Cisco Secure Access by Duo

Cisco Secure Access by Duo

Customer Verified
Top Rated
Score 9.1 out of 10
Top Rated
Cisco Secure Access by Duo

Overview

What is Cisco Secure Access by Duo?

Cisco Secure Access, by Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
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Recent Reviews

Duo Security

10 out of 10
August 12, 2022
Duo has helped solved our issues with compromised accounts. This implementation has been key in improving security measures here. My only …
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How Cisco Secure Access by Duo Differs From Its Competitors

Identity Verification

Yes, it benefits greatly. We moved over to OneLogin about two years ago and Duo has allowed for our two-step authentication to be easy. We also use it for our p-card and I use it personally for my school login.
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Identity Verification

I am sure it has helped protect our personal and client data. I have never had it prompt me when I was not the one attempting to gain access but it is a comfort to know if someone did try to hack me I would know.
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Identity Verification

To my knowledge, there has been none to date. Though I obviously cannot be certain, a large part of this is due to the additional layer of security that Cisco Secure Access by Duo provides. With proper training as to its purpose (i.e., if you see a request that you did not initiate please notify …
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Identity Verification

We have a single MFA solution for almost all local and remote access as well as cloud access. There is less to maintain. Basic credential theft attacks cannot be effective because the attacker cannot meet the MFA challenge to launch the attack.
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Identity Verification

Our company suffered a breach in the past. After that incident, we decided to incorporate Cisco into our routine. Ever since we started using it no breaches have occurred and we have been able to protect sensitive data from hackers. So far we haven’t had any issues with breaches again.
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Identity Verification

We have not a single access breach from the users who have been added to this system, it has been a piece of relief. I strongly feel that tools like these are extremely underutilized and have many more benefits than are often realized. End users tend to be the largest risk with security, Duo …
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Identity Verification

Since using this solution, there haven't been any significant breaches; however, we didn't have any before either. I recommend this to organizations concerned about security or need processes to comply with their specific industry best practices.
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Resilience

After years of use, I have never had a cyber security incident related to Duo's vulnerability or via our team's multi-factor authentication using Duo. The solution has been rock-solid, easy to use, and scalable for our needs.
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Leadership in Resilience

Leaders should be better connected with IT and be made aware of possible issues through greater visibility and understanding of network infrastructures and information flows, potential vulnerabilities, and areas of concern. Leaders can be a conduit to the broader teams to ensure cyber security is …
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Resilience

Resilience is very important since your business depends on the service being up and if it is down, the issue is resolved asap. One of the main reason to using Cisco Duo is their reputation for reliability and the support they put behind their product.
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Leadership in Resilience

By doing their due diligence in choosing a vendor that have shown and proven their worth in the cyber security arena. Always look at new technology and company annually and never be satisfied with what you already have since it is constantly changing.
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Identity Verification

To my knowledge, the organization hasn't had any data breaches, either with on-premises devices or cloud-based applications.
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Resilience

Resilience is foundational to the cyber security context. We handle confidential client information and internal work product on a daily basis, so the ability to anticipate any potential disruptions, identify them as they occur, and quickly recover if they succeed is essential to our work. A …
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Leadership in Resilience

I think there's a lot of room for improvement on the anticipation and prevention side of an organization's resilience approach. The idea of a successful intrusion looms large in a lot of people's minds, so there are usually solid systems in place to correct and recover from such an event. Folks …
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Identity Verification

It is hard to measure the exact cost that has been saved since any security breaches are prevented, but I have seen firsthand how expensive and time-wasting security breaches can be for Information Technology companies. In addition to the technology and human hours costs, a lost reputation can be …
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Resilience

Resilience is a critical aspect of cyber security. Resiliency of business and their tools ensure that normal business operations can continue in the face of cyber security threats. Lack of resiliency will cause not only catastrophic results for the business but have catastrophic results for their …
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Leadership in Resilience

Better cyber security resilience can be achieved by researching and implementing best in class malware and intrusion protection tools. Taking a layered approach to security by implementing multiple tools, can help build resiliency. If one layer or tool fails, multiple other layers remain that can …
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Identity Verification

As so many of our employees are working remotely and accessing our network from various devices, MFA is critically essential. Since its implementation, I’m more confident about the security of accessing our data via Duo. I also think it’s a great way for my company to track the employees’ access.
I…
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Resilience

You can’t put a price on the value of having a reliable cyber security measure in place. One easy step of using a user-friendly app to assure my company assure that no one outside of our organization can access our data is invaluable.
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Leadership in Resilience

Keeping their employees up to date with current trends of cyber security thread. Also, mandatory training is essential, so everyone is reminded of cyber security threats and know how to avoid them.
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Identity Verification

Our organization phased out all other authentication apps for internally used cloud-based applications and solely uses Duo / Cisco Secure Access, by Duo. The integration with several cloud-based applications allows for more push notifications to be enabled, and it also includes the standard …
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Resilience

Resilience is a by-product of redundancy. With a product like Duo, it is essential that it be available at all times. While there may be work-arounds to allow access during an outage, those essentially negate the value. Duo provides peace of mind and their resilience plays a big part of that in …
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Leadership in Resilience

Layers. CyberSecurity should be build like an onion. When the bad actor peels back one layer, there's yet another. The more resiliency you have in your security framework, the less attractive you are to hackers. They are looking for the easiest targets first.
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Identity Verification

We see many blocked attempts to access our systems every day. There is always the fear that someone will sign up for a service to attempt to download a coupon or sign up for a video game with the same username and password they use at work which if those external low priority systems are ever …
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Identity Verification

Cisco Secure Access by Duo meets Compliance Requirements like PCI, NIST, and GDPR, among others. It allows minimizing security risk if there are compromised credentials trying to access critical business data. You can use push notifications, soft tokens, SMS, phone call, smartwatch wearables, …
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Identity Verification

It has stopped thousands of attempts to access accounts without authorization. Our clients utilize on-premise Microsoft Exchange, and we also use this for OWA for Microsoft Exchange. I can't even guess how many phishing attacks for OWA logins it has prevented.
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Identity Verification

There have been no data breaches in our environment since we implemented Duo Secure Access for Multi-Factor Authentication. The Duo does an excellent job of verifying the identity of our users and ensuring no unwanted or unknown entities are able to breach our network environment. We all feel so …
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Identity Verification

It's important that our organization maintain a secure communication breach at all times. We handle private information that needs to be protected and having a Duo security application to maintain that secure line is imperative for the organization. Data breaches these days are the main cause of …
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Identity Verification

We use Cisco Duo MFA with our SSO IDP which provides us extra security in case of a breach with the SSO provider. Dou also offers API capabilities that help us to automate processes like provisioning and remediation. With Duo, we can add a challenge from stilling our data and also from internal …
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Identity Verification

Our company has benefitted greatly as during the pandemic the on-campus activities and courses had to be postponed so with everyone moving to a more cloud-based digital platform this tool was perfect to allow us to protect all the information being shared across the university. so far, we have had …
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Identity Verification

Duo Security has enabled Organizational Agility. Duo Security has enabled a reduction in the total cost of ownership. Duo Security has improved end-user productivity & experience.
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Identity Verification

2FA is proven to dramatically reduce the possibility of breaches. In cases where a user declines a push notification, Duo even asks if it was a mistake or if it was not the user that initiated the push (attempted breach). Yes, users can still be tired from reporting false pushes and eventually …
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Identity Verification

This has helped to keep remote access to our network more secure. It would keep a laptop with stored VPN or browser-based OWA credentials (which we discourage) from being able to connect without approval from the device owner in the case it was stolen. This has seemed to work very well with only a …
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Identity Verification

We have configured the Cisco Secure Access for both on-premise network and server devices and also configured on our cloud-based applications. It gives us more security and we can easy to identify the user identity. The cost of cisco secure access is very low and lots of configuration …
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Identity Verification

We know who is logging on to what and can be safely assumed that the user is who they say they are. There is always the chance that a user could lose control of a phone or a security token, but that is an issue that Duo can't control. Duo is a layer of defense that is necessary in today's world.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

4 videos

Cisco Review - Secure Access Helps Meet Company Cyber Security Requirements
01:42
Cisco Secure Access Review: Allows Company Peace of Mind With Protection
01:51
Cisco Secure Access by Duo Review: Used As A Simple Tool To Provide Safe Access to Accounts
02:32
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Pricing

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MFA

$3.00

Cloud
Per User Per Month

Access

$6.00

Cloud
Per User Per Month

Beyond

$9.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://duo.com/pricing?utm_source=trus…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is Cisco Secure Access by Duo?

Cisco Secure Access, by Duo, now part of Cisco, is presented as a solution to protect applications by using a second source of validation, like a phone or token, to verify user identity before granting access. Cisco Secure Access is engineered to provide a simple, streamlined login experience for every user and application, and as a cloud-based solution, it integrates with existing technology.

Cisco Secure Access by Duo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco Secure Access, by Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

Google Authenticator, WatchGuard AuthPoint, and The Okta Identity Cloud are common alternatives for Cisco Secure Access by Duo.

Reviewers rate Availability highest, with a score of 9.8.

The most common users of Cisco Secure Access by Duo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 114)
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Score 9 out of 10
Vetted Review
Verified User
  • Speed - it's fast with almost no delay between triggering the MFA request and receiving the notification on an iPhone
  • Security - in addition to the added MFA layer, a simple, 4-digit passcode can be added to the authentication request
  • Ease of use - it doesn't scare users. It's simple to install, configure, and use.
  • Perhaps doing away with the pass code in favor of bio-metric authentication would be even simpler for users.
  • Offering a timer that counts down to the expiry date of the authentication request would be ideal, and may prevent some stress.
  • Very nit-picky here, but cutting down on the number of "clicks" required to authenticate would be better. I mentioned bio-metric authentication, perhaps adding this to the lock-screen of the phone would be the ultimate simplicity.
Scott Quimby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
  • Easy to use
  • Easy to implement
  • Easy to recover from a lost or damaged phone
  • Easy to track
  • Recovery aspects are not necessarily obvious
  • The Cisco Duo installation defaults to allowing MFA to be off if the application cannot communicate is a major flaw
  • It is not obvious that tight controls need to be in place for end-user self-service provisioning. In some circumstances a compromised user ID and password could obtain a legitimate MFA configuration if the compromised user had not yet setup their Duo configuration before the compromise.
Dustin Hovey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Simple, secure, and easy to use
  • Users can use a variety of authentication methods
  • Strong app support
  • Sometimes a push notification won't come through
  • Default data that is sent by the app may be to invasive
  • The app could use a visual overhaul
Score 9 out of 10
Vetted Review
Verified User
  • Push notifications are easier to use and more secure than time based codes.
  • Mobile app is easy to configure and use.
  • Product support is helpful and responsive.
  • Mac agent lacks offline code functionality, causing potential issues for traveling users.
  • Configuration of SAML is difficult.
  • Occasionally, push 2FA prompts are not received on the phone.
Score 10 out of 10
Vetted Review
Reseller
  • Push notifications
  • Integration with multiple cloud services
  • Granular device policies
  • Support documentation
  • Learning curve for initial deployment
  • Occasionally push notifications do not appear
  • Organization of saved tokens
Jerry Robinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Duo Security allows a great deal of flexibility.
  • Duo Security allows a variety of ways to provide the authentication; push notification, SMS notification, or passcode.
  • Duo Security integrates with several applications and is simple to use.
  • Some of the reporting could could use improvement.
  • Log review could benefit from the addition of filters. As things are in the version I have, to see the detail I want, I often have to export the logs to CSV and create my own filters/sorting in Excel.
  • Duo Push doesn't always make it to the phone. Often this is due to poor data access on the part of the end user but, on rare occasion, data is available but the push notification doesn't make it. This results a timeout for the user causing login failure.
Score 10 out of 10
Vetted Review
Verified User
  • Integrates with our other cisco products perfectly.
  • Allows Cisco support to provide setup and troubleshooting instead of having to bring multiple vendors into a situation where support is quick to point fingers.
  • Provides user information and reporting which allows us to gain knowledge about our users we can use in troubleshooting.
  • Authenticates with almost perfect certainty that the user who is requesting access to our systems is a valid user
  • Uses geofencing to stop the majority of hacking attempts from countries we have no business with.
  • Elevates the authenticity of our security measures to the executive team
  • Cisco Duo allows for the use of a landline for users who do not have a cell phone which provides coverage for any potential user even ones without cellular devices
  • Allows us to use Duo Mobile to also authenticate salesforce which is forcing MFA at the moment.
  • Other MFA products have a password manager function for an added fee that would be nice to have, though I believe Cisco Duo partnered with Last Pass to provide for now
  • Navigating Cisco Duos Support processes can be difficult, if you open a ticket in the wrong group you may end up having to reopen the ticket in the correct group.
  • Though no MFA does this it would be great to just take a company cell phone and Assign the MFA to SMS text that number, its kind of annoying to have to have the user "Enroll" if its a company owned device.
Score 10 out of 10
Vetted Review
Verified User
  • Users easily self-enroll in minutes
  • Assess the health and security posture of any device
  • Reliable inventory tracking and reporting of endpoints
  • Easy implementation and very good documentation
  • High availability of the service
  • Easily enforce
  • Compliance
  • With Adaptive Policies
  • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
  • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
  • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
Score 10 out of 10
Vetted Review
Reseller
  • Windows Active Directory Integration
  • Easy to install app on cell phone with easy usage
  • Alternate access via SMS text or phone call
  • Easy replacement for Google Authenticator
  • Some clients feel that the cost is a little high
  • Our margin on this product isn't tremendous
  • I wish Connectwise allowed us to use this for our MSP products
Score 10 out of 10
Vetted Review
Verified User
  • The push notification in Duo Mobile makes it extremely easy to use MFA
  • The installation of the Duo Agent on all of our servers was quick and easy. There are even silent install commands so that they can be pushed out through your favorite deployment tool.
  • Duo is easy to set up and configure. You can add users or new devices on the fly as needed without hassle.
  • The one thing that is a little frustrating with Duo is that they do not have a Desktop app. You have to use the Duo Mobile app for authentication, which only works on Android or iOS.
  • It gets pretty expensive when you need to add a lot of users. It would be good if they could have some more discounts when you go above a certain number of licenses.
  • It doesn't work with any other authenticator, you must use the Duo Mobile app.
Score 9 out of 10
Vetted Review
Verified User
  • Two factor authentication
  • Security for the end user
  • Bulletproof security against hacking and impersonation
  • Login authentication features could be a vulnerability threatening user accounts
  • Some Wi-Fi connectivity issues while using
  • No way to reject a call with a message.
Score 8 out of 10
Vetted Review
Verified User
  • Two factor authentication is simplified with Duo.
  • Securing accounts is paramount.
  • It would be nice to have a Windows companion app.
  • More consistent push notifications on older devices.
  • Able to change default notification sound.
Score 9 out of 10
Vetted Review
Verified User
  • Provide a second layer of security with more than one option for verification
  • The App works with any smartphone and watch
  • Quick setup and really simple execution
  • There have been a handful of times when the Push prompt timed out
  • Some features seem to need added configuration options
  • The last app update changed the entire look of the app
Rajesh Singh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • It will confirm the user's identity.
  • We can easy to monitor our network devices and applications.
  • Easy to configure with third-party applications.
  • GUI is very easy.
  • Highly secure.
  • Very good and supportive customer support.
  • Installation is very easy.
  • I face time sync issues with my devices and authentication.
Score 9 out of 10
Vetted Review
Verified User
  • It integrates very well with multiple products such as M365 and VMware
  • It allows for multiple security options including hardware tokens and a phone app
  • If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
  • The admin interface could be a little better organized.
  • The pricing could be a little more favorable.
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