Cisco Meraki SM

Cisco Meraki SM

Score 9.4 out of 10
Cisco Meraki SM


What is Cisco Meraki SM?

Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.
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Recent Reviews

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How Cisco Meraki SM Differs From Its Competitors

Simplified Management

Cisco System Manager is part of the Meraki dashboard which allows us to have a centralized management of our network since we use Meraki for the various layers of the network such as LAN and Wireless. This allows the IT area to give better response times when there is a problem in the network and …
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Simplified Management

We have seen a lot of benefits from Cisco Meraki SM's ease of deployment and management. The Meraki Sales Team and engineers were very helpful in presenting the product to us in a way that was tailored to our needs and problems. They provided trial licenses for us to test out the product and …
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Simplified Management

Super easy to deploy MDM licensing and keep up to date for all devices. We can also force software updates and keep track of our techs on the road. Incredibly easy to integrate and doesn’t require much follow up from our IT team. The dashboard is intuitive and offers options and filters to adjust …
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Simplified Management

The ability to set up out-of-the-box iPads really quickly if paired with Apple's DEP is fantastic. The only thing required is connecting the iPads to a wifi network and Meraki SM is able to handle the rest. The menus are very easy to navigate and tags make it easy to pinpoint specific devices. The …
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Simplified Management

We can see and manage all of our organizations devices. We can remotely install apps, send new Wi-Fi credentials, certificates, etc to all affected devices. The tag based system makes it easy to apply the proper policies to all relevant devices and not to any extras. This solution can even track …
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Video Reviews

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What is Cisco Meraki SM?

Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Microsoft Endpoint Manager (Microsoft Intune + SCCM)?

Microsoft Endpoint Manager, combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr with the mobile device management application Microsoft Intune, is presented as a unified endpoint management option. The former Microsoft Intune is an endpoint…

What is Workspace ONE Unified Endpoint Management (UEM?

VMware acquired Airwatch in 2014. Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.

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Product Details

What is Cisco Meraki SM?

As Cisco’s endpoint management solution, Cisco Meraki Systems Manager supports a variety of platforms allowing for the diverse ecosystem often found in today’s mobile centric world. The vendor states this places Systems Manager in prime position to alleviate the concerns of security teams in various industries, empower teachers to run their digital classroom, and ease the burden of enterprise IT teams with distributed sites.

Cisco Meraki SM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Cisco Meraki SM Downloadables

Frequently Asked Questions

Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.

Workspace ONE Unified Endpoint Management (UEM and Jamf Now are common alternatives for Cisco Meraki SM.

Reviewers rate Product Scalability highest, with a score of 9.

The most common users of Cisco Meraki SM are from Mid-sized Companies (51-1,000 employees).
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(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
We are using Cisco Meraki Systems Manager to manage every mobile tablet or mobile phone in our organisation, it provides the tools we need to maintain compliance and ensure our devices are operating in a managed and secure way. The IT department manages the software, however the devices that are managed are in use across the whole organisation.
  • Ease of use
  • Ease of remotely installing device profiles
  • Ease of remotely installing apps
  • We haven't been able to force device updates without the need for the devices to be enrolled in DEP.
  • IP location is not very accurate.
Cisco Meraki Systems Manager is well suited to organizations that want a budget MDM that covers most needs. It complies with the security needs for some cybersecurity schemes such as Cyber Essentials Plus. It is well suited for organizations that are also looking for an easy-to-setup MDM with low training requirements.
  • We have used it to comply with various cybersecurity schemes.
  • We have used it to recover lost mobile devices.
  • We have also used it to track usage of devices to see if they can be better allocated.
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
Score 5 out of 10
Vetted Review
Verified User
We are currently using Cisco Meraki Systems Manager to manage our Meraki access points as well as (primarily) as an Mobile Device Management (MDM) solution. The IT Department configures all laptops and mobile devices with Meraki agent before we deploy the assets to employees.
  • The tagging feature is quite nice. One of the tags we use is for lost/stolen devices and we have it configured to email us when one of these devices show to be online. This allows us to take actions (such as remote wipe, track GPS, etc).
  • The ability to configure Geofences is also a nice feature to have. This allows us to restrict where our clients/employees are able to utilize the device.
  • Cloud-based management offers the ease of management which simply is not found with on-premises solutions.
  • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
  • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
  • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
The Cisco Meraki Systems Manager is a very cost-effective solution for MDM, if you can tolerate "less than stellar" ability to manage/track your devices. This would be excellent for small businesses, but for our needs it has been a cause of more frustration than benefit. When it does work as expected, it actually works pretty well.
  • It has come in handy several times, especially when it comes to remotely wiping a device that was lost or stolen.
  • This has allowed us to push applications to devices, which helps our employees to have easy access to tools related to Healthcare and Business Expense tracking.
  • Meraki Systems Manager is excellent at allowing us to remotely administer our wireless access points, but has been a source of frustration (at times) when trying to use as an MDM solution.
I was not part of the team who evaluated the Cisco Meraki Systems Manager prior to purchase. I am not sure what other applications (competitors) were evaluated. I do know that the MAIN reason that we selected Meraki was because of the value it offers. The per device cost is very affordable and the features it provides is an excellent "bang for the buck".
We have rarely needed to engage support for this application, however when we did, we received service that was professional and prompt.
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