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Cisco Meraki SM

Cisco Meraki SM

Overview

What is Cisco Meraki SM?

Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.

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Recent Reviews

Its an awesome tool!

10 out of 10
March 01, 2024
Incentivized
We are using Cisco Meraki SM to manage our corporate laptops and control the policies where users need to adhere with internal policies. …
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A better MDM solution

9 out of 10
June 13, 2019
Incentivized
We use Systems Manager as our MDM software for all of our company mobile devices to include Android and iOS. It addresses the problem of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Cisco Meraki SM?

Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM…

What is Workspace ONE Unified Endpoint Management (UEM)?

VMware acquired Airwatch in 2014. Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.

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Product Demos

Demo

meraki.cisco.com
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Product Details

What is Cisco Meraki SM?

As Cisco’s endpoint management solution, Cisco Meraki Systems Manager supports a variety of platforms allowing for the diverse ecosystem often found in today’s mobile centric world. The vendor states this places Systems Manager in prime position to alleviate the concerns of security teams in various industries, empower teachers to run their digital classroom, and ease the burden of enterprise IT teams with distributed sites.

Cisco Meraki SM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.

Workspace ONE Unified Endpoint Management (UEM) and Jamf Now are common alternatives for Cisco Meraki SM.

Reviewers rate Product Scalability highest, with a score of 9.3.

The most common users of Cisco Meraki SM are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(48)

Attribute Ratings

Reviews

(1-13 of 13)
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Jeffery Albertson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Set-up is straight forward. Easy to follow directions.
  • Customizable security policies that allow management by user specific parameters.
  • Seamless integration with Apple's Device Enrollment Program.
  • Location tracking in real time needs to be implemented.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • App Management
  • Push settings remotely
  • Enrollment
  • Remote lock or wipe of device
  • email profile push
  • push paid apps - Mostly Apple via VPP
  • Android sometimes has small bugs but normally easy to work around or fix
  • Android and Meraki SM sometimes fight each other and in doing so can break settings
Philip Dixon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We can create templates for our mobile devices that make new hardware deployments a breeze.
  • Pushing out new with Apple Business Manager is easy and efficient.
  • We get tons of real-time information on our devices and useful historical information and logs.
  • Kiosk and Single App mode is great for single purpose tablets.
  • Sometimes there can be delays in pushing out a new configuration and the device reacting.
  • A "remote in" feature for iPads would be great.
  • SM per device license costs can add up, I would like se a flat rate or bulk rate.
Matthaniel Cowell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Affordable management
  • Remotely install apps
  • Apply policy updates remotely to all device types
  • Chromebook management could be better
  • G Suite integration could be more straightforward
  • Implementing Android Management could be more streamlined
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • The tagging feature is quite nice. One of the tags we use is for lost/stolen devices and we have it configured to email us when one of these devices show to be online. This allows us to take actions (such as remote wipe, track GPS, etc).
  • The ability to configure Geofences is also a nice feature to have. This allows us to restrict where our clients/employees are able to utilize the device.
  • Cloud-based management offers the ease of management which simply is not found with on-premises solutions.
  • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
  • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
  • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows us to easily configure our switches, firewalls and wireless access points
  • At a glance view of the status of our hardware
  • Support has been quite good. We rarely have issues but they respond quickly and with quality information.
  • While the mobile app continues to improve, you can't do everything you can through the desktop browser portal.
  • They update it often and it can be frustrating trying to figure out where they put something. That seems to have slowed down but does exist.
  • It does not always report our topology correctly when trying to trace ports from our MX to MS devices.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Manage and track devices
  • Install applications without user intervention
  • Track mobile data usage
  • More up to date tracking, sometimes can be delayed
  • Easier application updates, some do not update remotely and forces the user to bring device to our office
  • More straightforward device restriction implementation
Laurance J. Specht | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Remote management of access points and switches.
  • Content filtering.
  • Network health and traffic analytics.
  • Bandwidth management.
  • Splash page customization.
  • Deeper firewall and traffic shaping with stronger filtering tools.
  • Quick configuration tools.
Mike Madsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • App management is a very strong function. It makes app provisioning a snap without having to login with an Apple ID.
  • The remote login capability for computers really is a strong and capable function. Currently it is still in Beta but is such a strong and capable function I hope it is quickly made a standard function of the software.
  • The ability to geofence a device easily without having to jump through multiple hoops to do so has proved to be a fantastic function, very popular with our Enterprise level clients.
  • Currently the application addition to Meraki has gone through some changes that make it not as user friendly as it used to be but has improved some areas of the function such as easy of deployment.
  • It would be nice to have the ability to reset a users password from the control panel. This function is currently missing.
  • Some of the navigation within the panel is not the best. It is a little obscure at times where you need to go for certain functions. For instance, to manage users, instead of a nav feature just saying, Manager Users, you have to know to click on a link simply called, "General". This could be improved.
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