suited for organizations that have multiple locations and wants an easy to use UI that shows you all of your gear and how your network is doing within one site. These Meraki MX Firewalls make it super easy to set up URL filtering to block out game sites, gambling sites, adult sites, etc. To help keep your employees hard at work and blocking out any distractions. We have also been using the MX firewalls to run our DHCP and it has been a great asset to add to it so far.
Read Andrew Vawdrey's full review
Nemesh Patel | TrustRadius Reviewer
January 17, 2018

Cisco Meraki and Why it will make your life simpler

Score 10 out of 10
Vetted Review
Verified User
Review Source
Having Meraki Firewalls changes the way you manage security within your organisation. It allows you to manage multiple sites centrally with ease. Simple VPN and user management and with it all tied into active directory single sign on for our users no matter where they are working from. As it's Cisco, security is built in and It means I have to worry less about what they are accessing. I used to have to restart our router and check for updates and fix things on a weekly or daily basis now I may visit my console twice a month as the firewall takes care of itself.
  • Managing Multiple site Networks from a single window
  • Simple and Easy VPN Setup
  • Security Built-in at the core
  • True 24/7 enterprise support
  • It's not the cheapest firewall but it is the easiest
Any business that values their network connection and doesn't have a giant IT team supporting them will benefit from this product. It is simple to use and you can learn about it on the job. We are able to run a large scale network with minimal input from the IT department.
Read Nemesh Patel's full review
Wesley Bond | TrustRadius Reviewer
July 31, 2017

Cisco Meraki MX Series Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
Like many organizations after time your firewalls eventually become outdated and outgunned by current gen threats. We found ourselves in this situation a couple of years ago and after doing some research settled on the Cisco Meraki MX Firewall series. As of right now we only have one but we are looking at possibly adding them to our other facilities as they age. I highly recommend purchasing the Advanced Security License as that adds content filtering, anti-virus scanning and intrusion detection. We saw a huge drop in virus and malware infections right after upgrading our license. We've been very happy with the purchase overall.
  • Easy to set up and maintain. The Cisco brand brings you the reliability you know while Meraki created an interface that is very easy to manage. You don't have to be Cisco certified to operate this firewall. Push of the button to download the latest firmware and install.
  • Always connected. Your Meraki is always connected to the Cisco network and coupled with the Advanced Security License it adds an extra layer of protection. You can also access all of your firewalls easily from anywhere. It makes managing multiple locations a breeze. Very fast and easy to setup site-site VPN between multiple Meraki.
  • Slick Dashboard. The dashboard has a great layout and allows you to see what is happening even down to the individual devices. Easy to read reports page, security page and bandwidth usage.
  • Control/Security. Very easy to set up rules to block sites, throttle bandwidth and even block suspicious connections to a machine.
  • Fast VPN setup. It takes seconds to setup a user for VPN.
  • Lots of easy to setup features. You can tie into your Active Directory, DHCP for smaller offices, traffic shaping and packet capturing etc.
  • Easy to setup Content Filtering, AMP (Anti_Malware Protection) and White/Black lists.
  • The only real issue we've ran across was a PAT routing issue that wouldn't allow us to connect to a state agency. I would talk to a Cisco rep in case you have any specialized VPN connects. It's not an issue as 99.9% of folks wouldn't run into this as it was very specialized situation.
  • Cisco certified users may dislike not having command line and granular control like other Cisco Firewalls. It's designed for easy of use and modern interface.
  • Internet connection. The dashboard you access through the internet even if you're on the same network. There is a local interface but it for the initial setup not for managing the box. It hasn't been an issue for us but if your internet connection is of poor quality it might be frustration to manage.
  • Yearly costs. We paid several years in advance for the security license. Some may not like having a yearly fee but think of it as a maintenance plan. It is well worth the money.
  • Can't drill down like you can with an ASA product with FirePOWER/FireSIGHT as the primary focus of the Meraki is easy of use.
  • Cisco's Content Filtering is decent but sometimes blocks legitimate sites that you have to white list.
[It's a] great firewall for small to mid-size businesses that have limited IT staff. The Meraki MX series really shines when you have multiple locations you have to manage or tie together. It would alleviate a lot of headaches if you have satellite offices that you have to mess with. You could do site-site VPN in seconds and manage VPN access for users also in seconds. You can hit your dashboard to see all your sites, monitor security, make changes and update firmware. It could make life much easier for your business and save you time.
Read Wesley Bond's full review
Guillaume Le Saint | TrustRadius Reviewer
November 08, 2017

Great for many small offices

Score 8 out of 10
Vetted Review
Verified User
Review Source
Our business grew to 30 locations in 10 countries over the past five years, all these offices access corporate applications and cloud services. Remote office deployment and administration was becoming complex and costly with our Juniper SSG based firewall infrastructure. We moved all 30 locations to Meraki MX/Z1 devices, and kept Juniper firewall for our data-center.
  • Deployment for small offices is very easy. Ship a Z1, clone your template configuration, adjust a few settings and you're ready to go.
  • Cost is very competitive, at least with APAC pricing. You can't beat the price point of Z1 for home offices.
  • Monitoring and reporting features are very good. Out of the box you get basic, but comprehensive reports on bandwidth, sessions, traffic. Application identification is ok, not great but sufficient for basic use cases (mail, browsing, cloud applications, citrix, smb...).
  • MX seem to be designed for active/passive up-link scenarios. Routing/load balancing features are very basic.
  • Sales channels are weak, it doesn't feel integrated with the rest of Cisco yet, and you'll struggle to get trainings, product roadmaps or feature requests processes.
  • Technical support team are qualified, but not responsive. Our teams frequently waits until the next-day for a response on their tickets.
Use Meraki MX if you have a large number of small offices where the MX/Z1 can be your "do it all" L3+ appliance. Use larger models as VPN concentrators. Do not use Meraki MX larger models as data-center firewalls, you'll be asking for trouble.
Read Guillaume Le Saint's full review

Feature Scorecard Summary

Identification Technologies (6)
Visualization Tools (6)
Content Inspection (6)
Policy-based Controls (6)
Active Directory and LDAP (6)
Firewall Management Console (6)
Reporting and Logging (6)
VPN (6)
High Availability (5)
Stateful Inspection (5)
Proxy Server (3)

About Cisco Meraki MX Firewalls

Cisco Meraki MX Firewalls is a Unified Threat Management (UTM) and Software-Defined WAN solution. As a UTM product, Meraki MX provides content filtering, app-specific traffic control, intrusion prevention, malware protection, and site-to-site VPN that is deployable on hardware or virtually. It also enables firewall management remotely for 24x7 monitoring and accessibility.

Cisco Meraki MX Firewalls Technical Details

Operating Systems: Unspecified
Mobile Application:No